Weyrauch Repair

What Weyrauch Repair does

Weyrauch Repair is a German multi-category consumer electronics and micro-mobility repair service provider operating as a sole proprietorship (Aaron Weyrauch e.K.) headquartered in Eberbach, Baden-Württemberg, with a second service center in Michelstadt and three central workshops (Zentralwerkstätten). The company was founded by Aaron Weyrauch in Darmstadt and has expanded to serve both individual consumers (B2C) and institutional partners (B2B) across 16 product groups including smartphones, tablets, notebooks, PCs, Macs, E-Scooters, robotic vacuums, smartwatches, TVs, gaming consoles, and cordless vacuum cleaners. Core technical capabilities include a specialized multi-step water damage treatment process (disassembly, cleaning in proprietary solutions, ultrasonic logicboard cleaning, corrosion removal), Apple-certified repair for iPhone/iPad/MacBook using original parts and Apple-approved diagnostics, and data recovery across smartphones, tablets, HDDs, SSDs, and USB/SD media.

Revenue is generated through one-time repair services (fixed-price model with transparent quotes), B2B contracted warranty and insurance claim processing (Wertgarantie, Domestic General, interA), manufacturer warranty handling (soFlow, LOEWE, METZ), parts and accessory sales, and diagnostic fees (EUR 55.95 credited against subsequent repairs). The company operates a hybrid go-to-market model combining a self-service online repair portal (system.weyrauch-repair.de) for device intake and status tracking, walk-in retail service at owned locations, dedicated B2B sales with account managers and a partner portal, and a channel partner network of drop-off points (expert, EURONICS, Tele-Planet, EP:Weyrauch) across multiple German regions. A separate sub-brand, Weyrauch Store (weyrauch-store.de), resells refurbished E-Scooters, phones, and consumer electronics, extending the model into circular-economy device resale. The company employs approximately 9 staff and is actively hiring across technical, logistics, retail, and sales functions, with 4.8/5 Google Reviews reflecting strong consumer satisfaction.

Name

Weyrauch Repair

Legal name

Aaron Weyrauch e.K.

Website

https://weyrauch-repair.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Weyrauch Repair is a German electronics and micro-mobility repair service provider operating three central workshops and a B2B partner network, serving individual consumers and institutional partners (retailers, insurers, manufacturers) across 16 device categories including smartphones, laptops, and E-Scooters.

Ownership category

akta.pro rank

Product category

Consumer Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Home and Garden Equipment Repair and Maintenance (811411)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Data Recovery, Device Unlocking & Software Repair Services (CRACAJAJ)

Keywords

• Consumer electronics repair
• Smartphone repair services
• Device warranty processing
• Data recovery services
• B2B repair center

Headquarters

HQ city

Eberbach

HQ country

Germany

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Consumer Electronics Repair: One-time repair services for smartphones, tablets, laptops, PCs, Macs, smartwatches, E-Scooters, vacuum robots, TVs, consoles, and accessories. Fixed pricing with transparent quotes. Revenue from labor, parts, and diagnostic fees.
2. B2B/Commercial Repair Services: Contracted repair services for retail partners, insurance companies, and manufacturers. Includes warranty handling, guarantee processing for multiple manufacturers, and transport damage value recovery.
3. Parts and Accessories: Replacement parts (display, battery, camera, charging port, back cover) and accessories sold alongside repair services. Original quality parts used.
4. Insurance Claim Processing: Handling insurance repairs for providers including Wertgarantie, Domestic General, and interA. Processing claims, performing repairs, and coordinating with insurers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Weyrauch Repair is a German consumer electronics and micro-mobility repair service provider operating three central workshops (Zentralwerkstätten) from Eberbach and Michelstadt. It offers in-house repair services across 16 product groups including smartphones (Apple iPhone, Samsung, Xiaomi, Huawei), tablets, notebooks/MacBooks, PCs/iMacs, E-Scooters, smartwatches, robotic and cordless vacuum cleaners, TVs, gaming consoles, speakers, and accessories, with specialized water damage treatment and data recovery. The company serves individual consumers via walk-in service, online shipment, and a Weyrauch Portal, alongside a dedicated B2B channel processing warranty claims, manufacturer guarantees, and insurance repairs for retailers, manufacturers, and insurance partners.

Product overview

Weyrauch Repair operates as a multi-category consumer electronics and micro-mobility repair service provider in Germany, serving both B2C (end consumers) and B2B (retailers, insurers, manufacturers) segments. The core offering spans 16 product groups including smartphone/iPhone repair (handy-reparatur), iPad/tablet repair, notebook/MacBook repair, PC/iMac repair, data recovery (datenrettung), water damage treatment (wasserschäden), E-Scooter repair (authorized SoFlow warranty partner), smartwatch repair, robotic vacuum cleaner repair, cordless vacuum cleaner repair, TV repair, gaming console repair, speaker repair, and accessory repair. Service delivery is structured around three proprietary central workshops (Zentralwerkstätten) in Eberbach and Michelstadt, supported by an owned transport/logistics fleet. The customer-facing Weyrauch Portal (system.weyrauch-repair.de) handles case intake, status tracking, and B2B device management, while a separate online outlet (weyrauch-store.de) resells refurbished electronics. Apple-certified technicians perform repairs using Apple diagnostics, tools, original parts, and methods.

Differentiator

Problem solved

Functional benefit

Brands

• Weyrauch Store: Online outlet for E-Scooters, phones and electronics

Products and services

• Smartphone & iPhone Repair Screen, battery, camera, charging port, Face ID, back cover, and water damage repair for Apple iPhone and Android smartphones (Samsung, Xiaomi, Huawei, Sony Xperia, and other brands).
• iPad & Tablet Repair Digitizer, display, charging port, and water damage repair for iPads and Android tablets from Apple, Samsung, Sony, Huawei, and Lenovo.
• Notebook & MacBook Repair & Upgrade Chassis, display, motherboard, and battery repair and upgrade services for notebooks and MacBooks across all brands.
• PC & iMac Repair & Upgrade Hardware and software repair, diagnostics, and upgrades for PCs and iMacs, covering all brands including Lenovo, HP, ASUS, Acer, Dell, Fujitsu, and Medion.
• Data Recovery & Data Backup Data recovery from smartphones, tablets, notebooks, laptops, hard disk drives (HDD/SSD), USB sticks, and SD cards, including GDPR-compliant data erasure.
• Water Damage Treatment Specialized water damage treatment for smartphones involving disassembly, ultrasonic cleaning of the logic board, corrosion removal, and diagnostic assessment.
• E-Scooter Repair Repair and warranty service for E-Scooters including accident damage, flat tires, battery issues, broken casings, lights, and brakes; authorized warranty repair partner for soFlow scooters.
• Smartwatch Repair Display, charging, and water damage repair for Apple Watch and Samsung Galaxy Watch.
• Robotic Vacuum Cleaner Repair Repair services for robotic vacuum cleaners from iRobot, Roborock, Neato, and Ecovacs.
• Cordless Vacuum Cleaner Repair Repair for cordless vacuum cleaners from Miele, AEG, Bosch, and Dyson, covering battery defects, sensor issues, software errors, and component wear.
• TV Repair Television repair services covering various manufacturers, handled by certified Informationselektroniker technicians.
• Gaming Console Repair Repair for PlayStation, Xbox, and Nintendo Switch gaming consoles, including mainboard and small component repairs.
• Speaker Repair Repair and maintenance services for speakers and audio equipment.
• Accessory Repair Repair for accessories including mainboards, WLAN antennas, and speakers across gaming and consumer electronics.
• Weyrauch Portal (Repair Tracking System) Customer-facing online portal for device intake, repair case management, and repair status tracking. Accessible at system.weyrauch-repair.de for both B2C and B2B customers.
• B2B Repair & Warranty Processing Service Contracted repair services for retail partners, manufacturers, and insurance companies, including warranty handling, guarantee processing for multiple manufacturers, and transport damage value recovery. Includes a dedicated B2B portal and account management.

Quantifiable outcome

• Most repairs completed in 1-2 hours for walk-in customers
• +4 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• expert Warenvertrieb GmbHcoreChannel Partner/ Reseller/ DistributorMajor retail partner offering Weyrauch Repair services through expert store locations. Includes dedicated expert partner pages and referral system.
• EURONICS XXL Funk MerzigcoreChannel Partner/ Reseller/ DistributorDrop-off and pickup location for Weyrauch Repair services. Customers can drop off devices at EURONICS store for repair processing.
• Tele-Planet GmbH & Co. KGcoreChannel Partner/ Reseller/ DistributorMulti-location partnership (Waldkirch, Emmendingen) for repair drop-off services. Provides Weyrauch service access in southern Germany.
• EP:Weyrauch OberzentcoreChannel Partner/ Reseller/ DistributorPartner location within EP electronics retail chain offering Weyrauch Repair drop-off services.
• expert klein multimedia (Losheim am See, Völklingen)coreChannel Partner/ Reseller/ DistributorMultiple expert locations serving as Weyrauch Repair partner drop-off points.
• Wertgarantie AGcoreChannel Partner/ Reseller/ DistributorInsurance partner processing device protection claims. Weyrauch handles repairs for Wertgarantie-covered devices.
• Domestic GeneralminorChannel Partner/ Reseller/ DistributorInsurance company partner for device protection and repair services.
• interAminorChannel Partner/ Reseller/ DistributorInsurance partner for repair claim processing.
• soFlowcoreChannel Partner/ Reseller/ DistributorAuthorized warranty repair partner for soFlow E-Scooters. Performs guaranteed repairs within warranty period.
• LOEWEminorChannel Partner/ Reseller/ DistributorWarranty repair partner processing LOEWE television repairs through Weyrauch service center.
• METZminorChannel Partner/ Reseller/ DistributorWarranty repair partner for METZ electronics products.
• ASWOminorChannel Partner/ Reseller/ DistributorEuropean distribution partner for damaged/transport devices acquired by Weyrauch Repair. ASWO handles distribution of recycled devices.
• Smart SecureminorChannel Partner/ Reseller/ DistributorInsurance partner for device protection and repair services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Coolblue: Major European (Dutch/Belgian/German) electronics retailer offering installation, repair, and after-sales services. Comparable as a regional incumbent in the consumer electronics after-sales and repair space.

Emerging players

• SquareTrade (Allstate): Extended warranty and device protection provider that routes repairs through third-party service networks. Comparable as a B2B counterpart to Weyrauch's insured/warranty repair flow.
• Refurbed: European refurbished electronics marketplace. Comparable for Weyrauch's refurbished device resale and adjacent to the circular repair economy the company operates in.
• iFixit: Repair community, parts marketplace, and DIY repair guide publisher. Comparable as an adjacent/ecosystem player shaping consumer expectations around independent third-party repair access and reusable parts.
• Back Market: European refurbished electronics marketplace. Comparable for the refurbished resale side of Weyrauch's business (Weyrauch Store) and as a tailwind validator for the right-to-repair and circular economy thesis.

Broad incumbents

• Asurion: Global device protection and repair services company. Comparable as a scaled B2B partner that large insurers and OEMs rely on for warranty/insurance repair flow — a structural counterpart to Weyrauch's Wertgarantie/interA business.
• MediaMarkt: Largest German consumer electronics retailer with installation, repair, and trade-in services across hundreds of stores. A broad incumbent whose in-house services overlap with Weyrauch's walk-in and B2C repair demand.

Direct peers

• CPR Cell Phone Repair: US franchise network for smartphone, tablet, laptop, and gaming console repair. Comparable as a multi-category electronics repair brand with a franchise/distributed model and B2B warranty program support.
• Cellairis: Multi-category electronics repair chain operating in retail locations and mall kiosks. Comparable as a distributed-location consumer electronics repair specialist with B2B device protection partnerships.
• uBreakiFix (Asurion): Largest dedicated consumer electronics repair chain in North America, now part of Asurion. Directly comparable as a multi-category device repair specialist serving both walk-in consumers and B2B warranty/insurance flows — the same model Weyrauch operates in Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/weyrauchrepair
• LinkedInlinkedin.com/company/weyrauch-repair

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Weyrauch Repair