Heydoc Health

What Heydoc Health does

Heydoc Health is a Malaysian healthtech company that operates a digital intermediary platform orchestrating outpatient healthcare across telehealth, a 4,500+ partner clinic network, nationwide pharmacy chains, and AI-driven cost optimization. Its flagship product, FutureK, is a subscription-based outpatient care plan offered in three tiers (Pro at RM19.99/month, Plus at RM29.99/month, and 360 with custom enterprise pricing), combining teleconsultations with sub-60-second doctor response, e-prescriptions, same-day medication delivery, cashless clinic access, and wellness benefits under a fixed-fee model. The company also offers Heydoc Rx (AI-driven medication pricing and formulary optimization claiming up to 38% cost savings versus traditional GP care), Pillple (prescription fulfillment platform), a Digital Managed Care Organization platform, and CareConnect Suite — a joint SME employee benefits product with VSure Group priced at RM20 per employee per month. Underlying these products is a proprietary AI layer called RightK that has analyzed over 3 million drug pricing data points.

The company monetizes through B2C subscriptions, B2B per-seat enterprise plans, and transaction-based AI drug pricing services, serving individual consumers, SMEs, and large enterprises. Distribution is multi-channel: direct-to-consumer web and app self-serve, WhatsApp-led enterprise sales, partner pharmacy and clinic networks, insurance company partnerships (AIA, AmMetLife, VSure), and ecosystem platform integrations (We Kongsi with 8,000+ members, KHIND Direct for RTO agents, Grab, Maxis, Ricoh, UOBKH, and Foodpanda, whose 800+ employee pilot validated the B2B2C model). The company positions itself as the #1 largest e-prescription telehealth provider in Malaysia and engages regulators through the Ministry of Health Malaysia and Digital Health Malaysia (where CEO Dr. Raymond Choy serves on the board).

Founded by Dr. Raymond Choy (CEO, Oxford-trained physician and DOC2US founder) and Chan Kok Loong (Executive Chairman, co-founder of iPay88, acquired by NTT Data), alongside Dr. Fabian Lim (COO), Dr. Jason Wong (CTO), and Dr. Daniel Seen (Strategy and BD), Heydoc Health is registered as Heydoc Health Sdn Bhd (Company No: 1644450-H) with headquarters in Sunway City, Selangor. The company has disclosed RM7 million in ARR via a BFM podcast appearance and has executed at least four new partnership announcements in 2026 covering medical cost-sharing platforms, gig/non-traditional workforces, and the hospitality vertical. The platform's business model relies on being a digital intermediary that connects users with independent licensed providers rather than delivering care directly, as clarified in its Terms of Use.

Name

Heydoc Health

Legal name

HEYDOC Health Sdn Bhd

Website

https://heydochealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Heydoc Health is a Malaysian healthtech company operating a subscription-based digital outpatient care platform (FutureK) that connects users with licensed doctors, 4,500+ partner clinics, and pharmacies, enhanced by proprietary AI drug pricing (Heydoc Rx) and RightK intelligence, serving consumers, SMEs, and enterprises.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA)

akta.pro secondary industries

Membership/Subscription Concierge Virtual Care (HLALAAAH), Medication Pricing, Copay Assistance & Patient Financial Support Tools (HLACAKAN)

Keywords

• Digital health platform
• Telehealth services
• Outpatient care
• E-prescription platform
• Managed care services

Headquarters

HQ city

Ampang

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. FutureK Subscription Plans: Monthly subscription revenue from three tiers: FutureK Pro (RM19.99/month), FutureK Plus (RM29.99/month), and FutureK 360 (custom pricing). Subscriptions include teleconsultations, medication delivery, clinic access, and wellness benefits.
2. B2B Enterprise Healthcare Plans: Corporate employee benefits plans such as CareConnect Suite at RM20/employee/month, combining employee protection with virtual healthcare services for SMEs.
3. AI-driven Healthcare Services: Services powered by Heydoc Rx and Pillple platforms, providing medication pricing optimization and prescription fulfillment across the healthcare ecosystem.
4. Flex Wallet Benefits Administration: Employer-directed healthcare savings redirected into lifestyle and wellness benefits including dental, optical, fitness, and preventive care.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Heydoc Health sells subscription-based digital outpatient care through its FutureK plan, which bundles teleconsultations, e-prescriptions, medication delivery, cashless clinic access, and wellness benefits under a fixed monthly fee. The platform also offers Heydoc Rx, an AI-driven drug pricing solution for payors and providers, and Pillple, a prescription fulfillment platform that connects consumers with affordable medicines. The company operates as a digital intermediary linking users with licensed doctors, pharmacies, and clinics rather than providing medical services itself.

Product overview

Heydoc Health is a healthtech company offering a unified digital healthcare platform centered around its subscription-based outpatient care solution FutureK. The core portfolio includes FutureK (subscription care plan), Heydoc Rx (AI-driven medication pricing), Pillple (consumer pharmacy access), and a Digital Managed Care Organization platform. CareConnect Suite, launched in partnership with VSure Group, extends the platform to SME employee benefits. The ecosystem integrates telehealth, partner clinics, medication fulfillment, and AI-powered cost optimization into one connected platform.

Differentiator

Problem solved

Functional benefit

Brands

• FutureK: Subscription-based outpatient care plan combining telehealth, clinic visits, medication delivery, and wellness services
• Heydoc Rx
• Pillple
• Digital Managed Care Organization
• RightK
• CareConnect Suite
• FutureK PharmacyCare

Products and services

• FutureK A smart, subscription-based outpatient care plan that combines teleconsultations, partner clinic access, e-prescriptions, same-day medication delivery, wellness benefits, and Flex Wallet lifestyle benefits under a fixed monthly fee. Targeted at individuals, families, and corporate employees seeking affordable outpatient care without traditional insurance complexity.
• Heydoc Rx AI-driven solution that transforms how medications are priced and managed, using proprietary pricing engines to help payors and providers reduce costs, eliminate waste, and improve patient care quality through formulary optimization. Targeted at insurance payors and healthcare providers seeking data-driven medication cost control.
• Pillple Platform that helps consumers access affordable medicines while delivering smarter, more efficient prescription fulfillment to payors across the healthcare ecosystem. Connects consumers with retail pharmacy partners for cost-effective medication fulfillment.
• Digital Managed Care Organization Platform combining digital health, formulary control, partner facilities, and AI-powered drug pricing into a seamless solution that enables affordable, data-driven, and outcome-based healthcare. Targeted at payors and large organizations seeking integrated managed care delivery.
• CareConnect Suite Digital ecosystem jointly launched with VSure Group that bundles employee protection and virtual healthcare services for SMEs. Offers personal accident coverage, hospital income benefits, virtual doctor consultations, digital pharmacy services, and medication fulfillment at RM20 per employee per month. Targeted at the 97%+ of Malaysian businesses that are SMEs lacking structured employee benefits.

Quantifiable outcome

• 38% cost savings vs traditional GP care through AI-driven formulary optimization
• +5 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Partnerships

25 partnerships are on record, tiered minor, core and strategic.

• MyBHA (Malaysia Budget & Business Hotel Association)minorStrategic or Co-development Partner · 27 July 2026MoU signed between MyBHA and HEYDOC Health to provide additional safety, security, and protection services for the hospitality ecosystem. Part of TourShield initiative launched by Tourism Malaysia Chairman Datuk Manoharan Periasamy. The initiative aligns tourism growth with safety, responsibility, and sustainability in Malaysia's hospitality sector.
• KHIND Direct Sdn BhdcoreStrategic or Co-development Partner · 18 June 2026Digital healthcare pilot for selected Rent-to-Own (RTO) Growth Leaders using FutureK platform. The initiative supports agent wellbeing and sustainable agency growth. Healthcare support includes teleconsultation, medication fulfillment, guided care navigation, and data-driven healthcare management. Program commenced on July 1, 2026. Launched during signing ceremony on June 18, 2026.
• We KongsicoreStrategic or Co-development Partner · 21 May 2026Medical cost-sharing platform partnership expanding outpatient care access to more than 8,000 We Kongsi members nationwide. Services include telemedicine consultations, in-person clinic visits, and cashless treatment at 4,500+ clinics. The initiative extends We Kongsi's existing model which has facilitated over RM3.4mil in medical cost-sharing since launch. Eligible members gain access from Q3 2026.
• VSure GroupcoreStrategic or Co-development Partner · 9 December 2025Joint launch of CareConnect Suite in Malaysia, a digital ecosystem combining employee protection and virtual healthcare services for SMEs. Integrated platform offers personal accident coverage, hospital income benefits, virtual doctor consultations, digital pharmacy services, and medication fulfillment at RM20/employee/month. Both companies aim to address employee benefits gap for SMEs with potential to scale regionally.
• AIAstrategicStrategic or Co-development PartnerStrategic insurance partner integrating Heydoc's digital health services into employee benefits offerings. Part of Heydoc's ecosystem of insurance, corporates, retail, and public sector partners.
• AmMetLifestrategicStrategic or Co-development PartnerInsurance partner collaborating on digital health solutions for employee benefits and corporate healthcare programs.
• DOC2USstrategicTechnology or IntegrationDigital health partner and co-founder's previous venture. Collaboration on AI-driven care across the healthcare ecosystem, leveraging expertise in scaling digital health services.
• WatsonscoreChannel Partner/ Reseller/ DistributorPartner pharmacy chain providing nationwide medication access and prescription fulfillment for Heydoc's digital health platform subscribers.
• AlprocoreChannel Partner/ Reseller/ DistributorPharmacy partner in Heydoc's prescription fulfillment network, extending medication access to consumers through retail pharmacy distribution.
• PharmaniagastrategicChannel Partner/ Reseller/ DistributorPharmaceutical partner in the healthcare ecosystem, providing medication supply and pharmaceutical expertise.
• GrabstrategicChannel Partner/ Reseller/ DistributorCorporate client and strategic partner, leveraging Grab's distribution reach for healthcare benefits to Grab ecosystem workers.
• MiCarestrategicTechnology or IntegrationHealthcare technology partner providing integrated services within Heydoc's digital health ecosystem.
• ViatrisminorChannel Partner/ Reseller/ DistributorPharmaceutical partner contributing to medication access and formulary optimization.
• MSDminorChannel Partner/ Reseller/ DistributorPharmaceutical partner in the healthcare ecosystem.
• UOBKH (UOB Kayhian)strategicChannel Partner/ Reseller/ DistributorCorporate client and financial services partner providing digital healthcare benefits to employees through FutureK.
• FoodpandastrategicChannel Partner/ Reseller/ DistributorPilot partner with 800+ employees validating B2B2C model for gig economy and delivery workforce healthcare benefits.
• TroopersminorChannel Partner/ Reseller/ DistributorPartner in Heydoc's corporate client ecosystem.
• RicohstrategicChannel Partner/ Reseller/ DistributorCorporate client using FutureK digital healthcare services for employees.
• MaxisstrategicChannel Partner/ Reseller/ DistributorTelecommunications partner in Heydoc's ecosystem of corporate clients and strategic partners.
• YSPminorChannel Partner/ Reseller/ DistributorPartner in Heydoc's corporate client ecosystem.
• APUminorChannel Partner/ Reseller/ DistributorPartner in Heydoc's corporate ecosystem.
• KhincminorChannel Partner/ Reseller/ DistributorPartner in Heydoc's corporate ecosystem.
• Luckin CoffeeminorChannel Partner/ Reseller/ DistributorCorporate client and partner in Heydoc's ecosystem.
• MOH (Ministry of Health Malaysia)strategicStrategic or Co-development PartnerRegulatory partner ensuring compliance with Malaysian healthcare standards and regulations for digital health services.
• Digital Health MalaysiastrategicStrategic or Co-development PartnerIndustry association with Dr. Raymond Choy serving as board member, bridging clinical rigor with tech innovation in Malaysia's digital health sector.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Halodoc: Indonesia's largest integrated telehealth super-app with teleconsultations, e-pharmacy, and insurance tie-ups. Comparable business model combining subscription-style access, e-prescription fulfillment, and insurer partnerships, but at much greater scale and across a different primary geography.
• GrabHealth: Healthcare vertical of Grab's super-app offering teleconsultations, medicine delivery, and insurance products across Southeast Asia. Comparable in subscription-style access, pharmacy fulfillment, and corporate distribution; significantly broader as part of Grab's multi-service ecosystem.

Direct peers

• Doctor Anywhere: Major Southeast Asia telehealth and subscription-based virtual care provider operating in Malaysia, Singapore, and other ASEAN markets. Directly comparable as a multi-country DTC telehealth subscription platform offering teleconsultations, e-prescriptions, pharmacy delivery, and chronic care management.
• Speedoc: Singapore-headquartered telehealth and on-demand medical house-call provider with Malaysian operations. Comparable in subscription and per-visit telehealth models, clinic-at-home offerings, and corporate channel partnerships.
• DOC2US: Malaysian telehealth platform also founded by Heydoc CEO Dr. Raymond Choy; offers teleconsultations, e-prescriptions, and pharmacy delivery. Directly comparable in product, geography, and target customer, and a current Heydoc 'strategic partner,' creating both collaboration and competitive overlap.
• DoctorOnCall: Malaysian telehealth and online consultation platform connecting patients to doctors and pharmacies with e-prescription and medication delivery. Directly comparable as a domestic DTC telehealth provider with pharmacy fulfillment integrations.
• MyDoc: Malaysia-based telehealth and digital health platform providing virtual consultations, e-prescriptions, and corporate health benefits. Directly comparable in subscription-style B2B and B2C offerings across the Malaysian market.

Emerging players

• BookDoc: Malaysia and SEA-based digital health platform offering appointment booking, telehealth, and corporate wellness solutions. Comparable as a regional player targeting employers and consumers with hybrid digital-physical healthcare access.

Others

• Alpro Pharmacy: Malaysia's largest prescription pharmacy chain and current Heydoc channel partner for prescription fulfillment. Relevant as both an ecosystem dependency (channel partner) and adjacent competitor building digital health capabilities of its own.
• Watsons Malaysia: Major retail pharmacy and health retailer in Malaysia and Asia, and a current Heydoc pharmacy fulfillment partner. Relevant as an ecosystem participant that simultaneously competes in adjacent consumer health/wellness subscription offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/heydochealth
• Facebookfacebook.com/heydochealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heydoc Health