Rightcomm

What Rightcomm does

RightComm LLC is a technology consulting firm and master agent/broker headquartered in Latham, New York, that helps small and medium-sized businesses select, procure, and manage telecommunications, connectivity, cloud communications, and cybersecurity solutions. Founded in 2000, the firm operates as a licensed sales agent and reseller with over 20 carrier partnerships, including Verizon (where it holds Platinum Partner status), AT&T, T-Mobile, Spectrum, Comcast Business, Cox, and others. Its offerings span internet, voice, mobility, cloud communications (including Five9), cybersecurity (MDR, SIEM, IAM), managed IT, and SD-WAN professional services. The company serves primarily SMB and mid-market customers across upstate New York, with operational reach extending into Western Massachusetts, Vermont, and the New York North Country.

The company's revenue model is commission-based: RightComm earns upfront and residual commissions from carriers when customers sign up for telecom, internet, or related services. This commission structure is supplemented by professional and managed services engagements, including SD-WAN deployment and the recently expanded cybersecurity portfolio of MDR, SIEM, IAM, and other managed security offerings. Pricing is quote-based with no published rates, and the firm's customer base is primarily SMB and mid-market segments served through direct sales motion with carrier-supported partner enablement.

Operationally, the firm is small (1-10 employees) and relationship-driven, with carrier-side tiered status (notably Verizon Platinum) functioning as a key commercial credential. Geographic expansion into adjacent New England markets and the addition of partners such as Hudson Valley Wireless for broadband coverage indicate a deliberate broadening of addressable footprint, while the move into managed security and SD-WAN services represents an effort to capture higher-margin services revenue beyond pure carrier commissions.

Name

Rightcomm

Legal name

RightComm LLC

Website

https://rightcomm.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

RightComm LLC is a Latham, New York-based telecom and technology broker that helps small and medium-sized businesses select, procure, and manage internet, voice, cloud, security, and mobility solutions through 20+ carrier partnerships including Verizon, AT&T, and T-Mobile.

Ownership category

akta.pro rank

Headquarters

HQ city

Latham

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Technology Solutions Consultation and Resale: RightComm serves as an intermediary, helping businesses select and implement technology solutions from their portfolio of national providers. Revenue is generated through the resale and implementation of Internet, Cloud, Security, Mobility, and Voice services from partners including Verizon, AT&T, T-Mobile, RingCentral, 8x8, Avaya, and others.
2. Professional Services: Implementation, application support, consulting services, and post-sales support options delivered to clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

RightComm is a technology consulting and reseller firm that helps small and mid-sized businesses select, implement, and manage internet, cloud, security, mobility, traditional voice, and professional services solutions. Rather than building proprietary technology, the company aggregates offerings from more than 20 national providers (including Verizon, AT&T, T-Mobile, RingCentral, 8x8, Avaya, Five9, and net2phone) and delivers them through consultative engagements and ongoing managed support.

Product overview

RightComm is a technology consulting and integration company that helps businesses select and implement technology solutions. Rather than offering a single unified product, RightComm provides advisory services across six complementary technology areas: Internet Services (fiber, cable, wireless, SD-WAN), Cloud Solutions (UCaaS, CCaaS, IaaS), Security Services (managed firewall, MDR, SIEM), Mobility Services (wireless, IoT, TEM), Traditional Voice Services (PRI, SIP, POTS), and Professional Services. The company operates through partnerships with nationally recognized providers including RingCentral, 8x8, Five9, Avaya, net2phone, Verizon, AT&T, and T-Mobile, advocating on behalf of clients to secure best-in-class services at competitive rates. The portfolio includes sub-products such as Managed Detection & Response, Managed Firewall, Endpoint Security, Identity Access Management, SIEM, Telecom Expense Management, and SD-WAN.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Services Provides internet connectivity solutions including dedicated fiber (20MB to 10GB symmetrical), cable internet, cellular internet, broadband wireless access, Ethernet, and SD-WAN, sourced through partnerships with nationally recognized providers for SMB and mid-market clients.
• Cloud Solutions Cloud migration and management services including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Infrastructure as a Service (IaaS), Public and Private Cloud, Cloud Faxing, and Office 365, delivered through provider partnerships with RingCentral, Avaya, net2phone, 8x8, and Five9.
• Security Services Managed cybersecurity services including managed firewall, daily backup, multi-factor authentication, password policy framework, employee security training, DDoS protection, endpoint security, Identity Access Management (IAM), Managed Detection & Response (MDR/SOCaaS), penetration testing, vulnerability scans, and SIEM with advanced threat protection for SMB and mid-market clients.
• Mobility Services Wireless connectivity and device management solutions delivered through partnerships with Verizon Wireless, AT&T Mobility, and T-Mobile, including competitive rate plans, IoT solutions, and Telecom Expense Management (TEM) services for businesses.
• Professional Services Implementation, application support, consulting services, and post-sales support options delivered to assist clients with technology deployment and ongoing management across RightComm's portfolio of solutions.
• Traditional Voice Services Voice services for on-premise phone equipment including PBX, IP PBX, and Key Systems, offering PRI, SIP, and POTS Line Services from various carriers for businesses with existing telephony infrastructure.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

24 partnerships are on record, tiered core and flagship.

• NuCloudcoreChannel Partner/ Reseller/ DistributorNuCloud is a provider partner featured in RightComm's portfolio, offering cloud-related solutions as part of the company's technology offerings.
• 8x8coreChannel Partner/ Reseller/ Distributor8x8 is a market-leading provider of voice, video, chat, contact center, and enterprise-class API SaaS solutions. RightComm offers their UCaaS and CCaaS solutions.
• Altice BusinesscoreChannel Partner/ Reseller/ DistributorAltice Business is a national telecommunications provider whose services are available through RightComm's portfolio.
• AT&T BusinesscoreChannel Partner/ Reseller/ DistributorAT&T Business is a major national telecommunications provider offering internet, mobility, and business solutions through RightComm.
• AvayacoreChannel Partner/ Reseller/ DistributorAvaya offers cloud UCaaS and CCaaS platforms. RightComm provides their RingCentral-powered Avaya Cloud Office solution.
• Comcast BusinesscoreChannel Partner/ Reseller/ DistributorComcast Business Solutions Provider partner offering internet and business services through RightComm.
• Cox BusinesscoreChannel Partner/ Reseller/ DistributorCox Business is a national telecommunications provider whose business services are available through RightComm.
• Crown CastlecoreChannel Partner/ Reseller/ DistributorCrown Castle provides infrastructure solutions available through RightComm's provider portfolio.
• DialpadcoreChannel Partner/ Reseller/ DistributorDialpad is a unified communications provider whose solutions are offered through RightComm.
• FirstLightcoreChannel Partner/ Reseller/ DistributorFirstLight is a fiber optic solutions provider whose services are available through RightComm.
• Frontier BusinesscoreChannel Partner/ Reseller/ DistributorFrontier Business provides telecommunications services available through RightComm's provider network.
• Hudson Valley WirelesscoreChannel Partner/ Reseller/ DistributorHudson Valley Wireless (HVW) is the leading wireless Internet operator in the NY Capital Region, offering Broadband Wireless Access (BWA) covering over 3,500 square miles. HVW operates the region's largest independent High-Capacity Microwave and Private Fixed-Wireless LTE network.
• LumencoreChannel Partner/ Reseller/ DistributorLumen (formerly CenturyLink) is a national telecommunications provider whose services are available through RightComm.
• Net2PhonecoreChannel Partner/ Reseller/ DistributorNet2Phone is a leading National and International Unified Communications provider backed by IDT's Global Network, offering voice and communications services for over 25 years.
• NextivacoreChannel Partner/ Reseller/ DistributorNextiva is a business communications provider whose UCaaS solutions are offered through RightComm.
• Palo Alto NetworkscoreChannel Partner/ Reseller/ DistributorPalo Alto Networks provides cybersecurity solutions including managed firewall and security services available through RightComm.
• Rackspace TechnologycoreChannel Partner/ Reseller/ DistributorRackspace Technology offers cloud solutions including IaaS and managed cloud services available through RightComm.
• RingCentralcoreChannel Partner/ Reseller/ DistributorRingCentral is a cloud-based business phone system offering PBX features, video conferencing, and integrations. RightComm is a Zoom Solution Provider offering RingCentral solutions.
• Spectrum Partner ProgramcoreChannel Partner/ Reseller/ DistributorSpectrum Business is a national cable and internet provider whose services are available through RightComm's Spectrum Partner Program membership.
• T-Mobile for BusinesscoreChannel Partner/ Reseller/ DistributorT-Mobile for Business provides wireless mobility solutions available through RightComm along with competitive rate plans and devices.
• Verizon Partner Program (Platinum)flagshipChannel Partner/ Reseller/ DistributorRightComm holds Platinum level status in the Verizon Partner Program, indicating a strong strategic relationship for delivering Verizon's internet, mobility, and business solutions.
• Windstream EnterprisecoreChannel Partner/ Reseller/ DistributorWindstream Enterprise provides network and communications solutions available through RightComm.
• Zoom Solutions ProvidercoreChannel Partner/ Reseller/ DistributorRightComm is an authorized Zoom Solutions Provider, offering Zoom's video conferencing and collaboration tools to clients.
• Five9coreChannel Partner/ Reseller/ DistributorFive9 is a pioneer and leading provider of cloud contact center software, offering solutions for voice, chat, email, web, social media and mobile channels. RightComm offers their CCaaS solutions.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Direct peers

• WTG (West Telecom Group): WTG is a master agent and technology broker specializing in cloud communications, UCaaS, and connectivity solutions. Like RightComm, it sources from major carriers (Verizon, AT&T, T-Mobile) and UCaaS providers to deliver consultative recommendations to SMBs.
• PlanetOne Communications: PlanetOne is a technology services distributor and master agent focused on connectivity, cloud, and security solutions for SMB and mid-market customers. Closely comparable to RightComm in business model as a carrier-agnostic advisor sourcing from providers like Verizon, AT&T, and major UCaaS vendors.
• CarrierSales (Telegration): CarrierSales is a master agent and technology services broker offering telecom, UCaaS, and cloud solutions to SMBs through carrier partnerships. Highly comparable to RightComm's consultative reseller model with multi-carrier sourcing and SMB focus.
• Marketopia: Marketopia is a sales and marketing firm that helps IT and telecom service providers (MSPs, agents, VARs) grow recurring revenue. Comparable to RightComm in the SMB-focused technology services channel, with a focus on go-to-market enablement.

Broad incumbents

• Bridgepointe Technologies: Bridgepointe Technologies is a technology services broker that partners with carriers and cloud providers to deliver internet, voice, UCaaS, CCaaS, and security to mid-market and enterprise clients. Directly comparable to RightComm in the agent/broker role with multi-carrier sourcing.
• Telarus: Telarus is one of the largest US technology services distributors / master agents, connecting sub-agents and partners to carrier solutions. Comparable to RightComm as a carrier-agnostic broker of internet, voice, cloud, and security services, though operating at substantially greater national scale.
• Avant Communications: Avant is a national technology services distributor specializing in UCaaS, CCaaS, SD-WAN, security, and cloud solutions through a partner advisor channel. Comparable to RightComm as a multi-carrier sourcing intermediary, though with a broader national footprint.
• Intelisys: Intelisys is a ScanSource-owned technology services distributor specializing in telecom, cloud, and security solutions for SMB and mid-market customers. Highly comparable business model to RightComm as a master agent channel partner for carriers and UCaaS/CCaaS providers.
• AppSmart: AppSmart is a B2B technology services marketplace and master agent offering internet, voice, cloud, and security solutions through partner advisors. Like RightComm, it operates as an agnostic advisor sourcing from multiple national carriers and cloud providers, but at a much larger scale.

Regional players

• GBM (Global Business Management): GBM is a technology broker/master agent offering telecom, UCaaS, and cloud solutions through carrier partnerships, primarily in the western US. Comparable to RightComm as a multi-carrier agent with consultative selling, though operating in a different regional footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/rightcomm

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rightcomm