What Sailor Health does

Sailor Health, Inc. is a US-based telehealth company founded in 2024 that delivers Medicare-covered mental health therapy to older adults. Its core product is a HIPAA-compliant virtual care platform connecting Medicare-eligible patients (primarily 65+) with licensed geriatric clinicians across all 50 US states. The platform combines a self-service booking flow with a care navigator intake, AI-assisted therapist matching, secure video sessions, and direct Medicare Part B billing, with most patients facing a $0 copay under Original Medicare or Medicare Advantage.

The underlying technology stack is a standard telehealth delivery layer: a web-based patient portal (patients.sailorhealth.com), HIPAA-compliant video, eligibility verification logic for Medicare plans (Original, MA PPO, MA HMO, dual-eligible), and an AI-based matching engine that pairs patients with therapists based on specialty, condition, and preference. Supporting product surface includes wellness classes, mind exercises, advocacy services, and condition-specific specialty programs (depression, anxiety, grief, loneliness, trauma/PTSD, insomnia, chronic pain, family relationships). The company lists individual clinicians (e.g., Tracy Fredericks, Dr. Jon Freda, Coleen Markey, Dr. Jacqueline Young) on its marketing site, indicating a clinician-network model rather than a marketplace of independent contractors.

Commercially, Sailor Health is a direct-to-consumer operator with no disclosed employer, payer, or health-system channel. Revenue is generated per covered session through in-network Medicare Part B reimbursement, with company-reported consumer pricing transparency around $20-30 per session under Original Medicare post-deductible or $0 under typical Medicare Advantage plans. The firm markets primarily through SEO-optimized state landing pages, blog content, and a Psychology Today directory listing, and operates with 11-50 employees out of Key Biscayne, FL.

Name

Sailor Health

Legal name

Sailor Health, Inc.

Website

https://sailorhealth.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

101–250 employees

Short description

Sailor Health is a 2024-founded US telehealth startup that delivers Medicare-covered virtual mental health therapy to older adults (65+) across all 50 states via licensed geriatric clinicians, AI-assisted therapist matching, and direct Part B billing with $0 copay for most patients.

Ownership category

akta.pro rank

Product category

Telehealth Mental Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)

akta.pro secondary industries

Membership/Subscription Concierge Virtual Care (HLALAAAH), MA Chronic Condition Management & Supplemental Benefits (SSBCI) (HLAEACAI)

Keywords

• Telehealth mental health
• Medicare-covered therapy
• Older adult counseling
• Virtual behavioral health
• Geriatric mental health

Headquarters

HQ city

Key Biscayne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Medicare Insurance Billing: Sailor Health is an in-network provider with Medicare Part B, covering outpatient mental health services including individual therapy, counseling, and psychiatric evaluations. The company handles all Medicare billing directly, with most patients paying $0 out of pocket.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Sailor Health delivers Medicare-covered virtual mental health therapy to older adults through licensed geriatric clinicians via a HIPAA-compliant telehealth platform. The company matches patients with specialized therapists within 24-48 hours, handles Medicare Part B billing directly, and offers specialty programs addressing depression, anxiety, grief, loneliness, insomnia, chronic pain, and trauma/PTSD. Wellness classes and mind exercises are provided as additional supportive programming.

Product overview

Sailor Health is a single, unified mental health platform serving older adults through Medicare-covered telehealth therapy. The core offering combines a telehealth therapy platform with care coordination services that match patients with licensed therapists via AI-powered matching. Supporting features include wellness classes, advocacy services, and specialty therapy programs addressing conditions common among seniors such as depression, anxiety, grief, trauma, chronic pain, and insomnia. The platform handles Medicare billing directly, with most patients paying $0 copay.

Differentiator

Problem solved

Functional benefit

Products and services

• Sailor Health Telehealth Therapy Platform A Medicare-covered telehealth mental health platform connecting older adults with licensed therapists for online video therapy sessions, featuring AI-powered care coordination, personalized therapist matching, and direct Medicare billing. Designed for Medicare-eligible seniors aged 65 and older needing mental health support for conditions common in aging.
• Wellness Classes Online wellness programming for older adults covering areas such as mind exercises and specialized therapeutic support. Available as part of the Sailor Health wellness platform for Medicare-eligible seniors seeking supportive programming beyond individual therapy.

Quantifiable outcome

• Most patients pay $0 out of pocket for therapy sessions through Medicare coverage
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• MedicarecoreStrategic or Co-development PartnerSailor Health is an in-network Medicare provider, accepting Original Medicare and Medicare Advantage plans. Medicare Part B covers outpatient mental health services including therapy and counseling. The company handles all Medicare billing directly.
• Psychology TodayminorGTM or Marketing PartnerSailor Health is verified and listed on Psychology Today, a major online directory for finding therapists, providing additional credibility and patient acquisition channel.

Scale indicators3 records

Expansion highlights4 records

Direct peers

• Cerebral: Cerebral is a direct-to-consumer online mental health platform offering therapy and medication management via telehealth. It competes with Sailor Health for D2C mental health patients, though Cerebral historically skewed toward a younger, anxiety/depression/ADHD population rather than Medicare seniors.
• Brightside Health: Brightside Health is a telehealth mental health provider offering therapy and medication for depression and anxiety, with insurance and Medicare billing. It directly competes with Sailor Health in the online therapy space, with comparable insurance billing workflows.
• Talkspace: Talkspace is an online therapy platform delivering counseling via video, audio, and text to consumers and through B2B partnerships. It is directly comparable to Sailor Health in online therapy delivery model, though Talkspace serves a broader population and accepts employer/insurer channels rather than Medicare-first.
• Grow Therapy: Grow Therapy operates an online therapy and psychiatry marketplace that handles insurance billing and supports telehealth across the US. It is directly comparable to Sailor Health's telehealth therapy + insurance billing model, though Grow Therapy serves a broader demographic.

Broad incumbents

• Spring Health: Spring Health is a global mental health benefits provider combining therapy, coaching, and medication management for employers and health plans. It overlaps with Sailor Health's online therapy delivery but operates via B2B payer contracts rather than Medicare-billed D2C.
• Lyra Health: Lyra Health is a well-capitalized mental health benefits platform offering therapy and coaching to employees of large enterprises. It competes for the same online therapy demand that Sailor Health targets, though through employer contracts rather than direct Medicare billing.
• BetterHelp: BetterHelp is the largest direct-to-consumer online therapy platform, owned by Teladoc. It is a broad incumbent in the same telehealth therapy category as Sailor Health but is consumer-pay/self-pay focused rather than Medicare-credentialed.
• Headspace Health: Headspace Health is a merged entity offering self-guided mental wellness, coaching, and therapy (via Ginger) to consumers and employers. It is adjacent to Sailor Health's therapy-plus-wellness offering but operates as a broader wellness incumbent rather than a Medicare-focused specialist.

Emerging players

• Two Chairs: Two Chairs is a hybrid in-person and teletherapy practice operating in select states, with an emphasis on therapist-client matching and clinical quality. It is an emerging peer to Sailor Health in therapist matching methodology, though Two Chairs operates hybrid clinics and is not Medicare-billed.
• Tembo Health: Tembo Health is an emerging telehealth company providing behavioral health and primary care specifically for older adults and families. It is highly comparable to Sailor Health's older-adult specialization and telehealth delivery, though its focus extends to psychiatry and dementia care rather than therapy-only.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sailor-health

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sailor Health