Mekari Desty
Mekari Desty is an Indonesian SaaS omnichannel commerce platform serving online sellers and retailers with real-time inventory sync, order management, centralized marketplace chat, and POS, integrating directly with major Indonesian marketplaces and logistics partners.
- Company typePrivate
- Founded2020
- HeadquartersJakarta, Indonesia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Mekari Desty does
Mekari Desty is an Indonesian SaaS omnichannel commerce platform operated by PT Mid Solusi Nusantara under the Mekari business software umbrella. The company provides a unified cloud-based dashboard that lets Indonesian online sellers and multi-channel retailers synchronize inventory, process orders, manage products across marketplaces, run warehouse operations, coordinate promotions, generate financial reports, and handle customer chat from a single interface. Its technology is API-first and integrates directly as an official certified partner with Shopee, Tokopedia TikTok Shop, Lazada, Blibli, and Zalora, plus international commerce platforms (Shopify, WooCommerce) and logistics providers (Biteship, Fresh Factory, Oxygen, Flexofast, IndoWareHub, Keepack, Flow), with two-way accounting sync into Mekari Jurnal. The product suite comprises Mekari Desty Omnichannel (the core platform), Desty Chat (centralized chat with AI chatbot), and Mekari POS Retail (cloud-based point-of-sale). The company is registered as a Penyelenggara Sistem Elektronik (PSE) with KOMDIGI for Indonesian data protection compliance.
Mekari Desty operates a hybrid go-to-market combining product-led growth (free trial, pay-per-transaction on Desty Store at 3%, self-serve onboarding) with sales-led motion (demos, consultation, on-site implementation, after-sales support) for larger accounts. Pricing is segmented: Desty Omnichannel is usage-based at Rp1,395,800/month base plus Rp150 per order (capped at Rp1,500,000 per tier); Desty Chat offers three monthly subscription tiers at Rp149,000-499,000 with bundled free AI responses; Desty Store is a pure 3% transaction-fee model. The company serves a heterogeneous mix of enterprise (Hypermart, Ultrajaya, Cimory, Okeshop, Nature Republic), mid-market (BARDI, Moody Tiger, Lemonilo), and SMB (Moxie Inconspiracy, SKINGAME, MyHeir, Astro, Luxcrime) customers across fashion, electronics, beauty, food and beverage, and general retail verticals, reporting 35,000+ businesses served, 4.8 Google star rating, and Rp 51+ Trillion in cumulative processed transaction value.
The company was founded in 2020 (per firmographic data; no explicit founding date found in source material) and is headquartered in Jakarta with regional offices in Surabaya, Bandung, and Medan. With 51-100 employees, Mekari Desty is part of the broader Mekari ecosystem alongside Mekari Talenta (HR), Jurnal (accounting), Qontak (CRM), Sign (e-signature), Expense, Klikpajak (tax), Pay, Capital, and Officeless. The company has secured Shopee Premium Service Partner status and Quality Choice and Trusted Vendor Awards in Q1 2026. No independent funding rounds, M&A events, or revenue figures are publicly disclosed.
Mekari Desty firmographics
Firmographics- Name
- Mekari Desty
- Legal name
- PT Mid Solusi Nusantara
- Website
- https://desty.mekari.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Mekari Desty is an Indonesian SaaS omnichannel commerce platform serving online sellers and retailers with real-time inventory sync, order management, centralized marketplace chat, and POS, integrating directly with major Indonesian marketplaces and logistics partners.
- Ownership category
- akta.pro rank
Mekari Desty industry classification
Industry- Product category
- Omnichannel Commerce Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- General Merchandise/Department Store Omnichannel (CRAFAEAF)
- akta.pro secondary industry
- Technical & Product Support (Tier 0–2, Troubleshooting) (BPAAABAF)
Keywords
Where Mekari Desty is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices4 records
Markets served
Mekari Desty business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Desty Omnichannel Subscription: Monthly subscription with per-transaction fees. Base package starting at Rp1,395,800/month with Rp150 per order processed, capped at Rp1,500,000 maximum fee per tier. Unlimited connected stores included.
- Desty Chat Subscription: Three-tier subscription model: Pro (Rp149,000/month for 10 channels, 5 sub-accounts), Advance (Rp299,000/month for 50 channels, 10 sub-accounts), Elite (Rp499,000/month for 150 channels, 20 sub-accounts). Includes free AI responses.
- Desty Store Transaction Fee: 3% fee per transaction processed through the platform. No monthly subscription fee required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Omni Pro - Full-featured omnichannel management |
| Subscription | Monthly | Chat Pro - Entry-level multi-channel chat |
| Subscription | Monthly | Chat Advance - Mid-tier chat management |
| Subscription | Monthly | Chat Elite - Enterprise chat solution |
| Transaction based/ take rate | Pay-as-you-go | Desty Store - Webstore with transaction fees |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Mekari Desty product offering
Product offeringCore offering
Mekari Desty sells a cloud-based omnichannel commerce SaaS platform that lets Indonesian businesses manage inventory, orders, products, multi-warehouse operations, promotions, reporting, and customer chat across multiple marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, Zalora) from a single dashboard. The offering is extended by Desty Chat (centralized marketplace messaging with AI chatbot), Mekari POS Retail (cloud point-of-sale for physical stores), and Desty Store (no-code webstore builder), all integrated within the broader Mekari business software ecosystem.
Product overview
Mekari Desty is an omnichannel commerce platform offering a unified ecosystem for managing online sales across multiple marketplaces, physical stores, and webstores in Indonesia. The core platform, Mekari Desty Omnichannel, consists of integrated modules for Inventory Management, Order Management System (OMS), Product Management, Warehouse Management, Promotion Management, Reporting, Chat Marketplace, and Desty Store web builder. Supporting products include Desty Chat for centralized customer messaging across marketplaces with AI-powered automation, and Mekari POS Retail for physical store point-of-sale operations. An Open API enables third-party system integration. The platform connects to major Indonesian marketplaces (Shopee, Tokopedia TikTok Shop, Lazada, Blibli, Zalora), e-commerce platforms (Shopify, WooCommerce), and logistics partners (Biteship, Fresh Factory, Oxygen Logistics, Flexofast, Keepack, Flow, IndoWareHub), while integrating with Mekari Jurnal for accounting synchronization.
Differentiator
Problem solved
Functional benefit
Brands
- Desty Omnichannel: Integrated omnichannel marketplace management platform for managing inventory, orders, products, warehouses, promotions, reports, and marketplace chat from a single dashboard.
- Desty Chat
Products and services
- Mekari Desty Omnichannel Cloud-based omnichannel commerce platform that lets Indonesian online sellers and retailers manage inventory, orders, products, multi-warehouse operations, promotions, reports, and multi-marketplace chat from a single centralized dashboard, with real-time synchronization across Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, and other channels.
- Desty Chat Centralized customer messaging platform integrated with Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, Instagram, and WhatsApp, featuring an AI chatbot for automated responses and 24/7 customer service across all connected channels from one dashboard.
- Mekari POS Retail Cloud-based point-of-sale software for retail businesses supporting transaction management, inventory accuracy, multi-branch monitoring, bulk promotion management, and omnichannel synchronization with Mekari Desty and Mekari Jurnal accounting.
- Desty Store No-code online store builder that lets businesses create professional webstores with custom designs, custom domain support, payment gateway integration, and social media/marketplace integration, operating on a 3% per-transaction fee with no monthly subscription.
Quantifiable outcome
- 70% time savings on operational tasks
- +3 more outcomes
Companies that use Mekari Desty
Customer profileNamed customers17 records
Segments10 records
Ideal customer profiles4 records
Mekari Desty technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability2 records
Feature8 records
Mekari Desty partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and strategic.
- ShopeecoreMekari Desty is a Shopee Certified Enabler with official API access guaranteeing real-time stock synchronization and centralized store management. This certification provides official marketplace integration ensuring data accuracy and reliability for sellers.
- Tokopedia TikTok ShopcoreMekari Desty is an Official Strategic Partner providing a single dashboard to manage catalogs and transactions across multiple channels. Integration enables centralized operations for sellers on both platforms.
- BliblicoreMekari Desty is a Blibli Seller Partner helping merchants maintain service standards through automatic stock updates and order tracking. Integration supports streamlined operations for Blibli sellers.
- LazadacoreMekari Desty is an official Lazada Marketplace Partner facilitating store operations, SKU management, and system data flows. Official partnership ensures reliable integration for Lazada sellers.
- ZalorastrategicMekari Desty is a Zalora Integrated Solution Partner simplifying complex fashion catalogs and stock accuracy for lifestyle brands. Partnership enables specialized support for fashion and apparel sellers.
- ShopifystrategicMekari Desty is an official Shopify App Partner bridging D2C webstores with local marketplaces for international visibility. Integration enables sellers to manage both Shopify and Indonesian marketplace operations.
- WooCommercestrategicMekari Desty is a WooCommerce Technology Partner synchronizing independent webstore operations with marketplace ecosystems for enhanced efficiency. Supports sellers using WordPress/WooCommerce for their webstores.
- Fresh FactorystrategicOfficial partner enabling merchants selling fresh or temperature-sensitive products to sync stock with cold storage and automatic shipping services. Cold chain logistics integration for food and beverage sellers.
- Oxygen LogisticsstrategicMekari Desty is an Integrated Warehouse Partner for Oxygen, automating order flows to fulfillment centers for fast shipping processes. Technology partnership enabling efficient order fulfillment for large businesses.
- IndoWareHubstrategicStrategic Fulfillment Partner connecting digital channels with physical warehouses for real-time stock monitoring. Supports large-scale storage and professional logistics for national networks.
- FlexofaststrategicOfficial partner simplifying supply chain workflows and ensuring orders are shipped correctly without complex manual data input. Flexible fulfillment solution for growing brands with warehouse space, packaging, and shipping integration.
- BiteshipcoreIndonesia's leading logistics aggregator providing single API access to dozens of courier services. Partnership enables merchants to manage multiple couriers, auto-print labels, and track shipments in single dashboard.
- Kementerian Komunikasi dan Digital Republik Indonesia (KOMDIGI)coreMekari Desty is a Registered Electronic System Provider (PSE Terdaftar) under KOMDIGI, ensuring data security and compliance with Indonesia's Personal Data Protection (PDP) regulations. Official regulatory registration for legal compliance.
- Mekari JurnalcoreNative integration with Mekari Jurnal accounting software for automatic recording of sales and inventory purchases directly to financial reports and taxes. Only POS that automatically syncs with Indonesian accounting standards.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Mekari Desty competitors and assessment
Company assessmentBroad incumbents
- Shopify: Global commerce platform with which Mekari Desty has a formal App Partner integration; competes indirectly by offering Indonesian merchants a D2C-first webstore and multi-channel tooling that overlaps Desty Store and OMS functionality.
Direct peers
- ChannelEngine: Marketplace integration SaaS enabling brands and sellers to manage listings, inventory, and orders across 700+ marketplaces globally — the same core value proposition Mekari Desty delivers for Indonesian sellers.
- Linnworks: Multichannel commerce platform offering inventory synchronization, order management, and marketplace integrations — directly comparable to Mekari Desty's OMS, inventory, and warehouse modules.
- Pawoon: Indonesia-based POS and retail management software targeting small and mid-market merchants with multi-outlet and basic omnichannel capabilities comparable to Mekari Desty's POS module.
- Sellercloud: Multichannel e-commerce management software providing inventory, order, and shipping automation across marketplaces, comparable to Mekari Desty's mid-market and enterprise omnichannel offering.
- DealPOS: Omnichannel retail platform offering POS, inventory sync, and marketplace integrations across SE Asia, directly comparable to Mekari Desty's core omnichannel commerce proposition.
- Majoo: Indonesian SaaS platform providing POS, inventory, and online ordering for UMKM businesses, sharing Mekari Desty's target SMB retail segment and Indonesia-only geographic focus.
- Moka POS: Indonesian POS and business management platform acquired by GoTo/Gojek, serving SMB retailers with payment, inventory, and omnichannel features that directly overlap Mekari Desty's POS and store management scope.
Emerging players
- Vinculum (Vin eRetail): Omnichannel order and inventory management SaaS serving retailers and marketplaces, primarily in India and SE Asia, comparable to Mekari Desty in product surface area and target merchant profile.
- Unicommerce: India-headquartered omnichannel commerce SaaS for marketplaces, warehousing, and POS — a regional emerging peer to Mekari Desty serving similar seller profiles across South and Southeast Asia.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Mekari Desty social profiles
Digital presenceMekari Desty compliance and trust
Trust signalCompliance1 record
Mekari Desty financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mekari Desty leadership team
Management profileNumber of profiles
Mekari Desty funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mekari Desty M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mekari Desty
What does Mekari Desty do?
Mekari Desty sells a cloud-based omnichannel commerce SaaS platform that lets Indonesian businesses manage inventory, orders, products, multi-warehouse operations, promotions, reporting, and customer chat across multiple marketplaces (Shopee, Tokopedia, TikTok Shop, Lazada, Blibli, Zalora) from a single dashboard. The offering is extended by Desty Chat (centralized marketplace messaging with AI chatbot), Mekari POS Retail (cloud point-of-sale for physical stores), and Desty Store (no-code webstore builder), all integrated within the broader Mekari business software ecosystem.
Is Mekari Desty a public or private company?
Mekari Desty is a private company. It is classified as corporate owned and is currently operating.
When was Mekari Desty founded?
Mekari Desty was founded in 2020. It employs 51 to 100 people.
Where is Mekari Desty based?
Mekari Desty is headquartered in Jakarta, Indonesia, in the Asia region.
How does Mekari Desty make money?
Three revenue lines are on record. Desty Omnichannel Subscription is the primary driver. The others are desty Chat Subscription and desty Store Transaction Fee.
Who are Mekari Desty's main competitors?
Shopify is listed as a broad incumbent. Direct peers are ChannelEngine, Linnworks, Pawoon, Sellercloud, DealPOS, Majoo and Moka POS. Emerging players are Vinculum (Vin eRetail) and Unicommerce.
Does Mekari Desty have an API?
Yes. Open API available for connecting Mekari Desty ecosystem with internal systems or third-party applications. Documentation is available for system integrators. Developer documentation is at desty.mekari.com/fitur/integrasi-platform.
What industry is Mekari Desty in?
Mekari Desty's product category is Omnichannel Commerce Software. Its primary akta.pro industry code is CRAFAEAF, General Merchandise/Department Store Omnichannel, with a secondary code of BPAAABAF, Technical & Product Support (Tier 0–2, Troubleshooting). Its NAICS code is 541511 and its SIC code is 8741.