Les Réparables
Les Réparables operates a digital-first textile repair platform backed by two French sewing workshops (Vendée HQ and Lyon), serving individual consumers via mail-in service and fashion brands through white-label embedded repair solutions and pop-up events.
- Company typePrivate
- Founded2020
- HeadquartersLes Essarts, France
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Les Réparables does
Les Réparables (legal entity Point Nommé SARL) operates a digital-first textile and garment repair service founded in July 2020 by Blandine Barré and headquartered in Essarts-en-Bocage, Vendée, with a second physical workshop opened in Lyon in September 2023. The core platform is a self-serve web interface where customers select garment and repair types, receive an instant, transparent price quote (with the Refashion Bonus Réparation subsidy automatically applied at checkout), and ship items to a workshop via Colissimo or Mondial Relay for repair by trained operators using industrial sewing machinery. A stated operational benchmark is a parcel-loss rate below 0.3%.
The business serves three customer segments: (i) individual consumers via the D2C mail-in repair flow (with international shipping to Belgium, Luxembourg, Germany, Austria, Spain, and Portugal), (ii) fashion and apparel brands through white-label embedded repair portals, pop-up repair events, and SAV partnerships — a roster that publicly lists Maje, Sandro Paris, JOTT, Damart, Decathlon, Faguo, Oxbow, Uniqlo, Kids Around, Balzac Paris, Comptoir des Cotonniers, Figaret, IKKS Men, O.SLOW, Showroomprivé, Balibaris, YSE, Urbain Circus, Responsible.us, and Bonneguele, plus Intersport, and (iii) enterprises and professionals via a corporate concierge service for workwear and adjacent services including automotive seat repair (with CLARA Automobiles) and the WEtrame study bureau for textile-circularity consulting.
Revenue mechanics are unit-based: per-repair fees typically range €5 to €40+, with shipping priced €15–€24.70, optional transport protection €0–€20, and €25/€50 gift cards as a secondary retail product. The company carries the Refashion eco-organization label (granting access to the Bonus Réparation subsidy and jesuisreparateur.fr listing), the RUPTUR Blue Economy label (April 2021), 1% for the Planet membership, GDPR compliance, and a 2023 Trophées RSE Pays de la Loire distinction. The team consists of eight or more named individuals, share capital is €5,000, no funding rounds or parent-company relationships are disclosed, and annual CSR reports have been published from 2020 through 2024.
Les Réparables firmographics
Firmographics- Name
- Les Réparables
- Legal name
- Point Nommé
- Website
- https://lesreparables.fr
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Les Réparables operates a digital-first textile repair platform backed by two French sewing workshops (Vendée HQ and Lyon), serving individual consumers via mail-in service and fashion brands through white-label embedded repair solutions and pop-up events.
- Ownership category
- akta.pro rank
Les Réparables industry classification
Industry- Product category
- Textile Repair Services
- NAICS
- Other Personal and Household Goods Repair and Maintenance (811490), Footwear and Leather Goods Repair (811430)
- SIC
- Services-Miscellaneous Repair Services (7600), Wholesale-Apparel, Piece Goods & Notions (5130)
- akta.pro primary industry
- Apparel Alterations, Repair & Circular Manufacturing (Remake/Upcycle) (CRAAAAAO)
- akta.pro secondary industries
- Seam, Tear & Rip Repair / Reinforcement (HSAJAFAG), Specialty Repair (Elastic, Drawstrings, Straps, Hardware) (HSAJAFAO), Button, Snap & Hook Replacement (HSAJAFAF)
Keywords
Where Les Réparables is headquartered
LocationHeadquarters
- HQ city
- Les Essarts
- HQ country
- France
- HQ region
- Europe
Offices9 records
Markets served
Les Réparables business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Clothing and Textile Repair Services: One-time transaction-based service where customers pay per repair operation. Customers use the online calculator to determine price, place an order, and pay upfront for the repair. The company receives the full payment minus any Refashion subsidy which is later reimbursed by the eco-organism.
- B2B Brand Partnership Services: Les Réparables provides pop-up events, SAV (after-sales service) repair, and event repair services to partner brands. Brands pay for these services, which are deployed in their stores or via embedded platform integration on brand websites.
- Gift Cards: Prepaid gift cards sold in €25 and €50 denominations, optionally bundled with a repair bag, for gifting repair services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | ZIP / Zipper Replacement on coat/jacket — starting at €40 with Refashion bonus |
| Unit Pricing | Pay-as-you-go | Braguette (Jean Zipper) Replacement — starting at €10 with Refashion bonus |
| Unit Pricing | Pay-as-you-go | Jean Accroc (Rip/Tear) — starting at €5 with Refashion bonus |
| Unit Pricing | Pay-as-you-go | Decousue (Unsewn Seam) Repair — starting at €5 with Refashion bonus |
| Unit Pricing | Pay-as-you-go | Simple Lining Replacement — €10 with Refashion bonus |
| Unit Pricing | Pay-as-you-go | Shipping costs via Colissimo (round trip included) |
| Unit Pricing | Pay-as-you-go | Partner pickup points — €2.90–€6.90 depending on location |
| Unit Pricing | Pay-as-you-go | Transport Protection Options |
| Unit Pricing | Pay-as-you-go | Gift Cards — €25 or €50 denominations, optionally bundled with repair bags |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels7 records
Les Réparables product offering
Product offeringCore offering
Les Réparables operates a digital mail-in clothing repair service that combines an online instant-pricing calculator with two in-house sewing workshops in France (Essarts-en-Bocage, Vendée and Lyon). Customers select garment type and repair type, receive transparent pricing, and ship items to the workshop via Colissimo or Mondial Relay. Repairs include zipper replacement, seam repair, patching, lining replacement, Point Invisible stitching, Empiècement (fabric patch replacement), cloison replacement for down garments, and automotive seat refurbishment. The Refashion government subsidy (Bonus Réparation) is automatically applied at checkout.
Product overview
Les Réparables operates as a unified digital platform for textile repair services, combining an online ordering system with physical sewing workshops in France. The core offering centers on the Repair Platform (the main website with integrated pricing calculator), supplemented by specialized repair services for garments, car seats, and professional textiles. The company serves three primary segments: individual consumers (via the platform and gift cards), fashion brands (through brand partnership solutions with POP UP events and embedded digital services), and enterprises (through corporate concierge and professional repair services). The WEtrame study bureau provides additional B2B consulting on sustainable textile design.
Differentiator
Problem solved
Functional benefit
Products and services
- Les Réparables Repair Platform A digital ordering platform enabling customers to independently request clothing repair services. Users select garment type and repair type via an online calculator, receive instant pricing (with Refashion Bonus Réparation subsidy automatically applied), add photos, pay online via Stripe, and ship items to the workshop via Colissimo or Mondial Relay. Available 24/7 and serving France plus select EU countries (Belgium, Luxembourg, Germany, Austria, Spain, Portugal).
- Textile Repair Services In-house textile repair operations performed by trained seamstresses in Vendée and Lyon workshops. Includes zipper replacement (from €10 with Refashion bonus), rip/tear repair on jeans (from €5), unsewn seam repair (from €5), simple lining replacement (€10), complex lining replacement (€25), button replacement, and garment restructuring. Specialized techniques include Point Invisible (invisible stitching), Empiècement (matching-fabric patch replacement), and cloison replacement for down garments.
- Gift Cards Prepaid gift cards available in €25 and €50 denominations that allow recipients to pay for repair services on the platform. Optionally bundled with repair bags (small 40x50cm at €12, large 50x70cm at €15).
- Corporate Concierge Service B2B concierge service where company employees order repairs via the Les Réparables platform and select 'deposit at my company'. The employer batches employee parcels and ships them collectively to the Les Réparables workshop, providing an internal repair benefit for staff.
- Brand Partnership Solutions B2B white-label solutions for fashion brands including embedded i-frame repair ordering on brand websites (e.g., repair.maje.com for Maje, repair.sandro-paris.com for Sandro Paris, JOTT, TBS, Damart, Decathlon, Oxbow), in-store POP UP repair events (Damart, Faguo, Comptoir des Cotonniers, Intersport), and after-sales repair (SAV) handling including defective inventory repair.
- Professional/Enterprise Repair Service Service for businesses to repair employee workwear and professional uniforms. Includes on-site collection at company premises, repair processing at the workshop, return delivery, and a free audit evaluating the repair potential of garments, accompanied by RSE documentation for CSR reporting.
- Automotive Seat Repair Service Specialized repair service for automobile seats including tear repair, cigarette burn repair, stitching restoration, leather/synthetic leather replacement, and Empiècement panel replacement. Serves both professional auto dealers (e.g., CLARA Automobiles for used car refurbishment) and individual vehicle owners.
Quantifiable outcome
- Refashion aims to increase textile repair volume in France by 35% by 2028 through eco-organism-funded subsidies.
- +2 more outcomes
Companies that use Les Réparables
Customer profileNamed customers23 records
Segments3 records
Ideal customer profiles3 records
Les Réparables technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Les Réparables partnerships and signals
Strategic signalPartnerships
34 partnerships are on record, tiered core and minor.
- MajecoreLes Réparables provides embedded SAV repair service on Maje's dedicated repair portal (repair.maje.com), allowing Maje customers to order repairs for their garments directly through the brand's website.
- Sandro PariscoreEmbedded SAV repair service on Sandro Paris' dedicated repair portal (repair.sandro-paris.com), enabling after-sales repair ordering for Sandro customers.
- DamartcoreLes Réparables deployed both a digital repair solution on Damart's website and pop-up repair events in Damart stores for customer engagement.
- TBS (The Basic Scene)coreTBS offers Les Réparables' repair service directly on its brand website for customer after-sales repairs.
- JOTTcoreJOTT, the down jacket brand, offers Les Réparables repair services to its customers via embedded link on the Les Réparables platform.
- OxbowcoreLes Réparables provides digital repair solution and SAV for Oxbow — repairs both customer garments and unsold brand inventory.
- Decathlon (La Roche-sur-Yon)minorLocal partnership at Decathlon La Roche-sur-Yon store — customers can order repairs and deposit items at this Decathlon location.
- FaguocoreLes Réparables runs bimensual (twice-monthly) repair workshops at Faguo stores. Faguo also plants trees as part of its sustainability commitment.
- FigaretminorFigaret directs its shirt customers to Les Réparables for repair services.
- Comptoir des CotonniersminorLes Réparables ran pop-up events at Comptoir des Cotonniers and subsequently established a permanent repair service for the brand.
- Balzac ParisminorBalzac Paris sends customer garments to Les Réparables for repair.
- Urbain CircusminorLes Réparables serves as the official SAV (after-sales service) for Urbain Circus — customers contact the brand, which forwards garments to Les Réparables.
- Kids AroundminorKids Around offers Les Réparables digital repair solution to its customers.
- YSEminorYSE (lingerie and swimwear brand) offers Les Réparables digital repair solution to its customers.
- IKKS MenminorIKKS Men offers Les Réparables repair services to its customers.
- O.SLOWminorO.SLOW offers SAV repair services to its customers via Les Réparables.
- ShowroomprivéminorShowroomprivé organized an employee event repair session at its premises — Les Réparables team repaired employee personal garments.
- BalibarisminorBalibaris offered Les Réparables repair services to its customers and introduced a lifetime-guaranteed collection.
- Uniqlo FrancecoreUniqlo listed on Les Réparables brand partners page.
- IntersportminorLes Réparables ran a two-day pop-up repair event at Intersport for customer engagement.
- Responsible.usminorLes Réparables repairs clothing and accessories for Responsible.us.
- Mise au GreenminorLes Réparables participated in the inauguration of Mise au Green boutique in Lyon.
- BonnegueleminorListed as brand partner on Les Réparables collaborations page.
- CLARA AutomobilesminorCLARA Automobiles sends damaged vehicle seat covers to Les Réparables for repair before resale, providing a quality-assurance service for used car sales.
- Ethi'KdominorLes Réparables is listed on the Ethi'Kdo cooperative gift card platform, a SCIC (cooperative) of responsible consumption actors. Gift card holders can convert their Ethi'Kdo cards into Les Réparables codes.
- WEtrameminorWEtrame operates as a study bureau and idea lab for sustainable textile projects, referenced as a complementary service for brand clients of Les Réparables. Offers eco-design and reparability consulting, defect valorization, and re-use/repair project development.
- ADERLY (Lyon Region Economic Development Agency)minorADERLY contacted Les Réparables to facilitate the establishment of their second workshop in Lyon. The agency supported the regional expansion of the business.
- Mondial RelaycoreMondial Relay is the primary parcel delivery partner for customer shipments to and from Les Réparables workshops. Standard shipping option with tracking.
- Colissimo (La Poste)coreColissimo is used for parcel delivery to and from Les Réparables. Standard shipping with tracking and insurance options.
- StripecoreStripe is the payment processing provider for Les Réparables' online transactions. Stripe may transfer personal data outside the EU, notably to the United States.
- RefashioncoreRefashion is the French eco-organism (approved under AGEC law) that administers the Bonus Réparation fund. Les Réparables, as a Refashion-labeled repairer, applies the government repair subsidy at checkout and receives reimbursement from Refashion.
- Cabinet Vertuel (RSE Consultancy)minorRSE consulting firm that accompanies Les Réparables in implementing its CSR governance framework, setting environmental performance criteria, and preparing annual RSE reports (2020–2021, 2022, 2023, 2024).
- 1% for the PlanetminorGlobal environmental philanthropy organization. Les Réparables donates 1% of annual revenue to the organization, which redistributes funds to vetted environmental associations in France (over 400 partner associations).
- ADEMEcoreFrench Environment and Energy Management Agency. ADEME established the Fonds Réparation (Repair Fund) under the AGEC law, administered by Refashion, which provides subsidies for textile repairs. Les Réparables benefits from this scheme.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
Les Réparables competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Les Réparables social profiles
Digital presenceLes Réparables compliance and trust
Trust signalCompliance4 records
Les Réparables financial estimates
Financial estimateRevenue estimate
Valuation estimate
Les Réparables leadership team
Management profileNumber of profiles
Profiles9 records
Les Réparables funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Les Réparables M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Les Réparables
What does Les Réparables do?
Les Réparables operates a digital mail-in clothing repair service that combines an online instant-pricing calculator with two in-house sewing workshops in France (Essarts-en-Bocage, Vendée and Lyon). Customers select garment type and repair type, receive transparent pricing, and ship items to the workshop via Colissimo or Mondial Relay. Repairs include zipper replacement, seam repair, patching, lining replacement, Point Invisible stitching, Empiècement (fabric patch replacement), cloison replacement for down garments, and automotive seat refurbishment. The Refashion government subsidy (Bonus Réparation) is automatically applied at checkout.
Is Les Réparables a public or private company?
Les Réparables is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Les Réparables founded?
Les Réparables was founded in 2020. It employs 1 to 10 people.
Where is Les Réparables based?
Les Réparables is headquartered in Les Essarts, France, in the Europe region.
How does Les Réparables make money?
Three revenue lines are on record. Clothing and Textile Repair Services are the primary driver. The others are B2B Brand Partnership Services and gift Cards.
Does Les Réparables have an API?
No public API is recorded for Les Réparables.
What industry is Les Réparables in?
Les Réparables's product category is Textile Repair Services. Its primary akta.pro industry code is CRAAAAAO, Apparel Alterations, Repair & Circular Manufacturing (Remake/Upcycle), with a secondary code of HSAJAFAG, Seam, Tear & Rip Repair / Reinforcement. Its NAICS code is 811490 and its SIC code is 7600.