www.addme.com
AddMe Reviews is an Australian SaaS review management platform, owned by Trillion Ltd, that aggregates customer reviews across Google, Facebook, Trustpilot, TripAdvisor and other channels for SMBs and multi-location businesses on a $99/month subscription.
- Company typePrivate
- Founded1996
- HeadquartersBeaumaris, Australia
- Headcount—
- GTM typeB2B
- OfferingSoftware
What www.addme.com does
AddMe Reviews is a SaaS review management platform headquartered in Beaumaris, Victoria, Australia, operating as a wholly-owned subsidiary of Trillion Ltd. Founded in 1996 and acquired by Trillion in 2007, the company was rebranded to AddMe Reviews in 2021 to consolidate its identity around review aggregation and reputation management for small and mid-sized businesses. The platform integrates with Google Business Profile, Facebook, True Local, Yellow Pages, Product Review, TripAdvisor, and Trustpilot to centralize review collection, monitoring, and response workflows for SMBs operating across retail, automotive, healthcare, home services, real estate, and multi-location categories.
The product surface includes automated review request campaigns, NPS surveys, multi-location management, QR code generation for offline-to-online review capture, embeddable review streams, response management tooling, campaign reporting, and white-label dashboards for agencies, with native iOS and Android applications. The business model is a subscription priced at $99 per month per location following a $1 fourteen-day trial; additional seats and locations are billed pro-rata, and the white-label dashboard carries a one-time non-refundable setup fee. Distribution is primarily product-led growth via self-serve sign-up, supplemented by sales-led onboarding for larger multi-location accounts. Named customers include Dental Care Group, LiveWell Family Chiropractic, Robert Nelson Funerals, multiple First National real estate offices (Cairns Central, Ulladulla), Chisholm & Gamon, STL Electrical, The Finn Group, and Complete Hospitality Training.
Operationally, AddMe Reviews employs approximately 35-40 team members and is privately held under Trillion Ltd, with no external funding rounds disclosed. In 2024 the company hired Marc Mojica as VP of AI, signaling intent to layer machine learning capabilities onto the existing aggregation layer, though no AI-native product features have been publicly disclosed. The company also signed a footer-level partnership with Help.com in 2024, indicating modest ecosystem buildout.
www.addme.com firmographics
Firmographics- Name
- www.addme.com
- Legal name
- Trillion Ltd
- Website
- https://addme.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Short description
- AddMe Reviews is an Australian SaaS review management platform, owned by Trillion Ltd, that aggregates customer reviews across Google, Facebook, Trustpilot, TripAdvisor and other channels for SMBs and multi-location businesses on a $99/month subscription.
- Ownership category
- akta.pro rank
www.addme.com industry classification
Industry- Product category
- Online Reputation Management Software
- NAICS
- Advertising Agencies (541810), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Advertising Agencies (7311)
- akta.pro primary industry
- Recommendation & Discovery Engines (content/product) (BPAMAAAG)
- akta.pro secondary industry
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where www.addme.com is headquartered
LocationHeadquarters
- HQ city
- Beaumaris
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
www.addme.com business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Revenue: Monthly subscription service providing ongoing access to review management platform features. Monthly subscriptions billed on first calendar day. Yearly subscriptions billed on anniversary date.
- Trial Conversion: $1 trial for 14 days converts to $99/month subscription. Additional seats and add-ons charged pro-rata.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard subscription with full feature access |
| Subscription | One time/ perpetual license | White-label dashboard option |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
www.addme.com product offering
Product offeringCore offering
AddMe Reviews provides a cloud-based SaaS platform that helps businesses collect, monitor, manage, and respond to customer reviews from multiple third-party sites (e.g., Google, Facebook, Yelp) within a single unified dashboard. The platform additionally offers business listing management, in-location review generation (via QR codes and surveys), multi-location aggregation, and white-label reporting, sold primarily to small and mid-sized businesses across verticals such as automotive, healthcare, home services, real estate, and retail.
Product overview
AddMe Reviews is a unified online reputation management platform consisting of the core AddMe Reviews Platform and AddMe Reviews Mobile App. The platform integrates with major review sites (Google, Facebook, True Local, Yellow Pages, Product Review, TripAdvisor, Trustpilot) to centralize review collection and management. Additional offerings include SEO Services (via BeOnTop partnership) and Domain Registration Services (via Above.com). Key platform modules include Net Promoter Score surveys, Review Request Campaigns, Campaign Reporting, Flexible Customer Messaging, Review Sharing/Streams, Customer Engagement tools, and Review Site Integration. The platform operates on a subscription service model with pricing starting at $99 USD monthly after a 14-day trial.
Differentiator
Problem solved
Functional benefit
Products and services
- AddMe Reviews Platform Cloud-based SaaS platform that enables businesses to collect, monitor, manage, and respond to customer reviews from multiple third-party sites (Google, Facebook, Yelp, etc.) through a single unified dashboard. Includes business listing management, in-location review capture via QR codes and surveys, multi-location aggregation, sentiment analysis, and white-label reporting for multi-site operators, agencies, and resellers.
- AddMe Reviews Mobile App Native mobile applications for iOS and Android that let business owners and location managers monitor incoming reviews, receive alerts, and respond to customer feedback directly from a smartphone, complementing the web-based AddMe Reviews dashboard.
Quantifiable outcome
- 78% of customers trust online reviews before contacting a business
- +9 more outcomes
Companies that use www.addme.com
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles3 records
www.addme.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature8 records
www.addme.com partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- TrillioncoreTrillion acquired AddMe.com in 2007. Trillion has operated since 1997 creating industry-changing solutions including SubmitWolf/SEO Toolkit/PrioritySubmit, KeywordDiscovery.com (keyword research tool), and Above.com (domain portfolio monetization managing 1M+ domains). AddMe Reviews is part of the Trillion Direct Search Network.
- BeOnTopminorSEO services partner providing search engine optimization, local SEO, content writing, and keyword research services complementary to AddMe Reviews platform.
- Google Business ProfilecoreCore platform integration with Google Business Profile (formerly Google My Business) for collecting and managing Google reviews. Supports Sign in with Google and manual manager account linking.
- FacebookcoreCore platform integration with Facebook business pages for collecting and managing Facebook reviews. Supports page linking and review monitoring.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
www.addme.com competitors and assessment
Company assessmentDirect peers
- ReviewTrackers: ReviewTrackers (a InMoment company) is a review management software platform focused on multi-location and enterprise brands. It offers review monitoring, response workflows, and analytics comparable to AddMe's core proposition.
- BrightLocal: BrightLocal provides local SEO and reputation management tools for agencies and SMBs, including review monitoring, reporting, and Google Business Profile management. It is highly comparable to AddMe across the local SEO and review management workflow.
- Podium: Podium is a customer interaction platform that combines review management with two-way messaging, webchat, and payments. It targets the same multi-location verticals (automotive, home services, healthcare) with a heavier focus on messaging-led workflows but overlapping review solicitation and response capabilities.
- Grade.us: Grade.us is a white-label review management and marketing platform primarily sold to marketing agencies. Its agency/reseller positioning and review campaign product are nearly identical to AddMe's white-label dashboard offering.
- Reputation.com: Reputation.com is a dedicated reputation management platform serving enterprise and multi-location businesses across healthcare, automotive, retail, and financial services. It is a direct competitor in the review aggregation and response category with deeper enterprise analytics.
- Birdeye: Birdeye is a leading customer experience and review management platform for multi-location businesses. It directly competes with AddMe Reviews across the same SMB and enterprise segments, offering review aggregation, messaging, and listings management with similar integration breadth.
Broad incumbents
- Vendasta: Vendasta is a broader end-to-end platform for agencies and SMBs that bundles reputation management, CRM, marketing, and billing tools. Its reputation module competes directly with AddMe, and its white-label channel model parallels AddMe's reseller strategy.
- Trustpilot: Trustpilot is one of the world's largest consumer review platforms with a public B2B SaaS offering for businesses to collect and manage reviews. It is both an integration partner for AddMe and a broader incumbent competing for the same review management wallet.
Emerging players
- Yotpo: Yotpo is a user-generated content platform with e-commerce origins, now expanding into reviews, SMS marketing, and loyalty. It overlaps with AddMe in the review aggregation and SMS-driven review solicitation space, especially for retail and DTC brands.
- NiceJob: NiceJob is an emerging reputation marketing platform that automates review requests, displays reviews on websites, and provides referral tools. It serves the same SMB customer base with overlapping review automation and embed features.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
www.addme.com social profiles
Digital presencewww.addme.com compliance and trust
Trust signalCompliance1 record
www.addme.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
www.addme.com leadership team
Management profileNumber of profiles
Profiles13 records
www.addme.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
www.addme.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about www.addme.com
What does www.addme.com do?
AddMe Reviews provides a cloud-based SaaS platform that helps businesses collect, monitor, manage, and respond to customer reviews from multiple third-party sites (e.g., Google, Facebook, Yelp) within a single unified dashboard. The platform additionally offers business listing management, in-location review generation (via QR codes and surveys), multi-location aggregation, and white-label reporting, sold primarily to small and mid-sized businesses across verticals such as automotive, healthcare, home services, real estate, and retail.
Is www.addme.com a public or private company?
www.addme.com is a private company. It is classified as corporate owned and is currently operating.
When was www.addme.com founded?
www.addme.com was founded in 1996.
Where is www.addme.com based?
www.addme.com is headquartered in Beaumaris, Australia, in the Oceania region.
How does www.addme.com make money?
Two revenue lines are on record. Subscription Revenue is the primary driver. The others are trial Conversion.
Who are www.addme.com's main competitors?
Direct peers on record are ReviewTrackers, BrightLocal, Podium, Grade.us, Reputation.com and Birdeye. Broad incumbents are Vendasta and Trustpilot. Emerging players are Yotpo and NiceJob.
Does www.addme.com have an API?
No public API is recorded for www.addme.com.
What industry is www.addme.com in?
www.addme.com's product category is Online Reputation Management Software. Its primary akta.pro industry code is BPAMAAAG, Recommendation & Discovery Engines (content/product), with a secondary code of CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer). Its NAICS code is 541810 and its SIC code is 7372.