packagehub
PackageHub Business Centers is a US franchise network of 1000+ independently owned retail centers offering packing, multi-carrier shipping, printing, mailbox rental, and business support services to consumers and small businesses across all 50 states.
- Company typePrivate
- Founded2020
- HeadquartersRichardson, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What packagehub does
PackageHub Business Centers (operated by PBC, LLC) is a US franchise network of independently owned and operated retail shipping and business service centers founded in March 2020 and headquartered in Richardson, Texas. The company has scaled from a single franchisee at launch to over 1000 locations across all 50 US states and Washington D.C. within five years, making it one of the fastest-scaling franchise networks in the retail shipping category. The network functions as a distributed retail service platform with no disclosed proprietary technology stack; service delivery is conducted in physical retail locations by independent franchisees.
The company's service portfolio is organized around four core product lines — Pack IT (professional packing with the Pack-It Promise guarantee), Ship IT (multi-carrier shipping through FedEx, UPS, USPS, DHL, and regional carriers), Print IT (document and graphic printing), and Get IT (mailbox rental, digital/virtual mailbox, package receiving) — supplemented by identity services (notary, fingerprinting, passport photos), home and office services (fax, shredding, computer access), direct mail marketing, eBay authorized seller services, and small business fulfillment. Revenue is generated transactionally across these services with recurring mailbox subscription components. Authorized partnerships with FedEx, UPS, USPS, and DHL constitute core channel relationships that enable the multi-carrier value proposition, and a strategic partnership with eBay extends the network into e-commerce resale enablement.
PackageHub serves two primary customer segments: individual consumers needing shipping, packing, printing, mailbox, and identity services, and small businesses/e-commerce sellers requiring fulfillment, business mailbox, and commercial shipping solutions. The franchise model drives capital-efficient growth and community-focused service delivery, with local franchisees handling customer acquisition within their geographies while the corporate entity (PBC, LLC) manages brand standards, carrier relationships, and the franchise system. Marketing is conducted through the national website with store locator, official social media channels (Facebook, Twitter, Instagram, LinkedIn), and localized community engagement by individual franchisees. Pricing varies by location and is not publicly disclosed.
packagehub firmographics
Firmographics- Name
- packagehub
- Legal name
- PBC, LLC
- Website
- https://packagehub.net
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Short description
- PackageHub Business Centers is a US franchise network of 1000+ independently owned retail centers offering packing, multi-carrier shipping, printing, mailbox rental, and business support services to consumers and small businesses across all 50 states.
- Ownership category
- akta.pro rank
packagehub industry classification
Industry- Product category
- Retail Shipping and Business Services
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (492210)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- SMB/Commercial B2C Standard Parcel Delivery (TLAAACAB)
- akta.pro secondary industries
- Mailroom & Package/Parcel Management Services (BPABAEAB), Self-Storage Ancillary Services (Locks, Boxes, Truck Rental, Mailbox/Package Acceptance) (HSAKAGAH), Seller-Fulfilled Prime / Same-Day & Rapid Delivery Fulfillment Centers (TLALADAE)
Keywords
Where packagehub is headquartered
LocationHeadquarters
- HQ city
- Richardson
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
packagehub business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure
Revenue model
- Shipping Services: PackageHub locations act as authorized shipping centers for multiple carriers (FedEx, UPS, USPS, DHL, and regional carriers). Revenue is generated through shipping fees, likely including markups on carrier rates and drop-off fees.
- Professional Packing Services: Professional packing services for items including antiques, artwork, furniture, sports gear, and specialty items. The 'Pack-It Promise' guarantee backs these services.
- Printing Services: Document printing, copying, banners, posters, business cards, flyers, brochures, and specialty printing services.
- Mailbox Rentals: Personal and business mailbox rental services, including virtual/digital mailbox options. Likely generates recurring monthly revenue.
- Fulfillment Services: Turnkey fulfillment partner services including inventory management, warehousing, packing, and shipping for small businesses and e-commerce sellers.
- Additional Services: Identity services (notary, fingerprinting, passport photos), home/office services (document shredding, fax, key duplication, computer access), and gifts.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
packagehub product offering
Product offeringCore offering
PackageHub operates a franchise network of retail business centers that provide professional packing, multi-carrier shipping (FedEx, UPS, USPS, DHL), document and graphic printing, and personal/business mailbox rental and package receiving services. Each location is independently owned and offers additional services such as notary, fingerprinting, passport photos, fulfillment, and eBay seller assistance. The company serves both individual consumers and small businesses across more than 1,000 US locations.
Product overview
PackageHub Business Centers is a franchise network of independently owned and operated retail shipping and business service centers offering a comprehensive suite of services organized under four core product lines: Pack IT (professional packing services), Ship IT (multi-carrier shipping), Print IT (document and graphic printing), and Get IT (mailbox and package receiving). These core services are supplemented by additional offerings including home/office services (notary, fax, computer access, fulfillment, eBay services), identity services (fingerprinting, passport photos), and gifts. The company serves as an authorized shipping center for major carriers including FedEx, UPS, USPS, and DHL, providing both consumer and business customers with packing, shipping, printing, and mail receiving solutions across over 1000 locations in the United States.
Differentiator
Problem solved
Functional benefit
Products and services
- Pack IT - Professional Packing Services Professional packing services offering specialized handling for antiques, artwork, furniture, estate items, and sports gear, along with custom box making, crate building, and packing supplies. Backed by the Pack-It Promise guarantee that items packed by PackageHub will arrive safely.
- Ship IT - Multi-Carrier Shipping Services Multi-carrier shipping services providing domestic, international, and freight shipping options through FedEx, UPS, USPS, DHL, and regional carriers (LSO, OnTrac, Speedee, Estafeta), including package drop-offs and specialized shipping for electronics, artwork, furniture, and auction items.
- Print IT - Document and Graphic Printing Services Full-service printing and copying capabilities including document printing, banners, posters, business cards, flyers, brochures, blueprints, forms, letterhead, invitations, photos, postcards, presentations, sign printing, document finishing, and graphic design services.
- Get IT - Mailbox and Package Receiving Services Package receiving and mailbox services including personal and business mailbox rentals, digital and virtual mailbox options, Amazon package receiving, mail forwarding, and secure package holding.
- Fulfillment Services Turnkey fulfillment services including inventory management, warehousing, material preparation, packing, and shipping for small businesses and e-commerce sellers.
- eBay Services Authorized eBay seller services helping customers evaluate, photograph, list, sell, pack, and ship items on the eBay platform, with staff authorized to handle the full eBay selling process including payments, buyer questions, and proof of delivery.
- Identity Services Identity-related services including fingerprinting, ID photos, passport photos, passport expediting, notary services, and document shredding.
- Home & Office Services Additional business services including document shredding, fax services, notary services, key duplication, computer access, office supplies, moving boxes, direct mail services, and fulfillment services.
- Gifts & More Gift shop items including candles, gift wrapping, greeting cards, personalized gifts, pre-paid/gift cards, and unique gifts.
- Direct Mail Services Direct mail and Every Door Direct Mail (EDDM) marketing services including mail piece design, printing, mailing lists, postage, and turn-key direct mail campaigns.
Companies that use packagehub
Customer profileSegments2 records
Ideal customer profiles3 records
packagehub technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
packagehub partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- FedExcoreFedEx Authorized ShipCenter - PackageHub locations serve as authorized FedEx shipping centers where customers can drop off packages and access FedEx shipping services.
- UPScoreUPS Authorized Shipping Outlet - PackageHub locations serve as authorized UPS shipping outlets offering domestic and international shipping options.
- USPScorePackageHub locations offer USPS shipping services, providing customers access to postal services at local franchise locations.
- DHLcoreDHL Authorized Shipping Center - PackageHub locations serve as authorized DHL shipping centers for international shipping needs.
- LSO (Lone Star Overnight)minorRegional carrier partnership providing regional shipping services at select PackageHub locations.
- OnTracminorRegional parcel delivery carrier partnership available at select PackageHub locations.
- SpeedeeminorRegional shipping carrier available at certain PackageHub locations.
- EstafetaminorInternational shipping carrier (Mexico-focused) available at select PackageHub locations.
- eBaycoreAuthorized eBay seller partnership - PackageHub locations can help customers evaluate, photograph, list, sell, pack, and ship items on eBay. Staff are authorized to handle the full eBay selling process including payments, buyer questions, and proof of delivery.
Scale indicators4 records
Recent moves10 records
Expansion highlights6 records
packagehub competitors and assessment
Company assessmentDirect peers
- The UPS Store: The UPS Store is the largest US franchise network of retail shipping, mailbox, packing, and printing centers — directly comparable to PackageHub's franchise model, multi-carrier shipping focus, and product mix (with UPS as the lead carrier).
- Annex Brands (PostalAnnex+): Annex Brands operates the PostalAnnex+ franchise network of packing, shipping, and mailbox centers across the US, competing head-to-head with PackageHub for both franchisee recruitment and end-customer service delivery.
- Pak Mail: Pak Mail is a US franchise network of custom packing and shipping centers with a comparable service menu (packing, shipping, mailbox, freight) and franchise growth model.
- Goin' Postal: Goin' Postal is a US franchise network of independently owned shipping, mailbox, and business service centers with a very similar service offering and franchise positioning to PackageHub.
- Postal Connections: Postal Connections operates franchised shipping, mailbox, packing, and printing centers across the US, directly competing in the same retail shipping-center category as PackageHub.
Broad incumbents
- FedEx Office: FedEx Office (formerly Kinko's) is the corporate-owned broad incumbent in retail shipping, packing, and printing with national footprint and integrated FedEx carrier economics — overlapping significantly with PackageHub's Ship IT and Print IT services.
Emerging players
- Navis Pack & Ship: Navis Pack & Ship specializes in custom packing and shipping of fragile, high-value, and oversized items — a direct niche competitor to PackageHub's specialty packing services for antiques, artwork, and furniture.
- iPostal1: iPostal1 is a digital mailbox and virtual address platform that competes with PackageHub's Get IT mailbox rental and digital mailbox services — particularly for SMB customers who want a virtual address without a physical store visit.
Regional players
- Shippers Express: Shippers Express is a franchise network of shipping centers primarily concentrated in the southeastern US, with a similar service mix (packing, shipping, mailbox) to PackageHub but a more limited geographic footprint.
Others
- ShipBob: ShipBob is a tech-enabled 3PL fulfillment provider for SMB and mid-market e-commerce brands — competing with PackageHub's Fulfillment Services offering for the same SMB e-commerce fulfillment customer segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
packagehub social profiles
Digital presencepackagehub financial estimates
Financial estimateRevenue estimate
Valuation estimate
packagehub leadership team
Management profileNumber of profiles
packagehub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
packagehub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about packagehub
What does packagehub do?
PackageHub operates a franchise network of retail business centers that provide professional packing, multi-carrier shipping (FedEx, UPS, USPS, DHL), document and graphic printing, and personal/business mailbox rental and package receiving services. Each location is independently owned and offers additional services such as notary, fingerprinting, passport photos, fulfillment, and eBay seller assistance. The company serves both individual consumers and small businesses across more than 1,000 US locations.
Is packagehub a public or private company?
packagehub is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was packagehub founded?
packagehub was founded in 2020.
Where is packagehub based?
packagehub is headquartered in Richardson, United States, in the North America region.
How does packagehub make money?
Six revenue lines are on record. Shipping Services are the primary driver. The others are professional Packing Services, printing Services, mailbox Rentals, fulfillment Services and additional Services.
Who are packagehub's main competitors?
Direct peers on record are The UPS Store, Annex Brands (PostalAnnex+), Pak Mail, Goin' Postal and Postal Connections. FedEx Office is listed as a broad incumbent. Emerging players are Navis Pack & Ship and iPostal1. Shippers Express is listed as a regional player. ShipBob is listed as an others.
Does packagehub have an API?
No public API is recorded for packagehub.
What industry is packagehub in?
packagehub's product category is Retail Shipping and Business Services. Its primary akta.pro industry code is TLAAACAB, SMB/Commercial B2C Standard Parcel Delivery, with a secondary code of BPABAEAB, Mailroom & Package/Parcel Management Services. Its NAICS code is 4921 and its SIC code is 4210.