Shipfusion
Shipfusion is a Chicago-headquartered 3PL founded in 2014 that provides ecommerce fulfillment, inventory management, B2B/wholesale, and freight services to direct-to-consumer brands across North America, using four owned warehouses, a proprietary WMS, and the Shipfusion 360 client portal.
- Company typePrivate
- Founded2014
- HeadquartersChicago, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Shipfusion does
Shipfusion is a US-headquartered third-party logistics (3PL) provider founded in 2014 and based in Carol Stream, Illinois, specializing in ecommerce fulfillment for direct-to-consumer (DTC) brands. The company originated from an ecommerce textbook rental business that built its own fulfillment solution after experiencing poor service from incumbents, and it now operates four fully owned warehouses across North America (Chicago area, North Las Vegas, York PA, and Mississauga/Toronto) totaling over 1 million square feet, with a Dallas facility planned. Shipfusion employs 501-1000 people and reports 20M+ lifetime packages shipped, 100,000+ monthly orders, 99.9% on-time delivery, 99.96% order accuracy, and 99% customer retention.
The company's core technology is a custom-built warehouse management system paired with the proprietary Shipfusion 360 client portal, which provides real-time visibility into inventory, orders, shipments, and per-package cost. The platform supports native integrations with Shopify, Amazon, Walmart, BigCommerce, Magento, WooCommerce, and TikTok Shop, plus carrier rate shopping across DHL, FedEx, USPS, and EasyPost, EDI for B2B/wholesale, lot tracking, FIFO/FEFO inventory rules, returns management via Loop, and a public developer API. Shipfusion extends this platform into vertical-specific solutions covering supplements, cosmetics, health and wellness, pet care, subscription boxes, toys, sporting goods, books, food and beverages, and religious products.
Shipfusion monetizes through transaction-based pricing (per-pick and per-order fees) plus managed services for returns, freight forwarding, and warehouse kitting/projects, with all clients receiving custom quotes and dedicated on-site Account Managers. Go-to-market is sales-led with white-glove onboarding, complemented by content marketing, growth-story case studies, and industry events. Customer concentration is distributed across verticals rather than anchored to a few logos. The company raised $40M in growth equity from Kayne Anderson Capital Advisors in April 2022 and completed its first strategic acquisition, Boxtrot LLC, in February 2026.
Shipfusion firmographics
Firmographics- Name
- Shipfusion
- Legal name
- Shipfusion Inc.
- Website
- https://shipfusion.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Shipfusion is a Chicago-headquartered 3PL founded in 2014 that provides ecommerce fulfillment, inventory management, B2B/wholesale, and freight services to direct-to-consumer brands across North America, using four owned warehouses, a proprietary WMS, and the Shipfusion 360 client portal.
- Ownership category
- akta.pro rank
Shipfusion industry classification
Industry- Product category
- Ecommerce Third-Party Logistics (3PL) Fulfillment Services
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Warehousing Operations & Contract Storage (Dedicated/Shared) (TLAIAAAC)
- akta.pro secondary industries
- Transportation Management & Managed Freight (Dedicated Transport, Brokerage-Managed) (TLAIAAAE), Freight Brokerage (Truckload/LTL/Intermodal) (TLAIAEAC)
Keywords
Where Shipfusion is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Shipfusion business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- 3PL Fulfillment Services: Core revenue stream from providing ecommerce fulfillment services including order processing, inventory management, picking, packing, and shipping. Services are priced per pick/transaction with rates negotiated through custom quotes. Includes per-pick pricing structure and automatic carrier rate shopping.
- B2B/Wholesale Fulfillment: Specialized fulfillment services for retail and wholesale operations, including EDI integration, retailer routing guide compliance, and freight management. Revenue generated through per-order and per-pick fees.
- Freight Forwarding Services: Integrated freight booking and management through Shipfusion's global network. Clients can book, track, and manage freight through the client portal with access to competitive rates from logistics partners.
- Returns Management: Fully managed processing of returns including customized returns programs tailored to client brand requirements.
- Warehouse Projects/Kitting: Custom projects and packing procedures including kitting, product bundling, barcode tagging, subscription boxes, and marketing inserts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Custom Enterprise Quote |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Shipfusion product offering
Product offeringCore offering
Shipfusion is a third-party logistics (3PL) provider that operates four fully owned North American warehouses to handle ecommerce fulfillment for online retailers. Core services include order processing, picking, packing, shipping, inventory management, returns management, B2B/wholesale fulfillment with EDI, and freight forwarding, all coordinated through the proprietary Shipfusion 360 portal and a custom-built warehouse management system.
Product overview
Shipfusion is a 3PL (Third-Party Logistics) fulfillment company offering a unified platform-plus-modules architecture for ecommerce brands. The core offering consists of Ecommerce Fulfillment Services, Inventory Management, B2B/Wholesale Fulfillment, and Freight Forwarding Services, supported by the proprietary Shipfusion 360 customer portal. Additional capabilities include Returns Management, Lot Tracking, Account Managers, Warehouse Projects (kitting/bundling), Reporting Tools, Rate Shop, and Temperature Control. The company provides industry-specific solutions across Supplements, Cosmetics, Health and Wellness, Pet Care, Subscription Boxes, Toys, Consumer Packaged Goods, Sporting Goods, Books, Food and Beverages, and Religious Products. All services are delivered through Shipfusion's fully owned and operated warehouse network across North America.
Differentiator
Problem solved
Functional benefit
Products and services
- Ecommerce Fulfillment Services Core D2C (Direct-to-Consumer) order fulfillment service that processes orders automatically through native storefront integrations, handling picking, packing, and shipping for ecommerce brands.
- Inventory Management Real-time inventory management and visibility software that syncs inventory across multiple sales channels automatically, enabling clients to track stock across warehouses and storefronts.
- Returns Management Fully managed processing of returns with customized returns programs tailored to each brand's specific needs.
- Freight Forwarding Services Freight booking, tracking, and management through the Shipfusion client portal with access to global freight affiliates covering 98% of the globe.
- Warehouse Projects (Kitting and Bundling) Custom projects and packing procedures including kitting, product bundling, barcode tagging, subscription boxes, and marketing inserts.
- B2B and Wholesale Fulfillment Industry's most advanced fulfillment solution for retail, B2B, and wholesale operations with EDI connectivity for major North American retailers.
- Ecommerce Reporting Tools Real-time ecommerce fulfillment platform providing visibility into every stage of fulfillment with custom report generation and data analytics.
- Shipfusion 360 Customer Portal Proprietary customer portal providing full visibility into inventory, orders, shipments, and real-time data on every package's status and cost.
- Supplements 3PL Specialized fulfillment services for supplement brands with temperature-controlled warehousing and compliance support.
- Cosmetics 3PL Specialized fulfillment for cosmetics and beauty products with proper packaging and handling procedures.
- Health and Wellness 3PL Fulfillment services for health and wellness brands including medical devices with regulatory compliance support.
- Subscription Box Fulfillment Curated subscription box fulfillment with customized kitting solutions, quality assurance, and precise packaging.
- Book Fulfillment Services Cost-effective book fulfillment with exclusive carrier rates including USPS Media Mail and Bound Printed Matter options.
- Religious Product Fulfillment Specialized fulfillment for faith-based products including Bibles, devotionals, and prayer journals with book-specific shipping rates.
Quantifiable outcome
- Ships a package every 1.23 seconds
- +5 more outcomes
Companies that use Shipfusion
Customer profileNamed customers18 records
Segments5 records
Ideal customer profiles3 records
Shipfusion technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration39 records
Feature6 records
Shipfusion partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core, supporting and major.
- ShopifycoreNative integration with Shopify platform for seamless order synchronization and fulfillment automation.
- AmazoncoreAmazon fulfillment services integration enabling multi-channel order management.
- WooCommercecoreNative integration with WooCommerce for order fulfillment and inventory sync.
- WalmartcoreWalmart fulfillment 3PL integration for marketplace sellers.
- BigCommercecoreBigCommerce 3PL integration for direct fulfillment services.
- MagentocoreMagento fulfillment services integration for enterprise ecommerce.
- TikTok Shopcore3PL warehouse integration for TikTok Shop sellers with specialized support for TikTok's 2-day SLA requirements.
- DHLsupportingPreferred shipping carrier partnership for international and domestic shipments.
- DHL ExpresssupportingExpress shipping carrier partnership for time-sensitive shipments.
- FedExsupportingPreferred shipping carrier partnership offering competitive rates and service options.
- USPSsupportingUSPS shipping partnership including Media Mail for books and religious literature with discounted rates.
- StripesupportingPayment processing integration for client transactions.
- SalesforcesupportingTechnology partner for CRM and customer service integration.
- SkubanasupportingInventory and order management technology integration.
- EasyPostsupportingShipping API and rate comparison technology partner.
- LoopsupportingReturns management technology integration.
- SPS CommercesupportingEDI and supply chain management technology partner.
- BraintreesupportingPayment processing integration via Braintree Payments.
- Boxtrot LLCmajorAcquired Chicago-area fulfillment company Boxtrot LLC as Shipfusion's first strategic acquisition. Integration completed successfully with Boxtrot merchants now operating within Shipfusion's national warehouse network.
Scale indicators13 records
Recent moves8 records
Expansion highlights7 records
Shipfusion competitors and assessment
Company assessmentDirect peers
- Red Stag Fulfillment: Red Stag is a US-based ecommerce 3PL specializing in heavy, bulky, and high-value DTC products. It operates owned warehouses (similar to Shipfusion's asset model) and competes for the same supplement, CPG, and specialty ecommerce brands with comparable technology and SLA guarantees.
- Rakuten Super Logistics: Rakuten Super Logistics (formerly Webgistix) is a US ecommerce 3PL with national fulfillment centers and proprietary technology. It targets the same mid-market and enterprise DTC brands Shipfusion serves, with comparable EDI, B2B, and multi-channel integration capabilities.
- ShipMonk: ShipMonk is a multi-channel ecommerce 3PL with fulfillment centers across the US and international expansion. It offers proprietary OMS/WMS technology, EDI for B2B, and serves a similar DTC client base, making it one of the closest direct comparables to Shipfusion in scope and customer profile.
- ShipBob: ShipBob is a leading ecommerce 3PL with a large US fulfillment network and proprietary WMS. It serves the same mid-market and enterprise DTC customer base as Shipfusion, with comparable per-order pricing, native Shopify/Amazon/TikTok Shop integrations, and overlapping verticals (apparel, beauty, supplements).
Broad incumbents
- FedEx Fulfillment: FedEx Fulfillment (formerly ShopRunner) is FedEx's ecommerce fulfillment service leveraging FedEx's logistics network. As a broad incumbent, it offers comparable warehousing and shipping services but as part of FedEx's portfolio rather than a specialized DTC offering.
- DHL eCommerce / DHL Supply Chain: DHL operates ecommerce fulfillment and contract logistics services globally with massive scale. DHL is already a Shipfusion shipping partner; as a 3PL competitor it offers international reach that Shipfusion lacks, making it relevant for brands considering cross-border expansion.
- Saddle Creek Logistics Services: Saddle Creek is a US-based 3PL offering ecommerce fulfillment, warehousing, and transportation across owned facilities. It serves mid-market and enterprise brands with similar vertical breadth (CPG, health, beauty) and competes on national footprint and B2B capabilities.
- Amazon FBA (Fulfillment by Amazon): Amazon FBA is the dominant ecommerce fulfillment service globally, used by many of the same DTC brands that consider Shipfusion. While not a traditional 3PL, it competes for fulfillment volume on Amazon orders and increasingly influences brand decisions about omnichannel 3PL partnerships.
Emerging players
- Deliverr: Deliverr was an ecommerce fulfillment 3PL focused on fast delivery for marketplace sellers, acquired by Flexport in 2022. It pioneered the fast-fulfillment model for DTC brands on Shopify/Walmart and overlaps with Shipfusion's customer base in the SMB-to-mid-market segment.
- Flexport: Flexport is a global logistics platform that expanded into ecommerce fulfillment via the Deliverr acquisition. It overlaps with Shipfusion's freight forwarding business and represents a potential competitor for brands seeking combined fulfillment plus international freight services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Shipfusion social profiles
Digital presenceShipfusion financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shipfusion leadership team
Management profileNumber of profiles
Profiles4 records
Shipfusion subsidiaries and ownership
Company hierarchySubsidiaries1 record
Shipfusion funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shipfusion M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shipfusion
What does Shipfusion do?
Shipfusion is a third-party logistics (3PL) provider that operates four fully owned North American warehouses to handle ecommerce fulfillment for online retailers. Core services include order processing, picking, packing, shipping, inventory management, returns management, B2B/wholesale fulfillment with EDI, and freight forwarding, all coordinated through the proprietary Shipfusion 360 portal and a custom-built warehouse management system.
Is Shipfusion a public or private company?
Shipfusion is a private company. It is classified as venture growth investor backed and is currently operating.
When was Shipfusion founded?
Shipfusion was founded in 2014. It employs 501 to 1,000 people.
Where is Shipfusion based?
Shipfusion is headquartered in Chicago, United States, in the North America region.
How does Shipfusion make money?
Five revenue lines are on record. 3PL Fulfillment Services are the primary driver. The others are B2B/Wholesale Fulfillment, freight Forwarding Services, returns Management and warehouse Projects/Kitting.
Who are Shipfusion's main competitors?
Direct peers on record are Red Stag Fulfillment, Rakuten Super Logistics, ShipMonk and ShipBob. Broad incumbents are FedEx Fulfillment, DHL eCommerce / DHL Supply Chain, Saddle Creek Logistics Services and Amazon FBA (Fulfillment by Amazon). Emerging players are Deliverr and Flexport.
Does Shipfusion have an API?
Yes. Shipfusion offers a developer API for integrating with their fulfillment platform. The API allows developers to build custom integrations for order management, inventory tracking, shipment processing, and reporting. Documentation is available at shipfusion.docs.apiary.io. The platform provides real-time data on order status, inventory levels, and shipment tracking. Developer documentation is at shipfusion.docs.apiary.io.
What industry is Shipfusion in?
Shipfusion's product category is Ecommerce Third-Party Logistics (3PL) Fulfillment Services. Its primary akta.pro industry code is TLAIAAAC, Warehousing Operations & Contract Storage (Dedicated/Shared), with a secondary code of TLAIAAAE, Transportation Management & Managed Freight (Dedicated Transport, Brokerage-Managed). Its NAICS code is 488510 and its SIC code is 4731.