Textellent

What Textellent does

Textellent, Inc. is a privately-held US business texting and SMS marketing software company founded in 2013 and headquartered in Richardson, Texas. It operates a server-based platform that enables businesses to send and receive SMS and MMS from existing business numbers, manage replies in a shared team inbox, run bulk campaigns, and automate workflows triggered by CRM, scheduling, and form events. Core technology is protected by US Patent 9,756,487 and is delivered via web dashboard, iOS/Android mobile apps, and a Chrome/Edge browser extension. Differentiated modules include built-in appointment scheduling with Google/Outlook sync, a multi-location Franchisor Module with franchise-wide Do Not Text enforcement, Triggered Message Templates, smart segmentation, and an AI Rewrite & Translate feature.

The company sells primarily to SMBs, multi-location franchise brands, and mid-market/enterprise accounts across verticals such as healthcare, fitness, home services, restaurants, retail, and accounting. Pricing follows a subscription model: Essentials at $59/month (750 SMS credits), Standard at $119/month (2,000 credits), and a custom-priced Premium tier with multi-year contract options; annual billing offers a 15–17% discount, and a 14-day free trial with 25 credits and single-user access drives a product-led growth motion supplemented by inbound inside sales (phone, SMS support, demo requests via Calendly). Consumption-based SMS credit overages beyond plan allocations add a usage-based revenue layer. The platform advertises 800+ integrations across Salesforce, HubSpot, Zoho, ActiveCampaign, Zapier, Google, Jobber, Mindbody, ServiceM8, and Stripe.

Go-to-market is hybrid PLG plus inside sales, with marketing driven by an active blog, organic SEO, free-trial activation, partner listings (Capterra, GetApp, SourceForge, Slashdot, Software Advice FrontRunners), and customer case studies. Disclosed scale signals include 'thousands of businesses,' a 4.8/5 rating across review platforms, and a 99.95% uptime SLA, while the headcount is in the 11–50 range. No funding rounds, parent company, acquisitions, or management team details are disclosed in the available data.

Name

Textellent

Legal name

Textellent, Inc.

Website

https://textellent.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Textellent is a US-based business texting and SMS marketing platform serving SMBs, franchise brands, and enterprises. It offers a patented server-based platform with shared inbox, automation, scheduling, multi-location tools, and 800+ integrations on a subscription model.

Ownership category

akta.pro rank

Product category

Business SMS Messaging Software

NAICS

Computer Systems Design and Related Services (54151), Telecommunications Resellers (517121)

SIC

Telegraph & Other Message Communications (4822), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT) (MPAAAIAB)

akta.pro secondary industries

SMS/RCS Messaging Platforms (BPAMACAF), Customer Journey Orchestration & Campaign Management (BPAFAFAF), Conversational Marketing & Chat Lead Capture (Chatbots, Live Chat) (BPAFAKAJ)

Keywords

• Business texting platform
• SMS marketing software
• Appointment scheduling automation
• Two-way customer messaging
• Multi-location franchise texting

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Subscription Plans with SMS Credits: Monthly subscription plans bundled with SMS credit allocations. Plans include Essentials ($59/month with 750 credits), Standard ($119/month with 2,000 credits), and Premium (custom pricing). Additional SMS credits purchased as needed. Annual billing available at 15-17% discount.
2. SMS Message Credits: Consumption-based SMS credit purchases beyond plan allocations. Credit prices vary by volume and plan tier.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Textellent provides a server-based business texting platform that enables businesses to send and receive SMS/MMS from their existing business numbers, manage conversations in a shared team inbox, run bulk SMS campaigns, and automate workflows such as appointment reminders, speed-to-lead follow-ups, drip campaigns, and review requests. The platform includes built-in appointment scheduling with calendar sync, segmentation tools, 800+ third-party integrations, AI-powered text rewriting and translation, and a franchise-specific multi-location management module with TCPA/10DLC compliance tooling.

Product overview

Textellent is a unified business texting platform designed for multi-location brands, franchises, SMBs, enterprises, and agencies. The core Textellent Platform provides text-from-business-number functionality, shared team inbox, bulk SMS campaigns, and campaign analytics. It integrates with specialized modules including Textellent Messenger (Chrome/Edge extension for texting from any webpage), Textellent Mobile App (iOS/Android), AI Rewrite & Translate (AI-powered text polishing and translation), Appointment Scheduling (built-in calendar with Google/Outlook sync), Multi-Location Capabilities (Franchisor Module for franchise control), Automated Campaigns (rules-based automation engine), Segmentation Tools (audience targeting by tags), SMS & 10DLC Compliance (TCPA-compliant messaging), and Integrations & APIs (800+ app connections via REST API and Zapier). The platform operates on a subscription model with Essentials, Standard, and Premium tiers plus a 14-day free trial.

Differentiator

Problem solved

Functional benefit

Brands

• ProText: ProText is a registered trademark of Textellent, Inc., appearing alongside Textellent as a branded product offering.

Products and services

• Textellent Platform Complete business texting platform enabling text-from-business-number functionality, shared team inbox, bulk SMS campaigns, appointment scheduling, and automation workflows. Serves businesses of all sizes including franchise, SMB, enterprise, and agency segments.
• Textellent Messenger for Chrome & Edge Chrome and Edge browser extension that enables teams to send and receive business texts inside the apps they already use, view full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
• Textellent Mobile App Mobile application for iOS and Android that brings the Textellent shared inbox to mobile devices with real-time push notifications, quick-reply templates and media, conversation assignment, and full CRM sync.
• SMS API for Developers SMS API enabling developers and businesses to connect SMS functionality into their existing systems, CRM platforms, booking systems, ecommerce flows, apps, or customer portals, with scheduled messaging for reminders, follow-ups, and time-based updates.
• Multi-Location Franchisor Module Franchisor module providing centralized visibility across all locations while empowering franchisees to execute consistent, on-brand texting. Includes franchise-wide Do Not Text (DNT) compliance, triggered message templates, and centralized automation control.

Quantifiable outcome

• 78% appointment confirmation rate with automated reminders
• +6 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability3 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• ActiveCampaigncoreTechnology or Integration · 30 April 2025One-click integration announced April 2025 for enhanced CRM and SMS capabilities. Seamless connection between ActiveCampaign marketing automation and Textellent SMS platform.
• SalesforcecoreTechnology or IntegrationNative CRM integration with Salesforce enabling automated lead nurturing, contact sync, and workflow automation. Customers can connect their Salesforce instance for seamless data flow between CRM and SMS campaigns.
• HubSpotcoreTechnology or IntegrationNative integration with HubSpot CRM for contact synchronization, automated messaging triggers, and unified customer view.
• ZapiercoreTechnology or IntegrationZapier integration enabling connection to 1,000s of apps through automated workflows and triggers without custom development.
• GooglecoreTechnology or IntegrationGoogle integration including Calendar sync for appointment scheduling and Google business tool connectivity.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Klaviyo: Email- and SMS-led marketing automation platform dominant in ecommerce; competes for omnichannel messaging budgets and integrates closely with Shopify, raising the bar for feature parity.
• Twilio: Underlying communications platform provider that powers many SMS marketers; competes indirectly by enabling in-house messaging stacks and offering its own Engage product for marketing-grade SMS at scale.
• Attentive: Enterprise-grade SMS marketing platform with strong ecommerce and retail brand penetration; competes for higher-tier Textellent customers and brings significant venture capital to product and sales investment.
• MessageBird: Omnichannel communications platform with SMS, WhatsApp, and voice offerings; broader geographic footprint and global carrier relationships make it a competitor for any Textellent customer considering international expansion.

Direct peers

• Podium: Multi-location messaging and customer conversation platform with strong franchise and home-services penetration; overlaps directly with Textellent's franchisor module, lead response, and review-request use cases.
• Birdeye: Multi-location customer experience platform combining messaging, reviews, and surveys; competes for the same franchise and SMB accounts and bundles the review-generation capabilities Textellent markets as a differentiator.
• SimpleTexting: Direct SMB-focused SMS marketing platform with comparable subscription pricing, two-way texting, and drip campaign features; competes head-to-head for Textellent's small business and franchise customers.
• EZ Texting: Long-standing SMB business texting platform with comparable subscription tiers, mass texting, and keyword-driven opt-ins; one of the most direct competitors in Textellent's price band.
• SlickText: SMS marketing platform targeting small and mid-sized businesses with mass texting, automated campaigns, and integrations; overlaps directly with Textellent's core subscription offering.
• Salesmsg: Business texting platform focused on sales and support teams with comparable CRM integrations (HubSpot, Salesforce, Zapier) and shared inbox functionality; directly comparable to Textellent's sales-and-revenue use cases.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TextellentInc
• Facebookfacebook.com/Textellent
• LinkedInlinkedin.com/company/textellentinc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Textellent