Salesmsg
Salesmsg is a cloud-based business texting and calling platform serving 3,500+ SMB and enterprise customers in the USA and Canada with two-way SMS, voice calling, AI Agents, and deep CRM integrations.
- Company typePrivate
- Founded2017
- HeadquartersDelray Beach, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Salesmsg does
Salesmsg (legal entity SalesMessage, Inc.) is a privately-held business communications platform founded in 2017 and headquartered in Delray Beach, Florida. The company offers a unified cloud-based platform that combines two-way SMS/MMS texting, business voice calling, SMS broadcasting, and AI-powered automation, with a customer base exceeding 3,500 businesses across the United States and Canada. Its core technology stack delivers messaging and voice through a web dashboard and mobile apps (iOS and Android), supplemented by features including ringless voicemail, IVR call routing, Power Dialer, AI-generated call transcripts, and an AI-Assistant for response composition. Salesmsg integrates natively with major CRMs (HubSpot, Salesforce, Pipedrive, ActiveCampaign, Keap) and connects to over 1,500 apps via Zapier.
The product portfolio is organized around four modules: a Business Texting Platform for conversational SMS/MMS, Business Calling for voice with CRM context, AI Agents for autonomous booking, qualification, and support interactions, and SMS Broadcasting for mass marketing campaigns. Compliance posture is unusually broad for the company's size, encompassing SOC 2 Type II, HIPAA (with BAA), ISO/IEC 27001 (vendor), TCPA, GDPR, STIR/SHAKEN, and A2P 10DLC registration, which positions the platform for regulated buyers in healthcare and enterprise.
Salesmsg operates a product-led growth go-to-market motion with a 14-day free trial (no credit card required) that auto-converts to a $49/month Premium plan, supplemented by enterprise sales for 10,000+ message accounts. Revenue is generated through tiered monthly subscriptions (500 to 7,500 message credits at $25 to $249/month, with custom enterprise pricing above), plus $10/month per-seat charges for additional chat seats. Per-credit pricing ranges from 4.0¢ at the starter tier down to 3.1¢ at higher volumes. Customer segments span sales and revenue teams, SMBs broadly, healthcare providers, and marketing organizations. Leadership is held by CEO and co-founder Brian Moran alongside COO Joe Ben-Zvi.
Salesmsg firmographics
Firmographics- Name
- Salesmsg
- Legal name
- SalesMessage, Inc.
- Website
- https://SalesMessage.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Salesmsg is a cloud-based business texting and calling platform serving 3,500+ SMB and enterprise customers in the USA and Canada with two-way SMS, voice calling, AI Agents, and deep CRM integrations.
- Ownership category
- akta.pro rank
Salesmsg industry classification
Industry- Product category
- Business Texting and Communication Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE)
- akta.pro secondary industries
- Marketing Automation & Campaign Management CRM (HDAEAFAB), Customer Engagement & Messaging (Email, SMS, Push, In-App) (BPAFAFAI), Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK)
Keywords
Where Salesmsg is headquartered
LocationHeadquarters
- HQ city
- Delray Beach
- HQ country
- United States
- HQ region
- North America
Markets served
Salesmsg business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Subscription Plans (Message Credits): Tiered subscription model based on monthly message credits. Plans range from 500 to 10,000+ credits with per-message pricing that decreases at higher tiers. Additional revenue from optional add-ons like chat seats ($10/mo).
- Chat Seats: Additional team members can be added as chat seats for $10/month per seat.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 500 messages - Starter plan |
| Subscription | Monthly | 1,000 messages - Premium plan |
| Subscription | Monthly | 2,500 messages |
| Subscription | Monthly | 5,000 messages |
| Subscription | Monthly | 7,500 messages |
| Subscription | Monthly | 10,000+ messages - Enterprise |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Salesmsg product offering
Product offeringCore offering
Salesmsg is a cloud-based business communication platform that enables companies to send and receive two-way SMS and MMS messages, place and manage business calls, and deploy AI agents for autonomous customer interactions. The platform combines texting, voice calling, SMS broadcasting, and AI-powered automation with deep CRM integrations and built-in enterprise compliance, sold as a tiered subscription service priced by monthly message credits.
Product overview
Salesmsg is a unified business communication platform combining SMS/MMS texting, voice calling, and AI-powered automation in a single platform. The core offering consists of the Business Texting Platform for two-way messaging, Business Calling for voice communications with AI transcription, and AI Agents for autonomous customer interactions. SMS Broadcasting enables mass marketing campaigns, while mobile apps (iOS and Android) provide on-the-go access. The platform integrates deeply with major CRMs (HubSpot, Salesforce, Pipedrive, ActiveCampaign, Keap) and connects to over 1,500+ apps via Zapier. Salesmsg API enables developer-built integrations and custom automations.
Differentiator
Problem solved
Functional benefit
Products and services
- Business Texting Platform Two-way SMS and MMS messaging platform that enables businesses to send, receive, and manage text conversations online or on mobile. Supports unlimited contacts, local/toll-free/landline/short code numbers, MMS with images, GIFs, videos, and team collaboration via private or shared inboxes.
- Business Calling Voice calling platform for making and managing business calls directly from Salesmsg with full conversation history, CRM context, and built-in compliance. Features include Power Dialer, call transfers, IVR phone trees, round robin routing, ringless voicemail, and AI-generated transcripts and summaries.
- AI Agents AI-powered autonomous agents that handle customer interactions including appointment booking, lead qualification, and customer support. Operate 24/7 to manage increased communication volume and improve customer engagement.
- SMS Broadcasting Mass SMS marketing and broadcast capability that allows businesses to upload contacts, segment audiences, and send personalized SMS or MMS messages at scale. Includes scheduling, recurring broadcasts, click and conversion tracking, and performance analytics.
- Salesmsg Mobile App (iOS) iOS mobile application for text and call management on the go. Rated 4.7 stars with 1,129 ratings on the Apple App Store.
- Salesmsg Mobile App (Android) Android mobile application for text and call management on the go. Rated 4.6 stars with 149 ratings on the Google Play Store.
- Salesmsg API Public API that enables developers to build integrations and automate messaging, calling, and CRM synchronization workflows, accompanied by a partnership integration guide for third-party developers.
Quantifiable outcome
- Reduced demo no-shows by 20% and added $90K MRR for SaaS Academy
- +5 more outcomes
Companies that use Salesmsg
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles4 records
Salesmsg technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability6 records
Feature8 records
Salesmsg partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship and core.
- HubSpotflagshipDeep native integration with HubSpot CRM. Salesmsg is positioned as the #1 SMS app for HubSpot, allowing users to send personalized text messages, make calls, and track everything in their CRM. Seamless two-way sync with contact data and conversation history.
- SalesforceflagshipDeep native integration with Salesforce CRM enabling sales teams to manage SMS conversations directly within Salesforce with full conversation context and CRM sync.
- PipedrivecoreNative integration with Pipedrive CRM allowing users to manage SMS conversations and calling from within their Pipedrive workflow.
- ActiveCampaigncoreIntegration with ActiveCampaign marketing automation platform enabling customers to sync SMS communications with their email marketing workflows.
- ZapiercoreIntegrates with over 1,500+ apps via Zapier, allowing users to connect Salesmsg with their existing tech stack and automate workflows without coding.
- SlackcoreSlack integration allowing teams to receive SMS notifications and manage conversations through Slack channels.
- TwiliocoreTwilio integration available for customers using Twilio's infrastructure, enabling interoperability with existing Twilio deployments.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Salesmsg competitors and assessment
Company assessmentDirect peers
- Aircall: Aircall is a cloud-based business phone and calling platform with IVR, power-dialer, and CRM integrations. Highly comparable to Salesmsg's Business Calling product, including call routing, CRM sync, and team inbox features.
- SimpleTexting: SimpleTexting is an SMB-focused SMS marketing and mass-texting platform with two-way messaging and CRM-style inbox features. Direct overlap with Salesmsg's two-way texting and SMS broadcasting capabilities for SMBs.
- SlickText: SlickText is a business SMS marketing and mass texting platform targeting SMBs and mid-market. Comparable on two-way texting, list segmentation, and tiered subscription pricing.
- Podium: Podium is a customer communication platform combining SMS, webchat, and reviews for local businesses. Comparable in two-way texting, AI-assisted responses, and CRM integrations, with stronger focus on local business and reputation management.
- TextMagic: TextMagic provides business SMS messaging, two-way conversations, and integrations to CRMs and helpdesks. Closely mirrors Salesmsg's core SMS platform and credits-based pricing model.
- Heymarket: Heymarket is a business texting platform built for sales, support, and operations teams, with shared inboxes and CRM integrations. Directly overlaps Salesmsg's team inbox, CRM, and SMS use cases.
Broad incumbents
- Attentive: Attentive is a much larger, well-funded SMS marketing platform focused on retail and e-commerce brands. Comparable messaging automation and lifecycle campaigns, but at significantly greater scale and segment specialization.
- Klaviyo: Klaviyo is a leading CRM and marketing automation platform with strong email + SMS for e-commerce. Overlaps Salesmsg's lifecycle messaging and CRM-integrated automation but operates at much greater scale and valuation.
- MessageBird: MessageBird (now Bird) is a global CPaaS offering SMS, voice, and customer engagement. Comparable on multi-channel messaging, automation, and global carrier infrastructure, with broader international reach than Salesmsg.
- Twilio: Twilio is the dominant CPaaS providing the underlying SMS and voice APIs that platforms like Salesmsg build on. It is a direct infrastructure dependency for many Salesmsg deployments and a broader-competitor for enterprise messaging buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Salesmsg social profiles
Digital presenceSalesmsg compliance and trust
Trust signalCompliance7 records
Salesmsg financial estimates
Financial estimateRevenue estimate
Valuation estimate
Salesmsg leadership team
Management profileNumber of profiles
Profiles2 records
Salesmsg funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Salesmsg M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Salesmsg
What does Salesmsg do?
Salesmsg is a cloud-based business communication platform that enables companies to send and receive two-way SMS and MMS messages, place and manage business calls, and deploy AI agents for autonomous customer interactions. The platform combines texting, voice calling, SMS broadcasting, and AI-powered automation with deep CRM integrations and built-in enterprise compliance, sold as a tiered subscription service priced by monthly message credits.
Is Salesmsg a public or private company?
Salesmsg is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Salesmsg founded?
Salesmsg was founded in 2017. It employs 51 to 100 people.
Where is Salesmsg based?
Salesmsg is headquartered in Delray Beach, United States, in the North America region.
How does Salesmsg make money?
Two revenue lines are on record. Subscription Plans (Message Credits) is the primary driver. The others are chat Seats.
Who are Salesmsg's main competitors?
Direct peers on record are Aircall, SimpleTexting, SlickText, Podium, TextMagic and Heymarket. Broad incumbents are Attentive, Klaviyo, MessageBird and Twilio.
Does Salesmsg have an API?
Yes. Salesmsg offers a public API and partnership integration guide. The API enables developers to build integrations and automate messaging, calling, and CRM synchronization workflows. Documentation available at /salesmessage-api with API guidelines at /partnership-integration-guide. Developer documentation is at www.salesmessage.com/salesmessage-api.
What industry is Salesmsg in?
Salesmsg's product category is Business Texting and Communication Platform. Its primary akta.pro industry code is BPAMALAE, Marketing Automation, CRM & Lifecycle Messaging, with a secondary code of HDAEAFAB, Marketing Automation & Campaign Management CRM. Its NAICS code is 518210 and its SIC code is 7370.