What Clearer.io does

Clearer.io (legally AppHub, LLC, Delaware-incorporated, headquartered in Boston, MA) is an eCommerce growth platform serving more than 40,000 merchants, primarily on Shopify and Shopify Plus. The company provides a bundled suite of products anchored by Boost (AI-powered search and product discovery, used by 14,000+ brands), REVIEWS.io (review collection and management, 10,000+ merchants), and Influence (loyalty and rewards programs), alongside a long tail of sub-products including Rich Returns, Address Validator, ViralSweep, Full Picture, and Conversion Bear. The underlying technology is positioned as an AI-first unified data layer that consolidates store, marketing, journey, and customer signals into a single platform; this layer powers an AI Agent called 'Lytical' (in early access) for pattern detection and revenue opportunity surfacing, with an announced MCP Intelligence Layer forthcoming.

The business operates on a subscription-based revenue model with month-to-month billing (no annual contract required, 20% annual discount available), bundle pricing for multi-product adoption, and a 20% lifetime revenue share paid quarterly to agency partners. Distribution combines product-led growth via the Shopify App Store, direct enterprise sales for marquee brands such as Sony, Ford, Crocs, and Audi, and a tiered partner channel (Partner, Accredited, Elite) complemented by tech partnerships with Klaviyo, Gorgias, Dotdigital, and TikTok Shop. The company employs over 200 people across the US, UK, Germany, Israel, Australia, Canada, and Vietnam, with Vietnam hosting the largest engineering team of 103 employees.

Founded in April 2022 as AppHub, the company built its portfolio through acquisition: REVIEWS.io in November 2022, followed by Boost in July 2023 alongside a $95 million strategic growth investment from PSG. The business was rebranded to Clearer.io in October 2024 to reflect its evolution into a unified AI-first platform. Leadership is founder-led, with CEO Jennifer Leuer, CFO Ben Warner, CTO Rob Teegarden, and President/COO Tom Goodwin. The company is privately held and GDPR/CCPA/COPPA compliant.

Name

Clearer.io

Legal name

AppHub, LLC

Website

https://clearer.io

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

Clearer.io is a Boston-based eCommerce platform serving 40,000+ Shopify merchants with an AI-powered unified suite combining product search (Boost), review management (REVIEWS.io), and loyalty programs (Influence), distributed via the Shopify App Store and a global agency partner network.

Ownership category

akta.pro rank

Product category

Ecommerce Software Platform

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Price Comparison, Deals, Cashback & Loyalty Shopping Platforms (BPAMAGAH)

akta.pro secondary industries

Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights) (HDAEAMAD), Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)

Keywords

• Ecommerce software platform
• Product discovery search
• Customer review management
• Loyalty rewards programs
• Shopify app ecosystem

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. REVIEWS.io Subscription: Monthly subscription plans for review management with transparent invite-based pricing. Month-to-month with no annual contract required. 20% discount available for annual billing.
2. Boost Subscription: Subscription-based AI search and discovery solution for eCommerce. Pricing based on product catalog size and features.
3. Influence Subscription: Loyalty and rewards program subscription with customizable tiers and VIP programs. Points-based system with referral capabilities.
4. Bundle Apps: Bundle pricing model offering multiple products (REVIEWS.io, Boost, Influence) under one platform at discounted rates compared to individual subscriptions.
5. Partner Revenue Share: 20% lifetime revenue share paid quarterly to agency partners on closed-won deals across all products. Payments handled quarterly in arrears.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Clearer.io (legally AppHub, LLC) provides an AI-first unified ecommerce growth platform that consolidates store, marketing, journey, and customer data into a single intelligent data layer. Its product suite spans AI-powered search and product discovery (Boost), verified customer review collection and display (REVIEWS.io), loyalty and rewards programs (Influence), and supporting applications for returns, addresses, sweepstakes, analytics, and conversion optimization — sold primarily as subscriptions to Shopify and Shopify Plus merchants and resold through an agency partner program.

Product overview

Clearer.io (formerly AppHub LLC) operates as a bundled e-commerce growth platform combining multiple products under one unified ecosystem. The portfolio includes the core Clearer platform itself, which provides an AI-powered data layer that unifies store, marketing, journey, and customer signals into a single dashboard for actionable insights and automations. The platform suite is anchored by three primary commercial products: Boost (AI-powered search and product discovery), REVIEWS.io (customer review collection and display), and Influence (loyalty and customer retention). Supporting sub-products include Address Validator, Viralsweep (sweepstakes/contests), Rich Returns (returns management), Full Picture (analytics/session replay), Conversion Bear (discount optimization), NextSale, Appikon, Back-in-Stock, Pre-Order, OrderBump, PO Box Blocker, and Festive Decorations — all accessible as part of the Clearer.io ecosystem. The platform also features an AI Agent called Lytical for autonomous insight generation, and has announced upcoming AI-powered Search, AI-powered Merchandising, and an MCP Intelligence Layer. Clearer.io serves 40,000+ merchants, primarily on Shopify and Shopify Plus.

Differentiator

Problem solved

Functional benefit

Brands

• REVIEWS.io: Customer review collection, display, and management platform for eCommerce merchants.
• Boost
• Influence
• ViralSweep
• Address Validator
• Rich Returns
• Full Picture.io

Products and services

• Clearer Platform Central unified ecommerce growth platform that connects store data, marketing, customer journeys, and product catalogs into a single AI-powered data layer. Turns data into actionable strategies, automations, and merchandising campaigns via AI Agent Lytical and an MCP Intelligence Layer.
• Boost AI-powered search and product discovery application for ecommerce merchants, using natural language AI, behavioral signals, and review data to surface relevant products and increase conversion and average order value. Handles catalogs of 100k+ products.
• REVIEWS.io Customer review collection and display platform that helps ecommerce merchants collect verified reviews, import from competing platforms, manage multi-domain stores, customize review widgets, and export UGC data. Used by 10,000+ merchants.
• Influence Loyalty and customer retention platform with customizable reward programs, points systems, VIP tiers, referral rewards, and direct checkout redemption. Integrates with REVIEWS.io to reward customers for verified reviews and UGC.
• Address Validator Address validation application that ensures accurate delivery addresses for ecommerce orders, reducing shipping errors and failed deliveries.
• Viralsweep Sweepstakes and contest marketing platform that enables brands to create, manage, and administer promotional campaigns to drive engagement, list growth, and prize fulfillment.
• Rich Returns Returns management application that simplifies the ecommerce returns process for merchants and customers, reducing friction and automating return workflows.
• Full Picture Customer analytics and session replay tool that records clicks, scrolls, and form interactions to help merchants understand visitor behavior and optimize UX.
• Conversion Bear Discount and conversion optimization tool for ecommerce that manages discount codes, customer currency, and cart information to drive purchase conversion.
• NextSale Ecommerce tool within the Clearer.io product ecosystem (specific function not detailed in available sources).
• Appikon Ecommerce application within the Clearer.io product ecosystem (specific function not detailed in available sources).
• Back-in-Stock Notification application that alerts customers when out-of-stock products become available again, helping recover lost sales and drive repeat visits.
• Pre-Order Pre-order management tool that enables brands to accept and manage pre-orders for products not yet released or in limited supply.
• OrderBump

Quantifiable outcome

• 35% higher merchant revenue through ecosystem-led growth strategies
• +5 more outcomes

Named customers25 records

Segments3 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability10 records

Feature6 records

Partnerships

13 partnerships are on record, tiered minor and core.

• VisualsoftminorChannel Partner/ Reseller/ DistributorAgency partner showcasing integration with clearer.io ecosystem. Part of the 40,000+ merchant customer base.
• VelstarminorChannel Partner/ Reseller/ DistributorAgency partner in the clearer.io partner network, helping clients enhance product discovery.
• RadikalminorChannel Partner/ Reseller/ DistributorAgency partner offering clearer.io solutions to their eCommerce clients.
• FlowiumcoreChannel Partner/ Reseller/ DistributorPartner Manager at Flowium reports REVIEWS.io has become a favorite among clients for building trust and boosting conversion, key piece in many tech stacks. Dedicated partnership relationship.
• Seamonster StudioscoreChannel Partner/ Reseller/ DistributorCEO Wes Buckwalter states Clearer delivers trust, reliability, and inspiration - every time. Their tools help agency do best work, clients love the results.
• adQuadrantcoreChannel Partner/ Reseller/ DistributorDirector of Strategic Partnerships Greg Bauman reports team is responsive, supportive, and always available. Excited to deepen partnership moving forward.
• WoolmanminorChannel Partner/ Reseller/ DistributorAgency partner in the clearer.io ecosystem helping merchants grow.
• KlaviyocoreTechnology or IntegrationJoint webinar on BFCM strategy. Co-marketing partnership for email and SMS campaigns integrated with clearer.io's product suite.
• Growth GurusminorStrategic or Co-development PartnerJoint webinar collaboration on BFCM growth strategy, combining data-driven strategy and creative planning expertise.
• MindArcminorChannel Partner/ Reseller/ DistributorCo-hosted dinner at Online Retailer Conference in Sydney alongside Gorgias and Attentive.
• TikTok ShopcoreTechnology or IntegrationREVIEWS.io x TikTok Shop integration enabling brands to build trust, drive engagement, and turn views into revenue on TikTok's social commerce platform.
• ehouseminorStrategic or Co-development PartnerJoint webinar on holiday season strategy covering list building, VIP segments, and RFM insights for customer retention.
• ShopifycoreTechnology or IntegrationCore platform integration. Clearer.io apps are built for Shopify merchants with deep native integration capabilities including one-click install and shared data.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Yotpo: Yotpo offers reviews, loyalty, SMS marketing and visual UGC for Shopify merchants, overlapping directly with REVIEWS.io and Influence, plus addressing some search/merchandising adjacencies.
• Klevu: Klevu provides AI-powered search and product discovery built natively for Shopify and other eCommerce platforms, directly competing with Boost's AI Search & Discovery offering.
• Smile.io: Smile.io powers loyalty and rewards programs for Shopify merchants, the closest direct competitor to Influence in the Shopify loyalty apps ecosystem.
• LoyaltyLion: LoyaltyLion is a Shopify-focused loyalty and retention platform offering points, VIP tiers, and referrals; overlaps substantially with Influence's feature set and target merchant profile.
• Okendo: Okendo provides reviews, ratings, and UGC specifically for Shopify and Shopify Plus brands, including migration paths noted in Clearer's own data, making it a tight direct competitor to REVIEWS.io.

Broad incumbents

• Algolia: Algolia is a leading search-as-a-service platform serving enterprise and eCommerce customers with powerful search APIs; a broader infrastructure incumbent competing with Boost at the top of the market.
• Trustpilot: Trustpilot is a large-scale consumer review platform serving SMB through enterprise brands; competes directly with REVIEWS.io for review collection/display, especially given REVIEWS.io's own migration path from Trustpilot.
• Bazaarvoice: Bazaarvoice is an established enterprise-grade ratings & reviews and user-generated content platform serving large omnichannel retailers, competing for the enterprise tier overlapping with REVIEWS.io's enterprise customers.

Others

• Gorgias: Gorgias is a Shopify-native helpdesk/CX platform that integrates with Clearer's suite; an adjacent ecosystem partner rather than direct competitor, but it could be a candidate for expansion or acquisition.
• Klaviyo: Klaviyo is the dominant Shopify email/SMS marketing platform and a co-marketing partner of Clearer.io; an adjacent ecosystem player whose data and orchestration capabilities overlap with Clearer's unified data layer ambitions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/clearer_io
• YouTubeyoutube.com/@clearerio
• Facebookfacebook.com/clearerio
• LinkedInlinkedin.com/company/clearerio
• Instagraminstagram.com/clearer_io

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clearer.io