Certain
Certain is a private, fully remote enterprise SaaS company that sells an AI-powered Event Intelligence Platform capturing attendee buying signals and routing them in real time to enterprise CRMs. Its modules — Touchpoint, Signal, Event Intelligence, Greet, and Event Advisor — serve large global enterprises running 1 to 1,000+ branded events.
- Company typePrivate
- Founded1994
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Certain does
Certain, Inc. is a privately held, enterprise SaaS company founded in 1994 and headquartered in San Francisco, operating as a fully remote team of 51-100 employees. The company sells an AI-powered Event Intelligence Platform that captures buying signals from attendee interactions (session attendance, booth visits, content downloads, meeting requests) and routes them in real time to enterprise CRM and marketing automation systems such as Salesforce, HubSpot, Marketo, and Eloqua. The platform is delivered through a core Certain Platform and four add-on modules: Certain Touchpoint (mobile event app), Certain Signal (real-time data orchestration), Certain Event Intelligence (cross-portfolio analytics and revenue attribution), Certain Greet (on-site check-in intelligence), and Event Advisor (AI-powered personalized recommendations for sessions, exhibitors, and networking). The technology stack includes an AI-driven intent scoring engine, a no-code data orchestration layer with self-healing retries, and an open API plus bulk API for custom integrations; the platform supports 50+ languages, multi-currency, and runs alongside existing event platforms such as Cvent, RainFocus, and Bizzabo.
Certain monetizes through custom-quote, subscription-based enterprise contracts, typically structured as multi-year deals. Pricing is tiered across three modules (Event Management Platform, Intelligence & Signals, Touchpoint & Mobile) based on event portfolio size, feature requirements, and attendee volume. The go-to-market motion is enterprise field sales targeting large organizations running 1 to 1,000+ branded events, with named customers including Oracle, Deloitte, Thomson Reuters, Rockwell Automation, National Instruments, Children's Hospital Association, Oticon, Analog Devices, and the event agency Grand Connection. Customer segments are horizontal across regulated and global enterprises (technology, consulting, healthcare, industrial, electronics), with primary buyer personas spanning event marketing operations, revenue/sales operations, and CMO-level reporting lines. The company holds enterprise-grade certifications (SOC 2 Type II, GDPR, PCI DSS, EU-U.S. Data Privacy Framework, SSO/SAML, SSAE 16), and has demonstrated capital efficiency with $28.9M in disclosed equity funding across 2011 and 2014 and zero disclosed funding since.
AI capabilities are embedded across the product rather than siloed: intent scoring weights interaction patterns and surfaces hot/warm/nurture leads in real time; a conversational AI assistant inside Event Intelligence accepts plain-language queries for custom analytics; Event Advisor applies generative AI to deliver personalized recommendations; and Signal orchestrates data flows via no-code automation. The differentiation rests on latency (CRM sync in seconds), cross-platform data centralization (ingesting from Cvent, RainFocus, Zoom), and verifiable enterprise compliance rather than on disclosed proprietary models or research output.
Certain firmographics
Firmographics- Name
- Certain
- Legal name
- Certain, Inc.
- Website
- https://certain.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Certain is a private, fully remote enterprise SaaS company that sells an AI-powered Event Intelligence Platform capturing attendee buying signals and routing them in real time to enterprise CRMs. Its modules — Touchpoint, Signal, Event Intelligence, Greet, and Event Advisor — serve large global enterprises running 1 to 1,000+ branded events.
- Ownership category
- akta.pro rank
Certain industry classification
Industry- Product category
- Enterprise Event Intelligence Software
- NAICS
- Convention and Trade Show Organizers (56192)
- akta.pro primary industry
- Conference & Trade Show Registration Platforms (THAHAFAB)
- akta.pro secondary industry
- Event Lead Retrieval Apps & Badge Scanning (THAHAGAJ)
Keywords
Where Certain is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Certain business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Enterprise SaaS Subscription: Certain operates on a subscription-based model with tiered pricing based on event portfolio size, feature requirements, and enterprise needs. Pricing includes Event Management Platform, Intelligence & Signals, and Touchpoint & Mobile components. Custom quotes provided based on scale and feature requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Event Management Platform - Registration, marketing, conference management, and logistics |
| Subscription | Multi-year contract | Intelligence & Signals - Event Intelligence, Buying Signals, AI Event Advisor, CRM integration |
| Subscription | Multi-year contract | Touchpoint & Mobile - Mobile app, engagement tools, and analytics |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
Certain product offering
Product offeringCore offering
Certain sells an AI-powered Event Intelligence Platform that captures buying signals from every attendee interaction at B2B events and routes them in real time to CRM, marketing automation, and sales tools. The core platform spans event registration, conference management, logistics, mobile engagement, data orchestration, and cross-portfolio revenue attribution, delivered through modular products including Certain Platform, Touchpoint, Signal, Event Intelligence, Greet, and Event Advisor.
Product overview
Certain is an AI-powered Event Signal Platform comprising a unified core platform with integrated module products. The Certain Platform serves as the foundation, providing event management, registration, and data capture capabilities. Three connected products deliver the intelligence layer: Certain Touchpoint (mobile event app for attendee engagement), Certain Signal (real-time data orchestration routing signals to CRM/MAP), and Certain Event Intelligence (cross-portfolio analytics and revenue attribution). Additional products include Certain Greet (real-time check-in intelligence layer that syncs to CRM in seconds) and Event Advisor (AI-powered personalized recommendations for sessions, exhibitors, and networking). The platform integrates natively with Salesforce, HubSpot, Marketo, Eloqua, Slack, Zoom, ON24, BlueJeans, and Amazon S3, and runs alongside existing event platforms like Cvent, RainFocus, and Bizzabo.
Differentiator
Problem solved
Functional benefit
Products and services
- Certain Platform The core AI-powered Event Intelligence Platform that captures buying signals from every attendee interaction and delivers them in real time to sales and marketing systems. It includes event registration, marketing, conference management, logistics, and data orchestration capabilities and is targeted at enterprise B2B organizations running large event portfolios.
- Certain Touchpoint AI-powered mobile event app for attendees, exhibitors, and on-site teams with native iOS and Android apps plus web experience. Turns every interaction into a buying signal delivered to CRM in real time. Includes push notifications, offline access, agenda management, messaging, meetings, live polls, gamification, AI conversational assistant, and lead scan.
- Certain Signal Real-time data orchestration module that cleans, enriches, and routes event data from the event platform to CRM, MAP, and sales tools. Delivers every interaction as a curated, actionable buying signal with up to three auto-retries for failed transactions and no-code configuration.
- Certain Event Intelligence Cross-portfolio analytics and revenue attribution for every event. Includes four named dashboards for CFO, event owners, marketing leaders, and demand gen teams. Provides conversational AI for real-time custom reporting and connects session-level engagement to closed-won revenue in CRM.
- Certain Greet Real-time check-in intelligence that captures the first physical moment of an event as a buying signal. Scans attendee badges, prints badges on demand, and routes attendance to CRM in under 10 seconds. Works offline-first on any iOS, Android, or Windows device and runs alongside existing event platforms such as Cvent, RainFocus, and Bizzabo.
- Event Advisor AI-powered attendee journey personalization product that provides personalized session, exhibitor, and networking recommendations based on attendee profile and in-event behavior. Captures intent signals from every click and suggests sessions, exhibitors, and meetings, embedding via web widgets, mobile apps, and email.
Quantifiable outcome
- 64% higher follow-up rates with real-time signal delivery
- +10 more outcomes
Companies that use Certain
Customer profileNamed customers9 records
Segments4 records
Ideal customer profiles2 records
Certain technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability7 records
Feature6 records
Certain partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- SalesforcecorePre-built connector for real-time data synchronization. Certain Signal routes event buying signals to Salesforce CRM instantly, enabling sales teams to receive high-intent leads while interest is at peak.
- HubSpotcoreReal-time integration enabling event signal routing to HubSpot CRM and marketing automation platform.
- Marketo (Adobe)coreReal-time data orchestration connecting event engagement signals to Marketo marketing automation for lead scoring and campaign triggers.
- Eloqua (Oracle)coreEventStream integration built natively inside the Eloqua campaign canvas, enabling real-time event data flows directly into Oracle marketing stack.
- SlacksupportingReal-time notifications sent to sales reps via Slack when VIP accounts or high-intent prospects check in at events.
- ZoomsupportingIntegration for virtual event and webinar data capture, ensuring engagement signals are captured from virtual touchpoints.
- ON24supportingVirtual event platform integration for capturing engagement signals from ON24-hosted webinars and events.
- BlueJeanssupportingVirtual meeting platform integration for capturing engagement data from BlueJeans events and webinars.
- Amazon S3supportingCloud storage integration for event data archival and export, enabling customers to build data warehouses and pull/push data via APIs.
Scale indicators15 records
Recent moves6 records
Expansion highlights5 records
Certain competitors and assessment
Company assessmentDirect peers
- RainFocus: Enterprise event marketing platform with strong registration, content, and personalization capabilities. Direct competitor in enterprise events; Certain integrates alongside RainFocus for signal capture and CRM orchestration.
- Splash: Event marketing platform for branded event experiences, with registration, microsites, and analytics. Direct competitor in the enterprise event marketing space, particularly for mid-market and large-company branded events.
- Bizzabo: Enterprise event experience platform covering registration, mobile apps, and analytics. Direct competitor across the event management stack; Certain positions Greet as a complementary check-in/intelligence layer on top of Bizzabo.
- Cvent: Leading enterprise event management platform offering registration, logistics, and attendee management. Direct competitor to Certain's core platform; Certain's Greet product explicitly runs alongside Cvent rather than replacing it.
Others
- 6sense: Account-based marketing and buyer-intent platform that competes for the same 'signals-to-CRM' budget Certain targets. Adjacent competitor in the broader category of converting buyer-intent signals into sales pipeline.
- Marketo Engage (Adobe): Marketing automation platform that Certain integrates with as a core CRM/MAP partner. While not a direct event platform competitor, Marketo's own event modules compete at the margin and represent a partner-dependency risk.
Broad incumbents
- Eventbrite: Large public event ticketing and management platform. While primarily SMB-focused, Eventbrite competes broadly in event registration/management and serves as a reference point for the broader event tech market.
Emerging players
- ON24: Virtual event and webinar platform with engagement intelligence and analytics. Certain integrates with ON24 to capture signals, but ON24 is also a partial competitor in the virtual event intelligence space.
- Hubilo: Event experience platform focused on virtual and hybrid events with AI-driven engagement features. Comparable to Certain Touchpoint/Signal but with a stronger virtual-event orientation and a more emerging-stage footprint.
- Swapcard: AI-powered event platform for in-person, virtual, and hybrid events with networking and matchmaking features. Comparable to Certain's Event Advisor for personalized networking and session recommendations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Certain social profiles
Digital presenceCertain compliance and trust
Trust signalCompliance6 records
Certain financial estimates
Financial estimateRevenue estimate
Valuation estimate
Certain leadership team
Management profileNumber of profiles
Profiles6 records
Certain funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Certain M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Certain
What does Certain do?
Certain sells an AI-powered Event Intelligence Platform that captures buying signals from every attendee interaction at B2B events and routes them in real time to CRM, marketing automation, and sales tools. The core platform spans event registration, conference management, logistics, mobile engagement, data orchestration, and cross-portfolio revenue attribution, delivered through modular products including Certain Platform, Touchpoint, Signal, Event Intelligence, Greet, and Event Advisor.
Is Certain a public or private company?
Certain is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Certain founded?
Certain was founded in 1994. It employs 51 to 100 people.
Where is Certain based?
Certain is headquartered in San Francisco, United States, in the North America region.
How does Certain make money?
One revenue line is on record: enterprise SaaS Subscription.
Who are Certain's main competitors?
Direct peers on record are RainFocus, Splash, Bizzabo and Cvent. Others are 6sense and Marketo Engage (Adobe). Eventbrite is listed as a broad incumbent. Emerging players are ON24, Hubilo and Swapcard.
Does Certain have an API?
Yes. Certain offers Open APIs and Bulk API for data integration. The Open APIs enable users to pull-push data for most data objects with delta pull capability for optimal data flow. The Bulk API uses Elasticsearch for search and bulk data access, with data retained for 13 months. APIs are available at https://developer.certain.com/api2docs/. Developer documentation is at developer.certain.com/api2docs.
What industry is Certain in?
Certain's product category is Enterprise Event Intelligence Software. Its primary akta.pro industry code is THAHAFAB, Conference & Trade Show Registration Platforms, with a secondary code of THAHAGAJ, Event Lead Retrieval Apps & Badge Scanning. Its NAICS code is 56192.