What Kissinger Associates does

Kissinger Associates, Inc. is a privately held ERP consulting and integration firm founded in 1985 and headquartered in West Lawn, Pennsylvania. The company implements and supports three ERP platforms — Sage 100 (on-premise), Acumatica (cloud), and Sage Intacct (cloud) — and layers on a suite of proprietary Sage 100 add-on modules including Web-Stor (bi-directional eCommerce integration), EDI Advantage (electronic data interchange automation), AIA Billing (construction invoicing), Certified Payroll and Union Payroll, Sage 100 API, and Sage 100 AP Automation. Its technology stack emphasizes integration interoperability with eCommerce platforms (Shopify, BigCommerce, WooCommerce, Amazon), EDI trading partners (including GHX in healthcare), payment processors (Paya, Fortis), and CRM systems (Salesforce, HubSpot, ZOHO), often routed through Dell Boomi.

The firm generates revenue through four streams: ERP consulting and integration services (selection, implementation, migration, training, and ongoing support); resale of third-party Sage, Acumatica, and related software with partner tier margins; licensed proprietary add-on products; and channel/partner program revenue (Reseller, Referral, and Alliance partner fees). Go-to-market is hybrid — direct sales led by named account executives (Doug Paul, Diane Schultz), complemented by a 200+ Sage reseller channel and an IT consulting partner network, with community-led growth driven by a $250 customer referral program and event sponsorship. Kissinger serves small and mid-sized businesses across 12 verticals including construction, manufacturing, wholesale/distribution, retail/eCommerce, healthcare, and professional services, with a stated footprint of 4,300+ customers across 50 US states plus Puerto Rico and Canada. The company maintains Sage Master Developer status for 36 consecutive years and Acumatica Gold Partner status, signaling deep vendor-ecosystem credentials.

Name

Kissinger Associates

Legal name

Kissinger Associates, Inc.

Website

https://kissingerassoc.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Kissinger Associates is a privately held ERP consulting and integration firm that implements Sage 100, Acumatica, and Sage Intacct for small and mid-sized businesses across North America, supplementing third-party ERP with proprietary add-ons such as Web-Stor eCommerce integration and EDI Advantage.

Ownership category

akta.pro rank

Product category

ERP Consulting & Integration Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), ERP Managed Services & AMS (Application Management) (BPAEAGAB), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

Keywords

• ERP consulting services
• ERP implementation
• ECommerce integration
• EDI integration
• Sage software reseller

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Consulting Services: Expert consulting services for ERP selection, implementation, migration, training, integration, and ongoing support. Services include business process automation, data management, financial reporting, inventory management, revenue recognition, and supply chain management consulting.
2. Software Resale: Resale of ERP software including Acumatica, Sage 100, and Sage Intacct as certified partner. Revenue generated from software licenses, subscriptions, and tier margins from Sage partner program.
3. Proprietary Add-on Products: Sale of proprietary software products including Web-Stor eCommerce integration, EDI Advantage, AIA Billing, Certified Payroll, Union Payroll, and Sage 100 AP Automation. Products are sold as licensed solutions with implementation and support services.
4. Integration Services: Integration services connecting ERP systems with eCommerce platforms (Shopify, WooCommerce, BigCommerce, Amazon), EDI trading partners, CRM systems (Salesforce, HubSpot, ZOHO), and other business applications.
5. Partner Program Revenue: Revenue streams from partner programs including reseller margins on Kissinger product sales, tier margin sharing from Sage sales, and referral fees for referred opportunities.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels11 records

Core offering

Kissinger Associates sells and implements enterprise resource planning (ERP) software for small and mid-sized businesses, primarily as a certified Sage Partner for Sage 100, Acumatica, and Sage Intacct. Its core offerings combine ERP consulting, implementation, training, and integration services with a suite of proprietary add-on products for Sage 100 — including Web-Stor for eCommerce integration, EDI Advantage for electronic data interchange, and vertical-specific modules such as AIA Billing, Certified Payroll, and Union Payroll. The company serves more than 4,300 customers across the United States, Puerto Rico, and Canada through direct sales, a Sage reseller/partner network, and referrals.

Product overview

Kissinger Associates is an ERP consulting and integration firm with a hybrid product portfolio: it resells and implements third-party ERP platforms (Sage 100, Acumatica, Sage Intacct) as the core offering, while layering on a suite of proprietary add-on modules for Sage 100 specifically. These proprietary add-ons—Web-Stor (eCommerce integration), EDI Advantage (EDI automation), Sage 100 API, AP Automation, AIA Billing, Certified Payroll, and Union Payroll—extend the base ERP systems to address specific vertical and functional needs. Services include ERP consulting, implementation, migration, training, integration services (eCommerce, EDI, API, CRM), and business consulting. The company also operates partner programs (Reseller, Referral, Alliance) for Sage resellers.

Differentiator

Problem solved

Functional benefit

Brands

• Web-Stor: eCommerce integration platform for Sage 100 that provides bi-directional, real-time integration between eCommerce platforms and marketplaces and Sage 100 ERP systems.
• EDI Advantage
• AIA Billing
• Certified Payroll
• Union Payroll

Products and services

• Web-Stor Proprietary eCommerce integration platform for Sage 100 providing bi-directional, real-time synchronization of orders, inventory, and customer data between ERP and eCommerce platforms including proprietary sites, Shopify, WooCommerce, BigCommerce, and Amazon marketplaces.
• EDI Advantage

Quantifiable outcome

• 98.8% customer satisfaction rating
• +11 more outcomes

Named customers10 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature7 records

Partnerships

23 partnerships are on record, tiered core, major, support and strategic.

• SagecoreTechnology or IntegrationKissinger is a certified Sage partner with 36 years of Sage Master Developer status, participating in Sage Reseller, Referral, and Alliance Partner programs for Sage 100 and Sage Intacct. The company develops proprietary add-on products for Sage 100 including Web-Stor, EDI Advantage, and specialized payroll solutions.
• AcumaticacoreTechnology or IntegrationAcumatica Gold Partner with certified implementation capabilities for Acumatica cloud ERP. Kissinger offers Acumatica integrations with Amazon, eCommerce platforms, and other business systems.
• ShopifymajorTechnology or IntegrationShopify Partner providing eCommerce integration solutions connecting Shopify stores with Sage 100 and other ERP platforms for seamless order and inventory synchronization.
• BigCommercemajorTechnology or IntegrationBigCommerce Partner offering integration solutions connecting BigCommerce eCommerce platforms with Sage 100 ERP for unified retail operations.
• AmazonmajorTechnology or IntegrationAmazon integration partner providing solutions that connect Amazon marketplace operations with ERP systems for inventory synchronization, order fulfillment automation, and financial tracking across multiple sales channels.
• AvalarasupportTechnology or IntegrationIntegration partner providing automated tax compliance solutions connecting Avalara's tax calculation engine with Sage 100 for real-time sales tax calculation and filing.
• WooCommercesupportTechnology or IntegrationIntegration partner offering WooCommerce WordPress eCommerce integration with Sage 100 for small business retail operations.
• Paya (Nuvei)supportTechnology or IntegrationPayment processing integration partner providing seamless payment solutions connecting Paya payment processing with Sage 100 for automated payment reconciliation.
• SalesforcesupportTechnology or IntegrationCRM integration partner connecting Salesforce CRM with Sage ERP systems for unified customer data and sales pipeline visibility.
• HubSpotsupportTechnology or IntegrationIntegration partner connecting HubSpot marketing and sales automation platform with Sage ERP for aligned marketing and financial data.
• ZOHOsupportTechnology or IntegrationIntegration partner connecting ZOHO business applications with Sage ERP for comprehensive business system alignment.
• FortissupportTechnology or IntegrationTechnology partner providing EDI and supply chain solutions integrated with Sage ERP for distribution and wholesale operations.
• Global Healthcare Exchange (GHX)supportChannel Partner/ Reseller/ DistributorHealthcare EDI trading partner platform where 70%+ of US hospitals purchase medical supplies. Kissinger EDI Advantage connects Sage 100 with GHX for automated healthcare supply chain orders.
• DSG, Inc.strategicChannel Partner/ Reseller/ DistributorLong-term strategic partner (30+ years) as a Sage 100 reseller and technology consultant using Kissinger EDI Advantage to serve customers in manufacturing, distribution, retail, construction, and medical sectors. DSG refers customers to Kissinger and resells integration solutions.
• TDT Consulting, LLCstrategicChannel Partner/ Reseller/ DistributorLong-term Alliance Partner (30+ years) specializing in Sage 100, EDI, and specialized programming. Uses Kissinger Alliance Partner Program for Sage tier margin sharing while maintaining client relationships.
• Axon Computer Corp.coreChannel Partner/ Reseller/ DistributorSage reseller partner collaborating with Kissinger for combined strengths in customer service, leveraging Kissinger's management and support capabilities alongside Axon's market presence.
• ScanforcesupportTechnology or IntegrationWarehouse automation and barcoding partner integrating with Sage 100 for warehouse efficiency improvements, featured in joint webinar with Kissinger.
• NetstocksupportTechnology or IntegrationInventory forecasting and planning partner integrated with Sage 100 for enhanced inventory management and supply chain visibility.
• StarshipsupportTechnology or IntegrationTechnology partner providing supply chain and logistics solutions integrated with Sage ERP.
• The High CenterstrategicStrategic or Co-development PartnerCorporate partner and member organization supporting family-owned and privately held businesses in Pennsylvania. Kissinger actively participates as a member, peer group participant, and now Corporate Partner to provide resources and strategies for business success.
• Cloud at WorksupportTechnology or IntegrationCloud hosting partner providing infrastructure solutions that complement Kissinger's ERP and integration services.
• Solve IT SolutionscoreChannel Partner/ Reseller/ DistributorRegional IT partner and reseller collaborating with Kissinger on technology solutions for shared customers.
• CommportcoreChannel Partner/ Reseller/ DistributorTechnology partner and reseller providing EDI and supply chain solutions integrated with Kissinger's Sage 100 offerings.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Altec: Altec provides ERP-integrated document management and automation solutions for Sage and other mid-market ERPs, with a partner-channel model and mid-market customer focus that mirrors Kissinger's positioning.
• Velosio: Velosio is an Acumatica Gold/Crown Partner and Microsoft Dynamics provider delivering ERP implementation, integration, and customization to mid-market organizations, overlapping Kissinger's Acumatica practice and add-on extension model.
• BTerrell Group: BTerrell Group is a long-tenured Sage 100 reseller and implementation partner offering ERP, CRM, and customization services to SMBs across similar verticals (distribution, manufacturing, construction) as Kissinger.
• Rand Group: Rand Group is a Sage and Acumatica ERP consulting and integration firm serving mid-market clients with implementation, customization, and analytics services — a comparable Sage-ecosystem consulting peer.
• The Answer Company: The Answer Company is a Sage and Acumatica ERP consulting partner serving SMB and mid-market customers across North America with implementation, customization, and integration services closely aligned to Kissinger's offering.
• SWK Technologies: SWK Technologies is a Sage-certified ERP reseller and custom software developer serving SMB and mid-market customers on Sage 100, Sage 500, and Acumatica — directly comparable to Kissinger in product focus, customer size, and partner-channel model.
• Net@Work: Net@Work is a multi-ERP consulting and integration firm offering Sage, Acumatica, and CRM implementations with proprietary integration tools — a directly comparable hybrid consulting-plus-software peer to Kissinger.

Broad incumbents

• Acumatica: Acumatica is the cloud ERP platform vendor that Kissinger resells and integrates as a Gold Partner — the underlying platform whose product direction and channel economics directly shape Kissinger's revenue.
• Sage Group: Sage is the ERP software vendor for Sage 100 and Sage Intacct, the platforms around which Kissinger has built its 36-year Master Developer practice and proprietary add-on suite.

Emerging players

• Scanforce: Scanforce is a warehouse automation, barcoding, and data-collection solution for Sage 100 — a known Kissinger integration partner with partial overlap in Sage 100 add-on functionality (Web-Stor/AP Automation).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/kissingerassoc
• YouTubeyoutube.com/channel/UCdTOShk0SLhKYH1Wyeo9qYQ
• Facebookfacebook.com/kissingerassoc
• LinkedInlinkedin.com/company/kissinger-associates-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kissinger Associates