etherFAX
ETHERFAX is a U.S. private company that operates a hybrid-cloud secure document exchange network replacing legacy fax for healthcare providers, U.S. government agencies, and regulated commercial enterprises, offering AI-powered document processing via its SEN platform.
- Company typePrivate
- Founded2009
- HeadquartersHolmdel, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What etherFAX does
ETHERFAX, LLC is a privately held U.S. company founded in 2009 and headquartered in Holmdel, New Jersey, that operates a hybrid-cloud software-defined network for secure document exchange — primarily replacing legacy telephony-based fax for organizations that handle protected, regulated, or compliance-sensitive documents. Its core technology, the Secure Exchange Network (SEN), transmits high-resolution, full-color documents without traditional phone lines, with claimed 99.999% uptime over 11+ years and coverage of both HIPAA/HITRUST and SOC 2/PCI DSS/NIST 800-53 compliance regimes. The platform is differentiated into three network sub-brands: ETHERFAX HealthCloud (healthcare), ETHERFAX GovCloud (FedRAMP High with DoD CC SRG Impact Level 5), and ETHERFAX ProCloud (commercial), with a complementary product suite that includes the ETHERFAX Engage web-based AI-enabled fax client, ETHERFAX Flow (a Generative-AI document classification, extraction, and routing engine acquired from Weave Cloud Solutions in June 2026 and rebranded), AI Insights, the ERIS remote integration service, and a REST API with SDK.
The company sells primarily to healthcare providers, U.S. federal/state/local government agencies, and regulated commercial enterprises (legal, financial services, insurance, education). Its go-to-market combines direct enterprise field sales, OEM firmware embedding with hardware vendors (Lexmark, Canon, Ricoh), channel and reseller relationships (notably Carahsoft for government and ACDI for PaperCut/ScansShare), developer/API self-service, and event-driven demand generation through conferences such as HIMSS. Revenue is generated through recurring cloud fax subscriptions, usage-based volume pricing tied to document transmission, professional services for legacy migration, and API/SDK licensing for ISVs and enterprise developers — though pricing is quote-based and not publicly disclosed.
As of mid-2026, ETHERFAX operates with 11–50 employees, holds five patents on Remote FAX Interconnect technology, and is in an active expansion phase: it secured strategic growth capital from Telegraph Hill Partners, completed the Weave Flow acquisition, achieved FedRAMP High IL5 certification in late 2025, added Canon and Carahsoft as distribution partners, and promoted a new CEO — all within approximately seven months. Named customers include Fresenius, UI Health, Gibson Area Hospital, California Department of Toxic Substance Control, University of Maryland, and home health provider tango.
etherFAX firmographics
Firmographics- Name
- etherFAX
- Legal name
- ETHERFAX, LLC
- Website
- https://etherfax.net
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ETHERFAX is a U.S. private company that operates a hybrid-cloud secure document exchange network replacing legacy fax for healthcare providers, U.S. government agencies, and regulated commercial enterprises, offering AI-powered document processing via its SEN platform.
- Ownership category
- akta.pro rank
Where etherFAX is headquartered
LocationHeadquarters
- HQ city
- Holmdel
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
etherFAX business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Cloud Fax Subscription Services: Subscription-based cloud faxing services with various tiers for healthcare, government, and commercial customers. Revenue derived from monthly/annual subscription fees based on usage volumes and feature tiers.
- Usage-Based Volume Pricing: Volume-based pricing model for document transmission, scaling with customer usage patterns for high-volume healthcare and government customers.
- Professional Services: Implementation, migration, and white-glove transition support services for enterprise customers migrating from legacy fax infrastructure.
- API and Developer Licensing: Revenue from REST API access, SDK licensing, and developer integration services for ISVs and enterprise developers.
Go-to-market motion5 records
Distribution channels7 records
Marketing channels6 records
etherFAX product offering
Product offeringCore offering
etherFAX operates a hybrid-cloud Secure Exchange Network (SEN) that replaces traditional telephony with software-defined infrastructure to enable secure, high-speed fax and document exchange for healthcare, government, and commercial enterprises. Its product suite spans a web-based AI-enabled fax client (Engage), Generative AI document workflow automation (Flow), FedRAMP High IL5 certified government faxing (GovCloud), HIPAA-compliant healthcare faxing (HealthCloud), SOC 2-compliant commercial faxing (ProCloud), REST APIs/SDKs, and OEM-embedded integrations with Lexmark, Canon, and Ricoh MFPs.
Product overview
ETHERFAX offers a unified platform-plus-modules architecture for secure cloud faxing and AI-powered document workflow solutions. The core platform consists of ETHERFAX Engage (modern web-based fax client), ETHERFAX Flow (AI-powered intelligent document processing acquired from Weave Cloud Solutions), and the Secure Exchange Network (SEN) for hybrid-cloud document exchange. The company operates differentiated network offerings: ETHERFAX GovCloud (FedRAMP High certified for government), ETHERFAX HealthCloud (HIPAA-compliant for healthcare), and ETHERFAX ProCloud (for commercial sectors). Supporting products include Email Faxing (Microsoft 365/Google Workspace integration), DirectFax Messenger (Teams/Slack integration), and ERIS remote integration service. The ETHERFAX REST API and AI Insights module extend platform capabilities for developers and workflow automation. Founded in 2009, the company leverages patented hybrid-cloud technology to replace legacy fax infrastructure.
Differentiator
Problem solved
Functional benefit
Brands
- ETHERFAX Engage: Modern, AI-enabled fax application for enterprise teams to send and receive faxes from desktop with shared workspaces and AI-powered insights.
- ETHERFAX Flow
- ETHERFAX GovCloud
- ETHERFAX HealthCloud
- ETHERFAX ProCloud
- Secure Exchange Network (SEN)
Products and services
- ETHERFAX Engage Modern web-based cloud fax client that replaces legacy fax technology with an AI-enabled fax application, enabling enterprise teams to manage incoming documents via shared workspaces and AI-powered insights from any device.
- ETHERFAX Flow AI-powered intelligent document workflow solution that automates classification, data extraction, and summarization before routing documents to the correct EHR or system of record in real time.
- ETHERFAX GovCloud FedRAMP High certified cloud-based fax solution for U.S. federal, state, and local government agencies, with DoD CC SRG Impact Level 5 (IL5) cybersecurity controls running in AWS GovCloud High.
- Secure Exchange Network (SEN) Hybrid-cloud technology for secure, high-speed, reliable document exchange without telephony, providing HIPAA and SOC 2 compliant delivery, seamless integration with existing fax servers and applications, and elimination of busy signals.
- ETHERFAX HealthCloud HIPAA-compliant cloud network for healthcare organizations enabling secure exchange of protected health information, clinical documents, lab results, and patient records with full audit visibility.
- ETHERFAX ProCloud Commercial cloud network for professional services and regulated industries operating in HIPAA, SOC 2, HITRUST CSF, and PCI DSS compliant environments.
- ETHERFAX REST API RESTful API and SDK enabling developers to integrate cloud fax and document exchange capabilities into applications, with HIPAA/GDPR compliance, four-nines reliability, built-in redundancy, and EMR/EHR integration flexibility.
- AI Insights Generative AI solution for automated data extraction and document analysis that integrates advanced AI into document workflows for summarization, classification, and routing to appropriate work queues.
Companies that use etherFAX
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
etherFAX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability9 records
Feature7 records
etherFAX partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core, strategic and minor.
- Weave Cloud SolutionscoreAcquisition of Weave Cloud Solutions' AI-powered intelligent document processing product Weave Flow, rebranded as ETHERFAX Flow. Integration into solution suite helps organizations reduce administrative burden and streamline mission-critical workflows.
- Canon U.S.A.coreCollaboration to integrate cloud faxing into Canon's multifunction printers, enabling real-time exchange of high-resolution documents. Integration aims to improve document workflow efficiency and reduce reliance on traditional fax lines for healthcare, government, legal, and education industries.
- CarahsoftcorePartnership to deliver secure, cloud-based data exchange solutions to government agencies, enabling modernization of legacy fax workflows. ETHERFAX solutions meet rigorous federal security standards with seamless integration and hybrid-cloud configurations.
- EpiccoreDirect integration with Epic EMR system via Epic Connection Hub. Enables healthcare organizations to exchange PHI with advanced encryption, fast transmission speeds, and guaranteed delivery through ETHERFAX DirectFax.
- Hyland (OnBase)coreIntegration into Hyland OnBase platform for secure healthcare document exchange. Enables automated document workflows, HIPAA compliance, and seamless integration with EHR systems for efficient document management.
- LexmarkcoreETHERFAX embedded at firmware level in Lexmark multifunction printers (MFPs). Enables organizations to securely fax documents to millions of ETHERFAX connected endpoints with ultra-fast transmission speeds and guaranteed delivery.
- RicohstrategicDirect API-based fax integration with Ricoh PaperStream Capture Pro application. Provides cloud-based document management solution for speed, security, and simplicity with HIPAA and SOC 2 compliance.
- ACDIcoreACDI integrates ETHERFAX with PaperCut (Scan to Fax) and ScansShare (document capture and workflow automation). Hybrid-cloud solution for healthcare, legal, and education sectors.
- Microsoft (Teams)strategicETERFAX Microsoft Teams integration allows users to securely exchange business-critical documents via Teams without changing existing workflows. Reduces app switching and enhances workflow efficiency in HIPAA-compliant environment.
- Google (Workspace)strategicEmail faxing capabilities through Google Workspace enabling users to send and receive faxes directly from Gmail. Part of broader interoperability strategy.
- GLYNT.AIstrategicPartnership to extract business-critical data from incoming faxes using AI-powered data extraction technology.
- LANE Data SolutionsminorExpanded partnership with API integration for secure document delivery.
- Clearspan CommunicationsstrategicStrategic partnership announced in 2021 for enhanced communications capabilities.
- Avaya (DevConnect Program)minorSelected for membership in Avaya DevConnect Program for technology partnership and co-marketing.
- MultiTechstrategicLaunch of Analog-to-ETHERFAX (A2E) device by MultiTech in 2015, extending existing fax infrastructure to the cloud. Next generation A2E device released in 2017.
- uniFLOW (Canon)strategicETHERFAX integration with uniFLOW, Canon's premier solution for federal environments and enterprise businesses in healthcare, legal, and financial industries.
- Loffler CompaniesminorPartnership announced in 2023 for document technology solutions distribution.
- Flex Technology GroupminorPartnership to deliver secure, cloud-based document exchange to end customers.
- ProsourceminorPartnership announced in 2024 for document technology solutions.
- Burwood GroupminorPartner spotlight featured on ETHERFAX website, delivering modern cloud faxing solutions to customers.
Scale indicators5 records
Recent moves6 records
etherFAX competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key highlights7 records
Customer concentration
etherFAX social profiles
Digital presenceetherFAX compliance and trust
Trust signalCompliance10 records
etherFAX financial estimates
Financial estimateRevenue estimate
Valuation estimate
etherFAX leadership team
Management profileNumber of profiles
Profiles13 records
etherFAX subsidiaries and ownership
Company hierarchySubsidiaries1 record
etherFAX funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
etherFAX M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about etherFAX
What does etherFAX do?
etherFAX operates a hybrid-cloud Secure Exchange Network (SEN) that replaces traditional telephony with software-defined infrastructure to enable secure, high-speed fax and document exchange for healthcare, government, and commercial enterprises. Its product suite spans a web-based AI-enabled fax client (Engage), Generative AI document workflow automation (Flow), FedRAMP High IL5 certified government faxing (GovCloud), HIPAA-compliant healthcare faxing (HealthCloud), SOC 2-compliant commercial faxing (ProCloud), REST APIs/SDKs, and OEM-embedded integrations with Lexmark, Canon, and Ricoh MFPs.
Is etherFAX a public or private company?
etherFAX is a private company. It is classified as venture growth investor backed and is currently operating.
When was etherFAX founded?
etherFAX was founded in 2009. It employs 11 to 50 people.
Where is etherFAX based?
etherFAX is headquartered in Holmdel, United States, in the North America region.
How does etherFAX make money?
Four revenue lines are on record. Cloud Fax Subscription Services are the primary driver. The others are usage-Based Volume Pricing, professional Services and API and Developer Licensing.
Does etherFAX have an API?
Yes. ETHERFAX REST API enables organizations to modernize document exchange by seamlessly integrating with existing systems and applications. Features include RESTful interface, scalability and reliability through cloud-based infrastructure, security and compliance (HIPAA and GDPR), integration flexibility with EMR/EHR systems, document management platforms, and custom business applications. Advanced features include image optimization, automatic retries, and status notifications. The API provides four-nines reliability, built-in redundancy, multi-layered security, and easy setup using a software development kit (SDK). Developer documentation is at docs.etherfax.net.