Flex Technology Group
Flex Technology Group is a U.S. private, Oval Partners-backed brand-neutral managed print services platform serving 31,000+ enterprise and mid-market customers across all 50 states through 21+ subsidiaries, with proprietary predictive-analytics technology and recurring MPS contracts anchored by Canon Elite-tier OEM partnerships.
- Company typePrivate
- Founded2005
- HeadquartersMesa, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Flex Technology Group does
Flex Technology Group (FlexTG) is a U.S. private, Oval Partners-backed managed print services (MPS) platform founded in 2005 and headquartered in Mesa, Arizona. The company positions itself as the largest brand-neutral MPS provider in the country, delivering nationwide coverage across all 50 states and Puerto Rico through a family of 21+ operating subsidiaries (FlexPrint, Flo-Tech, Caltronics, ProCopy, Cannon-IV, Action Imaging Group, Standard Office Systems of Atlanta, and others) that retain local identities while consolidating onto a unified national platform. FlexTG serves 31,000+ customers including Fortune 100/500 enterprises, major retailers, top law and consulting firms, healthcare systems, school districts, manufacturers, and financial institutions across nine vertical segments (AEC, Education, Healthcare, Legal, Manufacturing, Retail, Finance, Entertainment, Hospitality). Its core offering is brand-neutral managed print services — centralized fleet management, supply replenishment, security, and cost optimization across mixed-OEM printer environments — delivered with 93%+ employee technicians (vs. industry-subcontractor norm) and supported by a proprietary technology stack that includes a centralized customer dashboard, cloud-based monitoring and alerts, just-in-time toner automation, and a predictive analytics engine that triggers proactive service calls to minimize downtime. The platform is complemented by a hardware portfolio spanning production print, desktop printers, office copiers, wide-format printers, thermal printers, and finishing solutions (with Canon Elite-tier, Konica Minolta, Ricoh, HP, Lexmark, Sharp, Zebra, Epson, and Honeywell OEM partnerships), plus workflow-automation software (DocuWare, PaperCut, PrinterLogic, OpenText, Tungsten Automation, Upland AccuRoute, WestFax, Formed AI), managed IT services via itservices.flextg.com, and print-security services. Revenue mechanics combine subscription-based recurring MPS contracts (custom quote-based, billed monthly), hardware sales, managed IT, software subscriptions, production-print services, and professional services. GTM is enterprise-led through direct field sales, account management, and a self-serve customer portal, supported by content marketing, vertical case studies, and an active M&A roll-up strategy.
Flex Technology Group firmographics
Firmographics- Name
- Flex Technology Group
- Legal name
- FlexPrint, LLC
- Website
- https://flextg.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Flex Technology Group is a U.S. private, Oval Partners-backed brand-neutral managed print services platform serving 31,000+ enterprise and mid-market customers across all 50 states through 21+ subsidiaries, with proprietary predictive-analytics technology and recurring MPS contracts anchored by Canon Elite-tier OEM partnerships.
- Ownership category
- akta.pro rank
Flex Technology Group industry classification
Industry- Product category
- Managed Print Services
- NAICS
- Support Activities for Printing (323120), Office Machinery and Equipment Rental and Leasing (532420)
- SIC
- Service Industries For The Printing Trade (2790), Computer & Office Equipment (3570)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
- akta.pro secondary industries
- Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Finishing & Post-Press Services (Cutting, Folding, Collating, Laminating, Foil, Emboss) (MPAJALAF)
Keywords
Where Flex Technology Group is headquartered
LocationHeadquarters
- HQ city
- Mesa
- HQ country
- United States
- HQ region
- North America
Offices24 records
Markets served
Flex Technology Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Managed Print Services: Core revenue stream providing comprehensive managed print services including fleet management, supply management, security management, and cost management. Delivered as an ongoing service with custom-tailored solutions for organizations requiring nationwide coverage.
- Hardware Sales: Sales of printers, copiers, production print equipment, wide format printers, thermal printers, and specialty printers along with finishing solutions
- Managed IT Services: Managed IT services through its itservices.flextg.com platform providing technology support alongside print management
- Software Solutions: Professional services and software solutions for workflow optimization, document management, and digital transformation
- Production Print Services: High-volume production printing solutions including finishing services for organizations with robust print requirements
- Professional Services: Consulting, implementation, and integration services for print and document management solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Print Services - custom pricing based on organization size and needs |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Flex Technology Group product offering
Product offeringCore offering
Flex Technology Group provides brand-neutral Managed Print Services (MPS) that centrally manage, monitor, and optimize an organization's entire print fleet regardless of device brand or location. The offering is supplemented by hardware sales (production print, desktop printers, copiers, wide format, thermal, specialty), managed IT services, print security, and software-driven workflow optimization across multiple industries.
Product overview
Flex Technology Group (FlexTG) operates as a brand-neutral managed print services (MPS) platform with a nationwide footprint, offering a unified platform-plus-modules architecture. The core offering is Managed Print Services (MPS), which provides centralized management, monitoring, and optimization of print fleets regardless of device brand or location, supported by proprietary technology for 100% visibility, predictability, and control. This core platform is supplemented by a comprehensive hardware portfolio covering Production Print, Desktop Printers, Office Copiers, Wide Format Printers, Thermal Printers, Specialty Printers (label, envelope, badge), and Finishing Solutions. FlexTG also offers software-driven Workflow Optimization services integrating third-party tools (DocuWare, PaperCut, PrinterLogic, OpenText, Tungsten Automation, Upland AccuRoute, WestFax, Formed AI), Managed IT Services, and Print Security Services. The company serves multiple vertical industries (AEC, Education, Healthcare, Legal, Manufacturing, Retail, Finance, Entertainment, Hospitality) through its family of subsidiary brands including FlexPrint, FloTech, Caltronics, ProCopy, Standard Office Systems, and others. The platform is differentiated by proprietary predictive analytics, just-in-time toner delivery, proactive service dispatch, and a single centralized customer dashboard.
Differentiator
Problem solved
Functional benefit
Brands
- FlexPrint: Core managed print services brand under FlexTG family of companies.
- Flo-Tech
- Caltronics Business Systems
Products and services
- Managed Print Services (MPS)
Quantifiable outcome
- $2.5-$4 million savings for healthcare system with 13,000 staff
- +7 more outcomes
Companies that use Flex Technology Group
Customer profileNamed customers11 records
Segments12 records
Ideal customer profiles4 records
Flex Technology Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability5 records
Feature8 records
Flex Technology Group partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered flagship and core.
- CanonflagshipMajor printer OEM partner for production print and office equipment. FlexTG has achieved Elite Member Status in Canon's 2024 Advanced Partner Program, representing the highest tier of partnership.
- Konica MinoltacoreProduction print OEM partner providing industrial printing solutions and equipment.
- RicohcoreProduction print OEM partner specializing in digital presses and 5th color capabilities.
- HPcoreDesktop printer OEM partner providing office printing solutions.
- LexmarkcoreDesktop printer OEM partner for office printing solutions.
- SharpcoreDesktop printer OEM partner for office printing solutions.
- ZebracoreThermal printer OEM partner for industrial and commercial thermal printing solutions.
- EpsoncoreThermal printer OEM partner for industrial and commercial thermal printing solutions.
- Datamax-O'Neil (Honeywell)coreThermal printer OEM partner (brand under Honeywell) for industrial and commercial thermal printing solutions.
- HoneywellcoreThermal printer OEM partner through Datamax-O'Neil brand for industrial and commercial thermal printing solutions.
- DocuWarecoreDocument management and workflow automation software partner. FlexTG was recognized with the 2024 DocuWare Customer Service Champion Award.
- PaperCutcorePrint management software partner providing print tracking, cost control, and secure printing workflows.
- OpenTextcoreEnterprise information management software partner for document management and content collaboration.
- PrinterLogiccoreCloud-native print management platform partner eliminating need for print servers.
- Tungsten Automation (formerly Kofax)coreIntelligent automation software partner for document capture, process automation, and data integration.
- Upland AccuRoutecoreDocument capture, processing, and distribution partner with seamless integration capabilities.
- WestFaxcoreCloud-based fax services partner providing HIPAA-compliant fax solutions for healthcare.
- Formed AIcoreAI-powered document processing and data extraction partner for high-volume data processing needs.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Flex Technology Group competitors and assessment
Company assessmentDirect peers
- ARC Document Solutions: ARC Document Solutions is a large US-based managed print and document services provider serving enterprise and AEC customers with a comparable multi-vertical, multi-location service model similar to FlexTG's nationwide footprint.
- RJ Young: RJ Young is a privately held, US-focused managed print services and office technology provider serving mid-market and enterprise customers across multiple states — directly competing with FlexTG in brand-neutral MPS.
- Gordon Flesch Company: Gordon Flesch Company is a family-owned US office technology and managed print services provider with a similar Midwest-to-national expansion profile, offering MPS, managed IT, and document workflow solutions comparable to FlexTG's stack.
- Marco Technologies: Marco is a large US managed print, managed IT, and office technology provider serving SMB and enterprise customers — directly comparable in product portfolio (MPS, copiers, workflow software) and target verticals to FlexTG.
- Prosource: Prosource is a US managed print and office technology provider offering multi-brand MPS, production print, and managed IT — closely comparable in business model and customer profile to FlexTG.
Broad incumbents
- Xerox: Xerox is a global OEM and broad incumbent offering managed print services, production print, and document workflow software; competes with FlexTG primarily on enterprise contracts where it leverages captive hardware manufacturing.
- Ricoh: Ricoh is a global print OEM with a significant managed print services business and direct enterprise programs — overlapping FlexTG's offering in production print and MPS, though with an OEM-captive go-to-market.
- Konica Minolta: Konica Minolta is a print OEM with extensive managed print and production print services competing across FlexTG's enterprise and production print segments, leveraging captive hardware and All Covered IT services.
- HP: HP is a major printer OEM offering its own managed print services and A3/MFP hardware lines, overlapping with FlexTG's desktop and enterprise MPS offerings while competing for the same IT and procurement budgets.
- Canon: Canon is a print OEM and FlexTG's flagship hardware partner (Elite Member status in Canon's 2024 Advanced Partner Program), but also competes in enterprise MPS and production print via its own direct services organization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Flex Technology Group social profiles
Digital presenceFlex Technology Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Flex Technology Group leadership team
Management profileNumber of profiles
Profiles16 records
Flex Technology Group subsidiaries and ownership
Company hierarchySubsidiaries17 records
Flex Technology Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Flex Technology Group M&A and investment
M&A and investmentM&A2 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Flex Technology Group
What does Flex Technology Group do?
Flex Technology Group provides brand-neutral Managed Print Services (MPS) that centrally manage, monitor, and optimize an organization's entire print fleet regardless of device brand or location. The offering is supplemented by hardware sales (production print, desktop printers, copiers, wide format, thermal, specialty), managed IT services, print security, and software-driven workflow optimization across multiple industries.
Is Flex Technology Group a public or private company?
Flex Technology Group is a private company. It is classified as private equity controlled and is currently operating.
When was Flex Technology Group founded?
Flex Technology Group was founded in 2005. It employs 1,001 to 5,000 people.
Where is Flex Technology Group based?
Flex Technology Group is headquartered in Mesa, United States, in the North America region.
How does Flex Technology Group make money?
Six revenue lines are on record. Managed Print Services are the primary driver. The others are hardware Sales, managed IT Services, software Solutions, production Print Services and professional Services.
Who are Flex Technology Group's main competitors?
Direct peers on record are ARC Document Solutions, RJ Young, Gordon Flesch Company, Marco Technologies and Prosource. Broad incumbents are Xerox, Ricoh, Konica Minolta, HP and Canon.
Does Flex Technology Group have an API?
No public API is recorded for Flex Technology Group.
What industry is Flex Technology Group in?
Flex Technology Group's product category is Managed Print Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of HDACAEAK, Managed Print Hardware (Fleet/Departmental Printers). Its NAICS code is 323120 and its SIC code is 2790.