Flex Technology Group

What Flex Technology Group does

Flex Technology Group (FlexTG) is a U.S. private, Oval Partners-backed managed print services (MPS) platform founded in 2005 and headquartered in Mesa, Arizona. The company positions itself as the largest brand-neutral MPS provider in the country, delivering nationwide coverage across all 50 states and Puerto Rico through a family of 21+ operating subsidiaries (FlexPrint, Flo-Tech, Caltronics, ProCopy, Cannon-IV, Action Imaging Group, Standard Office Systems of Atlanta, and others) that retain local identities while consolidating onto a unified national platform. FlexTG serves 31,000+ customers including Fortune 100/500 enterprises, major retailers, top law and consulting firms, healthcare systems, school districts, manufacturers, and financial institutions across nine vertical segments (AEC, Education, Healthcare, Legal, Manufacturing, Retail, Finance, Entertainment, Hospitality). Its core offering is brand-neutral managed print services — centralized fleet management, supply replenishment, security, and cost optimization across mixed-OEM printer environments — delivered with 93%+ employee technicians (vs. industry-subcontractor norm) and supported by a proprietary technology stack that includes a centralized customer dashboard, cloud-based monitoring and alerts, just-in-time toner automation, and a predictive analytics engine that triggers proactive service calls to minimize downtime. The platform is complemented by a hardware portfolio spanning production print, desktop printers, office copiers, wide-format printers, thermal printers, and finishing solutions (with Canon Elite-tier, Konica Minolta, Ricoh, HP, Lexmark, Sharp, Zebra, Epson, and Honeywell OEM partnerships), plus workflow-automation software (DocuWare, PaperCut, PrinterLogic, OpenText, Tungsten Automation, Upland AccuRoute, WestFax, Formed AI), managed IT services via itservices.flextg.com, and print-security services. Revenue mechanics combine subscription-based recurring MPS contracts (custom quote-based, billed monthly), hardware sales, managed IT, software subscriptions, production-print services, and professional services. GTM is enterprise-led through direct field sales, account management, and a self-serve customer portal, supported by content marketing, vertical case studies, and an active M&A roll-up strategy.

Name

Flex Technology Group

Legal name

FlexPrint, LLC

Website

https://flextg.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Flex Technology Group is a U.S. private, Oval Partners-backed brand-neutral managed print services platform serving 31,000+ enterprise and mid-market customers across all 50 states through 21+ subsidiaries, with proprietary predictive-analytics technology and recurring MPS contracts anchored by Canon Elite-tier OEM partnerships.

Ownership category

akta.pro rank

Product category

Managed Print Services

NAICS

Support Activities for Printing (323120), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Service Industries For The Printing Trade (2790), Computer & Office Equipment (3570)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Finishing & Post-Press Services (Cutting, Folding, Collating, Laminating, Foil, Emboss) (MPAJALAF)

Keywords

• Managed print services
• Office technology solutions
• Print fleet management
• Production print equipment
• Workflow optimization software

Headquarters

HQ city

Mesa

HQ country

United States

HQ region

North America

Offices24 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Managed Print Services: Core revenue stream providing comprehensive managed print services including fleet management, supply management, security management, and cost management. Delivered as an ongoing service with custom-tailored solutions for organizations requiring nationwide coverage.
2. Hardware Sales: Sales of printers, copiers, production print equipment, wide format printers, thermal printers, and specialty printers along with finishing solutions
3. Managed IT Services: Managed IT services through its itservices.flextg.com platform providing technology support alongside print management
4. Software Solutions: Professional services and software solutions for workflow optimization, document management, and digital transformation
5. Production Print Services: High-volume production printing solutions including finishing services for organizations with robust print requirements
6. Professional Services: Consulting, implementation, and integration services for print and document management solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Flex Technology Group provides brand-neutral Managed Print Services (MPS) that centrally manage, monitor, and optimize an organization's entire print fleet regardless of device brand or location. The offering is supplemented by hardware sales (production print, desktop printers, copiers, wide format, thermal, specialty), managed IT services, print security, and software-driven workflow optimization across multiple industries.

Product overview

Flex Technology Group (FlexTG) operates as a brand-neutral managed print services (MPS) platform with a nationwide footprint, offering a unified platform-plus-modules architecture. The core offering is Managed Print Services (MPS), which provides centralized management, monitoring, and optimization of print fleets regardless of device brand or location, supported by proprietary technology for 100% visibility, predictability, and control. This core platform is supplemented by a comprehensive hardware portfolio covering Production Print, Desktop Printers, Office Copiers, Wide Format Printers, Thermal Printers, Specialty Printers (label, envelope, badge), and Finishing Solutions. FlexTG also offers software-driven Workflow Optimization services integrating third-party tools (DocuWare, PaperCut, PrinterLogic, OpenText, Tungsten Automation, Upland AccuRoute, WestFax, Formed AI), Managed IT Services, and Print Security Services. The company serves multiple vertical industries (AEC, Education, Healthcare, Legal, Manufacturing, Retail, Finance, Entertainment, Hospitality) through its family of subsidiary brands including FlexPrint, FloTech, Caltronics, ProCopy, Standard Office Systems, and others. The platform is differentiated by proprietary predictive analytics, just-in-time toner delivery, proactive service dispatch, and a single centralized customer dashboard.

Differentiator

Problem solved

Functional benefit

Brands

• FlexPrint: Core managed print services brand under FlexTG family of companies.
• Flo-Tech
• Caltronics Business Systems

Products and services

• Managed Print Services (MPS)

Quantifiable outcome

• $2.5-$4 million savings for healthcare system with 13,000 staff
• +7 more outcomes

Named customers11 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature8 records

Partnerships

18 partnerships are on record, tiered flagship and core.

• CanonflagshipTechnology or IntegrationMajor printer OEM partner for production print and office equipment. FlexTG has achieved Elite Member Status in Canon's 2024 Advanced Partner Program, representing the highest tier of partnership.
• Konica MinoltacoreTechnology or IntegrationProduction print OEM partner providing industrial printing solutions and equipment.
• RicohcoreTechnology or IntegrationProduction print OEM partner specializing in digital presses and 5th color capabilities.
• HPcoreTechnology or IntegrationDesktop printer OEM partner providing office printing solutions.
• LexmarkcoreTechnology or IntegrationDesktop printer OEM partner for office printing solutions.
• SharpcoreTechnology or IntegrationDesktop printer OEM partner for office printing solutions.
• ZebracoreTechnology or IntegrationThermal printer OEM partner for industrial and commercial thermal printing solutions.
• EpsoncoreTechnology or IntegrationThermal printer OEM partner for industrial and commercial thermal printing solutions.
• Datamax-O'Neil (Honeywell)coreTechnology or IntegrationThermal printer OEM partner (brand under Honeywell) for industrial and commercial thermal printing solutions.
• HoneywellcoreTechnology or IntegrationThermal printer OEM partner through Datamax-O'Neil brand for industrial and commercial thermal printing solutions.
• DocuWarecoreTechnology or IntegrationDocument management and workflow automation software partner. FlexTG was recognized with the 2024 DocuWare Customer Service Champion Award.
• PaperCutcoreTechnology or IntegrationPrint management software partner providing print tracking, cost control, and secure printing workflows.
• OpenTextcoreTechnology or IntegrationEnterprise information management software partner for document management and content collaboration.
• PrinterLogiccoreTechnology or IntegrationCloud-native print management platform partner eliminating need for print servers.
• Tungsten Automation (formerly Kofax)coreTechnology or IntegrationIntelligent automation software partner for document capture, process automation, and data integration.
• Upland AccuRoutecoreTechnology or IntegrationDocument capture, processing, and distribution partner with seamless integration capabilities.
• WestFaxcoreTechnology or IntegrationCloud-based fax services partner providing HIPAA-compliant fax solutions for healthcare.
• Formed AIcoreTechnology or IntegrationAI-powered document processing and data extraction partner for high-volume data processing needs.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ARC Document Solutions: ARC Document Solutions is a large US-based managed print and document services provider serving enterprise and AEC customers with a comparable multi-vertical, multi-location service model similar to FlexTG's nationwide footprint.
• RJ Young: RJ Young is a privately held, US-focused managed print services and office technology provider serving mid-market and enterprise customers across multiple states — directly competing with FlexTG in brand-neutral MPS.
• Gordon Flesch Company: Gordon Flesch Company is a family-owned US office technology and managed print services provider with a similar Midwest-to-national expansion profile, offering MPS, managed IT, and document workflow solutions comparable to FlexTG's stack.
• Marco Technologies: Marco is a large US managed print, managed IT, and office technology provider serving SMB and enterprise customers — directly comparable in product portfolio (MPS, copiers, workflow software) and target verticals to FlexTG.
• Prosource: Prosource is a US managed print and office technology provider offering multi-brand MPS, production print, and managed IT — closely comparable in business model and customer profile to FlexTG.

Broad incumbents

• Xerox: Xerox is a global OEM and broad incumbent offering managed print services, production print, and document workflow software; competes with FlexTG primarily on enterprise contracts where it leverages captive hardware manufacturing.
• Ricoh: Ricoh is a global print OEM with a significant managed print services business and direct enterprise programs — overlapping FlexTG's offering in production print and MPS, though with an OEM-captive go-to-market.
• Konica Minolta: Konica Minolta is a print OEM with extensive managed print and production print services competing across FlexTG's enterprise and production print segments, leveraging captive hardware and All Covered IT services.
• HP: HP is a major printer OEM offering its own managed print services and A3/MFP hardware lines, overlapping with FlexTG's desktop and enterprise MPS offerings while competing for the same IT and procurement budgets.
• Canon: Canon is a print OEM and FlexTG's flagship hardware partner (Elite Member status in Canon's 2024 Advanced Partner Program), but also competes in enterprise MPS and production print via its own direct services organization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CBEsolutions
• Facebookfacebook.com/TheFlexTG
• LinkedInlinkedin.com/company/18767995
• Instagraminstagram.com/theflextg

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flex Technology Group