The Depositary

What The Depositary does

The Depositary Ltd. is a UK-based SaaS company that provides an end-of-tenancy deposit management platform for letting agents, property managers, institutional landlords, Build-to-Rent operators, and Purpose-Built Student Accommodation providers. Founded in 2016 and headquartered in Shoreditch, London, the company focuses on the narrow but high-stakes workflow of protecting, disputing, and releasing tenancy deposits, an area shaped by UK statutory deposit protection requirements. Its core product is a workflow platform that consolidates deposit lifecycle steps, integrates with the UK's two principal tenancy deposit protection schemes (TDS and mydeposits), and connects to major property management systems including Reapit, alongside an expanding network of inventory and inspection technology partners such as Inventory Base, Inventory Hive, No Letting Go, Imfuna, Kaptur, TouchRight, and VeriSmart.

The platform's technology layer is built around two AI-driven features: Smart Proposals, which assists agents in constructing evidence-backed deposit deduction recommendations, and the Negotiation Assistant, which supports the dispute resolution process. These features are delivered via integration with BaseAI rather than proprietary model development, positioning the company as an applied AI user focused on a specific domain workflow. Architecture choices emphasise interoperability with existing agent technology stacks, evidenced by the breadth of PMS, inventory, and channel partner integrations.

The Depositary operates a B2B SaaS subscription model targeting the UK letting agent market. Pricing is not publicly disclosed. Its customer base spans regional independents (e.g., Parkers, Chase Buchanan, Johns & Co) and nationally recognised agency groups (e.g., Your Move, Reeds Rains, Hunters, Romans), with no disclosed funding, no public revenue figures, and a headcount reported in the 1-10 range. Distribution is supplemented by channel partners including ACT Property, Hinch Property Management, and Please Connect Me, indicating a hybrid direct-and-channel go-to-market approach within the UK property technology ecosystem.

Name

The Depositary

Legal name

The Depositary Ltd.

Website

https://thedepositary.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

The Depositary is a UK-based SaaS platform that manages end-of-tenancy deposit workflows for letting agents, property managers, institutional landlords, and BTR/PBSA operators, integrating with TDS, mydeposits, and major property management systems.

Ownership category

akta.pro rank

Headquarters

HQ city

Shoreditch

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: The Depositary operates as a SaaS platform where agents subscribe to access the application. Access is granted to agents who have subscribed to the Application, with Users (tenants and landlords) invited by the Agent.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

The Depositary is a SaaS platform that helps letting agents, property managers, institutional landlords, BTR and PBSA teams manage the end-of-tenancy deposit process from notice to refund. It replaces fragmented manual administration with a single digital workflow that includes AI-powered Smart Proposals and Negotiation Assistant features, and integrates with deposit protection schemes (TDS, mydeposits), CRM systems (Reapit), and 13+ inventory/inspection providers.

Product overview

The Depositary is a single, unified digital platform for end-of-tenancy deposit management. The core The Depositary Platform guides residential teams through the complete tenancy conclusion process from notice to refund, including communications management, partner integrations, liability negotiation, reconciliation, and dispute submission. The platform integrates with leading deposit schemes (TDS, mydeposits), CRM systems (Reapit), and inventory/inspection providers. Add-on AI-powered modules include Smart Proposals (for automated deduction proposal generation) and the Negotiation Assistant (for liability negotiation support).

Differentiator

Problem solved

Functional benefit

Products and services

• The Depositary Platform Digital end-of-tenancy deposit management platform that guides letting agents, property managers, and institutional landlords through the complete tenancy conclusion process from notice to refund. Replaces fragmented manual administration with a single digital workflow including communications management, partner integrations, liability negotiation, reconciliation, and dispute submission. Tenants and landlords access the platform via invitations from subscribing agents.

Quantifiable outcome

• Top performers achieve 5.5 day average reconciliation vs 28 days (agents) and 60 days (landlords) manual average
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability4 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and key.

• TDS (Tenancy Deposit Scheme)coreTechnology or IntegrationTDS is a government-approved deposit protection scheme. Integration enables automatic deposit unprotection when refunds are confirmed, instant reconciliation with allocation ledgers, and streamlined dispute file submission. Available for both TDS Insured and TDS Custodial schemes.
• mydepositscoreTechnology or IntegrationGovernment-authorised deposit protection scheme with over 400,000 members. Integration embeds deposit unprotecting, fund allocation relay, and dispute file submission into The Depositary workflow. Supports both Insured and Custodial schemes.
• ReapitcoreTechnology or IntegrationEnd-to-end technology platform for estate and letting agencies. Integration delivers complete data export including property, landlord, tenancy and tenant data, pushes checkout reports and reconciliation reports to Reapit, triggers refund tasks, and captures tenant forwarding addresses.
• Inventory BasekeyTechnology or IntegrationMobile-first inspection and compliance platform. Integration captures completed checkout reports, extracts meter readings, and captures itemised dilapidations to the deductions dashboard. Features BaseAI-powered analysis.
• Inventory HivekeyTechnology or IntegrationMulti-award-winning cloud-based property inventory and inspection software. Integration captures checkout reports, meter readings, and dilapidations. Manages over 760,000 properties.
• No Letting GokeyTechnology or IntegrationUK's largest property inventory management provider with national coverage through 90+ regional offices. Integration captures checkout reports and extracts meter readings and dilapidations for deposit management.
• ImfunakeyTechnology or IntegrationDigital property inspection and reporting platform with mobile-first approach, GPS-stamped reports, and side-by-side check-in/check-out comparisons. Integration captures checkout reports and related data.
• KapturkeyTechnology or IntegrationProperty reporting software platform for letting agents, landlords and inventory professionals. Supports inventories, check-ins, mid-term inspections and checkouts. Integration captures checkout reports and meter readings.
• TouchRightkeyTechnology or IntegrationAward-winning property reporting tool supporting over 300k properties and 1.5 million reports. Integration captures checkout reports, meter readings and dilapidations for The Depositary platform.
• VeriSmartkeyTechnology or IntegrationProperty inspection and compliance assessment supplier with 40+ franchised areas and 200+ trained inspectors. Integration captures checkout reports and relays meter data and dilapidations.
• ACT PropertykeyTechnology or IntegrationUK's leading inventory and compliance specialists with 500,000+ completed reports. Over 50 professional property inspectors operating across Greater London and surrounding counties. Integration captures checkout reports and extracts relevant data.
• Hinch Property ManagementkeyTechnology or IntegrationAward-winning inventory specialists operating across London, Buckinghamshire and Home Counties. Over 30 trained inventory clerks with 48-hour report turnaround. Integration captures checkout reports and extracts meter readings and dilapidations.
• Please Connect MekeyTechnology or IntegrationFree utility concierge service that notifies utility providers and council at change of tenancy. Integration relays tenancy end date, meter references and readings instantly to enable quick utility closure.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• PayProp: Automated rental payment and reconciliation platform for letting agents and landlords. Comparable in automating the financial close of a tenancy, though broader in scope across the rental lifecycle rather than focused on deposit conclusion.
• Reapit: Largest CRM and operations platform for UK estate and letting agents, and a direct integration partner. Significant overlap in tenancy conclusion workflows via the Reapit AppMarket, with Reapit potentially able to expand native functionality that competes with The Depositary.

Emerging players

• Arthur Online: Cloud-based property management software for landlords and letting agents. Touches the same end-of-tenancy workflows as The Depositary but as a generalist property management system rather than a deposit-specialist vertical product.
• Howsy: UK rental management platform for landlords offering end-to-end tenancy admin. Comparable in targeting fragmented tenancy management workflows, though oriented toward individual landlords rather than institutional letting agents.
• Fixflo: Property maintenance and compliance workflow platform for letting agents, landlords, and housing providers. Adjacent in digitising tenancy operations and serving the same letting agent and institutional landlord segments.

Direct peers

• Goodlord: UK lettings platform offering end-to-end referencing, contracts, deposits, and move-in flows to letting agents. Overlaps with The Depositary across the tenancy lifecycle and serves the same letting agent customer base, with both targeting workflow digitization.
• Inventory Hive: Cloud-based property inventory and inspection software used by many of the same UK letting agents. Integrated with The Depositary, the two products are alternate ways an agent might capture checkout evidence feeding the deposit deduction workflow.
• No Letting Go: UK's largest property inventory management provider with national coverage. Integrated partner of The Depositary and a direct competitor for the checkout inspection and reporting workflow that precedes deposit reconciliation.
• TouchRight: UK property reporting and inspection software, integrated with The Depositary for checkout capture. A direct upstream partner/peer competing for the same agent's workflow attention at the inventory-checkout stage.

Regional players

• PropertyMe: Cloud-based property management software serving agencies primarily in Australia and New Zealand. Comparable in digitising agency workflows and tenant/landlord communications, but operates in a different geography with different tenancy deposit rules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/the_depositary

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Depositary