BigShip
BigShip is an India-based multi-carrier courier aggregation platform serving ecommerce, social sellers, and B2B shippers with AI-powered carrier recommendations, integrated shipping across 17+ logistics partners, and coverage of 29,000+ domestic PIN codes and 190+ international destinations.
- Company typePrivate
- Founded2020
- HeadquartersNew Delhi, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What BigShip does
BigShip operates a multi-carrier courier aggregation platform targeting Indian ecommerce, social sellers, and B2B shippers. The platform integrates 17+ logistics partners — including Delhivery, Xpressbees, Shadowfax, Amazon Shipping, FedEx, DHL, DTDC, and Rivigo — with API-level connectivity to major ecommerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart) and social commerce channels (Facebook, Instagram, WhatsApp). The company reports coverage of 29,000+ domestic PIN codes and 190+ countries for international shipping, processing 1M+ shipments monthly across 30,000+ clients.
Core platform capabilities include the proprietary CORE (Courier Recommendation Engine), which scores carriers on pickup performance, COD remittance speed, delivery efficiency, and RTO rates to recommend optimal partners per shipment; an NDR (Non-Delivery Report) management system with automated customer contact via call, SMS, and email; bulk order upload; SKU inventory management; reverse pickup management; branded buyer notifications; and role-based multi-user access. Underlying technology is described as AI-powered but relies on feature-engineered scoring over proprietary shipment data rather than disclosed ML architectures.
The business model combines per-shipment transaction fees (unit-based pricing starting at Rs. 7.5/kg for B2B heavy shipments and Rs. 21/kg for ecommerce), a nominal platform technology subscription, optional shipping insurance (through ICICI Lombard), and premium early-COD remittance plans (D1-D4). Distribution is hybrid: self-serve web platform and API for SMBs and mid-market, complemented by 50+ dedicated account managers conducting field visits for enterprise and high-volume shippers. The company also operates Call Panda, a 250-agent call-centre subsidiary offering customer support services to ecommerce clients, and maintains sales offices in New Delhi and Kolkata. Pricing is not publicly disclosed in full and is offered via quote-based consultation.
BigShip firmographics
Firmographics- Name
- BigShip
- Legal name
- Bigship Technologies Private Limited
- Website
- https://bigship.in
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- BigShip is an India-based multi-carrier courier aggregation platform serving ecommerce, social sellers, and B2B shippers with AI-powered carrier recommendations, integrated shipping across 17+ logistics partners, and coverage of 29,000+ domestic PIN codes and 190+ international destinations.
- Ownership category
- akta.pro rank
BigShip industry classification
Industry- Product category
- Ecommerce logistics and shipping aggregation
- NAICS
- Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)
- SIC
- Trucking & Courier Services (No Air) (4210), Air Courier Services (4513)
- akta.pro primary industry
- Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)
Keywords
Where BigShip is headquartered
LocationHeadquarters
- HQ city
- New Delhi
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
BigShip business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Shipping/Freight Fees: Revenue generated from shipping fees charged per kilogram. Domestic shipping rates start from Rs. 7.5 per kg for B2B heavy shipments and Rs. 21 per kg for ecommerce shipments. Fees vary based on distance, weight, courier partner selected, and volumetric calculations.
- Platform Fees: Nominal fee charged for technology platform usage. The platform aggregates multiple courier partners and provides value-added services including NDR management, COD remittance, and shipping insurance.
- COD Remittance Services: Cash-on-delivery collection and remittance services with early COD options (D1, D2, D3, D4) available for sellers needing faster access to collected funds.
- Courier Selection Premium: AI-based CORE engine helps optimize courier partner selection based on delivery efficiency, pricing, and RTO rates, potentially commanding premium rates for optimal service combinations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Heavy Shipment B2B - Starting at Rs. 7.5/kg |
| Unit Pricing | Pay-as-you-go | Ecommerce Shipping - Starting at Rs. 21/kg |
| Subscription | Monthly | Platform Technology Fee |
| Hybrid | Monthly | Early COD Remittance Plans |
| Usage-based | Pay-as-you-go | Shipping Insurance |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
BigShip product offering
Product offeringCore offering
BigShip aggregates 17+ courier partners onto a single AI-powered platform (app.bigship.in), allowing ecommerce sellers to compare rates, automatically select the best courier per shipment, generate shipping labels, track deliveries, manage non-delivery reports (NDR), and remit cash-on-delivery funds. It additionally offers Heavy Shipment (LTL/FTL), International Courier, and dedicated B2B shipping automation with volumetric-weight-based billing and multi-channel integrations.
Product overview
BigShip is a courier aggregation platform that serves as India's first business hub for ecommerce logistics. The core product is the BigShip Platform providing access to 17+ carrier partners on a single platform with AI-powered courier selection. The platform integrates multiple modules including BigShip CORE (AI recommendation engine), NDR Management System, SKU Inventory Management, Bulk Order Upload, Branded Email Buyer Notification, Multiple Channel Integration (Magento, WordPress, WooCommerce, Shopify, Wix, Amazon, Flipkart), Single & Multi-User Experience, Reverse Pickup Management, Shipment Tracking, and Dedicated Account Managers. BigShip offers specialized shipping services including Heavy Shipment (LTL/FTL), International Courier (air/sea/express to 190+ countries), and eCommerce Shipping with coverage across 29,000+ PIN codes. Pricing includes nominal platform fees with shipping rates starting from Rs 7.5/kg for B2B and Rs 21/kg for ecommerce shipments.
Differentiator
Problem solved
Functional benefit
Brands
- Call Panda: Call centre services subsidiary with a base of 250 calling agents, providing customer support services for clients.
Products and services
- BigShip Platform AI-powered multi-carrier aggregation SaaS platform that aggregates 17+ courier partners, automates courier selection, generates shipping labels, tracks deliveries, manages non-delivery reports, and remits cash-on-delivery funds; targeted at online sellers ranging from social resellers to mid-market D2C brands and enterprise shippers.
- Heavy Shipment (LTL & FTL) Less-than-truckload (LTL) and full-truckload (FTL) shipping service for bulky, heavy or palletized shipments, served through dedicated account management on the BigShip platform for B2B distributors and enterprise shippers.
- International Courier Service Cross-border international shipping service providing Indian ecommerce sellers with international courier options via partner networks accessed through the BigShip aggregation platform.
- eCommerce Shipping (Automated Multi-Channel) Automated multi-channel eCommerce shipping service that ingests orders from connected sales channels and routes them through the optimal courier on the BigShip platform, with branded tracking notifications and consolidated reverse-pickup handling.
Quantifiable outcome
- 30,000+ happy clients served
- +5 more outcomes
Companies that use BigShip
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles3 records
BigShip technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature9 records
BigShip partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core and minor.
- XpressbeescoreMajor Indian logistics partner providing express delivery services integrated on BigShip's platform for ecommerce shipments across India.
- ShadowfaxcoreFast-growing Indian logistics company offering last-mile delivery and express services for ecommerce shipments.
- Amazon ShippingcoreAmazon's logistics service integrated with BigShip platform for sellers to utilize Amazon's delivery network.
- FedExcoreGlobal express delivery partner for international shipping services including express parcel delivery to 190+ countries.
- DelhiverycoreLeading Indian logistics company providing surface and air freight services, LTL transportation, and comprehensive ecommerce delivery solutions.
- AramexcoreInternational logistics partner for cross-border shipping providing express courier services to global destinations.
- TNTminorInternational express delivery services for time-sensitive shipments globally.
- UPSminorGlobal package delivery and logistics services for international shipments.
- eKartcoreIndian ecommerce logistics provider offering express delivery services integrated on the platform.
- DotzotminorIndian logistics company providing time-definite delivery solutions.
- DHL ExpresscoreGlobal leader in logistics providing international express and freight services for cross-border shipments.
- RivigocoreTechnology-driven logistics company offering express delivery with relay trucking model for faster transit times.
- Gati KWEcoreExpress distribution and supply chain solutions provider for B2B and ecommerce shipments.
- DTDCcoreIndian courier and express logistics services company offering domestic and international delivery solutions.
- SmartrminorLogistics partner providing delivery services for ecommerce shipments.
- MovincoreExpress logistics and freight services provider for B2B and heavy shipments.
- TCI ExpresscoreExpress cargo and freight services provider for surface and air cargo shipments pan-India.
- DP WorldminorGlobal logistics and freight forwarding services including appointment-based delivery options.
- ICICI LombardcoreThird-party insurance provider for shipment insurance covering loss, damage, and theft with 70% invoice value recovery (excluding GST) upon claim approval.
- ShopifycoreEcommerce platform integration enabling Shopify merchants to directly connect their stores with BigShip for automated shipping management.
- MagentocoreEnterprise ecommerce platform integration for seamless order synchronization and shipping label generation.
- WooCommercecoreWordPress ecommerce plugin integration allowing WooCommerce stores to connect with BigShip platform.
- WordPresscoreCMS platform integration enabling WordPress-based stores to use BigShip shipping services.
- AmazoncoreMarketplace integration allowing Amazon sellers to manage shipments through BigShip platform.
- FlipkartcoreIndian marketplace integration for Flipkart sellers to utilize BigShip courier aggregation services.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
BigShip competitors and assessment
Company assessmentDirect peers
- Nimbuspost: Indian courier aggregation platform providing multi-carrier shipping, automated tracking, and rate comparison for ecommerce merchants. Closely comparable in product surface (multi-carrier access, ecommerce integrations, COD remittance) and target SMB/social seller customer base.
- Shiprocket: India's leading courier aggregation platform serving D2C and SMB ecommerce shippers with multi-carrier access, NDR management, COD remittance, and integrations with major ecommerce platforms. Direct competitor with a substantially larger merchant base and disclosed institutional backing (Zomato, Tiger Global).
- Shipyaari: India-based courier aggregator providing multi-carrier ecommerce shipping, rate comparison, COD remittance, and integrations with major marketplaces and ecommerce platforms. Directly comparable in product surface and target customer segments to BigShip.
- Pickrr: India-focused courier aggregator offering multi-carrier shipping, AI-based courier recommendations, and NDR/courier selection tools to ecommerce sellers. Acquired by Flipkart in 2022, amplifying distribution to Flipkart merchants and direct overlap with BigShip's core ecommerce shipper segment.
- iThink Logistics: India-based courier aggregator offering AI-driven courier recommendations, NDR management, COD remittance, and integrations with Shopify, WooCommerce, and marketplaces. Competes head-to-head on the same SMB/D2C shipping value proposition as BigShip.
Broad incumbents
- Shippo: US-based shipping API and aggregator platform offering multi-carrier rate comparison, label generation, and tracking for SMB and mid-market ecommerce merchants. Analogous aggregator model and customer use cases as BigShip, with a developer/API-first tilt.
- ShipStation: US-based multi-carrier shipping software aggregator for ecommerce SMBs with carrier rate shopping, label generation, and ecommerce platform integrations. Comparable in product functionality (multi-carrier aggregation, ecommerce integrations, branded tracking) though serving a different geography.
- Ecom Express: Large Indian third-party logistics provider specializing in ecommerce deliveries with pan-India coverage, COD handling, and reverse logistics. Overlaps with BigShip on the ecommerce courier dimension and competes for the same merchant shipping volumes.
- Delhivery: India's largest integrated logistics and supply chain company offering surface and air freight, LTL/FTL, warehousing, and its own merchant-facing aggregator/3PL platform. A key BigShip carrier partner as well as a competitor whose direct merchant offering can disintermediate BigShip.
Others
- Xpressbees: Indian express logistics carrier integrated as a core carrier partner on BigShip; increasingly offers direct merchant shipping APIs and branded portal experiences, making it adjacent as both a partner and indirect competitor for BigShip merchants.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
BigShip social profiles
Digital presenceBigShip financial estimates
Financial estimateRevenue estimate
Valuation estimate
BigShip leadership team
Management profileNumber of profiles
Profiles1 record
BigShip funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BigShip M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BigShip
What does BigShip do?
BigShip aggregates 17+ courier partners onto a single AI-powered platform (app.bigship.in), allowing ecommerce sellers to compare rates, automatically select the best courier per shipment, generate shipping labels, track deliveries, manage non-delivery reports (NDR), and remit cash-on-delivery funds. It additionally offers Heavy Shipment (LTL/FTL), International Courier, and dedicated B2B shipping automation with volumetric-weight-based billing and multi-channel integrations.
Is BigShip a public or private company?
BigShip is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BigShip founded?
BigShip was founded in 2020. It employs 11 to 50 people.
Where is BigShip based?
BigShip is headquartered in New Delhi, India, in the Asia region.
How does BigShip make money?
Four revenue lines are on record. Shipping/Freight Fees are the primary driver. The others are platform Fees, COD Remittance Services and courier Selection Premium.
Who are BigShip's main competitors?
Direct peers on record are Nimbuspost, Shiprocket, Shipyaari, Pickrr and iThink Logistics. Broad incumbents are Shippo, ShipStation, Ecom Express and Delhivery. Xpressbees is listed as an others.
Does BigShip have an API?
No public API is recorded for BigShip.
What industry is BigShip in?
BigShip's product category is Ecommerce logistics and shipping aggregation. Its primary akta.pro industry code is BPAMAHAD, Courier, Parcel & Last‑Mile Delivery Platforms. Its NAICS code is 488510 and its SIC code is 4210.