Halaxy
Halaxy is a Melbourne-based cloud SaaS platform providing free practice management software to 40,000+ health practitioners globally, monetising through payment processing, rebate claiming, SMS, telehealth, and AI documentation add-ons across Australia, Ireland, and other markets.
- Company typePrivate
- Founded2013
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Halaxy does
Halaxy Pty Ltd (ACN 633 220 612) is a Melbourne-based cloud SaaS company founded in 2013 (originally as HealthKit, rebranded in September 2019) that builds a global practice management platform for health practitioners of any profession and any country health system. The platform, built on the FHIR technical standard for healthcare data interoperability and hosted on AWS, covers appointment scheduling, patient records, clinical documentation, invoicing, payments, rebates (Medicare, DVA, NDIS, private health, workers compensation, ECLIPSE), telehealth, secure messaging, and practice analytics. It serves over 40,000 practitioners and 250,000+ directory profiles across Australia, New Zealand, the United States, the United Kingdom, Ireland, and the Netherlands, with offices in Melbourne and Dublin.
The product is delivered via a freemium model: the core platform is 100% free with no per-practitioner licence fee, and revenue is generated entirely through optional add-on features — payment processing fees (across Stripe, Braintree/PayPal, Airwallex, Tyro, HICAPS), Medicare/DVA/NDIS rebate processing, SMS reminders, telehealth, two-way calendar sync (Outlook, Google, Apple), white-label branding, ECLIPSE claiming at one credit per claim, and Halaxy AI products (AI Scribe and AI File Summary). Distribution is fully self-serve product-led growth: practitioners sign up directly online in under a minute, supported by a 24-hour customer service operation. The company has accumulated 700+ clinical templates, a global preset fee database, and 25+ deep third-party integrations spanning accounting (Xero, QuickBooks, Reckon), secure messaging (HealthLink, ReferralNet, Medical-Objects), pathology (Sonic Labs), and telehealth (Coviu, Twilio).
The business is founder-led by co-founder and co-CEO Alison Hardacre and co-founder and COO Lachlan Wheeler, with 11–50 employees and no disclosed institutional funding, suggesting it is bootstrapped or funded through operational revenue. The company has won the Irish Australian International Trader Award and continues to release major product updates monthly, including AI Scribe (2025), the Halaxy API (October 2025), Practice Dashboard and Passkeys (November 2025), and AI File Summary (January 2026). A public two-sided marketplace — the Halaxy practitioner directory searched 140,000 times per month — connects practitioners with patients and drives organic acquisition.
Halaxy firmographics
Firmographics- Name
- Halaxy
- Legal name
- Halaxy Pty Ltd ACN 633 220 612
- Website
- https://halaxy.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Halaxy is a Melbourne-based cloud SaaS platform providing free practice management software to 40,000+ health practitioners globally, monetising through payment processing, rebate claiming, SMS, telehealth, and AI documentation add-ons across Australia, Ireland, and other markets.
- Ownership category
- akta.pro rank
Halaxy industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Custom Computer Programming Services (541511), Offices of Physicians (6211), Offices of Other Health Practitioners (6213)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Chronic Care & Remote Patient Monitoring (RPM) Platforms (HLALABAF)
- akta.pro secondary industries
- Patient App, Adherence & Engagement for RPM Programs (HLACAFAJ), RPM Reimbursement, Billing & Program Operations Platforms (HLACAFAN)
Keywords
Where Halaxy is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Halaxy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Add-on Feature Subscriptions: While core practice management software is free, Halaxy monetises through optional add-on features including payment processing (credit/debit card fees), Medicare/DVA/other rebate processing, SMS appointment reminders, telehealth consultations, two-way calendar sync, white label branding, ECLIPSE claiming (1 credit per claim), and Halaxy Auto Payments. Add-on features are charged per use (credits) or as subscription add-ons.
- Payment Processing Fees: Practitioners pay processing fees when payments are processed through Halaxy's integrated payment systems. Fees may be passed on to patients. Halaxy credits are used for certain transactions (e.g., ECLIPSE claims cost 1 credit per claim).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Free | Free Core Platform — all essential practice management features at no cost |
| Transaction based/ take rate | Pay-as-you-go | Add-on Features — paid optional extras turbo-charging the practice |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Halaxy product offering
Product offeringCore offering
Halaxy is a cloud-based practice management SaaS platform that lets health practitioners run scheduling, patient records, clinical notes, billing, rebates, payments, and financial reporting from a single free core system, with optional paid add-ons for AI documentation, telehealth, calendar sync, white label branding, and Medicare ECLIPSE claiming. The platform is customised to any health profession and any country health system, integrates with Medicare Australia, DVA, NDIS, HICAPS, private health insurers, and major payment processors, and is supported by a public practitioner directory of 250,000+ clinicians.
Product overview
Halaxy is a cloud-based health platform combining a free core practice management system with optional add-on AI and automation features. The core platform (Halaxy Core Platform) provides appointment scheduling, patient records, clinical invoicing, payments, rebates, and financial reporting for practitioners of any profession and any practice size. Key add-on modules include AI Scribe for automated clinical documentation, AI File Summary for document summarisation, Telehealth for video/phone consultations, and Clinical Tools Library with 700+ clinical templates. The platform integrates with major payment processors (Airwallex, Stripe, Braintree, PayPal, Tyro Health, HICAPS), accounting software (Xero, QuickBooks, Reckon), and clinical systems (Medicare ECLIPSE, Sonic Labs, eRx). For patients, Halaxy offers a separate platform to find practitioners, manage personal health records, and engage with their care team.
Differentiator
Problem solved
Functional benefit
Products and services
- Halaxy Core Platform
- Halaxy for Individuals
- AI Scribe
- AI File Summary
- Telehealth
- Practice Dashboard
- Halaxy API
- White Label Branding
Quantifiable outcome
- Practitioners save up to 1 hour per day on administration
- +8 more outcomes
Companies that use Halaxy
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
Halaxy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability5 records
Feature11 records
Halaxy partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core.
- XerocoreHalaxy integrates with Xero accounting software for accounting reconciliation. When Halaxy practitioner accounts are integrated with Xero, patient billing data flows into Xero for financial reporting. Xero stores this data in the USA. This integration is listed in Halaxy's sub-processor list.
- Medicare Australia / Services AustraliacoreHalaxy processes Medicare and Department of Veteran Affairs (DVA) claims directly within the platform. Practitioners can submit Medicare rebates, bulk bill claims, and DVA claims digitally without leaving Halaxy.
- HICAPScoreHalaxy integrates with HICAPS for processing private health insurance claims at point of service. Supports HICAPS Digital Claims including NDIA (NDIS) agency-managed claims. Enables practitioners to process health fund claims instantly.
- StripecoreHalaxy uses Stripe for processing client payments as one of its payment sub-processors. Stripe handles credit/debit card payment processing for practitioner-patient transactions.
- Braintree / PayPalcoreHalaxy uses Braintree (PayPal) for processing client and debit card payments as part of its payment infrastructure stack.
- AirwallexcoreHalaxy uses Airwallex for processing user payments and client payments. Airwallex Terms apply for payment processing services, with Halaxy administering the Airwallex account on behalf of practitioners.
- PayPalcoreHalaxy processes client PayPal payments through its payment integration stack.
- Tyro HealthcoreHalaxy integrates with Tyro Health for processing client private health and EFT payments at the point of service.
- TwiliocoreHalaxy uses Twilio for SMS messages, video telehealth, and phone telehealth services as a sub-processor. Twilio powers the communication infrastructure within Halaxy.
- AWS (Amazon Web Services)coreHalaxy's web hosting is provided by Amazon Web Services (AWS) in the United States. AWS is Halaxy's primary cloud infrastructure provider.
- HealthLinkcoreHalaxy integrates with HealthLink for secure messaging between practitioners, enabling the electronic transmission of referrals and clinical reports without faxing or scanning.
- ReferralNetcoreHalaxy integrates with ReferralNet for secure clinical messaging, enabling practitioners to send and receive referrals and reports electronically in a HIPAA-equivalent security environment.
- Medical-ObjectscoreHalaxy integrates with Medical-Objects for secure messaging and clinical document exchange between practitioners.
- Sonic LabscoreHalaxy integrates with Sonic Labs for receiving pathology results (blood tests, gene-based testing, tissue pathology) directly into the Halaxy software without manual intervention. Results automatically update clinical notes.
- CoviucoreHalaxy integrates with Coviu for online consultation/telehealth services as part of its telehealth feature set.
- WorkSafe QueenslandcoreHalaxy integrates with WorkSafe Queensland for processing client workers compensation insurance payments for Queensland-based practitioners.
- eRx (Australian eScript Exchange)coreHalaxy supports eRx electronic prescribing, allowing practitioners to issue and manage eScripts directly within the platform. Halaxy has streamlined the eRx registration process, enabling practitioners to complete Connection ID registration entirely within Halaxy.
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
Halaxy competitors and assessment
Company assessmentBroad incumbents
- Tebra (Kareo): US practice management and EHR platform serving independent practices with scheduling, billing, telehealth, and patient engagement — broader incumbent with comparable SMB practitioner focus.
- SimplePractice: US-leading practice management SaaS for health and wellness professionals (owned by TPG). Significantly larger and better-capitalized incumbent with overlapping scheduling, notes, billing, and telehealth capabilities.
- CareCloud: Public company (Nasdaq: CCLD, MTBC) offering practice management, EHR, and revenue cycle management for physicians and specialty practices — broader incumbent with overlapping billing and clinical workflows.
Regional players
- Healthengine: Australia's largest patient-facing healthcare marketplace for finding and booking practitioners. Comparable in serving the same Australian patient-practitioner matching use case but on the consumer side rather than practice management.
Direct peers
- Practice Better: Practice management software for health and wellness professionals with charting, scheduling, telehealth, and client engagement — comparable SMB practitioner focus.
- Cliniko: Allied health practice management SaaS offering scheduling, clinical notes, invoicing, and patient records. Closest direct competitor with similar target market of solo and group health practitioners.
- Jane App: Practice management platform for health and wellness practitioners covering scheduling, charting, billing, and telehealth with a similar freemium-adjacent value proposition.
- Power Diary: Australia-based practice management software for allied health and medical practitioners with calendar, SMS reminders, invoicing, and clinical notes — directly comparable home-market competitor.
- Nookal: Australian practice management software for allied health with multi-practitioner scheduling, clinical notes, NDIS, and HICAPS support — direct Australian-market peer.
Others
- Coviu: Australian video telehealth platform integrated into Halaxy as a sub-processor. Adjacent enabling technology rather than a direct practice management competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Halaxy social profiles
Digital presenceHalaxy compliance and trust
Trust signalCompliance2 records
Halaxy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Halaxy leadership team
Management profileNumber of profiles
Profiles1 record
Halaxy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Halaxy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Halaxy
What does Halaxy do?
Halaxy is a cloud-based practice management SaaS platform that lets health practitioners run scheduling, patient records, clinical notes, billing, rebates, payments, and financial reporting from a single free core system, with optional paid add-ons for AI documentation, telehealth, calendar sync, white label branding, and Medicare ECLIPSE claiming. The platform is customised to any health profession and any country health system, integrates with Medicare Australia, DVA, NDIS, HICAPS, private health insurers, and major payment processors, and is supported by a public practitioner directory of 250,000+ clinicians.
Is Halaxy a public or private company?
Halaxy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Halaxy founded?
Halaxy was founded in 2013. It employs 11 to 50 people.
Where is Halaxy based?
Halaxy is headquartered in Melbourne, Australia, in the Oceania region.
How does Halaxy make money?
Two revenue lines are on record. Add-on Feature Subscriptions are the primary driver. The others are payment Processing Fees.
Who are Halaxy's main competitors?
Broad incumbents on record are Tebra (Kareo), SimplePractice and CareCloud. Healthengine is listed as a regional player. Direct peers are Practice Better, Cliniko, Jane App, Power Diary and Nookal. Coviu is listed as an others.
Does Halaxy have an API?
Yes. The Halaxy API extends the benefits of Halaxy even further, unlocking new ways to automate and customise Halaxy software. Built on the FHIR technical standard (gold standard in healthcare for securely sharing data), the API allows connecting Halaxy with other software used in practice to send and retrieve practice data directly from Halaxy accounts. Features include API webhooks for real-time data retrieval updates, ability to retrieve appointment, patient, claims, fee data, create and update appointments, and manage invoice generation. API Key Manager allows generating unique API keys based on data access requirements. Developer documentation is at developers.halaxy.com.
What industry is Halaxy in?
Halaxy's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLALABAF, Chronic Care & Remote Patient Monitoring (RPM) Platforms, with a secondary code of HLACAFAJ, Patient App, Adherence & Engagement for RPM Programs. Its NAICS code is 541511 and its SIC code is 7372.