Tyro Health

What Tyro Health does

Tyro Health is an Australian healthcare-focused payment and claiming solutions provider headquartered in Melbourne with a registered office in Sydney. The company is a wholly owned subsidiary of Tyro Payments Limited (ASX: TYP), an Australian authorized deposit-taking institution, and was formerly known as Medipass prior to its rebranding in October 2024. Tyro Health serves eight healthcare verticals in Australia: aged care, allied health, dental and orthodontics, general practice, medical specialists, pathology and diagnostic imaging, pharmacy, and veterinary.

The platform is dual-pronged. Tyro Health Online is a browser-based payment and claiming system that processes card payments and health claims without EFTPOS hardware — covering Medicare (including ECLIPSE), DVA, workers' compensation (WorkSafe Victoria, WorkCover Queensland, Comcare, icare NSW), NDIS Plan Manager invoicing, and 99.7%+ of Australia's privately insured population via HealthPoint. Tyro Health EFTPOS provides hardware terminals in CounterTop, Mobile, and Pro Key (in pilot, broader availability from April 2026) form factors, with built-in Medicare Easyclaim, HealthPoint, and Tap & Claim capability. The product integrates with 100+ Practice Management Systems and offers a JavaScript SDK (@medipass/partner-sdk) for partner integrations, alongside features such as multi-merchant facility, dynamic surcharging, Tap & Save, Payment Links, Payment Holds, and Instalments.

Revenue is generated predominantly on a transaction basis: 1.7% + AUD 0.30 per transaction for standard online card payments, AUD 0.14 per approved Medicare/DVA/WorkCover Queensland claim (capped at AUD 39 per location per month), 1.1% of invoice for ECLIPSE claims, hardware rental fees, and discounted bundle pricing (1.2% MSF and free paid claims) when an EFTPOS device is connected. The go-to-market model combines product-led growth via self-serve signup (tyrohealth.medipass.io/sign-up), direct enterprise sales for EFTPOS hardware, and channel sales through 100+ PMS integration partners, with no minimum monthly platform fees, no lock-in contracts, and no setup fees.

Name

Tyro Health

Legal name

Tyro Health Pty Ltd

Website

http://www.tyrohealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

Tyro Health is an Australian healthcare payment and claiming solutions provider serving aged care, dental, general practice, allied health, and other medical verticals. It operates a dual EFTPOS and browser-based online platform integrated with 100+ PMS systems and major Australian health funders.

Ownership category

akta.pro rank

Product category

Healthcare Payment Processing & Claiming Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Health and Welfare Funds (52512)

SIC

Services-Prepackaged Software (7372), Hospital & Medical Service Plans (6324), Accident & Health Insurance (6321), Services-Computer Programming Services (7371)

akta.pro primary industry

Eligibility & Benefits Verification (HLACACAD)

akta.pro secondary industry

Claims Management & Digital FNOL Platforms (FSAGAGAC)

Keywords

• Healthcare payment solutions
• Medical claiming platform
• EFTPOS terminals
• Practice management integrations
• Medicare claiming software

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Card Payment Processing (Tyro Health Online Payments): Transaction-based fees on card payments processed via Tyro Health Online browser-based platform. Standard MSF of 1.7% plus $0.30 per transaction. Reduced rates of 1.2% for bundle customers and 1.3% for PracSuite users. Fees apply to all transactions including pre-authorisations, holds, and refunds regardless of status.
2. Health Claims Processing: Fees for processing paid claims (Medicare Online, DVA, WorkCover Queensland) at $0.14 per approved claim, capped at $39 per location per month. ECLIPSE claims charged at 1.1% of invoice total. Free claims available for Tyro HealthPoint, nib Direct, WorkSafe Victoria, and NDIS Plan Manager.
3. EFTPOS Terminal Hardware & Services: Revenue from EFTPOS terminal rental, hardware sales, and associated transaction fees from CounterTop, Mobile, and Pro Key EFTPOS machines. Standard merchant service fees and terminal rental charges apply. Paper roll supplies provided at discount for healthcare providers.
4. Bundled Services: Bundle pricing combining EFTPOS terminal with Tyro Health Online, offering free paid claims and reduced payment processing fees (1.2%) for eligible merchants with connected EFTPOS devices.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Core offering

Tyro Health provides digital payment and health claiming solutions for Australian healthcare providers via two offerings: Tyro Health Online, a browser-based platform that processes card payments and instant claims for Medicare, DVA, private health insurance (HealthPoint), workers' compensation schemes (WorkSafe Victoria, WorkCover Queensland, Comcare, icare), ECLIPSE, and NDIS; and Tyro Health EFTPOS, hardware terminals (CounterTop, Mobile, Pro Key) with integrated HealthPoint and Medicare Easyclaim functionality. The platform integrates with 100+ Practice Management Systems and includes a JavaScript SDK for software partners to embed claiming and payment functionality.

Product overview

Tyro Health is a healthcare-focused payment solutions company offering a dual-product platform: Tyro Health Online (a browser-based digital payment and claiming platform formerly known as Medipass) and Tyro Health EFTPOS (hardware terminals). Tyro Health Online provides claim processing for Medicare, DVA, private health insurance via HealthPoint, workers' compensation (WorkSafe Victoria, WorkCover Queensland, Comcare, icare), and NDIS, combined with card payment processing without hardware through Payment Links and Instalments. Tyro Health EFTPOS offers CounterTop, Mobile, and Pro Key terminals with built-in Medicare Easyclaim and HealthPoint integration. The platform integrates with 100+ Practice Management Systems and supports major card networks (Visa, Mastercard, eftpos, American Express) and digital wallets (Apple Pay, Google Pay). A JavaScript SDK enables partner integrations. Recent additions include Support at Home for aged care and the Pro Key EFTPOS terminal (pilot).

Differentiator

Problem solved

Functional benefit

Products and services

• Tyro Health Online Browser-based digital payment and claiming platform for Australian healthcare providers, enabling Medicare, DVA, private health insurance (HealthPoint), workers' compensation, ECLIPSE, and NDIS claims processing along with card payments without requiring EFTPOS hardware.
• Tyro Health EFTPOS Hardware-based electronic payment terminal product line for healthcare practices, with built-in Medicare Easyclaim and private health insurance claiming integration, available in CounterTop, Mobile, and Pro Key form factors.
• Tyro Health CounterTop EFTPOS Fixed countertop EFTPOS terminal suitable for reception desks and in-clinic use, supporting HealthPoint for private health insurance claiming and Medicare Easyclaim.
• Tyro Health Mobile EFTPOS Portable wireless EFTPOS terminal for healthcare providers working across multiple locations or making home visits.
• Tyro Health Pro Key EFTPOS Next-generation EFTPOS terminal combining countertop and mobile capabilities, currently in pilot with broader availability expected from April 2026.
• Tyro Health SDK JavaScript-based software development kit enabling practice management software partners to integrate Tyro Health Online claiming and payment functionality directly into their platforms, supporting staging and production environments with API Key and App ID authentication and webhook-based asynchronous transaction updates.
• Support at Home Claims Solution Certified aged care payment platform supporting the Australian government's Support at Home program reforms, enabling in-home care providers to submit claims for home care services.

Quantifiable outcome

• Supports private health claims for over 99.7% of Australia's privately insured population
• +2 more outcomes

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration35 records

Feature10 records

Partnerships

28 partnerships are on record, tiered core and flagship.

• Bp PremiercoreTechnology or IntegrationPMS integration partner. Bp Premier users can process payments and claims directly within their practice management system using Tyro Health solutions.
• ClinikocoreTechnology or IntegrationPMS integration partner with special pricing. Cliniko users access reduced Merchant Service Fees (1.3% + $0.30) for Tyro Health Online Payments within private health insurance transactions.
• Core PracticecoreTechnology or IntegrationPMS integration partner with specific pricing arrangements. Core Practice users have access to Tyro Health Online Payments functionality.
• Dental4WindowscoreTechnology or IntegrationPMS integration partner for dental practices. Enables integrated payment and claiming workflows for dental service providers.
• Fred NXTcoreTechnology or IntegrationPMS integration partner serving pharmacy and health retailers. Integrated payment and claiming solutions.
• Genie from MagentuscoreTechnology or IntegrationPMS integration partner for medical specialists and GP practices. Integrated claiming and payment processing.
• HalaxycoreTechnology or IntegrationPMS integration partner offering unified practice management. Tyro Health payments and claims integrated.
• NookalcoreTechnology or IntegrationPMS integration partner for allied health and physiotherapy practices. Integrated payment and claiming.
• ZandacoreTechnology or IntegrationPMS integration partner for dental and health practices. Integrated Tyro Health payment solutions.
• PracSuitecoreTechnology or IntegrationPMS integration partner with special pricing. PracSuite users receive reduced MSF of 1.3% including Interchange for Tyro Health Online Payments.
• splosecoreTechnology or IntegrationPMS integration partner for allied health practices. Integrated payment and claiming workflows.
• TM3coreTechnology or IntegrationPMS integration partner for physiotherapy and rehabilitation practices. Integrated Tyro Health solutions.
• ZedmedcoreTechnology or IntegrationPMS integration partner for medical practices. Integrated claiming and payment processing.
• MedicalDirector PracsoftcoreTechnology or IntegrationPMS integration partner for general practice. Integrated Medicare claiming and payment solutions.
• Dentally by Henry Schein OnecoreTechnology or IntegrationPMS integration partner for dental practices under Henry Schein One. Integrated payment solutions.
• RxOnecoreTechnology or IntegrationPMS integration partner for pharmacy. Integrated claiming and payment solutions.
• AutoMedcoreTechnology or IntegrationPMS integration partner for practice management. Tyro Health integrated payment and claiming.
• Z SoftwarecoreTechnology or IntegrationPMS integration partner. Integrated Tyro Health payment solutions.
• CoviucoreTechnology or IntegrationTelehealth platform integration partner. Coviu users can access Tyro Health payment solutions for virtual consultations.
• Medicare (Services Australia)coreTechnology or IntegrationMedicare Online Claiming integration via Services Australia. Tyro Health enables instant Medicare claims, ECLIPSE, and rebates through integrated PMS partners and Tyro Health Online.
• Private Health Insurers (via HealthPoint)coreTechnology or IntegrationHealthPoint integration with private health insurers covering 99.7%+ of privately insured Australians. Includes nib, QBE, and other major health funds.
• Department of Veterans' Affairs (DVA)coreTechnology or IntegrationDVA claiming integration. Tyro Health supports Department of Veterans' Affairs claims processing.
• WorkSafe VictoriacoreTechnology or IntegrationWorkers' compensation integration for Victoria. WorkSafe Victoria claims processed at no charge (free claim type).
• WorkCover QueenslandcoreTechnology or IntegrationWorkers' compensation integration for Queensland. WorkCover Queensland claims at $0.14 per claim.
• ComcarecoreTechnology or IntegrationCommonwealth workers' compensation integration. Comcare claims processed through Tyro Health platform.
• icare NSWcoreTechnology or IntegrationInsurance for NSW workers' compensation integration. icare NSW claims and payment processing.
• NDIS (National Disability Insurance Scheme)coreTechnology or IntegrationNDIS Plan Manager Invoicing integration at no charge. Support for NDIS self-managed and plan-managed claims.
• Tyro Payments LimitedflagshipStrategic or Co-development PartnerParent company. Tyro Health Pty Ltd is a wholly owned but not guaranteed subsidiary of Tyro Payments Limited ACN 103 575 042. Tyro Payments is the issuer of EFTPOS terminals and related financial products. Tyro Health provides healthcare-focused digital payment and claiming solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Clover (Fiserv): Fiserv's POS and merchant payment hardware/software platform increasingly used by SMB healthcare practices in Australia and globally. Comparable as an integrated hardware-plus-software payment stack for service-based vertical merchants.

Direct peers

• Rectangle Health: US healthcare payment-processing and patient engagement platform serving dental, medical, and specialty practices. Comparable in serving SMB-to-mid-market healthcare practices with integrated card processing, claim management, and PMS integration workflows.
• HealthPay24: US-based healthcare-focused patient payment and billing platform serving providers and health systems. Closely comparable in product scope — payment processing plus health claim/patient billing workflows integrated with healthcare IT systems.
• HICAPS: HICAPS (owned by National Australia Bank) is the dominant Australian on-the-spot private health insurance claiming terminal used by dentists, physiotherapists, and other allied health providers. Directly competes with Tyro Health EFTPOS and Tyro HealthPoint integration for in-clinic health fund claiming.

Broad incumbents

• Phreesia: Public US patient intake, payments, and engagement platform serving healthcare providers. Competes in the patient payment and provider workflow space at larger enterprise scale, with deep EHR/PMS integrations analogous to Tyro Health's 100+ PMS partner model.
• Waystar: Large US healthcare payments and revenue cycle platform covering patient payments, claims, and eligibility verification. Functional analogue for Tyro Health's payment-plus-claiming model, though at enterprise scale across US payers.
• Stripe (Stripe Terminal / Stripe Healthcare): Global payments infrastructure with Stripe Terminal hardware and developer-friendly APIs analogous to Tyro Health Online and SDK. While not health-vertical-specific, Stripe increasingly serves healthcare merchants and competes on payment processing economics and developer experience.
• Tyro Payments Limited: Tyro Payments Limited (ASX: TYP) is the parent company and underlying payments issuer; the broader Tyro Payments merchant business overlaps with Tyro Health at the EFTPOS level but addresses general retail, hospitality, and other verticals — broader incumbent overlapping on payment infrastructure.

Others

• Best Practice Software (Bp Premier): Australia's leading PMS for general practice and a top Tyro Health integration partner. Included as an adjacent ecosystem participant whose partnership or alternative payment integration could shape Tyro Health's distribution outcomes among GP practices.
• Medipass (pre-acquisition Medipass / predecessor brand): The Medipass platform was acquired by Tyro Payments and rebranded to Tyro Health Online. Prior to integration, Medipass was an independent Australian health-claiming platform — included here to reflect the historical direct peer that Tyro Health absorbed into its product line.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCiMLmZM6MEkTB8MLkS8rn5g
• Facebookfacebook.com/tyrohealth
• LinkedInlinkedin.com/company/tyrohealth
• Instagraminstagram.com/tyrohealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tyro Health