What Sociavore does

Sociavore Inc. is a privately held, self-funded Canadian software company founded in 2018 by Thusenth Dhavaloganathan (CEO) and Amina Gilani (COO) and headquartered in Kitchener-Waterloo, Ontario. The company operates an all-in-one digital hospitality platform that combines a no-code drag-and-drop website builder with integrated commerce, reservations, contactless ordering, ticketing, gift cards, hiring, and a restaurant-focused CRM called Guestbox. Underlying technology is a subscription SaaS platform with 100+ pre-built integrations to POS systems (Square, Toast, Lightspeed, Clover, Micros, NCR Aloha, Touch Bistro, and 30+ others), reservation systems (OpenTable, Resy, Tock), payment processors (Stripe), marketing tools (Klaviyo, Mailchimp, Constant Contact), social channels (Instagram, Facebook, Twitter), and on-demand delivery networks (DoorDash Drive, Uber Direct, Just Eat/Skip Go). The company also offers Google Food Ordering integration enabling commission-free pickup and delivery from Google Search, Maps, and Assistant.

Sociavore sells primarily through a product-led growth motion with a 14-day free trial and self-serve signup, complemented by a sales-assisted demo path for restaurant groups and a channel partner program offering 20% recurring commission to marketing firms and digital agencies. Revenue is generated through a $49 USD / $70 CAD per-location monthly subscription that includes the full feature set, a 3% guest-paid transaction fee on e-commerce orders, optional usage-based SMS fees ($0.03–$0.04 per message), and affiliate commissions paid out to partners. There are no per-order commissions charged to restaurants and no contractual lock-in; customers can subscribe month-to-month or annually. The customer base spans full-service restaurants, quick-service restaurants, bakeries, breweries and wineries, hotels, food halls, and multi-brand restaurant groups, with named references including Gusto 54 Restaurant Group, Charcoal Group (Beertown), PAI Toronto, Distillery Restaurant Corp., and Ignite Group of Brands, alongside long-tail independents. The company operates with 1–10 employees and has been self-funded since inception, explicitly positioning itself against venture-backed competitors such as Popmenu, BentoBox, and Owner.com on price and unit economics.

Name

Sociavore

Legal name

Sociavore Inc.

Website

https://sociavore.co

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Sociavore is a self-funded Canadian SaaS company offering an all-in-one restaurant commerce platform that combines a no-code website builder with commission-free online ordering, reservations, contactless dining, ticketing, gift cards, and a CRM, serving independent restaurants and multi-unit groups primarily in North America at $49 per location per month.

Ownership category

akta.pro rank

Product category

Restaurant Digital Commerce Platform

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Restaurant Reservations & Dining Booking Platforms (BPAMAIAK)

Keywords

• Restaurant website builder
• Online ordering platform
• Contactless dining software
• Restaurant CRM software
• Restaurant ecommerce platform

Headquarters

HQ city

Waterloo

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription - Platform Fee: Monthly subscription fee of $49 USD ($70 CAD) per location. All features included: website builder, online ordering, gift cards, events, reservations, and integrations. No per-order commissions. Month-to-month with optional annual plans.
2. Transaction Fee - E-commerce: 3% transaction fee paid by guest for e-commerce features (online ordering, products). Covers data security, insurance, and SMS notifications.
3. Optional SMS Features: Optional SMS features for waitlist and reservations at $0.03-$0.04 per message depending on region.
4. Partner Program Commission: Partners earn 20% recurring commission on subscriber fees of restaurants they refer.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Sociavore is an all-in-one restaurant commerce platform that combines a drag-and-drop website builder with integrated ecommerce tools for food and beverage businesses. The platform bundles commission-free online ordering, QR/NFC contactless dining, event ticketing, reservations, digital gift cards, a hospitality CRM (Guestbox), digital waitlist, hiring pages, delivery management, and a merch shop into a single flat-rate subscription. It is designed for independent restaurants, restaurant groups, food halls, bakeries, quick-service operators, hotels, and breweries, providing 100+ POS, payments, and marketing integrations.

Product overview

Sociavore is an all-in-one restaurant commerce platform that combines a drag-and-drop website builder with integrated ecommerce tools for restaurants. The core platform includes Website Builder, Online Ordering (commission-free pickup, curbside, and delivery), Contactless Dining (QR code Order & Pay), Events & Ticketing, Reservations, Gift Cards, and a restaurant-focused CRM called Guestbox. Additional operational tools include Hiring management, Digital Waitlist, SEO optimization, Feedback & Forms, Dashboard analytics, Delivery Management, and Theme templates. The platform is priced at $49/month per location with no contracts and is designed specifically for food & beverage businesses including full-service restaurants, bakeries, quick-service restaurants, hotels, breweries, food halls, and restaurant groups.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Builder Drag-and-drop no-code website builder for restaurants that produces mobile-responsive sites with real-time preview, professional hospitality-focused themes, and brand customization without technical experience.
• Online Ordering Commission-free online ordering for restaurant pickup, curbside, and delivery with on-demand driver network access, local delivery zones, and built-in transaction fee handling so restaurants keep more revenue per order.
• Contactless Dining (Order & Pay) QR code and NFC-based at-table mobile ordering and payment module with built-in contact tracing designed to reduce labor costs and increase table turnover for full-service restaurants.
• Events & Ticketing Commission-free event ticketing system for restaurants with event calendar, automatic guest reminders, ticket-type management, and automatic tipping and service-charge handling.
• Reservations Built-in reservation service on restaurant websites with confirmations, guest reminders, guest profiles, and flexible table assignment that eliminates third-party booking fees.
• Merch Shop Retail ecommerce module that lets restaurants sell merchandise, meal kits, cookbooks, and house-made products online with flexible fulfillment options.
• Gift Cards Digital and physical gift card system redeemable across online ordering, contactless dining, ticketed events, and retail products with custom denominations and scheduled gifting.
• Hiring Hiring feature that lets restaurants create job postings and manage applications directly on the restaurant website without third-party job boards.
• Digital Waitlist Digital waitlist management with SMS text notifications that replaces physical pagers and surfaces guest insights on busiest nights, with optional SMS fees per message.
• Guestbox (CRM) Restaurant-focused CRM providing a unified guest view of orders, feedback, reservations, messages, dietary restrictions, and preferences, with two-way guest chat.
• Feedback & Forms Drag-and-drop form builder for collecting guest feedback, private event inquiries, catering requests, and contact tracing information on the restaurant website.
• Restaurant Delivery In-house delivery management that gives restaurants flat-rate access to on-demand delivery networks (DoorDash Drive, Uber Direct, Skip Go) without paying marketplace commissions.
• Food Hall Software Multi-vendor ordering platform for food halls providing a unified ordering interface, automated revenue splitting, and flexible fulfillment options across multiple vendor tenants.
• Kiosk Ordering Self-service kiosk ordering with touchscreen terminals and Apple Pay support for food halls and restaurants needing unattended in-venue ordering.

Quantifiable outcome

• Average independent restaurant saves $850-$1,000+ per month compared to Popmenu
• +3 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration56 records

Feature9 records

Partnerships

18 partnerships are on record, tiered core and major.

• SquarecoreTechnology or IntegrationPreferred payment provider with deep POS integration. Supports 2-way item sync, Square Gift Cards, and Order Manager. Accepts credit cards online and manages orders.
• OpenTablecoreTechnology or IntegrationOne-click integration for restaurant reservations. Guests can book directly through restaurant website.
• ResycoreTechnology or IntegrationOne-click reservation integration. Alternative to OpenTable for restaurants already using Resy.
• TockcoreTechnology or IntegrationReservation and ticketing integration with one-click setup. Supports Tock's booking system.
• KlaviyocoreTechnology or IntegrationMarketing automation integration. Automatically sends email newsletter subscriptions, SMS marketing opt-ins, and online ordering data as subscriptions and events.
• MailchimpmajorTechnology or IntegrationEmail marketing integration. Automatically sends guest data from website into Mailchimp mailing lists.
• InstagrammajorTechnology or IntegrationAutomatically imports Instagram posts as pages on restaurant website. Repurposes existing content for discoverability.
• FacebookmajorTechnology or IntegrationPublish and schedule posts to Facebook directly from Sociavore dashboard.
• DeliverectcoreTechnology or IntegrationOmni-channel restaurant management. Sends Sociavore online orders to POS and provides operational tools for front and back of house.
• CubohcoreTechnology or IntegrationOrder aggregation. Punches orders automatically from Sociavore website straight into restaurant POS.
• LightspeedcoreTechnology or IntegrationSend online orders from restaurant website directly into Lightspeed POS for delivery.
• DoorDash DrivecoreTechnology or IntegrationOn-demand delivery network. Access DoorDash drivers at flat-rate fees without marketplace commission.
• Uber DirectcoreTechnology or IntegrationOn-demand delivery network. Access Uber drivers at flat-rate fees without marketplace commission.
• Just Eat/Skip GocoreTechnology or IntegrationOn-demand delivery network. Access Skip driver fleet at flat-rate fees without marketplace commission.
• Clover POScoreTechnology or IntegrationSend online orders from website directly into Clover POS.
• Toast POScoreTechnology or IntegrationSend online orders from website directly into Toast POS.
• StripecoreTechnology or IntegrationPayments processing. Powers Sociavore Payments for secure transactions.
• Marketing & Digital AgenciescoreChannel Partner/ Reseller/ DistributorPartner program for marketing firms, system integrators, ecommerce experts, designers, developers, and digital agencies. Earn 20% commission on referred subscriber fees.

Scale indicators4 records

Recent moves1 record

Expansion highlights6 records

Direct peers

• SpotHopper: SpotHopper is an all-in-one restaurant marketing and online ordering platform for independent restaurants. Comparable feature set and target customer, and explicitly named on Sociavore's competitive comparison pages.
• Owner.com: Owner.com provides restaurant websites, commission-free online ordering, and marketing tools targeted at independent restaurants. Named by Sociavore as a directly comparable alternative with overlapping pricing/feature positioning.
• Popmenu: Popmenu offers restaurant websites with integrated online ordering, marketing automation, and guest engagement. Listed as a direct competitor on Sociavore's comparison pages, serving similar SMB and group restaurant customers.
• ChowNow: ChowNow offers commission-free online ordering, branded restaurant websites, and marketing tools for independent restaurants. Direct overlap with Sociavore's online ordering and website builder offering.
• BentoBox: BentoBox is an all-in-one restaurant platform offering website builder, online ordering, marketing, and guest management. It is Sociavore's named direct competitor and explicitly compared on Sociavore's pricing/comparison pages.

Broad incumbents

• Toast: Toast is a leading restaurant POS platform that has expanded into websites, online ordering, marketing, and guest engagement. Functions as both a Sociavore integration partner and a broader incumbent competitor with deeper resources.
• Square Online: Square offers website building, online ordering, and payment processing for restaurants as part of its broader commerce platform. Listed on Sociavore's comparison pages and serves as both partner and competitor.
• Wix Restaurants: Wix provides a website builder with restaurant-specific online ordering and reservations modules. Listed by Sociavore as a competing alternative for restaurant website creation, serving a broader SMB audience.

Emerging players

• Deliverect: Deliverect aggregates online orders from multiple channels and routes them into restaurant POS systems. It is a Sociavore integration partner but also competes in adjacent restaurant order-management territory.
• GloriaFood: GloriaFood offers free restaurant websites with online ordering and table reservations aimed at small, independent restaurants. Competes at the low-end pricing tier with overlapping website and ordering functionality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sociavore
• Facebookfacebook.com/sociavore

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sociavore