Platinum Partner
Platinum Partner is an Australian value-added reseller and implementation partner that deploys and supports twelve enterprise software platforms (ClickUp, Make, Lark, VMware, Adobe, Microsoft 365, etc.) for enterprise, government, non-profit, real estate, and reseller customers across ANZ, ASEAN, and Africa.
- Company typePrivate
- Founded2020
- HeadquartersSurfers Paradise, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Platinum Partner does
Platinum Partner Network Pty Ltd is a privately held Australian value-added reseller and implementation partner founded in 2020 and headquartered in Surfers Paradise, Queensland. The company does not develop proprietary technology; instead, it specializes in deploying, integrating, and supporting third-party work management, automation, productivity, and infrastructure software from twelve vendor partners — including ClickUp, Make, Lark, Smartsheet, Wrike, Workato, DocuSign, Microsoft 365, Zoom, Adobe Creative Cloud, and VMware by Broadcom. Service tiers span a complimentary 8-hour onboarding program, a paid Kickstarter turnkey implementation package, monthly Premium Support, and Elite Managed Services with enhanced SLAs and weekly training.
The company operates a sales-led, event-driven go-to-market with free consultations, recurring webinars on Make automation and platform comparisons, and a zero-cost franchise model that recruits solution providers to resell software and build recurring-revenue customer portfolios. Target customers are enterprise and mid-market organizations in ANZ, ASEAN, and Africa, with named segments including enterprise businesses, government agencies, non-profits, real estate firms, and IT solution providers. Revenue is generated through four streams: software resale commissions, professional services (deployment, onboarding, training), managed services subscriptions, and franchise licensing/royalties. Ownership is founder/management-led with no disclosed institutional investors or funding rounds.
Platinum Partner firmographics
Firmographics- Name
- Platinum Partner
- Legal name
- Platinum Partner Network Pty Ltd
- Website
- https://platinumpartner.com.au
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Platinum Partner is an Australian value-added reseller and implementation partner that deploys and supports twelve enterprise software platforms (ClickUp, Make, Lark, VMware, Adobe, Microsoft 365, etc.) for enterprise, government, non-profit, real estate, and reseller customers across ANZ, ASEAN, and Africa.
- Ownership category
- akta.pro rank
Platinum Partner industry classification
Industry- Product category
- IT Implementation and Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)
- SIC
- Services-Management Consulting Services (8742), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
Keywords
Where Platinum Partner is headquartered
LocationHeadquarters
- HQ city
- Surfers Paradise
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Platinum Partner business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Software Resale and Referral: As a platinum partner for multiple software vendors, Platinum Partner earns commissions and revenue sharing from software licenses sold to customers. The company facilitates license procurement, renewals, and management for franchisees and direct customers.
- Professional Services: Deployment, implementation, onboarding, training, and consulting services for software platforms. Includes free 8-hour onboarding program and paid Kickstarter packages for customized setup and turnkey solutions.
- Managed Services: Premium Support and Elite Managed Services provide ongoing platform monitoring, governance, weekly training, and priority issue resolution for customers requiring advanced support beyond standard offering.
- Franchise Revenue: Solution providers can join as franchisees at no cost, receiving access to better pricing, support, and recurring revenue streams from customer portfolios they build.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | One time | Free Onboarding - 8-hour complimentary program for teams getting started |
| Subscription | Multi-year contract | Kickstarter Package - Turnkey solution with customized setup and dedicated project management |
| Subscription | Monthly | Premium Support - Dedicated support partner with priority resolution |
| Subscription | Monthly | Elite Managed Services - Advanced support with governance and platform monitoring |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Platinum Partner product offering
Product offeringCore offering
Platinum Partner is a multi-vendor solution provider and implementation partner that resells, deploys, and supports third-party work management, automation, productivity, creative, and cloud infrastructure software (including ClickUp, Make, Workato, Lark, Microsoft 365, Adobe Creative Cloud, and VMware by Broadcom). The company sells a service portfolio spanning a free 8-hour Onboarding program, a paid Kickstarter turnkey implementation package, Premium Support, and Elite Managed Services, while operating a franchise network that lets other solution providers resell software under Platinum Partner's pricing and support umbrella.
Product overview
Platinum Partner is a multi-vendor solution provider and integrator offering consulting, deployment, support, and training services across a portfolio of partner software products. Their service offerings include a free 8-hour Onboarding program, paid Kickstarter Package (turnkey implementation), Premium Support (dedicated support partner), and Elite Managed Services (advanced governance and monitoring). They partner with leading software vendors including ClickUp, Lark, Smartsheet, and Wrike (work management); Make and Workato (integration/automation); Intellistack and DocuSign (documents); Microsoft 365 and Zoom (productivity); Adobe Creative Cloud (creative); and VMware by Broadcom (infrastructure). The company operates across ANZ, ASEAN, and Africa regions.
Differentiator
Problem solved
Functional benefit
Products and services
- Free Onboarding Program A complimentary 8-hour onboarding program providing expert guidance from certified consultants, step-by-step configuration support, knowledge transfer, focused hands-on training, and ongoing learning resources for teams getting started on partner platforms with no budget.
- Kickstarter Package A paid turnkey implementation package including a dedicated project manager, customized platform setup tailored to business requirements, seamless integration with existing tools, templates and automation building, deployment, and hands-on training. Delivered on a multi-year contract.
- Premium Support A monthly subscription providing a dedicated support partner as the single point of contact, a self-service documentation library, priority issue resolution, dedicated support channels (phone, ticketing, email), expert consulting, and monthly release review webinars.
- Elite Managed Services An advanced monthly managed services offering with faster response time under an Elite SLA, enhanced support channels including Zoom calls and WhatsApp, weekly training sessions for onboarding new team members, regular business reviews, and strategy meetings. Includes ongoing platform monitoring and governance.
- Solution Provider Franchise Program A no-cost franchise program that lets solution providers join Platinum Partner's network to access better vendor pricing, centralized support, and recurring revenue streams from software resale to customers they bring on board.
Companies that use Platinum Partner
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles5 records
Platinum Partner technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Platinum Partner partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and secondary.
- ClickUpcorePlatinum Partner is a ClickUp partner providing implementation, deployment, and support services. Offers free 8-hour onboarding and Kickstarter turnkey packages for ClickUp platform adoption.
- LarkcoreLark suite implementation partner offering productivity and collaboration solutions with deployment and training services.
- Make (formerly Integromat)corePrimary integration and automation platform partner. Platinum Partner hosts regular 'Discover Make' webinar events and provides Make implementation, data migration, and automation services.
- WorkatosecondaryEnterprise integration platform partner for complex workflow automation and integration scenarios.
- SmartsheetsecondaryWork management platform partner for enterprise project and resource management implementations.
- WrikesecondaryProject management platform partner offering additional work management options for customers.
- DocuSignsecondaryElectronic signature and document management integration partner within the Documents and Data Manager solution category.
- IntellistacksecondaryDocument and data management solution partner (previously Formstack) for workflow and form automation.
- Microsoft 365coreProductivity and collaboration suite partner providing Microsoft 365 implementation and integration services.
- ZoomsecondaryVideo conferencing and collaboration platform partner within productivity suite offerings.
- Adobe Creative CloudsecondaryCreative and design platform partner offering Adobe implementation, onboarding, and training services. Provides 8-hour free onboarding and Kickstarter packages.
- VMware by BroadcomcoreCloud and infrastructure partner offering VMware virtualization and hybrid cloud solutions with deployment services, premium support, and elite managed services.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Platinum Partner competitors and assessment
Company assessmentDirect peers
- ITConnexion: Australia-based IT consultancy and managed-services provider serving mid-market and enterprise customers with multi-vendor cloud and productivity solutions. Directly comparable to Platinum Partner in geography, customer segment, and multi-vendor implementation model.
- Versent: Australian cloud and digital transformation consultancy focused on AWS, Microsoft, and modern workplace platforms. Comparable as a regional SI delivering cloud and workplace implementations with managed services across ANZ.
- Kloud: Australia-based cloud solutions consultancy (now part of Canon Business Services) specialising in Microsoft, AWS, and enterprise platform implementations. Similar VAR-and-services model targeting ANZ enterprise customers.
- Fronde: Trans-Tasman systems integrator with offices across ANZ delivering cloud, collaboration, and workplace solutions from vendors such as Microsoft, Cisco, and Google. Comparable in regional SI positioning and multi-vendor delivery.
- Agile IT: US-based Microsoft-focused modern workplace and security MSP delivering Microsoft 365, Azure, and productivity implementations with managed support. Directly comparable as a multi-vendor platinum-style partner with managed services.
Broad incumbents
- Datacom: Large ANZ-headquartered IT services company delivering cloud, workplace, and managed services across the region. Comparable in service portfolio but much larger and broader, competing on enterprise deals.
- Slalom: Global technology and business consulting firm with offices across ANZ delivering digital workplace, cloud, and data transformations. Comparable in workplace-and-cloud consulting but at significantly greater scale and breadth.
- Insight Enterprises: Global Fortune 500 IT solutions provider reselling software, hardware, and cloud services with managed and professional services. Overlaps with Platinum Partner's VAR-and-services model but at vastly greater scale and geographic reach.
- SHI International: One of the largest US-based IT solutions and software resellers with extensive managed and professional services. Comparable in software-resale and service-delivery model but with enterprise-scale operations.
- Connection (now part of Insight): Enterprise IT solutions provider combining hardware, software, and cloud resale with configuration and managed services. Comparable in value-added reseller role for productivity and cloud vendors, though at much larger scale.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Platinum Partner social profiles
Digital presencePlatinum Partner financial estimates
Financial estimateRevenue estimate
Valuation estimate
Platinum Partner leadership team
Management profileNumber of profiles
Profiles1 record
Platinum Partner funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Platinum Partner M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Platinum Partner
What does Platinum Partner do?
Platinum Partner is a multi-vendor solution provider and implementation partner that resells, deploys, and supports third-party work management, automation, productivity, creative, and cloud infrastructure software (including ClickUp, Make, Workato, Lark, Microsoft 365, Adobe Creative Cloud, and VMware by Broadcom). The company sells a service portfolio spanning a free 8-hour Onboarding program, a paid Kickstarter turnkey implementation package, Premium Support, and Elite Managed Services, while operating a franchise network that lets other solution providers resell software under Platinum Partner's pricing and support umbrella.
Is Platinum Partner a public or private company?
Platinum Partner is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Platinum Partner founded?
Platinum Partner was founded in 2020. It employs 1 to 10 people.
Where is Platinum Partner based?
Platinum Partner is headquartered in Surfers Paradise, Australia, in the Oceania region.
How does Platinum Partner make money?
Four revenue lines are on record. Software Resale and Referral is the primary driver. The others are professional Services, managed Services and franchise Revenue.
Who are Platinum Partner's main competitors?
Direct peers on record are ITConnexion, Versent, Kloud, Fronde and Agile IT. Broad incumbents are Datacom, Slalom, Insight Enterprises, SHI International and Connection (now part of Insight).
Does Platinum Partner have an API?
No public API is recorded for Platinum Partner.
What industry is Platinum Partner in?
Platinum Partner's product category is IT Implementation and Managed Services. Its primary akta.pro industry code is BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support). Its NAICS code is 54151 and its SIC code is 8742.