Advanced Imaging Solutions

What Advanced Imaging Solutions does

Advanced Imaging Solutions (AIS, legal entity AIS, Inc.) is a Las Vegas-headquartered, privately held managed office technology provider serving small and mid-sized businesses across Nevada and Southern California. Founded in 2002 by Gary Harouff—formerly President of Toshiba Business Solutions—the company operates from five physical offices (North Las Vegas, San Diego, Rancho Cucamonga, Palm Desert, Pasadena) with 101–250 employees and a 24/7/365 US-based support organization that reports a 27-minute average response time, 98.7% live-answer rate, and 95% issue resolution without business interruption. AIS sells and services a multi-line technology stack anchored by Kyocera and Xerox (both Elite-tier partner status), with additional distribution across HP, Cisco, Microsoft, RingCentral, Fortinet, Bitdefender, Datto, SentinelOne, and Verkada.

The company's product surface spans managed IT services (vendor management, vCIO, remote monitoring, cybersecurity), managed print services (cost-per-page fleet management, automated toner ordering, preventative maintenance), business phone systems (cloud and on-premise VoIP, contact center, mobility), security cameras and access control (Verkada cloud-based systems), and a software layer integrating document management platforms such as DocuWare, Square 9, SharePoint, and OnBase. AIS-owned proprietary technology is limited but includes the E-Info customer portal—a 24/7 self-service interface for service tickets, supply ordering, and meter reads—and Advanced Print Care for managed print fleet administration. No public APIs, SDKs, or developer platform exist; integrations are channel-vendor specific rather than API-driven.

AIS generates revenue across five streams: subscription/recurring managed IT services, managed print services on cost-per-page agreements, one-time office equipment sales (with optional leasing), phone system hardware plus recurring service fees, and project-based professional services. Go-to-market is sales-led through direct field representatives and an inside sales team operating on a consultative 'Let's Talk Tech' motion, supported by an inbound content marketing engine (Learning Center blog, YouTube channel, social presence) and customer testimonials. The customer base is distributed across SMB and mid-market accounts in legal, healthcare, education, hospitality, distribution, religious organizations, and moving services—with multiple named relationships exceeding 15 years and a single disclosed acquisition (Comworx, 2019) used to extend reach. The company is entirely founder-owned, with no disclosed private equity, venture capital, or institutional investment.

Name

Advanced Imaging Solutions

Legal name

AIS, Inc.

Website

https://ais-now.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

Advanced Imaging Solutions is a privately held, Las Vegas-based managed office technology provider serving SMB and mid-market customers across Nevada and Southern California with managed IT, managed print, phone systems, and security solutions delivered through five regional offices.

Ownership category

akta.pro rank

Product category

Office Technology and Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Photographic Services (54192)

SIC

Electronic Computers (3571), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Managed IT services
• Office technology solutions
• Managed print services
• Business phone systems
• Copier and printer sales

Headquarters

HQ city

North Las Vegas

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed IT services including vendor management, vCIO services, remote monitoring, data & cyber security, software updates, and proactive maintenance. Operates on subscription/contract basis with monthly pricing.
2. Managed Print Services: Managed copier and printer services including fleet management, supplies, maintenance, and real-time print cost monitoring. Revenue from cost-per-page agreements and service contracts.
3. Office Equipment Sales: Sales of copiers, printers, multifunction devices, wide-format printers, production printers, and security cameras. One-time hardware sales revenue with optional leasing.
4. Phone Systems: Business phone system sales and services including cloud and on-premise systems, contact centers, mobility solutions, and call recording. Revenue from hardware, installation, and ongoing service fees.
5. Professional Services: Technology assessment, planning, and implementation services. Risk assessments, technology roadmaps, and project management for IT infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Advanced Imaging Solutions (AIS) is an office technology solutions provider selling and servicing copiers, printers (desktop, MFP, wide-format, production, laser), business phone systems (cloud and on-premise VoIP), security cameras and access control, and software solutions. It also delivers managed IT services including vCIO leadership, remote monitoring, cybersecurity, vendor management, and proactive maintenance under recurring contracts. Customers are primarily small and mid-sized businesses across Nevada and Southern California served through five physical offices.

Product overview

Advanced Imaging Solutions (AIS) is a managed office technology solutions provider operating as a unified platform with multiple integrated product lines. The core offerings span IT Services (vendor management, vCIO, remote monitoring, cybersecurity), Phone Systems (cloud/on-premise VoIP, contact centers, mobility), and a comprehensive Copiers & Printers portfolio including Desktop Printers, MFPs/Copiers, Wide-Format Printers, Production Printers, and Laser Printers sourced from Kyocera, Xerox, and HP. Security Cameras & Access Control and Software Solutions round out the technology stack. Add-on modules include E-Info (customer portal for fleet management), Advanced Print Care (managed print services), and document management integrations (DocuWare, Square 9, SharePoint, OnBase) as well as copier apps like Ringdale FollowMe, Kyocera Cloud Connect, PinPoint Scan 3, and Kyocera Net Admin that extend core device functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Recurring managed IT services for businesses including vendor management, virtual CIO (vCIO) leadership, remote monitoring, data and cyber security, software updates and integration, and proactive maintenance of business technology infrastructure. Sold on subscription/contract basis with monthly billing.
• Business Phone Systems Business phone system sales and services encompassing cloud and on-premise systems, contact centers, mobility solutions, and call recording. Revenue from hardware, installation, and recurring service fees, sourced through RingCentral, Collabrance, and Intermedia partnerships.
• MFPs/Copiers Multifunction printers and copiers combining printing, copying, scanning, and fax capabilities. Offered through Kyocera, Xerox, and HP partnerships with features such as OCR, secure print release, and cloud connectivity for office print environments.
• Desktop Printers Desktop printer solutions for office environments, sourced through Kyocera, Xerox, and HP partnerships and resold by AIS.
• Wide-Format Printers Large-format printing solutions for architectural designs, banners, maps, and presentations on paper from 18 to 100 inches wide, sold and serviced by AIS.
• Production Printers High-volume digital production printers designed for large-scale printing operations with automated finishing options, sold and serviced by AIS.
• Laser Printers Laser printing solutions for high-volume black-and-white and color printing with cost efficiency and speed, supplied and supported by AIS.
• Security Cameras & Access Control Business security camera systems and access control solutions for monitoring and protecting office buildings, deployed and managed by AIS through Verkada and other partner technologies.
• Software Solutions Software solutions including document management system integration (DocuWare, Square 9, SharePoint, OnBase), print management software, and business productivity tools deployed and managed as part of AIS technology stack.
• Managed Print Services (Advanced Print Care) Managed print services program for print fleet management, including automated toner ordering, supply tracking, and maintenance coordination across AIS customer copiers and printers.
• Professional Services (Technology Assessment and Roadmapping) Professional services including technology assessments, risk assessments, technology roadmaps, planning, and project management for IT infrastructure implementations. Sold as one-time and project-based engagements alongside managed service contracts.

Quantifiable outcome

• 27-minute average response time for IT support requests
• +4 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature2 records

Partnerships

14 partnerships are on record, tiered core and supporting.

• KyoceracoreTechnology or IntegrationElite dealer status with Kyocera Document Solutions. AIS sells and services Kyocera copiers, printers, and multifunction devices. Kyocera machines accommodate millions of copies per year with automatic toner ordering and reporting capabilities.
• XeroxcoreTechnology or IntegrationAuthorized dealer in Xerox's Document Technology Partner Program. AIS sells and services Xerox document technology products including copiers and production printers.
• HPsupportingTechnology or IntegrationTechnology partner providing HP printers and copier products for AIS customer deployments.
• CiscosupportingTechnology or IntegrationTechnology partnership for Cisco networking and communication solutions integrated into AIS managed IT services.
• MicrosoftsupportingTechnology or IntegrationMicrosoft and Microsoft Teams technology partner providing cloud productivity and collaboration tools as part of AIS technology stack.
• RingCentralsupportingTechnology or IntegrationCloud phone system partner providing VoIP and unified communications solutions sold and supported by AIS.
• BitdefendersupportingTechnology or IntegrationCybersecurity technology partner providing endpoint protection integrated into AIS managed IT security offerings.
• FortinetsupportingTechnology or IntegrationNetwork security partner providing firewall solutions as part of AIS managed IT services infrastructure.
• DattosupportingTechnology or IntegrationBackup and disaster recovery technology partner integrated into AIS managed IT services for data protection.
• SentinelOnesupportingTechnology or IntegrationEndpoint protection partner providing AI-driven security solutions as part of AIS cybersecurity stack.
• VerkadasupportingTechnology or IntegrationSecurity camera and access control partner providing cloud-based video security solutions sold and deployed by AIS.
• KnowBe4supportingTechnology or IntegrationSecurity awareness training partner providing phishing simulation and security training integrated into AIS managed IT services.
• CollabrancesupportingChannel Partner/ Reseller/ DistributorMaster agent and channel partner for cloud communications solutions enabling AIS to deliver unified communications services.
• IntermediasupportingTechnology or IntegrationCloud communication and collaboration partner providing hosted email, file sharing, and communication services integrated into AIS offerings.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Marco Technologies: US Midwest-based managed IT, managed print, and document technology provider with a similar SMB/mid-market consultative sales motion and recurring services revenue model. Highly comparable operating playbook to AIS across multiple geographies.
• Gordon Flesch Company: Privately held US Midwest office technology and managed services company offering copiers, managed print, managed IT, and document solutions to SMB and enterprise customers. Closely mirrors AIS's bundled technology provider model.
• RJ Young: US Southeast office technology dealer offering managed print, managed IT, document management, and copier/printer hardware. Comparable regional scale and full-stack office technology positioning to AIS.
• EO Johnson Business Technologies: Privately held US office technology and managed services provider covering managed IT, managed print, copiers, and unified communications. Closely mirrors AIS's SMB-focused, multi-state regional operating model.

Broad incumbents

• Konica Minolta Business Solutions: Global manufacturer and managed services provider in office technology, IT services, and document management. Operates both direct and through dealer channels, making it both a partner-class competitor and an incumbent comparable in the same SMB managed services market.
• Ricoh USA: Major office technology provider offering copiers, managed print, managed IT, and document services across the US. Competes with AIS for the same SMB and mid-market accounts and provides a direct benchmark for managed services scale in the same geography.
• Sharp Electronics Corporation: Manufacturer and provider of office technology including copiers, printers, and managed document services. Operates through dealer channels that overlap with AIS's go-to-market and competes for SMB technology spend.
• Toshiba Business Solutions: Global office technology and managed services player whose former US division was led by AIS's founder (Gary Harouff, ex-President of Toshiba Business Solutions). Direct comparable in product portfolio and SMB/mid-market customer profile.
• ARC Document Solutions: US-focused document solutions and managed services provider serving businesses with printing, managed print services, and document management. Comparable in recurring services revenue model and SMB customer base.
• Xerox Corporation: Global office technology manufacturer and managed services provider offering copiers, printers, and document services through direct and authorized dealer channels (AIS is itself a Xerox Document Technology Partner). Provides direct competitive overlap in core copier/print categories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AIS_Now
• YouTubeyoutube.com/user/AIS3dPrinting
• Facebookfacebook.com/AISTechnologySolutions
• LinkedInlinkedin.com/company/ais-now
• Instagraminstagram.com/ais_now
• Pinterestpinterest.ph/aisnvca

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Advanced Imaging Solutions