TISSL EPoS

What TISSL EPoS does

TISSL is a UK-headquartered hospitality EPOS provider founded in 2003, operating from Milton Keynes as a member company of the ClearCourse Partnership LLP group. The company serves restaurants, pubs, and hotels — with a particular concentration in fine dining — and counts 38 Michelin-starred venues among its customer base, including The Fat Duck, Novikov, Barrafina, JKS Restaurants, and Brunning & Price. Its platform is hardware-agnostic, running on Apple, Android, and Windows devices, and is deployed across the UK, Europe, Hong Kong, the United States, Canada, the UAE, and Saudi Arabia.

The core product is a cloud-based EPOS system extended through a modular product family: TISSLPay for embedded payments (powered by ClearAccept and FCA-regulated under FRN 926372), TISSL Swift for handheld tableside POS, TISSL KIOSKS for self-service ordering, TISSL Delivery for delivery management, Fresh KDS for kitchen display, Rezcontrol for hotel PMS room-posting, and a Supy integration for AI-powered procurement and inventory. The platform exposes a dedicated Open API at the Advanced tier and integrates with a partner ecosystem exceeding 40 hospitality-specific vendors spanning reservations, workforce, loyalty, accounting, and delivery aggregators.

TISSL operates a B2B SaaS model with three publicly disclosed monthly subscription tiers (Essentials £89, Core £149, Advanced £259), each bundled with device licenses and varying support coverage (weekday email through 24/7). Revenue is diversified across subscription license fees, payment transaction processing through TISSLPay, hardware sales, add-on "power-ups" (QR ordering, click & collect, delivery marketplace integrations), tiered support packages, and professional services. The go-to-market is a hybrid of enterprise field sales, inside sales, partner/reseller referrals, and a demo-driven website funnel with quote-based pricing for larger deployments.

Name

TISSL EPoS

Legal name

TISSL Ltd

Website

https://tissl.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

TISSL is a UK-headquartered cloud-based hospitality EPOS platform serving restaurants, pubs, and hotels with embedded payments, kitchen display, and hotel PMS integrations, operating globally as part of the ClearCourse Partnership LLP group.

Ownership category

akta.pro rank

Product category

Hospitality Point-of-Sale Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Upsell, Ancillary & Merchandising Platforms (THALACAN)

Keywords

• Hospitality EPOS systems
• Restaurant point of sale
• Hotel POS software
• Embedded payment processing
• Cloud-based EPOS

Headquarters

HQ city

Milton Keynes

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (POS, Swift, KDS): Monthly recurring license fees for EPOS software, handheld POS devices (Swift), and kitchen display systems (KDS). Sold in bundles of 5 device licenses with additional licenses available at £36 per device. Three tier structure: Essentials (£89), Core (£149), Advanced (£259).
2. Payment Processing (TISSLPay): Embedded payment processing powered by ClearAccept. TISSLPay provides built-in payment products with market rate, custom rates, or best available rates depending on pricing tier. Revenue generated from transaction fees on payment processing.
3. Hardware Sales: Sale of POS hardware including tablets, terminals, and handheld devices. TISSL operates across multiple hardware platforms (Apple, Android, Windows) and offers hardware purchase through TISSL or reuse of existing compatible hardware.
4. Power-ups and Add-ons: Additional features including delivery management, external delivery marketplace integration (UberEats, Deliveroo, Just Eat), QR code order & pay at table, click & collect, and unlimited integration packages.
5. Support Services: Tiered support packages: Basic (email, weekdays 9:30-17:00), Standard (phone/email, 9:00-21:00, 365 days), Premium (24/7 coverage). Additional hardware support with on-site engineers available.
6. Professional Services: Setup and implementation services, training, and custom development work under SOW (Statement of Work) arrangements. On install day, TISSL team ensures everything runs smoothly with engineer staying until customer is confident.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

TISSL provides cloud-based electronic point-of-sale (EPOS) software and integrated hardware for the hospitality industry. The core platform handles order-taking, table management, menu management, real-time analytics, and multi-site operations for restaurants, pubs, and hotels. The offering is extended through embedded payments (TISSLPay), handheld POS devices (TISSL Swift), delivery management (TISSL Delivery), self-service kiosks, and integrations with kitchen display systems and hotel property management systems.

Product overview

TISSL is a hospitality EPOS platform with a modular, integrated product portfolio. The core offering is TISSL EPOS - a cloud-based point-of-sale system providing order-taking, payments, table management, and real-time analytics across multiple venues. The ecosystem is extended through specialized add-on modules: TISSLPay (embedded payments powered by ClearAccept), TISSL Delivery (direct delivery management), TISSL Swift (handheld tableside POS and payments), and TISSL KIOSKS (self-service ordering). Additional integrations include Fresh KDS (kitchen display system), Rezcontrol (hotel PMS for room posting), and Supy (inventory and procurement management). The platform is hardware-agnostic, supporting deployment across Apple, Android, Windows, tablets, and terminals.

Differentiator

Problem solved

Functional benefit

Brands

• TISSL EPOS: Innovative, scalable EPOS system with real-time analytics for restaurant performance management.
• TISSLPay
• TISSL Delivery
• TISSL Swift

Products and services

• TISSL EPOS

Quantifiable outcome

• Reduce wait times by up to 10 minutes per table with handheld POS
• +8 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration45 records

Feature12 records

Partnerships

Seven partnerships are on record, tiered core.

• Fresh KDScoreTechnology or IntegrationKitchen Display System integration bringing dine-in, takeout, and online platform orders (DoorDash) together in one display. Works with TISSL EPOS to display orders on iPad, Android tablet, or touch screen monitor for kitchen efficiency.
• RezcontrolcoreTechnology or IntegrationHotel PMS integration enabling restaurant and bar staff to send postings directly to front desk. Supports room charging and faster checkout reconciliation. Part of ClearCourse Partnership LLP group with additional knowledge of integrated hotel operations.
• SupycoreTechnology or IntegrationAI-powered procurement and inventory management integration. Connects TISSL front-of-house sales to Supy back-of-house control with real-time COGS visibility. Claims 25% lower food cost, 65 days saved annually, 80% variance reduction.
• StorekitcoreTechnology or IntegrationOnline ordering integration enabling restaurants to manage orders through TISSL EPOS. Increases order intake capacity, enables upselling opportunities, and provides synchronized orders and payments for seamless customer experience.
• GiftprocoreTechnology or IntegrationGift voucher solution integrated with TISSL EPOS. Enables selling gift vouchers at POS and accepting vouchers as payment. Supports video messages with digital vouchers and time-sensitive promotions for gifting seasons.
• DeliverectcoreTechnology or IntegrationDelivery platform integration connecting food delivery orders (UberEats, Deliveroo, Just Eat) to TISSL EPOS. Reduces manual re-entry and order errors with automatic kitchen routing.
• ClearAccept (TISSLPay)coreTechnology or IntegrationEmbedded payments partner powering TISSLPay. FCA regulated under Payment Service Regulations 2017 (FRN 926372). Provides built-in payment products including pay-at-table, bill splitting, and flexible payment options.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Toast: Toast is a leading cloud-based POS platform purpose-built for the restaurant industry, combining POS, payments, and digital ordering. It directly competes with TISSL's full-stack hospitality EPOS + embedded payments model in the restaurant segment.
• Square for Restaurants (Block): Square for Restaurants offers a cloud-based POS with integrated payments, kitchen display systems, and online ordering for restaurants. It competes with TISSL on embedded payments, multi-site management, and accessibility for hospitality operators.
• TouchBistro: TouchBistro is an iPad-based POS specifically designed for restaurants, offering tableside ordering, floor plan management, and integrated payments. It directly overlaps with TISSL Swift handheld and TISSL EPOS offerings in the fine dining and casual dining segments.
• Epos Now: Epos Now is a UK-based cloud POS provider offering hardware-bundled systems with integrated payments for hospitality and retail. It targets the same UK SMB hospitality market as TISSL, with overlapping product positioning around EPOS + payments bundles.
• Lightspeed Restaurant: Lightspeed's restaurant POS is a cloud-based hospitality platform with table management, ordering, and integrated payments globally. It competes head-to-head with TISSL in serving restaurants, pubs, and hospitality venues including in the UK and European markets.

Regional players

• Posist: Posist is a cloud-based restaurant POS platform dominant in the India hospitality market with features for multi-outlet restaurants, online ordering, and table management. It is comparable in functionality and vertical focus but operates in a different geography than TISSL.
• Squirrel Systems: Squirrel Systems is a restaurant POS and self-ordering kiosk provider focused on hospitality in the Pacific and Oceania region. It is comparable in vertical specialization but does not directly compete with TISSL geographically given its Asia-Pacific focus.

Broad incumbents

• Oracle Micros (OPERA / MICROS): Oracle's MICROS and OPERA platforms are enterprise hospitality technology systems widely used by hotel chains and large restaurant groups worldwide. TISSL competes for the same enterprise hospitality accounts, particularly hotels integrating POS with PMS.

Emerging players

• Zettle by PayPal: Zettle (now PayPal Zettle) offers integrated POS hardware and payment solutions for small hospitality and retail businesses in Europe. While it overlaps in payments and lighter POS functionality, it is less specialized in fine dining and hotel verticals than TISSL.

Others

• Deliverect: Deliverect is a delivery-order management platform that integrates third-party delivery marketplaces (UberEats, Deliveroo, Just Eat) with restaurant POS systems including TISSL. It is an integration partner of TISSL but also partners with competitors, making it adjacent rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tissl
• Instagraminstagram.com/tissl_epos
• Xx.com/TISSL_EPoS

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TISSL EPoS