Inhouse Delivery

What Inhouse Delivery does

Inhouse Delivery (IHD) is a cloud-based delivery management platform that helps restaurants and other local businesses dispatch orders to either their own in-house drivers or a nationwide network of third-party delivery fleets, bypassing the 25–30% commissions charged by third-party marketplaces such as Uber Eats, Grubhub, and DoorDash. The product integrates via REST API, webhooks, and OAuth with 40+ online ordering systems and POS platforms — including SkyTab Online (Shift4), Flipdish, Cuboh, Menufy, Oracle GloriaFood, SpillOrder, and BiteHeist — so that delivery orders flow into IHD's dispatcher automatically. Core technology includes a Smart Dispatch Algorithm that scores drivers on weighted inputs (current delivery load, real-time location, live-traffic-adjusted ETA), a manager dashboard with live map and order tracking, native iOS and Android mobile apps for drivers, real-time SMS customer notifications, and ID/age verification for alcohol delivery. A proprietary add-on, the IHD Conversion Process, migrates first-time customers from third-party marketplaces to direct ordering on the restaurant's own website.

The company is operated under SocialSchedules Inc. (Carlsbad, USA), serves the United States, Canada, and Australia, employs 11–50 people, and reports 1,053,037 food deliveries facilitated in 2025 across a customer base described as "thousands" of independent and multi-unit restaurants. IHD generates revenue primarily through a flat per-delivery transaction fee (charged per order actually dispatched) plus pass-through payment processing fees (1% ACH, 3% credit card), with no setup fees, contracts, or minimum monthly spend. Distribution combines direct website acquisition and self-serve onboarding with embedded listings in online ordering platform marketplaces (notably the Shift4 Marketplace), and a Calendly-driven demo motion for higher-touch accounts. Leadership is anchored by founder and CEO Roger Avats; no venture or institutional funding history is publicly disclosed.

Name

Inhouse Delivery

Legal name

SocialSchedules Inc.

Website

https://inhousedelivery.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Inhouse Delivery is a cloud-based delivery management platform that integrates with 40+ online ordering systems and POS platforms, enabling restaurants to dispatch orders to in-house drivers or a 500,000+-driver nationwide network via a flat per-delivery fee, avoiding third-party marketplace commissions.

Ownership category

akta.pro rank

Product category

Restaurant Delivery Management Software

NAICS

Special Food Services (7223), Food Service Contractors (722310)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)

akta.pro secondary industries

Restaurant Meal Delivery Platforms (TLAAAHAA), Restaurant Direct Delivery (In-House Fleet) (TLAAAHAB)

Keywords

• Delivery management software
• Restaurant dispatch platform
• Last-mile delivery
• POS integration
• Delivery fleet management

Headquarters

HQ city

Carlsbad

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Delivery Transaction Fees: IHD charges a flat fee per delivery. For third-party deliveries, IHD collects both the driver fee and tip from the restaurant, passes the driver portion to the delivery partner, and adds a nominal service fee on top. For in-house driver deliveries, only the IHD flat fee applies with no additional charges.
2. Payment Processing Fees: ACH direct debit incurs 1% transaction fee; credit card payments incur 3% transaction fee. These are pass-through processing costs billed weekly along with delivery charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

InhouseDelivery is a cloud-based restaurant delivery management platform that integrates with restaurant POS systems and online ordering platforms to automatically dispatch delivery orders to either the restaurant's own in-house drivers or its nationwide network of 500,000+ vetted third-party delivery drivers. The platform is sold on a flat-fee-per-delivery model, allowing restaurants to avoid the up to 30% commission fees charged by third-party marketplaces such as Uber Eats, Grubhub, and DoorDash while retaining direct customer relationships.

Product overview

InhouseDelivery is a cloud-based restaurant delivery management platform consisting of a core platform plus supporting modules. The core InhouseDelivery Platform integrates with restaurant POS and online ordering systems (SkyTab Online, SpillOrder, Flipdish, Menufy, Oracle GloriaFood, Cuboh, BiteHeist, and 40+ others) to manage delivery dispatch. The platform supports hybrid delivery using either in-house drivers (via the Driver Mobile App) or third-party delivery networks. Supporting modules include the Desktop App (Manager Dashboard) for order management, live map tracking, and billing; the Mobile App for driver delivery management; the Smart Dispatch System for optimized driver routing; and the proprietary IHD Conversion Process™ for converting marketplace customers to direct ordering. All modules are accessible via web browser or native mobile applications.

Differentiator

Problem solved

Functional benefit

Products and services

• InhouseDelivery Platform Cloud-based restaurant delivery management platform that integrates with POS and online ordering systems to dispatch orders to either in-house drivers or a nationwide third-party driver network, eliminating marketplace commission fees of up to 30%. Serves independent and multi-unit restaurants across the United States, Canada, and Australia.
• IHD Conversion Process™ Proprietary system designed to convert first-time customers from third-party marketplaces into repeat customers who order directly through the restaurant's own website, enabling restaurants to build direct customer relationships and recapture margin from marketplace channels.
• InhouseDelivery Manager Dashboard Web-based dashboard for restaurant managers to view live maps, manage delivery orders, configure dispatch settings, monitor driver activity, and access billing and invoices.
• Smart Dispatch System Automated driver routing system that weighs current delivery load per driver, real-time driver location, and live traffic data to assign each new order to the best available driver. Supports automatic prioritization of in-house drivers and seamless fallback to third-party networks.
• InhouseDelivery Driver Mobile App Native mobile application for delivery drivers on iOS and Android that supports order receipt, route navigation, contactless delivery execution, and status updates.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and primary.

• SpillOrder / Spillover Online OrderingcoreTechnology or IntegrationIntegration partnership where SpillOrder Online Ordering delivery orders automatically flow through to InhouseDelivery for dispatch. IHD provides the driver fulfillment layer for SpillOrder merchants seeking to avoid high marketplace fees.
• SkyTab Online / Shift4coreTechnology or IntegrationDeep integration with Shift4's SkyTab Online platform. Listed in Shift4 Marketplace. IHD provides exclusive pricing on Routemasters delivery fees that compete with DoorDash Drive, Uber Direct, and SkipCart. Shift4 merchants can install IHD directly from the marketplace.
• FlipdishcoreTechnology or IntegrationIntegration via webhook configuration. Flipdish restaurant customers can connect their accounts using IHD's restaurant token to automatically route delivery orders to IHD's driver network.
• CubohcoreTechnology or IntegrationCuboh restaurant customers can integrate via restaurant token. All Cuboh delivery orders automatically flow to InhouseDelivery for manual or automatic dispatch.
• MenufycoreTechnology or IntegrationMenufy customers connect via webhook URL using IHD's restaurant token. Delivery orders automatically appear in IHD for dispatch to available drivers.
• Oracle GloriaFoodcoreTechnology or IntegrationGloriaFood restaurants connect via restaurant token in their Integrations/Catalog section. Orders automatically flow to IHD for delivery dispatch.
• Nationwide Delivery Fleets (Routemasters and other last-mile providers)coreTechnology or IntegrationPartnerships with nationwide delivery fleets and hundreds of last-mile delivery companies ensure reliable driver availability across service areas. These partnerships enable the 500,000+ driver network and exclusive pricing on delivery fees.
• SocialSchedules Inc. (Parent Company)primaryOthersInhouseDelivery is a product of SocialSchedules Inc., as indicated by copyright notice (© 2026 SocialSchedules Inc.) on the website. App URL points to app.inhousedelivery.com.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Shipday: Shipday is a delivery management platform built for SMBs including restaurants and florists, with driver apps, real-time tracking, and dispatch automation — a like-for-like SMB-focused delivery dispatch competitor.
• Onfleet: Onfleet provides last-mile delivery management software with smart dispatch, driver tracking, and SMS notifications — a comparable delivery dispatch and routing product, though Onfleet serves broader verticals beyond restaurants.
• Chowbus: Chowbus operates a restaurant-focused food delivery and POS ecosystem with direct ordering and logistics, overlapping with IHD's restaurant customer base and delivery fulfillment value proposition.
• Cuboh: Cuboh is a delivery management SaaS that integrates restaurant POS systems with third-party delivery services and in-house fleets — directly comparable product, target customer, and integration approach to IHD.
• Otter: Otter is a delivery management and aggregation platform for restaurants that consolidates orders from multiple delivery channels into a single dashboard — the same core problem IHD solves, with overlapping target customers (independent and multi-unit restaurants).
• Deliverect: Deliverect integrates online ordering and POS systems with delivery platforms, automating order flow for restaurants — directly comparable to IHD's POS/online ordering integration stack and target market of restaurant operators.
• Ordermark: Ordermark (formerly Lunchbox) provides online ordering, delivery management, and direct-to-consumer tools for restaurants, including integrations with multiple delivery platforms — comparable product breadth and customer segment to IHD.

Broad incumbents

• DoorDash Drive: DoorDash Drive is DoorDash's white-label delivery fulfillment product that gives restaurants direct delivery powered by DoorDash's driver network — a much larger incumbent offering the same core 'in-house vs. third-party' dispatch decision IHD targets.
• Uber Direct: Uber Direct is Uber's white-label last-mile delivery service for merchants, offering flat-rate restaurant and retail delivery — a direct incumbent competitor with vastly larger driver supply and capital backing.

Emerging players

• Mapline: Mapline offers delivery routing and fleet optimization software with smart dispatch and live tracking — overlapping delivery management capabilities with IHD, though primarily serving logistics and field service customers rather than restaurants specifically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Inhousedelivery
• Facebookfacebook.com/inhousedeliverysolution
• LinkedInlinkedin.com/company/in-house-delivery

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inhouse Delivery