ChiliSoft
Chillisoft is an Auckland-based specialist cybersecurity distributor founded in 1998, serving 1000+ ANZ and Pacific resellers with 25+ vendor portfolios and ISO 27001-certified MDR, ITDR, and managed WAF services.
- Company typePrivate
- Founded1998
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ChiliSoft does
Chillisoft is a privately held specialist cybersecurity distributor headquartered in Auckland, New Zealand, with a regional office in North Sydney, Australia. Founded in 1998 and operating continuously since, the company runs a channel-first distribution model across New Zealand, Australia, and Pacific Islands, serving 1000+ reseller and managed service provider partners and protecting over 100,000 endpoints. It is the sole official ESET distributor for New Zealand since 2002 and curates a portfolio of 25+ category-leading vendor partners spanning endpoint security, network detection and response, identity, email, cloud, data loss prevention, and observability (e.g., ESET, Imperva, Corelight, CyberArk, Mimecast, Armis, Exabeam, Fortra, Keeper, Netskope, ExtraHop, WatchGuard, Qualys, BitSight, SecurityScorecard, Saviynt, Entrust, Safetica, Pulseway, LogicMonitor, cPacket).
Beyond pure distribution, Chillisoft operates three proprietary managed services: an ISO 27001-certified Managed Detection and Response (MDR) service wrapped around the ESET PROTECT platform with 24/7 eyes-on-glass monitoring, threat hunting, and incident response; an Identity Threat Detection and Response (ITDR) service that consumes Microsoft Entra signals for 24/7 identity-layer monitoring and automated remediation; and a Managed Imperva WAF and DDoS Protection service configured for the NZ Privacy Act 2020. Revenue is generated through subscription-recurring product distribution, managed service subscriptions (annual cadence, quote-based), and attached professional services (pre-sales design, deployment, technical validation, training), with FY26 product and partner activity indicating a deliberate push into Australia, cloud workload security, AIOps/observability, and zero-trust identity.
ChiliSoft firmographics
Firmographics- Name
- ChiliSoft
- Legal name
- Chillisoft Ltd
- Website
- https://chillisoft.net
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Chillisoft is an Auckland-based specialist cybersecurity distributor founded in 1998, serving 1000+ ANZ and Pacific resellers with 25+ vendor portfolios and ISO 27001-certified MDR, ITDR, and managed WAF services.
- Ownership category
- akta.pro rank
ChiliSoft industry classification
Industry- Product category
- Cybersecurity Distribution
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Software Publishers (513210)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Risk Management (ITRM) (HDADAIAD)
- akta.pro secondary industries
- Secrets Management (Passwords, API Keys, Tokens) (HDADAFAD), Email Phishing & BEC Protection (HDADAKAB)
Keywords
Where ChiliSoft is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices2 records
Markets served
ChiliSoft business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Product Distribution: Revenue generated through distribution of cybersecurity vendor products to resellers and MSPs. Handles license management, renewals, and order fulfillment for vendors including ESET, Imperva, Corelight, and others.
- Managed Security Services: ISO 27001-certified MDR service providing 24/7 monitoring and response. Subscription-based model with premium support tiers including detection, response, threat hunting, and incident investigation.
- Professional Services: Pre-sales support, solution design, technical validation, deployment, and training services for channel partners and end customers.
- Identity Detection and Response: White-labelled IDR service bundled with MDR offerings, using Microsoft Entra integration for identity threat monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ESET Unilicense flexible endpoint protection |
| Subscription | Annual | ESET MDR Premium Support |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
ChiliSoft product offering
Product offeringCore offering
Chillisoft is a specialist cybersecurity value-add distributor operating across New Zealand, Australia, and the Pacific Islands. It distributes products and licenses from 25+ cybersecurity vendors to a network of 1,000+ resellers and managed service providers, and operates its own managed security services including ISO 27001-certified Managed Detection and Response (MDR), Identity Threat Detection and Response (IDTR), and Managed WAF/DDoS Protection built on vendor technology. The company also delivers pre-sales support, deployment, training, and channel enablement services.
Product overview
ChiliSoft is a specialist cybersecurity distributor operating across New Zealand, Australia, and the Pacific Islands since 1998. The company offers a portfolio of managed security services and distributes products from over 25 cybersecurity vendor partners. Core managed services include MDR (Managed Detection and Response) leveraging ESET technology with ISO 27001 certification, IDTR (Identity Threat Detection and Response) using Microsoft Entra, and Managed WAF/DDoS Protection for Imperva. The vendor portfolio spans endpoint protection (ESET), network detection and response (Corelight, ExtraHop), data loss prevention (Safetica), IT management (Pulseway), identity security (Entrust, CyberArk), SIEM/TDIR (Exabeam), cloud security (Netskope), privileged access (Keeper), and application security (Imperva). ChiliSoft serves over 1,000+ reseller channel partners and protects over 100,000 endpoints across the region.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Detection and Response (MDR)
Quantifiable outcome
- Over 100,000 endpoints protected through partner network
- +3 more outcomes
Companies that use ChiliSoft
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles5 records
ChiliSoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability10 records
Feature3 records
ChiliSoft partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered supporting, core and flagship.
- cPacket NetworkssupportingChillisoft signs cPacket across ANZ for enterprise network observability solutions, adding advanced network visibility to vendor portfolio.
- LogicMonitorcoreLogicMonitor appointed Chillisoft as distributor to expand presence in Australia and New Zealand, planning data center launch in NZ later 2026. Partnership leverages Chillisoft's local presence and partner network for AI-driven IT operations.
- FortracoreChillisoft granted distribution rights for Fortra in Australia, expanding cybersecurity vendor portfolio for ANZ channel partners.
- ESETflagshipChillisoft has been ESET's sole official distributor for New Zealand since 2002. ESET launched subscription tiers for ESET Protect MDR and Cloud Workload Protection for AWS, Azure, and GCP environments in NZ market.
- Keeper SecuritycoreStrategic partnership with Keeper Security, leading provider of zero-trust and zero-knowledge cybersecurity solutions, to strengthen cybersecurity across Australia and New Zealand.
- CorelightcoreAuthorized distributor for Corelight's Open NDR platform providing network detection and response solutions across ANZ region.
- ArmiscoreDistribution partner for Armis cyber exposure management platform protecting entire attack surface across ANZ organizations.
- ImpervaflagshipLong-standing partnership for Imperva WAF and DDoS protection. Chillisoft is Imperva's eyes and ears in NZ with technical and sales expertise enabling NZ channel growth.
- CyberArkcoreDistribution partner for CyberArk privileged access security solutions protecting identities, credentials, and critical systems.
- MimecastcoreDistribution partner for AI-powered email security and cyber resilience solutions protecting organizations from phishing and ransomware.
- ExabeamcoreDistribution partner for AI-driven security operations, SIEM platform, and threat detection and response solutions.
- NetskopecoreDistribution partner for cloud, data, and network security solutions providing visibility and control across cloud environments.
- ExtraHopcoreDistribution partner for network detection and response solutions delivering deep visibility into hybrid environments.
- QualyssupportingDistribution partner for cloud-based security and compliance solutions for vulnerability management and risk assessment.
- WatchGuardcoreLong-standing partnership for WatchGuard network security, secure Wi-Fi, and identity security solutions in NZ market.
- BitSightsupportingDistribution partner for cybersecurity ratings and risk intelligence for enterprise and third-party cyber risk monitoring.
- SecurityScorecardsupportingDistribution partner for cybersecurity ratings and risk intelligence enabling organizations to monitor and manage cyber risk.
- RadwaresupportingDistribution partner for application delivery and cybersecurity solutions protecting networks and APIs.
- Stellar CybersupportingDistribution partner for AI-driven Open XDR platform unifying detection, investigation, and response across security operations.
- SaviyntsupportingDistribution partner for identity security and governance solutions managing digital identities and compliance.
- EntrustcoreDistribution partner for identity, payment, and data protection solutions including PKI, MFA, and digital certificates.
- SafeticasupportingDistribution partner for data loss prevention solutions protecting sensitive information from leaks and insider threats.
- PulsewaycoreDistribution partner for remote monitoring and management software enabling IT teams to manage systems from anywhere.
- nWebbedsupportingDistribution partner for cloud-based web security and dark web intelligence solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
ChiliSoft competitors and assessment
Company assessmentDirect peers
- Sektor: New Zealand-headquartered value-added distributor of cybersecurity, networking, and point-of-sale technology. Directly comparable to Chillisoft as another ANZ-focused VAD serving resellers with a multi-vendor cybersecurity portfolio.
- NEXTGEN Group: ANZ-focused specialist cybersecurity and enterprise software distributor. Closely comparable to Chillisoft in target market, channel-first model, and emphasis on cybersecurity as a specialty VAD.
- Orca Tech: Australia-based specialist cybersecurity distributor serving resellers and MSPs across ANZ. Comparable to Chillisoft in vendor portfolio breadth, channel enablement focus, and pure-play cybersecurity positioning.
- emt Distribution: ANZ specialist cybersecurity distributor with a portfolio of global vendors. Comparable to Chillisoft as a competing channel-focused specialist serving resellers and MSPs with managed security and value-added services.
- Rhino Distribution: Australian cybersecurity specialist distributor providing pre-sales, technical, and channel enablement. Comparable to Chillisoft in regional focus and pure-play cybersecurity distribution model.
Broad incumbents
- Dicker Data: Largest ANZ-listed IT distributor with broad hardware, software, and cybersecurity lines. Comparable to Chillisoft as a competitor for cybersecurity distribution share, but broader in category scope and significantly larger in scale.
- Ingram Micro: Global IT distributor with extensive ANZ operations and a large cybersecurity portfolio. Comparable to Chillisoft as a competing channel for cybersecurity vendors, but vastly larger and broader in product scope.
- Westcon-Comstor: Global value-added distributor with a strong cybersecurity practice and ANZ presence. Comparable to Chillisoft as a competing cybersecurity VAD, but with broader global footprint and larger vendor portfolio.
Regional players
- Crayon: Software asset management and cloud economics specialist with ANZ operations. Comparable to Chillisoft as a channel enabler for enterprise software and cybersecurity vendors in the region, though with a different core proposition.
Emerging players
- Insomnia Security: New Zealand-based cybersecurity services firm offering managed detection, response, and advisory services. Comparable to Chillisoft's managed services overlay as a competing local cybersecurity specialist, though without the distribution scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
ChiliSoft social profiles
Digital presenceChiliSoft compliance and trust
Trust signalCompliance1 record
ChiliSoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
ChiliSoft leadership team
Management profileNumber of profiles
ChiliSoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ChiliSoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ChiliSoft
What does ChiliSoft do?
Chillisoft is a specialist cybersecurity value-add distributor operating across New Zealand, Australia, and the Pacific Islands. It distributes products and licenses from 25+ cybersecurity vendors to a network of 1,000+ resellers and managed service providers, and operates its own managed security services including ISO 27001-certified Managed Detection and Response (MDR), Identity Threat Detection and Response (IDTR), and Managed WAF/DDoS Protection built on vendor technology. The company also delivers pre-sales support, deployment, training, and channel enablement services.
Is ChiliSoft a public or private company?
ChiliSoft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ChiliSoft founded?
ChiliSoft was founded in 1998. It employs 11 to 50 people.
Where is ChiliSoft based?
ChiliSoft is headquartered in Auckland, New Zealand, in the Oceania region.
How does ChiliSoft make money?
Four revenue lines are on record. Product Distribution is the primary driver. The others are managed Security Services, professional Services and identity Detection and Response.
Who are ChiliSoft's main competitors?
Direct peers on record are Sektor, NEXTGEN Group, Orca Tech, emt Distribution and Rhino Distribution. Broad incumbents are Dicker Data, Ingram Micro and Westcon-Comstor. Crayon is listed as a regional player. Insomnia Security is listed as an emerging player.
Does ChiliSoft have an API?
Yes. ESET Inspect features a public API that allows effective integration with tools such as SIEM, SOAR, ticketing tools and many others. This enables security operations teams to connect ESET's detection and response capabilities with their existing security infrastructure and automation workflows.
What industry is ChiliSoft in?
ChiliSoft's product category is Cybersecurity Distribution. Its primary akta.pro industry code is HDADAIAD, IT Risk Management (ITRM), with a secondary code of HDADAFAD, Secrets Management (Passwords, API Keys, Tokens). Its NAICS code is 5132 and its SIC code is 5045.