What OnCall Air does

OnCall Air is a cloud-based, mobile-optimized SaaS sales platform purpose-built for residential HVAC contractors, operated as a d/b/a of Watsco Ventures LLC (a subsidiary of publicly traded Watsco, NYSE: WSO) and legally held under AC Doctor LLC. The platform enables contractors to assemble interactive digital proposals in under five minutes, integrating live pricing and inventory from Watsco's network of connected distributors (Carrier Enterprise, Baker, Gemaire, ECMD, Homans, Peirce-Phelps, TEC, Heating and Cooling Supply, Sigler), automatic AHRI matchups for SEER2/EER2/HSPF2 ratings, side-by-side good/better/best option presentation, and embedded financing through GoodLeap, GreenSky, and PEAC Solutions. Modular add-ons — Warranty+ (single-SKU extended labor warranty), Data+ (analytics with AI-powered Sales Coach voice recaps), Finance+ (multi-lender presentation), Autopilot (rule-based accessory recommendations), and FlexJobs (templated quoting for non-standard work like ductwork, insulation, generators, solar, plumbing) — extend the core proposal workflow.

The company monetizes through a usage-based monthly subscription ($129–$999 per month by proposal volume, custom above 1,000 proposals) with Data+ at $49/$99 per month and one-time onboarding fees ranging from $249 (Basic) to $1,249 (Guided, discounted 50% via distributor partners) to custom Enterprise onboarding with multi-year contracts. Go-to-market combines a sales-led direct motion (website demo scheduling, inside sales at 888-808-6231, enterprise field sales), channel partnerships through Watsco distributors who actively recommend the platform, and manufacturer GTM partnerships with Carrier, Bryant, and ICP. The platform reports $6.3 billion in cumulative contractor sales since 2016 and $1.7 billion in the trailing twelve months through Q3 2025 across 5,000+ sales reps.

Name

OnCall Air

Legal name

AC Doctor LLC

Website

https://oncallair.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

OnCall Air is a cloud-based HVAC sales platform that enables residential contractors to build interactive proposals in under five minutes, integrating live distributor pricing, AHRI matchups, embedded financing, and FSM sync with ServiceTitan and Housecall Pro.

Ownership category

akta.pro rank

Product category

HVAC Sales Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Commercial HVAC Maintenance Agreements & PM Programs (HSAOAHAJ)

Keywords

• HVAC sales software
• Residential HVAC proposals
• HVAC contractor platform
• HVAC financing integration
• Field service sales

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Monthly Subscription - Usage-Based: OnCall Air operates on a monthly subscription model with pricing based on the number of proposals sent per month. All plans include unlimited users and quotes under $1,000 do not count toward usage. No annual contract is required, with pricing that adjusts seasonally based on business volume.
2. Add-on Products and Features: Additional revenue from add-on features including OnCall Air Warranty+ (extended labor warranty), Data+ analytics ($49/mo single-user or $99/mo company-wide), and Finance+ financing integration. These add-ons supercharge the core subscription.
3. Onboarding Services: One-time setup fees for onboarding: Basic Setup at $249, Guided Onboarding at $1,249, and Enterprise onboarding at custom pricing. These cover implementation and training to get contractors operational on the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels13 records

Core offering

OnCall Air is a cloud-based SaaS sales platform built specifically for HVAC residential contractors to create interactive, customizable digital proposals in under 5 minutes, complete with live distributor pricing, automatic AHRI certification matchups, integrated financing presentations, and real-time customer engagement tracking. The platform extends with marketplace add-ons (Warranty+, Data+, Finance+, Autopilot, FlexJobs) and integrates natively with field service management systems (ServiceTitan, Housecall Pro) and the Watsco distributor network.

Product overview

OnCall Air is a unified HVAC sales platform designed for contractors of all sizes. The core OnCall Air platform provides interactive digital proposal creation with live distributor pricing, AHRI matchups, and integrated financing presentation. The platform operates on a modular architecture with several add-on modules: Warranty+ (extended labor warranty with single-SKU simplicity), Data+ (sales analytics with AI-powered Sales Coach), Finance+ (multi-lender financing integration), Autopilot (rule-based accessory recommendations), and FlexJobs (templated quoting for complex jobs). The platform integrates natively with ServiceTitan and Housecall Pro for field service management workflows, connects to Watsco distributors for live inventory and pricing data, and supports GoodLeap, GreenSky, and PEAC Solutions for financing. Standard features across all tiers include unlimited users, AHRI matchups, customizable interactive quotes, automated follow-ups, real-time proposal tracking, and admin reporting.

Differentiator

Problem solved

Functional benefit

Products and services

• OnCall Air Core Platform Cloud-based SaaS platform for HVAC residential contractors to build interactive, customizable digital proposals in under 5 minutes with live distributor pricing, AHRI matchups (SEER2/EER2/HSPF2), integrated financing options, real-time customer engagement tracking, automated follow-ups, and native FSM integrations (ServiceTitan, Housecall Pro). Includes unlimited users, good-better-best side-by-side option presentation, and admin reporting.
• OnCall Air Warranty+ Extended labor warranty program offering 5-year and 10-year labor coverage for all HVAC brands and system types using a single SKU. Built directly into OnCall Air proposals to simplify warranty sales, registration, and administration.
• OnCall Air Data+ Sales analytics and reporting add-on that transforms HVAC proposal and sales activity into actionable insights. Includes key sales metrics, consultant performance tracking, interactive charts, one-click exports, product-level search, lost quote review with notes, and AI voice recaps via Sales Coach.
• OnCall Air Finance+ Integrated financing solution that allows contractors to present multiple financing options from lenders (GoodLeap, GreenSky, PEAC Solutions) directly within proposals with monthly payment estimates and direct financing application links. Supports residential and commercial projects.
• OnCall Air Autopilot Rule-based automation feature that automatically includes or recommends accessories, IAQ products, UV lights, smart thermostats, surge protectors, and extended warranties on proposals based on configurable rules tied to brand, equipment type, or model. Ensures upsells occur on every job without manual technician input.
• OnCall Air FlexJobs Template-based quoting feature for complex or non-standard HVAC jobs including ductwork overhauls, multi-zone mini-splits, insulation installations, generator installs, plumbing, electrical, solar, and geothermal projects. Preloaded tiered packages (platinum, gold, silver, bronze) enable 5-minute proposal creation for jobs that traditionally take hours.

Quantifiable outcome

• $6.3 billion in contractor sales powered since 2016; $1.7 billion in the last 12 months
• +5 more outcomes

Named customers18 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature12 records

Partnerships

16 partnerships are on record, tiered core.

• Carrier EnterprisecoreTechnology or IntegrationCarrier Enterprise is a Watsco company with 220 locations across North America, Puerto Rico, and Canada. Their connected distributor integration provides OnCall Air users with daily pricing updates, live inventory visibility, AHRI match information, product specifications, and Quick Order functionality directly within proposals.
• Baker DistributingcoreTechnology or IntegrationBaker's network of branches extends across 23 states with over 200 locations. Connected distributor providing live pricing, inventory, and product data to OnCall Air proposals.
• Gemaire DistributorscoreTechnology or IntegrationGemaire has 85 complete Sales Centers serving HVAC contractors from coast to coast. Connected distributor integration with daily pricing and inventory updates.
• East Coast Metal DistributorscoreTechnology or IntegrationECDMI has over 51 Sales Centers across the Southeast and Midwest. Connected distributor providing real-time pricing and inventory integration with OnCall Air.
• Homans AssociatescoreTechnology or IntegrationHomans operates 24 branches spanning 8 states throughout the Northeast. Connected distributor integration with daily pricing updates and live inventory.
• Peirce-PhelpscoreTechnology or IntegrationPeirce-Phelps runs 23 locations in Pennsylvania, New Jersey, Delaware, and Maryland. Connected distributor providing pricing and inventory data to OnCall Air.
• Temperature Equipment Company (TEC)coreTechnology or IntegrationTEC is the largest HVAC distributor in the Midwestern states. Connected distributor integration providing live pricing and inventory.
• Heating and Cooling SupplycoreTechnology or IntegrationConnected Watsco distributor providing pricing and inventory data integration with OnCall Air.
• SiglercoreTechnology or IntegrationConnected distributor providing pricing and inventory integration with OnCall Air for contractors purchasing from Sigler.
• Housecall ProcoreTechnology or IntegrationOnCall Air integrates directly with Housecall Pro, allowing HVAC contractors to create proposals from Housecall Pro and automatically sync customer and job information. Customer data pulls into OnCall Air before visits; approved proposals sync back to Housecall Pro with job linking and signed proposal storage.
• ServiceTitancoreTechnology or IntegrationOnCall Air integrates with ServiceTitan with live item-to-item mapping where every line item from OnCall Air proposals maps directly into ServiceTitan. Enables seamless two-way data flow between sales and operations platforms.
• GoodLeapcoreTechnology or IntegrationGoodLeap is a financing partner offering flexible, friendly payment options. Approves homeowners down to 640-650 credit scores with 4-5 minute pre-approval. OnCall Air contractors report better close rates with GoodLeap than traditional banks.
• GreenSkycoreTechnology or IntegrationGreenSky Program empowers contractors to close more deals by offering flexible financing options integrated directly into OnCall Air proposals.
• CarriercoreGTM or Marketing PartnerCarrier has designated OnCall Air as a Carrier Preferred Vendor. OnCall Air maintains a dedicated Carrier partner page and the platform is optimized for Carrier products with videos, digital brochures, and real-time pricing from Carrier distributors.
• BryantcoreGTM or Marketing PartnerOnCall Air has a dedicated Bryant partner page optimized for Bryant products with distributor integrations covering Carrier Enterprise, Baker, Gemaire, East Coast Metal Distributors, Pierce Phelps, Homans, TEC, Heating and Cooling Supply, and Sigler.
• ICP (International Comfort Products)coreGTM or Marketing PartnerOnCall Air is optimized for International Comfort Products (ICP) with a dedicated partner page and distributor integrations for contractors selling ICP equipment.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• ServiceTitan: ServiceTitan is the leading field service management platform for HVAC, plumbing, and other trades. It is both a current integration partner of OnCall Air (item-to-item proposal mapping) and a potential competitor if it expands its own sales-proposal capabilities, making it the most strategically significant peer.
• Jobber: Jobber is a cloud-based FSM and CRM platform for home service businesses including HVAC. While broader and less HVAC-specialized than OnCall Air, it competes for the same contractor software wallet and offers quoting features.

Direct peers

• Housecall Pro: Housecall Pro is an FSM platform popular with SMB home service businesses that integrates bidirectionally with OnCall Air. It targets the same residential contractor buyer and could evolve into a more direct proposal-software competitor over time.
• Service Fusion: Service Fusion is an all-in-one FSM platform for field service companies including HVAC contractors. It competes for the contractor's software stack and includes estimating and proposal workflows that overlap with OnCall Air's value proposition.
• FieldEdge (FieldPoint): FieldEdge (now part of FieldPoint) is an HVAC-specific FSM platform offering scheduling, dispatch, and customer management. It targets the same residential HVAC contractor buyer and includes estimating features competitive with OnCall Air.

Emerging players

• PandaDoc: PandaDoc is a general-purpose proposal and document automation platform used by contractors among many other SMB segments. It overlaps with OnCall Air at the proposal-creation layer but lacks HVAC-specific distributor, AHRI, and financing integrations.
• BuildOps: BuildOps is a modern FSM platform focused on commercial mechanical and HVAC contractors. While more commercial-leaning, it competes for overlapping contractor software budgets and offers proposal/quoting workflows.
• Hatch: Hatch is a sales and marketing platform purpose-built for home service contractors including HVAC. It provides lead response, customer communication, and proposal workflows that partially overlap with OnCall Air's sales-conversation tooling.
• Proposify: Proposify is a proposal automation platform used by service businesses. It competes at the document-creation layer with OnCall Air but lacks the HVAC-specific AHRI, distributor, and FSM integrations that differentiate OnCall Air.

Others

• Success.ai (Sales/Contractor Software): Success.ai provides AI-driven sales outreach and engagement tools used by contractors and home service businesses. It sits adjacent to OnCall Air—competing for share of contractor sales workflow budget rather than directly replicating HVAC proposal tooling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCjTtPXmrMDhRW3nkggQ04oQ
• Facebookfacebook.com/OnCallAir
• LinkedInlinkedin.com/company/oncall-air
• Instagraminstagram.com/oncallair
• TikToktiktok.com/@oncallair
• Xx.com/oncallair

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnCall Air