MDL Technology
MDL Technology is a Kansas City-based managed IT services and cybersecurity provider offering subscription-based network monitoring, cloud, backup, VoIP, and CMMC/NIST/HIPAA compliance services to SMBs, government agencies, and regulated industries in the Midwest.
- Company typePrivate
- Founded2003
- HeadquartersNorth Kansas City, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What MDL Technology does
MDL Technology, LLC is a Kansas City-based managed IT services and cybersecurity provider founded in 2003. The company serves small to mid-sized businesses, government agencies, and regulated industries — including defense contractors, healthcare providers, pharmaceutical firms, tax administration bodies, and law enforcement — across the Kansas City metropolitan area and the broader Midwest region. Its service offering is positioned around delivering comprehensive IT operations as a subscription-based outsourced function, replacing or augmenting internal IT departments for clients that lack dedicated technology staff or require specialized compliance expertise.
The company's product portfolio spans four core service lines: cloud services (hosted applications, private/public/hybrid cloud, virtual desktop, dedicated server hosting, VMware alternatives); IT services (network monitoring, patch management, help desk, co-managed IT, server administration, IT procurement, employee onboarding/offboarding); cybersecurity and compliance (EDR/MDR, 24/7 security monitoring, dark web monitoring, intrusion detection, vulnerability testing, and advisory for CMMC, NIST 800-171, DFARS, HIPAA, and cyber insurance readiness); and VoIP/unified communications delivered through a Vonage partnership. MDL also manages Microsoft 365 environments including Teams, Azure, OneDrive, SharePoint, and Microsoft 365 Copilot. The operational backbone relies on ISO 27001-aligned information security management processes, with delivery supported by a partner stack including Cisco, Microsoft, Webroot, Dell, Kaseya, Drata, WatchGuard, SonicWall, Axcient, and Veeam.
MDL operates on a flat monthly fee model branded as the 'Peace of Mind plan,' which provides clients with predictable IT costs covering proactive maintenance, monitoring, security, and help desk support. Documented contract economics show engagements around $8,500/month for mid-sized environments (e.g., 80 workstations and 13 servers), with the company reporting 70% of issues resolved remotely. The go-to-market is sales-led and regionally focused, leveraging SEO, blog content marketing, local Kansas City community events (e.g., business leader gatherings), Google reviews (5.0 stars across 57 reviews), partner referrals (notably Vonage), and named customer testimonials spanning auto auctions, pharmaceutical, housing authorities, police departments, municipalities, healthcare, retail, and financial services. Revenue mechanics are primarily recurring and subscription-based across managed services, supplemented by a smaller professional services stream for project work such as CRM implementations and network virtualization.
MDL Technology firmographics
Firmographics- Name
- MDL Technology
- Legal name
- MDL Technology, LLC
- Website
- https://mdltechnology.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- MDL Technology is a Kansas City-based managed IT services and cybersecurity provider offering subscription-based network monitoring, cloud, backup, VoIP, and CMMC/NIST/HIPAA compliance services to SMBs, government agencies, and regulated industries in the Midwest.
- Ownership category
- akta.pro rank
MDL Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Detection & Response (MDR) (BPAEADAA)
Keywords
Where MDL Technology is headquartered
LocationHeadquarters
- HQ city
- North Kansas City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MDL Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly subscription-based managed services providing proactive IT support, monitoring, maintenance, and security. Flat monthly fee model offers predictability for clients. Handles approximately 70% of issues remotely.
- Cybersecurity Services: Security monitoring, threat detection, incident response, and compliance advisory services including CMMC, NIST 800-171, HIPAA, and cyber insurance readiness
- Cloud Services: Cloud computing services including hosted applications, private/public/hybrid cloud, dedicated server hosting, virtual desktop, and VoIP services
- Business Continuity and Disaster Recovery: Off-site backup, data recovery, and business continuity planning services
- Professional Services: Project-based IT services, implementations, and consulting including CRM implementations, network virtualization, and IT procurement
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Peace of Mind Plan - Comprehensive managed IT services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
MDL Technology product offering
Product offeringCore offering
MDL Technology is a Kansas City-based managed IT services and cybersecurity provider that delivers flat-fee "Peace of Mind" plans covering 24/7 network monitoring, help desk support, server administration, cloud hosting, business continuity, and regulated-industry compliance (CMMC, NIST 800-171, HIPAA). Its core revenue comes from monthly managed service subscriptions augmented by project-based professional services such as CRM implementations, network virtualization, and IT procurement.
Product overview
MDL Technology is a Kansas City-based managed IT services and cybersecurity provider offering a comprehensive portfolio of integrated services. Their core offerings include Cloud Services (private/public/hybrid cloud, virtualization, hosted applications), comprehensive IT Services (network monitoring, help desk, server management, security), Cybersecurity & Compliance (EDR/MDR, threat monitoring, CMMC/NIST compliance), and VoIP communications via Vonage partnership. The company delivers these as managed services rather than discrete software products, providing end-to-end IT support including Microsoft 365 management, dark web monitoring, disaster recovery, and regulatory compliance advisory for defense contractors and regulated industries.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services (Peace of Mind Plan)
Quantifiable outcome
- IT cost reduction from $15,000/month to $8,500/month for 80 workstations and 13 servers (43% savings)
- +3 more outcomes
Companies that use MDL Technology
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles2 records
MDL Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature4 records
MDL Technology partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partnership delivering Microsoft 365, Azure, Teams, OneDrive, SharePoint, and Microsoft 365 Copilot services. MDL provides managed Microsoft 365 services including implementation, administration, and security hardening.
- CiscocoreVerified Cisco partner providing networking solutions, Meraki, and Cisco security products. MDL implements Cisco networking and security infrastructure for clients.
- WebrootcoreTrusted Webroot cybersecurity partner providing endpoint protection and security solutions to clients.
- VonagecoreVonage partner delivering unified communications, cloud phone systems, and business communications. MDL implements, manages, and supports Vonage solutions for Kansas City businesses. Includes Spam Shield, caller ID validation, and compliance features (HIPAA, ISO 27001, GDPR).
- Microsoft Solutions PartnercoreMicrosoft Solutions Partner designation demonstrating expertise in Microsoft cloud and productivity solutions.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
MDL Technology competitors and assessment
Company assessmentDirect peers
- Thrive: National managed IT and cybersecurity services provider offering managed cloud, cybersecurity, and Microsoft 365 services to SMB and mid-market clients. Direct comparable in service portfolio, pricing model, and target customer profile.
- Ntiva: Mid-Atlantic-based managed IT, cloud, and cybersecurity provider serving SMB and mid-market clients with subscription-based managed services. Closely comparable business model, customer segments, and service mix to MDL.
- Dataprise: Regional managed services and cybersecurity provider with a strong mid-Atlantic and national presence, offering managed IT, cloud, and security services to mid-market clients. Comparable in service portfolio and recurring-revenue subscription model.
- CMIT Solutions: National franchise system of managed IT service providers targeting SMBs with managed IT, cybersecurity, and compliance services. Directly comparable in customer segment (SMB), service mix, and relationship-driven local delivery.
- Marco Technologies: Upper Midwest managed IT services and office technology provider offering managed IT, cybersecurity, cloud, and VoIP. Highly comparable in geography (Midwest), service portfolio, and target customer base.
- NetGain Technologies: Midwest-based managed IT and cybersecurity firm serving SMB and mid-market clients. Direct peer given comparable service portfolio (managed IT, security, cloud) and Midwest regional focus.
- Ascend Technologies: Midwest-based managed IT, cloud, and cybersecurity provider serving mid-market clients. Comparable in regional Midwest footprint, service portfolio, and recurring-revenue model.
Regional players
- BlackPoint IT Services: Regional managed IT and cybersecurity provider with Pacific Northwest presence, offering managed services, cloud, and compliance to SMB clients. Comparable service mix though different geography.
Others
- ConnectWise: Provider of business management, RMM, and cybersecurity software platforms purpose-built for MSPs. Indirect connection as ecosystem enabler that powers many MDL-equivalent MSPs.
- Kaseya: IT management and security software vendor (RMM, BMS, security) used by thousands of MSPs globally. MDL is a Kaseya partner; Kaseya shapes the competitive dynamics of the broader MSP tooling ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MDL Technology social profiles
Digital presenceMDL Technology compliance and trust
Trust signalCompliance5 records
MDL Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
MDL Technology leadership team
Management profileNumber of profiles
Profiles2 records
MDL Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MDL Technology M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MDL Technology
What does MDL Technology do?
MDL Technology is a Kansas City-based managed IT services and cybersecurity provider that delivers flat-fee "Peace of Mind" plans covering 24/7 network monitoring, help desk support, server administration, cloud hosting, business continuity, and regulated-industry compliance (CMMC, NIST 800-171, HIPAA). Its core revenue comes from monthly managed service subscriptions augmented by project-based professional services such as CRM implementations, network virtualization, and IT procurement.
Is MDL Technology a public or private company?
MDL Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MDL Technology founded?
MDL Technology was founded in 2003. It employs 1 to 10 people.
Where is MDL Technology based?
MDL Technology is headquartered in North Kansas City, United States, in the North America region.
How does MDL Technology make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Services, business Continuity and Disaster Recovery and professional Services.
Who are MDL Technology's main competitors?
Direct peers on record are Thrive, Ntiva, Dataprise, CMIT Solutions, Marco Technologies, NetGain Technologies and Ascend Technologies. BlackPoint IT Services is listed as a regional player. Others are ConnectWise and Kaseya.
Does MDL Technology have an API?
No public API is recorded for MDL Technology.
What industry is MDL Technology in?
MDL Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAA, Managed Detection & Response (MDR). Its NAICS code is 541513 and its SIC code is 7373.