Insezo
Insezo is a Dutch SaaS company, founded in 2015, selling field service management software—digital work orders, planning, technician app, and route optimization—to installation, maintenance, and repair companies across HVAC, appliances, EV charging, and public-sector clients.
- Company typePrivate
- Founded2015
- HeadquartersPapendrecht, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Insezo does
Insezo is a Netherlands-based SaaS company, founded in 2015 and headquartered in Papendrecht (with an additional office in Alblasserdam), that sells a field service management platform to installation, maintenance, and repair companies. The company employs 11–50 people and operates as a private, bootstrapped entity with no disclosed funding to date.
The core product is the Insezo Service Platform, which provides digital work orders, a digital planning board, a technician web app, checklists, the Smart Planner route-optimization module, reporting, and statistics. A second product, Insezo Urenregistratie, is a separate time-registration application offered under a flat-fee model. The platform supports Dutch, English, German, French, and Polish; exposes public API documentation (docs.insezo.com); and integrates with 18+ third-party accounting, CRM, logistics, and calendar systems, with each integration available as a paid add-on.
Insezo monetizes via per-seat SaaS subscriptions—Starter at €14.50/user/month, Professional at €34.50/user/month, and Enterprise on custom pricing—supplemented by a €15/month flat-rate Time Registration module and €10/month per integration. Customer scale is stated at 3,000+ active users and 500+ daily assignments across hundreds of companies, with named logos spanning HVAC (itho daalderop, Glen Dimplex, Novy), appliances (Inventum, Franke, Smeg, Caressi), EV charging (Laaddirect), trade service (Dekker, Alex Reparatechniek), and Dutch municipal government (Gemeente Den Haag).
Insezo firmographics
Firmographics- Name
- Insezo
- Legal name
- Insezo B.V.
- Website
- https://insezo.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Insezo is a Dutch SaaS company, founded in 2015, selling field service management software—digital work orders, planning, technician app, and route optimization—to installation, maintenance, and repair companies across HVAC, appliances, EV charging, and public-sector clients.
- Ownership category
- akta.pro rank
Where Insezo is headquartered
LocationHeadquarters
- HQ city
- Papendrecht
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
Insezo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Service Software Subscription: SaaS subscription for digital work order management. Three tiers: Starter (€14.50/user/month), Professional (€34.50/user/month), Enterprise (custom pricing on request). All tiers include core features like work orders, planning board, web-app, checklists, and reporting.
- Time Registration Subscription: Separate subscription for time registration module at €15.00 per month (all-inclusive with unlimited users). Includes all features: time tracking, personnel planning, leave management, availability, projects, contracts, time clock.
- Integration Add-ons: Monthly fee for integrations with external software. Billit integration priced at €10 per month. Most integrations charged at €10 per month.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Starter - Basic digital work order management |
| Per seat | Monthly | Professional - Advanced features for growing businesses |
| Subscription | Multi-year contract | Enterprise - Custom solution for large organizations |
| Subscription | Monthly | Urenregistratie (Time Registration) - All-in-one time tracking |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Insezo product offering
Product offeringCore offering
Insezo sells an all-in-one, web-based field service management SaaS platform that lets businesses digitize work orders, schedule technicians, optimize travel routes, manage parts and inventory, run checklists, automate customer communications, and produce reports. It is sold via per-seat monthly subscriptions (Starter €14.50, Professional €34.50) with an Enterprise tier on request, plus a separate Insezo Urenregistratie time-registration product at €15/month (unlimited users).
Product overview
Insezo is a Dutch field service management company offering an all-in-one service platform for businesses with mobile workforces. The core platform combines digital work order management, technician scheduling, route optimization, and customer communication. Key modules include: the Digitale Werkbon app for paperless work orders, the Digitaal Planbord for visual scheduling, the Monteurs Web-app for field technicians, Checklist Builder for customizable inspection forms, Materiaalbeheer for parts inventory, Rapportages and Statistieken for analytics, and the Smart Planner for AI-powered route optimization. A separate but related product, Insezo Urenregistratie (at uren.insezo.com), provides dedicated time tracking, staff scheduling, leave management, and project tracking. The platform uses a modular architecture with various pricing tiers (Starter at €14.50/user/month, Professional at €34.50/user/month, and Enterprise on request) and integrates with multiple accounting, CRM, shipping, and payment systems.
Differentiator
Problem solved
Functional benefit
Products and services
- Insezo Service Platform All-in-one web-based field service management SaaS platform for businesses with mobile field workforces. Provides digital work orders, a digital planning board, technician mobile web-app, customizable checklists with digital signatures, parts and inventory management, automated customer messaging (SMS/email), reporting with 100+ filters, 50+ statistics, and a Smart Planner for automatic route optimization. Sold in Starter (€14.50/user/month), Professional (€34.50/user/month), and Enterprise (custom) tiers, with a 14-day free trial. Used by service companies, installation firms, manufacturers, and municipalities across Benelux and DACH.
- Insezo Urenregistratie (Time Registration) Separate time tracking and workforce management product operated at uren.insezo.com. Includes unlimited user accounts, time tracking, personnel planning, rosters, leave management, availability tracking, project time allocation, contracts management, and a digital time clock. Sold as an all-inclusive monthly subscription at €15.00 per month, with implementation assistance, telephone helpdesk, and a ticket system included.
Quantifiable outcome
- Up to 3x faster work order processing
- +5 more outcomes
Companies that use Insezo
Customer profileNamed customers16 records
Segments8 records
Ideal customer profiles4 records
Insezo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
Feature11 records
Insezo partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- e-BoekhoudencoreAccounting software integration. Completed work orders can be sent directly to e-Boekhouden for invoicing.
- RompslompcoreAccounting software integration for Dutch SMEs. Work orders and invoicing synchronization.
- HubSpotcoreCRM integration. Customer data and work order information sync with HubSpot CRM.
- BillitcoreInvoicing integration at €10/month. Completed work orders sent directly to Billit for invoice creation with optional custom amounts.
- SnelstartcoreAccounting software integration for Dutch businesses. Automated data transfer for invoicing.
- ExactcoreAccounting and ERP integration. Sync work orders, inventory, and financial data.
- MoneybirdcoreAccounting software integration. Automated invoice creation from completed work orders.
- SalesforcecoreCRM integration for enterprise customers. Customer and work order data synchronization.
- JorttcoreDutch accounting software integration for invoicing and financial management.
- WeFactcoreInvoicing platform integration. Automated invoice generation from work orders.
Scale indicators10 records
Recent moves5 records
Expansion highlights5 records
Insezo competitors and assessment
Company assessmentDirect peers
- ServiceTitan: Leading SaaS platform for residential and commercial field service businesses (HVAC, plumbing, appliance) with work-order, scheduling, dispatch, and invoicing — overlapping Insezo's core use cases for SMB and mid-market service firms.
- Jobber: SMB-focused FSM SaaS offering work orders, scheduling, invoicing, and customer communication for home service businesses — directly comparable to Insezo's Starter/Professional tiers in functionality and target segment.
- Housecall Pro: Field service management SaaS for home service trades with work orders, scheduling, dispatch, and payment processing — direct competitor to Insezo in the SMB service-software category.
- Simplicate: Dutch business software combining project management, CRM, hours registration, and invoicing — strongest domestic alternative to Insezo for Dutch SMB service companies with similar workflow coverage.
- WorkWave: Vertical SaaS provider for field service businesses with scheduling, routing, and mobile work order capabilities — competes with Insezo across the same functional surface area.
Broad incumbents
- ServiceNow Field Service Management: Enterprise FSM module within the ServiceNow platform delivering work-order, dispatch, and parts management capabilities — competes with Insezo for larger, multi-process service organizations.
- Salesforce Field Service: Enterprise FSM offering built on Salesforce platform — directly integrated with CRM, quoting, and service contracts, competing with Insezo's Salesforce-integrated enterprise tier.
- ServiceMax (PTC): Asset-centric FSM platform from PTC for complex equipment service operations — overlaps with Insezo's manufacturer/appliance customer base at the enterprise end of the market.
Emerging players
- Connecteam: Mobile-first employee management and time-tracking suite with scheduling and job functionality — overlaps with Insezo's Urenregistratie module and field service web-app from the workforce side.
Regional players
- Loket: Dutch HR and time-registration SaaS — most direct overlap with Insezo's Urenregistratie module in the Dutch SMB market, competing for the same workforce management budget.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Insezo social profiles
Digital presenceInsezo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Insezo leadership team
Management profileNumber of profiles
Profiles1 record
Insezo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Insezo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Insezo
What does Insezo do?
Insezo sells an all-in-one, web-based field service management SaaS platform that lets businesses digitize work orders, schedule technicians, optimize travel routes, manage parts and inventory, run checklists, automate customer communications, and produce reports. It is sold via per-seat monthly subscriptions (Starter €14.50, Professional €34.50) with an Enterprise tier on request, plus a separate Insezo Urenregistratie time-registration product at €15/month (unlimited users).
Is Insezo a public or private company?
Insezo is a private company. It is classified as unknown and is currently operating.
When was Insezo founded?
Insezo was founded in 2015. It employs 11 to 50 people.
Where is Insezo based?
Insezo is headquartered in Papendrecht, Netherlands, in the Europe region.
How does Insezo make money?
Three revenue lines are on record. Service Software Subscription is the primary driver. The others are time Registration Subscription and integration Add-ons.
Who are Insezo's main competitors?
Direct peers on record are ServiceTitan, Jobber, Housecall Pro, Simplicate and WorkWave. Broad incumbents are ServiceNow Field Service Management, Salesforce Field Service and ServiceMax (PTC). Connecteam is listed as an emerging player. Loket is listed as a regional player.
Does Insezo have an API?
Yes. Insezo offers an open API that allows integration with external software packages and enables custom integrations. The API documentation is available at docs.insezo.com/api/v1/. Partners and customers can use the API to create custom connections for systems not listed in the standard integrations. Developer documentation is at docs.insezo.com/api/v1.