We Solve Problems

What We Solve Problems does

We Solve Problems is a privately-held managed IT services and AI automation company headquartered in Beverly Hills, California, founded circa 2007 and serving primarily mid-market businesses (10–200 employees) across the Los Angeles and Orange County metropolitan area. The company operates two physical offices (Beverly Hills headquarters and Los Angeles) and maintains dedicated contact points across 13 LA-area submarkets.

The company delivers its offering through two integrated service pillars. Managed IT provides 24/7 monitoring, cybersecurity (CrowdStrike, SentinelOne, Fortinet, Cloudflare), cloud infrastructure across AWS/Azure/Google Cloud, helpdesk support with an 11-minute average response time, compliance implementation (HIPAA, SOC 2, PCI-DSS), automated onboarding/offboarding via Microsoft Intune and Jamf, and Apple Business Manager zero-touch device deployment. AI Operations, launched in 2025, layers on workflow automation, custom AI tools built on OpenAI and Anthropic models for document processing, smart triage, and intelligent client communication, plus smart reporting dashboards with automated KPI alerts. The AI services are explicitly built on the managed IT foundation, creating a unified infrastructure-and-automation proposition rather than two separate businesses.

Revenue is generated through fixed monthly per-user subscriptions for managed services, AI operations billed as ongoing managed automation with hours-saved reporting, and project-based professional services for migrations and compliance implementations. The go-to-market is direct sales-led with a free-assessment front end and content marketing (blog, newsletter, free AI audit) feeding top-of-funnel demand. The company serves nine verticals including law firms, entertainment/production, healthcare, financial services, and architecture/design, with named clients including Marvel and other entertainment and professional services firms. We Solve Problems holds SOC 2 Type 2 compliance and Apple Technical Partner certification, and is founder-owned with no disclosed external funding.

Name

We Solve Problems

Legal name

We Solve Problems

Website

https://wesolve.tech

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

We Solve Problems is a Beverly Hills-based managed IT services and AI automation firm serving mid-market businesses (10–200 employees) across Los Angeles and Orange County, offering 24/7 monitoring, cybersecurity, compliance, and AI-powered workflow automation across nine verticals including legal, entertainment, healthcare, and finance.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Service Desk & Help Desk Services (BPAEAJAA)

Keywords

• Managed IT services
• AI workflow automation
• Cybersecurity services
• Cloud infrastructure management
• IT compliance support

Headquarters

HQ city

Beverly Hills

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Fixed monthly cost per user covering monitoring, security, helpdesk, backups, patching, strategic reviews, and infrastructure management. No surprise invoices or hourly billing. Annual agreements available with better pricing.
2. AI Operations & Automation: Custom AI automation builds, ongoing monitoring, optimization, and regular reporting on hours saved. Includes workflow automation, custom AI tools, and smart reporting services.
3. Professional Services: Implementation services for transitions, migrations, security assessments, compliance implementations, and project-based work scoped during initial assessment.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

We Solve Problems delivers two integrated managed service pillars to mid-market businesses: Managed IT (24/7 monitoring, cybersecurity, helpdesk, cloud management, compliance, email/backup, network/devices, onboarding/offboarding) and AI Operations (workflow automation, custom AI tools, and smart reporting built on top of the managed infrastructure). Services are priced as a fixed monthly cost per user, with annual agreements available at better rates.

Product overview

We Solve Problems offers two core service pillars—Managed IT and AI Operations—delivered as an integrated managed services portfolio. Managed IT provides full infrastructure ownership: 24/7 monitoring, cybersecurity, helpdesk, cloud management, email/backup, network/devices, compliance (HIPAA, SOC 2, PCI-DSS), onboarding/offboarding, and mobile/BYOD management. AI Operations layers on top as a second core offering: Workflow Automation, Custom AI Tools (document processing, smart triage, intelligent communication), and Smart Reporting. The AI services are explicitly 'built on infrastructure we already manage, monitor, and secure,' meaning they depend on and extend the Managed IT foundation. The company also holds an Apple Technical Partner certification, offering specialized Jamf-based Mac fleet management. Services are priced per-user with fixed monthly costs and target SMBs (10-200 employees) primarily in Los Angeles across law, entertainment, healthcare, finance, architecture, accounting, real estate, non-profit, and logistics industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Full-service outsourced IT management providing 24/7 monitoring, endpoint security and threat detection, cloud infrastructure and backup, helpdesk with documented SLAs, automated onboarding and offboarding, compliance implementation (HIPAA, SOC 2, PCI-DSS), email security and backup, and enterprise-grade network and device management. Priced as a fixed monthly cost per user with annual agreement discounts; targets mid-market businesses (10–200 employees) that need an outsourced IT function.
• AI & Automation Services AI-powered workflow automation and intelligent operations built on the managed IT foundation. Includes a workflow audit and ROI roadmap, custom AI automation builds for document processing, smart triage, and intelligent client communication, ongoing monitoring and optimization, and regular reporting on hours saved. Targeted at eliminating manual processes costing the most time within businesses already using We Solve Problems for managed IT.

Quantifiable outcome

• 99.99% network uptime across all clients
• +9 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature5 records

Partnerships

38 partnerships are on record, tiered core and standard.

• AWScoreTechnology or IntegrationCloud infrastructure partner providing AWS cloud services, optimization, and management as part of the managed IT and cloud infrastructure services.
• MicrosoftcoreTechnology or IntegrationMicrosoft Partner providing M365, Azure, Intune, and related Microsoft solutions. Integrations with Teams, OneDrive, and Microsoft security tools.
• GooglecoreTechnology or IntegrationGoogle Partner providing Google Workspace, Google Cloud, and related collaboration and productivity tools.
• ApplecoreTechnology or IntegrationApple Technical Partner providing Mac fleet management, iPhone/iPad management, and zero-touch deployment through Apple Business Manager.
• CloudflarecoreTechnology or IntegrationDNS security and web protection services integrated into cybersecurity stack.
• SalesforcestandardTechnology or IntegrationCRM integration for smart reporting dashboards and data pipeline connections.
• CrowdStrikecoreTechnology or IntegrationEndpoint security and threat detection as part of layered cybersecurity defense.
• SentinelOnecoreTechnology or IntegrationEndpoint protection platform for threat detection and response across client environments.
• FortinetcoreTechnology or IntegrationNetwork security and firewall solutions as part of enterprise-grade network protection.
• JamfcoreTechnology or IntegrationApple device management platform for Mac, iPhone, and iPad fleet management, enrollment, and security.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery solutions ensuring data protection across client environments.
• DattocoreTechnology or IntegrationBackup, disaster recovery, and business continuity solutions for SMB clients.
• NinjaOnestandardTechnology or IntegrationRMM (Remote Monitoring and Management) platform for endpoint management and monitoring.
• OpenAIcoreTechnology or IntegrationAI capabilities powering custom AI tools, document processing, and intelligent automation for client workflows.
• AnthropiccoreTechnology or IntegrationAI capabilities for Claude-powered automation and intelligent document processing tools.
• CiscostandardTechnology or IntegrationNetworking hardware including switches and collaboration tools.
• MerakistandardTechnology or IntegrationCloud-managed networking including Wi-Fi access points and network security.
• UbiquitistandardTechnology or IntegrationNetworking equipment and wireless solutions for business environments.
• OktacoreTechnology or IntegrationIdentity and access management for secure authentication across client environments.
• 1PasswordstandardTechnology or IntegrationBusiness password management for secure credential storage across teams.
• DocuSignstandardTechnology or IntegrationElectronic signature and document workflow automation.
• ZoomstandardTechnology or IntegrationVideo conferencing and collaboration platform integration.
• SlackstandardTechnology or IntegrationTeam communication and workflow automation platform.
• DropboxstandardTechnology or IntegrationFile storage and collaboration platform.
• NotionstandardTechnology or IntegrationDocument collaboration and knowledge management platform.
• HubSpotstandardTechnology or IntegrationCRM platform for marketing and sales automation.
• AsanastandardTechnology or IntegrationProject management and workflow automation.
• QuickBooksstandardTechnology or IntegrationAccounting software integration for financial reporting.
• AirtablestandardTechnology or IntegrationDatabase and project management platform.
• Monday.comstandardTechnology or IntegrationWork OS for team collaboration and project tracking.
• PandaDocstandardTechnology or IntegrationDocument automation and e-signature platform.
• CliostandardTechnology or IntegrationLegal practice management software for law firm clients.
• Duo SecuritycoreTechnology or IntegrationMulti-factor authentication for secure access control.
• DellstandardTechnology or IntegrationHardware partner for business computers and servers.
• SynologystandardTechnology or IntegrationNetwork-attached storage solutions for data backup and file storage.
• AdobestandardTechnology or IntegrationCreative software for entertainment and design industry clients.
• CompTIAstandardOthersTechnical certification and training programs for IT staff development.
• CISstandardOthersCybersecurity framework and best practices alignment.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dataprise: National managed services provider focused on mid-market IT support, cybersecurity, and cloud management. Comparable to We Solve Problems in core offering (managed IT with per-user pricing) but operates at significantly greater scale across multiple U.S. regions.
• Ntiva: Mid-market and SMB-focused managed IT, cybersecurity, and cloud services provider. Closely comparable to We Solve Problems in customer segment (10-200 employees), per-seat managed services model, and emphasis on proactive monitoring and compliance support.
• Sagacent Technologies: California-based managed IT and cloud services provider serving SMB and mid-market organizations. Comparable in offering scope (managed IT, cybersecurity, compliance, cloud) and regional SMB focus.
• NetGain Technologies: Managed IT services provider delivering 24/7 monitoring, cybersecurity, and cloud infrastructure to mid-market businesses. Comparable service portfolio and customer profile to We Solve Problems, with broader geographic footprint.
• OnePath: Managed IT and technology services provider focused on SMB and mid-market clients, including cloud, security, compliance, and end-user support. Comparable in scope and target segment.
• Kinetix: Managed IT services and technology consulting firm supporting SMB and mid-market clients. Comparable in customer segment and core managed services offering.
• Corsica Technologies: Managed IT, cybersecurity, and compliance services provider serving mid-market organizations. Overlaps with We Solve Problems on managed services delivery model and regulated-vertical expertise.
• Be Structured Technology Group: Los Angeles-based managed IT services firm serving SMB and mid-market clients with 24/7 support, cybersecurity, and cloud management. The most direct geographic and segment competitor to We Solve Problems in the LA market.

Broad incumbents

• All Covered: Large, multi-region managed IT services provider serving SMB through enterprise clients with a broad portfolio including managed IT, cloud, security, and compliance. Represents the broader-incumbent competitive reference for pricing and capability comparison.
• New Charter Technologies: PE-backed rollup of managed IT services providers across North America. Represents the consolidated competitive threat in the SMB managed services market and signals the strategic exit path for founder-led MSPs like We Solve Problems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about We Solve Problems