Mytrex's systematic

What Mytrex's systematic does

Mytrex, Inc. is a Utah-based designer and manufacturer of Personal Emergency Response Systems (PERS) founded in 1986 by Richard Bangerter. The company sells cellular and landline-connected emergency alert hardware, mobile mPERS devices, and remote patient monitoring (RPM) equipment intended primarily for elderly individuals and people with medical conditions, delivered indirectly through a dealer and distributor network in the United States.

The product portfolio centers on the MXD-LTE (a dual-carrier AT&T and Verizon-certified in-home PERS unit), the MXD (the first VoIP-compatible traditional PERS on the market, launched 2011), the myConnect mPERS mobile device with GPS, Wi-Fi location, and fall detection, and the myLink cloud portal that enables over-the-air device management including carrier switching, language changes, device pairing, and firmware updates. Supporting products include the RA3TX+ personal help button (lanyard/wristband form factor, launched May 2023), the myActive Alert+ fall-detection button, a wall-mounted help button, the Connect App 365 caregiver platform, and the myHub Bluetooth transceiver that links third-party RPM peripherals to the myLink cloud. All hardware is manufactured in-house at the company's South Jordan, Utah facility, which houses stencil printing, pick-and-place, Automated Optical Inspection, reflow and wave ovens, sonic welding, and wire/cable cutting equipment for circuit board production.

Mytrex generates revenue through hardware unit sales to dealers and, indirectly, recurring monitoring service subscriptions facilitated by partnerships with approximately ten third-party monitoring centers (AMS, Affiliated Monitoring, API Monitoring, Armstrong National, AvantGuard, CDI, CMS, CRC, LifeSafety, Northern 911) that provide 24/7 emergency response. Strategic alliances announced in late 2024 with Indie Health (Remote Patient Monitoring, December 9, 2024) and Avery Telehealth (Remote Patient Care, October 15, 2024) extend the platform into adjacent care delivery verticals. The company is privately held, founder-controlled, bootstrapped, and operates with no disclosed institutional funding, parent company, or subsidiaries.

Name

Mytrex's systematic

Legal name

Mytrex, Inc.

Website

https://mytrexinc.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

Mytrex, Inc. designs and manufactures Personal Emergency Response Systems (PERS) and remote patient monitoring hardware, including the MXD-LTE and myConnect mPERS lines, sold through U.S. dealer and distributor networks for elderly and medical-condition end users.

Ownership category

akta.pro rank

Product category

Personal Emergency Response Systems (PERS)

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510), Security Systems Services (56162)

SIC

Electromedical & Electrotherapeutic Apparatus (3845), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Personal Emergency Response (PERS) & Medical Alert Monitoring (HSAHAAAL)

akta.pro secondary industries

Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE), Wearable Medical Alert Devices (Pendants, Watches, Bands) (HSAHAHAI), Fall Detection & Automatic Alert Monitoring Services (HSAHAHAC), Chronic Disease Remote Monitoring (COPD/CHF/HTN, Weight & Symptom Tracking) (HLAHACAI), At-Home Medical Alert Sensors & Smart Home Safety Integrations (HSAHAHAJ)

Keywords

• Medical alert systems
• Personal emergency response
• Fall detection devices
• Remote patient monitoring
• Mobile medical alert

Headquarters

HQ city

South Jordan

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Medical Alert Hardware Sales: Sale of PERS devices including MXD-LTE, MXD, myConnect, RA3TX+ Personal Help Button, Wall Button, and myActive Alert+. Hardware sold through dealer network to end customers.
2. Monitoring Services: Ongoing monitoring services through partnerships with multiple monitoring centers. The MXD-LTE and myConnect systems connect users to monitoring centers for emergency response.
3. Remote Patient Monitoring: myHub device enables remote patient monitoring services with connectivity to authorized monitoring devices for vitals collection and transmission.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Mytrex designs, manufactures, and supports personal emergency response system (PERS) hardware and supporting cloud software for dealers and monitoring centers. The portfolio includes in-home cellular units (MXD-LTE, MXD), the mobile mPERS device (myConnect), personal help buttons and fall sensors (RA3TX+, Wall Button, myActive Alert+), the myHub remote patient monitoring transceiver, the myLink cloud portal for over-the-air device management, and the Connect App 365 caregiver application. Products are sold primarily through independent dealers and monitoring center partners in the United States.

Product overview

Mytrex offers a unified medical alert and remote patient monitoring ecosystem built around cellular and cloud-connected PERS technology. The core platform consists of in-home units (MXD-LTE, MXD) and mobile mPERS devices (myConnect), all managed through the cloud-based myLink portal. The portfolio includes personal help buttons (RA3TX+, Wall Button, myActive Alert+), a caregiver app (Connect App 365), and a Bluetooth hub for remote patient monitoring (myHub). Products are designed for both in-home and mobile use with features including fall detection, GPS tracking, and dual-carrier cellular connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• myConnect: Cloud-based Mobile Personal Emergency Response System (mPERS) featuring GPS, WiFi location services, and fall detection technology.
• myLink
• Connect App 365
• MXD-LTE
• MXD
• myActive Alert
• RA3TX+
• Wall Button (RA3TXW)
• myHub

Products and services

• MXD-LTE Next-generation cellular in-home PERS unit with dual-carrier LTE (AT&T and Verizon certified) that connects to the cloud-based myLink portal for over-the-air management, carrier switching, language changes, device pairing, and message pushing; built for dealers and monitoring centers serving elderly and at-risk subscribers.
• myConnect (mPERS) Cloud-based Mobile Personal Emergency Response System (mPERS) with fall detection technology, dual operating modes, GPS and Wi-Fi location-based services, and 4G LTE connectivity; single-SKU design compatible with multiple monitoring centers for dealers and end users needing mobile emergency response.
• MXD Medical Alarm System Traditional in-home PERS system and the first on the market to be fully compatible with VoIP, cable telephone, cell box, and standard telephone systems; communicates in all formats into any central station for dealers and monitoring centers.
• RA3TX+ Personal Help Button Next-generation Personal Help Button with flexible form factor supporting lanyard and wristband configurations; pairs over-the-air via the myLink portal and is backwards compatible with all versions of MXD and MXD-LTE, sold to dealers and monitoring centers.
• Wall Button (RA3TXW) Wall-mount help button for high-risk areas such as bathrooms or nightstands; UL tested, shower safe, and water resistant, supplied with 3M Command strips or rubber feet and compatible with MXD and MXD-LTE systems.
• myActive Alert+ Fall detection alert button that automatically activates an emergency alarm when it detects a fall and the user is unable to press the button; compatible with both MXD and MXD-LTE.
• myLink Portal Cloud-based management portal providing over-the-air configuration of MXD-LTE units, including carrier switching, language changes, device pairing, message pushing, and pairing of personal help buttons; used by dealers and monitoring center operators.
• Connect App 365 Caregiver and family support platform providing remote access to loved ones' devices and real-time alert notifications on smartphones, tablets, and computers; compatible with myConnect, myConnect Air, and MXD-LTE.
• myHub Small Bluetooth transceiver that plugs into the MXD-LTE to provide connectivity to authorized remote patient monitoring devices, enabling collection of vitals readings in the home and transmission via the cloud-based myLink portal.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

14 partnerships are on record, tiered core.

• Indie HealthcoreStrategic or Co-development Partner · 9 December 2024Strategic partnership announced December 9, 2024 to launch Remote Patient Monitoring solution. Combines Mytrex's MXD-LTE hardware and myLink cloud platform with Indie Health's remote patient monitoring capabilities.
• Avery TelehealthcoreStrategic or Co-development Partner · 15 October 2024Strategic alliance announced October 15, 2024 to enhance Remote Patient Care. Avery Telehealth and Mytrex collaboration to integrate telehealth capabilities with Mytrex's PERS and monitoring infrastructure.
• AMS (Affiliated Monitoring Services)coreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing 24/7 emergency response services for Mytrex PERS devices.
• Affiliated MonitoringcoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• API MonitoringcoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• Armstrong National Alarm MonitoringcoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• LifeSafetycoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• AvantGuardcoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• CDI (Central Dispatch Inc.)coreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• CMScoreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• CRC (Crown Communications)coreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• Northern 911coreChannel Partner/ Reseller/ DistributorMonitoring center partnership providing emergency monitoring services.
• AT&TcoreTechnology or IntegrationAT&T certified for LTE connectivity in MXD-LTE devices. Dual carrier capability includes AT&T network option.
• VerizoncoreTechnology or IntegrationVerizon certified for LTE connectivity in MXD-LTE devices. Dual carrier capability includes Verizon network option.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MobileHelp: PERS manufacturer offering cellular in-home and mobile mPERS devices with GPS and fall detection — overlapping Mytrex's myConnect and MXD-LTE product positioning.
• Bay Alarm Medical: DTC PERS provider with in-home, mobile, and fall detection devices plus caregiver tools; competes with Mytrex in the same dealer and end-customer segments.
• Medical Guardian: Leading direct-to-consumer PERS provider offering in-home and mobile medical alert devices with fall detection, GPS, and 24/7 monitoring — directly overlapping Mytrex's product feature set.
• LogicMark: PERS hardware manufacturer selling two-way voice medical alert devices through dealer channels; closely comparable to Mytrex's wholesale/B2B distribution model.
• Life Alert: One of the most established U.S. PERS brands offering monitored medical alert systems for seniors, directly competing with Mytrex's MXD-LTE and myConnect products through both dealer and direct channels.

Emerging players

• Apple (Apple Watch Fall Detection): Consumer wearable with fall detection and emergency SOS that increasingly competes with dedicated mPERS devices at the consumer end of Mytrex's market, particularly for active seniors.
• GreatCall / Lively: Tech-forward PERS and connected health brand offering simplified mobile medical alert devices with senior-friendly smartphones; targets same end customers as Mytrex's myConnect product.

Broad incumbents

• Tunstall Healthcare: Global telecare and PERS incumbent operating across Europe and North America with monitored personal emergency response systems; comparable technology stack at much larger geographic scale.
• ADT Health (LifeStation): ADT-owned PERS provider leveraging ADT's national monitoring infrastructure; broader security incumbent that overlaps with Mytrex's dealer-served PERS customers.
• Connect America (Medical Alert): Large connected health provider offering PERS alongside RPM, medication management, and telehealth; broader portfolio but overlapping in PERS hardware and monitoring services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCi_zj7Z17sFv39dHOVUWzMQ
• Facebookfacebook.com/pages/Mytrex/213468378674845
• LinkedInlinkedin.com/company/mytrex-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mytrex's systematic