What Mage One does

Mage One is a Würzburg, Germany-based software maintenance service operated by Paddox GmbH that provides ongoing security patches, compatibility updates, and support for Magento 1 (specifically version 1.9.4.5) following Adobe's official end-of-support in June 2020. The company's core offering consists of downloadable patch files released within 30 days of vulnerability discovery, ensuring Magento 1 installations remain compatible with modern server software stacks (PHP 7.2-7.4, PHP 8, MySQL 8.0, Apache). A complementary firewall extension, QPS (Quick Protection System), auto-updates attack signatures to block known exploits until formal patches are available. Mage One also runs a public bug bounty program to incentivize vulnerability research by the security community.

The company serves online retailers — primarily SMBs but including enterprise brands such as Mytheresa, Cornelsen, Gigaset, and Duden — that have chosen to delay or forgo migration to Magento 2 due to the cost and complexity of rewriting customizations and integrations. A secondary customer segment comprises hosting providers, agencies, and payment/security vendors that resell Mage One services to their merchant clients. Revenue is generated exclusively through tiered monthly subscriptions priced by annual shop revenue, ranging from €29/month (sub-€100K revenue) to €3,500/month (€500M revenue), billed annually with a 10% surcharge for monthly billing. Patches are distributed through a self-service customer dashboard at my.mage-one.com.

Mage One was founded in 2019 by Magento-certified experts Rico Neitzel (CEO), Carmen Bremen, Tobias Vogt, and Fabian Blechschmidt, with the company formally established and first partner agreements concluded in February 2020. The team operates with 1-10 employees and has no external institutional investment disclosed. The company has committed to support Magento 1 through at least 2027, with automatic 2-year extensions absent 24 months' advance notice of termination. Channel reach is built primarily through a network of 40+ partners spanning hosting (Hypernode, JetRails, maxcluster), payments (Mollie, MultiSafepay, Buckaroo), security (Sansec, Foregenix, Astra), and digital agencies (Wagento, Mothership, Lumav).

Name

Mage One

Legal name

Paddox GmbH

Website

https://mage-one.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Mage One, a service of Paddox GmbH in Würzburg, Germany, provides ongoing security patches, compatibility updates, and a firewall extension (QPS) for Magento 1 merchants after Adobe ended official support in June 2020, via tiered monthly subscriptions and a partner reseller network.

Ownership category

akta.pro rank

Product category

E-commerce Software Maintenance

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Code & Repository Security (Git Security, Code Integrity) (HDADACAG)

akta.pro secondary industry

Vulnerability Management & Penetration Testing Services (BPAEADAD)

Keywords

• Magento 1 support
• E-commerce security patches
• Software maintenance services
• PHP compatibility updates
• Vulnerability management

Headquarters

HQ city

Würzburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Services: Monthly subscription fees based on annual shop revenue, paid annually on a rolling contract basis. Provides access to security patches, compatibility patches, QPS extension, and newsletter notifications about new versions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Mage One provides ongoing professional support for Magento 1 (version 1.9.4.5) after Adobe ended official support in June 2020. The service delivers downloadable security patches within 30 days of vulnerability discovery, compatibility patches for modern server software (PHP 7.2-7.4, PHP 8, MySQL 8.0, Apache), and the proprietary QPS (Quick Protection System) firewall extension. All services are sold via subscription through the my.mage-one.com customer dashboard.

Product overview

Mage One provides a suite of services designed to extend the operational life of Magento 1 installations beyond Adobe's official end-of-support (June 2020). The core offering consists of security and compatibility patches for Magento 1 version 1.9.4.5, supplemented by the QPS (Quick Protection System) firewall extension, a public bug bounty program for vulnerability discovery, and PHP version compatibility patches. All services are delivered through a subscription model priced based on annual shop revenue, with patches distributed via a customer dashboard at my.mage-one.com.

Differentiator

Problem solved

Functional benefit

Products and services

• Security and Compatibility Patches for Magento 1 Mage One's primary offering: downloadable patch files addressing newly discovered security vulnerabilities and ensuring Magento 1 (version 1.9.4.5) remains compatible with modern server environments. Patches are provided within 30 days of a vulnerability being known and delivered via the Mage One Dashboard. Targeted at online retailers running Magento 1 who need ongoing protection after Adobe ended official support.
• QPS (Quick Protection System) A Magento extension installed in the shop that acts as a firewall, automatically updating signatures to block known attacks until a formal patch is available. QPS removes unneeded signatures once patches are installed to optimize shop performance. Available to Mage One subscribers and published on GitHub.
• Bug Bounty Program A public bug bounty program that compensates security researchers and developers for identifying and reporting security vulnerabilities in Magento 1. Supports ongoing discovery and fixing of security issues through community participation.
• PHP Compatibility Patches Patches that enable Magento 1 to run on newer PHP versions (PHP 7.3, 7.4, PHP 8), addressing compatibility issues as hosting providers upgrade the underlying PHP runtime. Part of the broader compatibility patching service.

Quantifiable outcome

• Patches released within 30 days of vulnerability discovery
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

33 partnerships are on record, tiered core and minor.

• WebscalecoreTechnology or Integration · 27 February 2020Webscale is the leader in cloud automation and managed hosting for e-commerce, providing 100% uptime, scalability, load balancing, security, and multi-cloud support including AWS, Google Cloud, and Microsoft Azure.
• OneStepCheckoutcoreTechnology or IntegrationLeading checkout extension that has helped over 20,000 Magento 1 stores simplify checkout and increase sales. Committed to supporting Magento 1 beyond Adobe's EOL.
• MolliecoreTechnology or IntegrationOne of Europe's fastest growing fintech companies providing simple payment API with over 20 different payment methods for webshop and app builders.
• JetRailscoreTechnology or IntegrationProvides mission-critical Magento hosting on fully-managed servers and in public clouds including Digital Ocean and AWS with 24/7 monitoring and security solutions.
• HipexcoreTechnology or IntegrationThe #1 e-commerce hosting company in the Netherlands with strong focus on Magento and Shopware hosting, with in-house developer expertise.
• MultiSafepaycoreTechnology or IntegrationProvides over 30 different payment methods and features trusted by over 16,000 European online shops with conversion-enhancing features and advanced reporting tools.
• SanseccoreTechnology or IntegrationLeader in eCommerce security helping merchants stay ahead of hacks. Technology used by global brands, forensic investigators, and law enforcement.
• HypernodecoreTechnology or IntegrationLeading e-commerce hosting platform designed for speed, flexibility, and security. The only technology hosting partner of Magento in Europe. Founded MageReport.com security scanner.
• WagentocoreChannel Partner/ Reseller/ DistributorFull-service digital agency offering Magento Cloud Development, upgrades, ERP integration, custom modules, and managed support services. Offices in Minneapolis, UK, Bolivia, Mexico, and India.
• LuroConnectcoreChannel Partner/ Reseller/ DistributorManaged hosting service loved by merchants and agencies with performance, scale and security on any cloud or physical server. Includes Mage-One patching and PHP updates.
• ForegenixcoreTechnology or IntegrationLeading cybersecurity company focusing on keeping payment systems secure. FGX-Web monitors and protects Magento 1 & 2 websites against latest threats.
• SkaylinkminorStrategic or Co-development PartnerLeading service provider for cloud and digital transformation with global team of 500+ cloud enthusiasts creating unique cloud solutions.
• Media LoungeminorChannel Partner/ Reseller/ DistributorAward-winning full service eCommerce agency based in Bournemouth, UK with 30+ professionals architecting and developing B2C and B2B online retailers.
• StudioForty9minorChannel Partner/ Reseller/ DistributorRecognized leader in Irish digital sector with award-winning track record delivering and maintaining high-performance ecommerce and omnichannel retail solutions.
• Gelo Ltd.minorChannel Partner/ Reseller/ DistributorAgency focusing solely on eCommerce with maintenance, development and integration services for Magento. Committed Magento 1 partner in Finland and Nordics since 2010.
• MothershipminorChannel Partner/ Reseller/ DistributorMunich-based e-commerce agency specializing in customized, sustainable solutions. Several award-winning 'Best Magento Shop in Germany' recipients.
• SkyberateminorChannel Partner/ Reseller/ DistributorNo. 1 e-commerce hosting specialist for Magento, Shopware and WordPress with 15+ years hosting experience and powerful hosting platform.
• LumavminorChannel Partner/ Reseller/ DistributorMagento consulting, building and maintaining ecommerce solutions with 40+ member team and 14 Magento certifications. Official Magento partner serving 70 customers.
• EcomwiseminorChannel Partner/ Reseller/ DistributorTeam of certified Magento developers and B2B e-commerce experts in Utrecht (Netherlands) and Bitola (Macedonia) since 2010. Built 100+ webshops and 30+ Magento extensions.
• BroSolutionsminorChannel Partner/ Reseller/ DistributorClient-oriented eCommerce development team of Certified developers creating effective practical solutions for small to medium-sized retailers since 2015.
• ebizmartsminorChannel Partner/ Reseller/ DistributorMagento breathing company since early betas with 22,000+ Magento merchants. Official partnerships with Sage Pay and MailChimp.
• SupportDeskminorChannel Partner/ Reseller/ DistributorTeam of dedicated specialists executing application management, technical management, hosting and maintenance tasks with focus on stability, speed, SEO and security.
• Hosting PilotminorChannel Partner/ Reseller/ DistributorWeb host specifically for shop systems with trained shop experts in support serving wide range of customers from small retailers to online giants.
• LexiConnminorChannel Partner/ Reseller/ DistributorWeb hosting company specializing in hands-on, customer service oriented managed Magento ecommerce hosting with 24+ years experience.
• maxclusterminorChannel Partner/ Reseller/ DistributorDesigns and operates scalable, fail-safe and high-performance managed web clusters with 99.99% availability guarantee and 365/24/7 Linux administrator support.
• rack::SPEEDminorChannel Partner/ Reseller/ DistributorFirst hosting company in Germany to specialize in high-performance operation of Magento stores on own server hardware for 12+ years.
• SitionminorChannel Partner/ Reseller/ DistributorRenowned Magento and Shopware agency in Netherlands with highest Shopware partner status and Best Shopware Partner Benelux 2019 award.
• lindbaumminorChannel Partner/ Reseller/ DistributorGerman company in Bremen specializing in digitalization of communications, processes and business models for medium-sized companies since 2011 with strong B2B-markets expertise.
• conlabzminorChannel Partner/ Reseller/ DistributorSupports small and medium-sized companies in online commerce with 10+ years e-commerce expertise since Magento version 1.4.
• Burgess CommerceminorChannel Partner/ Reseller/ DistributorNo-nonsense hybrid ecommerce agency run by Magento expert Rowan Burgess offering quick build, high quality professional Magento and Shopify development at freelancer rates.
• Aonach Nua LtdminorChannel Partner/ Reseller/ DistributorMagento eCommerce solutions specialist based in Ireland supporting clients in Ireland, UK, Canada, and France.
• CARTWARE GmbHminorChannel Partner/ Reseller/ DistributorWeb development agency in Rosenheim near Munich with custom PHP/JS development, complex shopping systems on Magento, and TYPO3 since 2008.
• CustomGentominorChannel Partner/ Reseller/ DistributorFounded in 2017 in Frankfurt specializing in all areas of Magento development with focus on long-term support and further development of Magento projects.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Wagento: Full-service Magento digital agency offering upgrades, ERP integration, and managed support services. Reseller channel partner but also a direct competitor offering custom Magento 1 support arrangements.
• OpenMage: Community-driven open-source fork of Magento 1 that provides ongoing maintenance and security patches. Explicitly cited by Mage One as a primary alternative, competing on price (free) versus Mage One's paid subscription model.
• MageLTS: Long-term support provider for Magento 1 offering security patches and compatibility updates. Directly competes with Mage One in the same niche of paid, professional Magento 1 maintenance.

Broad incumbents

• Webscale: Cloud automation and managed hosting leader for e-commerce providing security, scalability, and multi-cloud support. Strategic partner but also a broader incumbent offering competing security and infrastructure services for Magento merchants.
• Adobe Commerce (Magento): Owner of the Magento platform; ended official Magento 1 support in June 2020, indirectly creating the market opportunity for Mage One. Provides Magento 2 as the official migration path and competes for the same merchants' wallet.

Others

• Amasty: Magento extension developer with 250+ extensions for both Magento 1 and 2, serving 100,000+ stores. A partner ecosystem contributor and potential channel for distributing or upselling Mage One's security services.

Regional players

• Hypernode: Leading e-commerce hosting platform (Magento-specialized in Europe) and co-founder of MageReport.com. Both a partner and adjacent competitor, providing infrastructure security that overlaps with Mage One's application-layer protections.
• JetRails: Managed Magento hosting provider offering 24/7 monitoring and security solutions. A listed partner that also competes for the same Magento 1 merchant wallet through bundled hosting and security offerings.

Emerging players

• Sansec: eCommerce security specialist providing forensic monitoring, malware detection, and threat intelligence for Magento 1 and 2 stores. Adjacent competitor in the Magento security layer, with overlapping threat intelligence and patch expertise.
• Foregenix: Cybersecurity firm offering FGX-Web monitoring and protection for Magento 1 and 2 websites. Listed as a Mage One partner but offers overlapping security services that could be perceived as alternatives by merchants.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/mage_one_com
• GitHubgithub.com/mage-one-com/qps
• Facebookfacebook.com/mageone.lts
• LinkedInlinkedin.com/company/mage-one

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mage One