What Tecflow Technology does

Tecflow Technology is a privately held managed IT services provider (MSP) headquartered at 5240 Babcock ST NE STE 211 in Palm Bay, Florida, serving approximately 300+ clients across the Southeast and Midwest United States. The company delivers a four-pillar portfolio—managed IT services (24/7 monitoring, help desk, vCIO strategic consulting), cybersecurity (SOPHOS endpoint protection, Cisco network security, dark web monitoring, phishing protection, HIPAA/PCI compliance), cloud solutions (Microsoft Azure, AWS, Microsoft 365 management, cloud backup, disaster recovery, hosted desktops), and a proprietary Callflow VoIP sub-brand—delivered under 99.9% uptime and sub-one-hour response SLAs. The company has built vertical-specific practices for seven industries (Aviation, Healthcare, Manufacturing, Education, Nonprofits, Logistics, Hospitality), each with tailored compliance expertise spanning FAA/ITAR/CMMC, HIPAA, FERPA/CIPA, and PCI-DSS frameworks.

The technical foundation rests on third-party best-in-class platforms rather than proprietary infrastructure: SOPHOS and Cisco for security, Microsoft Azure and AWS for cloud, and SkySwitch for VoIP. Callflow VoIP is the closest-to-proprietary offering, a tiered subscription service priced at $19.99 (Starter), $34.99 (Professional), and $54.99 (Enterprise) per user per month, delivered with HD voice, mobile apps, video conferencing, and analytics on SkySwitch infrastructure. A separate MXFlow cloud portal (mxflowcloud.com) functions as a cloud-services login, suggesting an additional white-labeled platform layer. The company has invested in deep, vertical-specific integration with EHR (Epic, Cerner, athenahealth, eClinicalWorks, Practice Fusion, Kareo), ERP (SAP, Oracle, Epicor, Infor, MS Dynamics), POS (Toast, Square, Clover, Aloha, Lightspeed, TouchBistro, Revel), MRO (CORRIDOR, WinAir, CAMP, Traxxall), and WMS (Manhattan Associates, Blue Yonder, SAP EWM, McLeod) systems.

The business model is predominantly subscription-recurring revenue from monthly managed service contracts, supplemented by project-based professional services for assessments, implementations, and on-site deployments. Go-to-market combines enterprise field sales with dedicated account managers for mid-market and regulated-industry accounts, an inside-sales motion with self-service pricing tiers for SMB VoIP buyers, and inbound demand generation through free IT assessments, industry-specific landing pages, and SEO-optimized content. Tecflow is privately held with no disclosed institutional investors, no funding rounds, and no M&A activity; leadership consists of CEO Daniel Owens and Managing Partner Davita Owens, and the company maintains an active careers page signaling ongoing hiring.

Name

Tecflow Technology

Legal name

Tecflow Technology

Website

https://tecflow.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Tecflow Technology is a privately held managed IT services provider headquartered in Palm Bay, Florida, delivering 24/7 monitoring, cybersecurity, cloud, and proprietary Callflow VoIP solutions to 300+ clients across regulated industries including aviation, healthcare, manufacturing, education, nonprofits, logistics, and hospitality.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

akta.pro secondary industries

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ), Privacy, Consent & Data Protection Management (BPAEAPAF), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure services
• VoIP phone systems
• IT compliance support

Headquarters

HQ city

Palm Bay

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly recurring managed IT services including 24/7 monitoring, help desk support, proactive maintenance, and strategic consulting. Revenue is generated through predictable monthly subscriptions.
2. Cybersecurity Solutions: Security services including SOPHOS and Cisco solutions, dark web monitoring, phishing protection, and compliance support (HIPAA, PCI). May be bundled with managed IT or sold separately.
3. Cloud Solutions: Cloud migration and management services for Azure, AWS, Microsoft 365, with cloud backup and disaster recovery offerings.
4. Callflow VoIP: Per-user VoIP subscription services with tiered pricing (Starter $19.99, Professional $34.99, Enterprise $54.99 per user/month). Includes unlimited calling depending on tier.
5. Professional Services: IT assessments, implementation services, on-site support, and consulting engagements. One-time project-based revenue alongside recurring services.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Tecflow Technology delivers managed IT services (24/7 monitoring, help desk, proactive maintenance, vCIO, vendor management) bundled with cybersecurity, cloud, and VoIP solutions for regulated industries. The core offering is a recurring monthly managed services contract, augmented by one-time professional services and the proprietary Callflow VoIP sub-brand built on SkySwitch. The company focuses on businesses in aviation, healthcare, manufacturing, education, nonprofit, logistics, and hospitality verticals, providing compliance-aligned IT (HIPAA, PCI-DSS, ITAR, CMMC, FERPA, CIPA).

Product overview

Tecflow Technology is a managed IT services provider offering a comprehensive portfolio of technology solutions centered around managed IT services as the core product, supported by specialized add-on modules for cybersecurity, cloud solutions, VoIP (Callflow brand), help desk support, network infrastructure, and backup/disaster recovery. The company serves multiple vertical industries (Aviation, Healthcare, Manufacturing, Education, Nonprofits, Logistics, Hospitality) with industry-specific IT services that include specialized compliance support (HIPAA, PCI-DSS, ITAR, CMMC, FERPA, CIPA). Callflow is the company's sub-brand VoIP product offering three pricing tiers (Starter, Professional, Enterprise) built on SkySwitch infrastructure. All services are delivered with proactive monitoring, certified technicians, and 24/7 support coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Callflow: Enterprise-grade VoIP phone systems built on SkySwitch, offering crystal-clear calls, advanced features, and competitive pricing starting at $19.99/user/month.
• MXFlow

Quantifiable outcome

• 99.9% uptime guarantee
• +4 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration41 records

Feature5 records

Partnerships

18 partnerships are on record, tiered core and supporting.

• SOPHOScoreTechnology or IntegrationSOPHOS provides enterprise-grade endpoint protection and cybersecurity solutions integrated into Tecflow's security offerings. SOPHOS security is highlighted as a primary component of their cybersecurity solutions stack.
• CiscocoreTechnology or IntegrationCisco provides network security infrastructure solutions as part of Tecflow's cybersecurity offerings. Cisco solutions complement SOPHOS for comprehensive security coverage.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure is a core cloud platform for enterprise cloud infrastructure services. Tecflow provides Azure deployment and management services.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is offered as an alternative cloud platform for deployment and management services alongside Azure.
• Microsoft 365coreTechnology or IntegrationMicrosoft 365 productivity suite management is offered as part of cloud solutions. Tecflow also helps nonprofits access Microsoft 365 nonprofit grants.
• SkySwitchcoreTechnology or IntegrationSkySwitch is the underlying infrastructure provider for Callflow VoIP, Tecflow's proprietary enterprise-grade phone system. SkySwitch provides HD voice quality and unified communications infrastructure.
• EpicsupportingTechnology or IntegrationEpic is an electronic health record platform that Tecflow supports with optimized IT infrastructure for healthcare clients.
• CernersupportingTechnology or IntegrationCerner EHR platform integration supported by Tecflow's healthcare IT infrastructure services.
• athenahealthsupportingTechnology or Integrationathenahealth EHR platform supported with seamless IT infrastructure for medical practices.
• SAPsupportingTechnology or IntegrationSAP ERP systems supported with optimized IT infrastructure for manufacturing clients.
• OraclesupportingTechnology or IntegrationOracle Manufacturing and ERP platforms supported with IT infrastructure designed for production environments.
• EpicorsupportingTechnology or IntegrationEpicor ERP solutions supported with manufacturing-focused IT infrastructure.
• ToastsupportingTechnology or IntegrationToast POS platform supported with network setup, hardware, and payment processing reliability for restaurants.
• Square for RestaurantssupportingTechnology or IntegrationSquare POS system support including network setup and integration for restaurant clients.
• Aloha (NCR)supportingTechnology or IntegrationAloha POS platform (NCR) supported for restaurant and hospitality IT infrastructure.
• CORRIDORsupportingTechnology or IntegrationAviation maintenance tracking software integrated with Tecflow's MRO IT infrastructure.
• WinAirsupportingTechnology or IntegrationWinAir aviation maintenance management software integrated with Tecflow's aviation IT solutions.
• CAMPsupportingTechnology or IntegrationCAMP Systems aviation maintenance tracking integrated with Tecflow's MRO IT infrastructure.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a managed IT services provider offering managed IT, cybersecurity, cloud, and VoIP/unified communications to SMB and mid-market clients across multiple verticals — directly comparable to Tecflow's full MSP stack including Callflow VoIP.
• Integris: Integris is a managed IT and cybersecurity services provider serving SMB and mid-market clients across the Eastern US — a direct peer on managed services delivery model and customer segment.
• Dynamic Quest: Dynamic Quest is a managed IT services provider delivering managed IT, cloud, cybersecurity, and VoIP to mid-market clients in the Southeast US — a regional direct peer with overlapping service portfolio and similar go-to-market motion.
• Corsica Technologies: Corsica Technologies delivers managed IT and managed security services (MSSP) with compliance expertise to regulated mid-market clients — directly comparable on the cybersecurity + managed IT bundle Tecflow sells into Healthcare and Manufacturing.
• CMIT Solutions: CMIT Solutions is a national franchise network of managed IT service providers offering managed IT, cybersecurity, and compliance support to SMBs across regulated industries — directly comparable on managed services delivery and vertical coverage.
• Dataprise: Dataprise is a managed IT, cybersecurity, and cloud services provider serving mid-market and enterprise clients with 24/7 support and industry specialization — a close direct peer on service portfolio and target customer profile.
• NetGain Technologies: NetGain Technologies provides managed IT, cybersecurity, and cloud services to SMB and mid-market organizations, with similar emphasis on proactive monitoring and vertical-aware service delivery — a direct peer on managed services model and SLAs.

Broad incumbents

• Pax8: Pax8 is a cloud distributor that aggregates and resells Microsoft, AWS, and security products to MSPs including Tecflow's peers — a broad incumbent in the MSP supply chain that competes indirectly for cloud-managed-services budgets.
• ConnectWise: ConnectWise provides the PSA, RMM, and security platform layer underpinning many MSPs — a broad incumbent whose product suite and partner ecosystem directly influence Tecflow's operating costs and feature roadmap.
• Kaseya: Kaseya is the dominant platform vendor (RMM, PSA, cybersecurity) powering thousands of MSPs including competitors to Tecflow. It is not a direct services peer but shapes the competitive tooling and economics of every MSP in this category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Tecflowfl
• LinkedInlinkedin.com/company/consult-i.t.

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tecflow Technology