PSYCH2U

What PSYCH2U does

PSYCH2U is an Australian telehealth mental health service that delivers psychiatry and psychology consultations via secure video to patients across Australia. Founded in 2011, it operates as a subsidiary of Connected Medical Solutions Limited (parent headquartered in Sydney) alongside sister brands My Emergency Doctor and GP2U Telehealth. The company is positioned as the longest-established virtual mental health service in Australia, with a clinical team of credentialed psychiatrists and psychologists treating conditions including ADHD, mood disorders, depression, anxiety, PTSD, bipolar disorder, and personality disorders. Referrals are required for booking and originate from 7,000+ GPs using integrated Practice Management Systems (Medical Objects, ReferralNet, Argus) and the Consultmed referral platform, generating more than 500 referrals per week.

The underlying technology is a secure telehealth video consultation platform with encrypted patient data and PMS-integrated secure messaging. Product breadth spans online psychiatry and psychology, a dedicated ADHD consultation service, medico-legal reports, DVA assessments, and the HCF HealthyMinds Check-in (free annual check-in for HCF health fund members). Pricing is published and tiered: $800 for ADHD psychiatry, $750 for non-ADHD psychiatry, $170 for general psychology, and $220 for clinical psychology, with Medicare rebates processed on the patient's behalf, bulk billing for eligible patients, and NDIS / Workers Compensation pathways for covered participants.

PSYCH2U runs a sales-led, referral-driven go-to-market that bypasses direct consumer marketing in favor of GP channel acquisition. Revenue mechanics combine fee-for-service private consultations, Medicare rebate pass-through, bulk billing, and contractual arrangements with HCF and government schemes (NDIS, DVA, Workers Compensation). The company is privately held, Australian-domiciled, and has not disclosed any external funding rounds.

Name

PSYCH2U

Legal name

Connected Medical Solutions Limited

Website

https://psych2u.com.au

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telehealth Mental Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Psychiatry & Medication Management Platforms (HLALAEAB)

akta.pro secondary industries

General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA), Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Telehealth mental health
• Online psychiatry services
• Psychology video consultations
• Virtual mental healthcare
• Psychiatric telehealth platform

Headquarters

HQ city

Moonah, Tasmania

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Psychiatry Consultations: Fee-for-service consultations for ADHD and non-ADHD psychiatry appointments, priced at $800 and $750 respectively
2. Psychology Services: Fee-for-service psychology appointments at $170 for general psychology and $220 for clinical psychology sessions
3. Medicare Rebates: Processing of Medicare rebates for eligible patients with valid GP referrals or Mental Health Treatment Plans
4. Bulk Billing: Bulk-billed psychology and psychiatry sessions offered for eligible patients
5. HCF HealthyMinds Program: Free annual health check-ins for eligible HCF members through the HealthyMinds program
6. NDIS and Workers Compensation: Mental health services covered under NDIS and Workers Compensation schemes for eligible participants

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

PSYCH2U operates a telehealth mental health service delivering online psychiatry and psychology consultations via secure video conferencing across Australia. Patients access credentialed psychiatrists and psychologists for conditions including ADHD, anxiety, depression, PTSD, and mood disorders, with appointments facilitated through GP referrals and Medicare rebates processed on the patient's behalf.

Product overview

PSYCH2U is a telehealth mental health service providing virtual access to psychiatrists and psychologists across Australia since 2011. The core offering consists of a telehealth consultation platform enabling secure video appointments for online psychiatry and online psychology services. The service portfolio includes specialized ADHD consultations, HCF HealthyMinds Check-in (free annual mental health screening for HCF members), DVA assessments, medico-legal reports, and bulk-billed sessions. Patients require a GP referral or Mental Health Care Plan for Medicare rebates. PSYCH2U is operated by GP2U Telehealth Pty Ltd and is part of Connected Medical Solutions Group.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Psychiatry Virtual psychiatric consultations delivered via secure video conferencing, providing diagnosis, medication management, and treatment planning for mental health conditions including ADHD, mood disorders, depression, anxiety, PTSD, and bipolar disorder. Available to patients with a valid GP referral or Mental Health Treatment Plan.
• Online Psychology Virtual psychology sessions offering therapeutic interventions including CBT, DBT, ACT, EMDR, and other evidence-based approaches for depression, anxiety, trauma, OCD, and other mental health concerns.
• ADHD Consultation Service Specialized telehealth consultations for ADHD assessment, diagnosis, and ongoing management, with consultations available for adults aged 18-65. Priced at $800 per ADHD consultation.
• HCF HealthyMinds Check-in Free annual mental health check-in service exclusively available to eligible HCF health fund members, facilitated through a partnership between PSYCH2U and HCF. PSYCH2U processes member eligibility verification and shares participation dates with HCF for billing and reconciliation.
• DVA Assessments and Treatment Mental health services provided under the Department of Veterans' Affairs (DVA) framework, including assessments and ongoing treatment for eligible veterans.
• Medico-Legal Reports Psychiatric assessments and documentation services for legal proceedings, including reports for court, workers compensation, NDIS applications, and superannuation early release on compassionate grounds.

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• HCFcoreStrategic or Co-development PartnerHCF partnership provides eligible members with free annual HealthyMinds Check-in mental health assessments. PSYCH2U processes member eligibility verification and shares participation dates with HCF for billing and reconciliation purposes.
• Medical ObjectscoreTechnology or IntegrationIntegration with Medical Objects for secure messaging delivery, enabling GPs to send referrals electronically through their Practice Management Systems.
• ReferralNetcoreTechnology or IntegrationIntegration with ReferralNet for secure messaging delivery, enabling GPs to send referrals electronically through their Practice Management Systems.
• ArguscoreTechnology or IntegrationIntegration with Argus for secure messaging delivery, enabling GPs to send referrals electronically through their Practice Management Systems.
• ConsultmedcoreTechnology or IntegrationReferral management platform enabling GPs to submit referrals with streamlined data pre-population and real-time referral tracking. PSYCH2U receives referrals through this platform.
• DoctifyminorOthersVerified by Doctify badge on website indicating verification of PSYCH2U's credentials and practice standards.
• Connected Medical Solutions LimitedcoreOthersParent company (ACN 610 209 884) that provides virtual care services including My Emergency Doctor, PSYCH2U (ABN 58 151 445 715), and GP2U Telehealth Pty Ltd. Australian owned and based in Sydney, NSW.
• GP2U Telehealth Pty LtdcoreOthersSister company under Connected Medical Solutions providing GP consultations. Operates under ABN 58 151 445 715. PSYCH2U is a brand of GP2U Telehealth.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Lyra Health: US-based mental health benefits platform offering therapy and coaching through employer and payer contracts. Comparable as an enterprise/payer-sponsored virtual mental health provider, representing a scaled version of PSYCH2U's HCF partnership model.
• Medibank: Australia's largest private health insurer, which operates its own Live Better virtual care programs including mental health support. Comparable as a payer-led mental health services provider in the same Australian market, representing both a potential partner and competitive threat.
• BetterHelp: Global online therapy platform operated by Teladoc Health, providing unlimited messaging and live sessions with licensed therapists. Comparable virtual mental health delivery model at much larger global scale, though focused on therapy rather than psychiatry.

Direct peers

• Ahead Health: Australian telehealth clinic specializing in adult ADHD assessment, diagnosis, and ongoing care. Direct competitor to PSYCH2U's $800 ADHD consultation service in the same Australian market segment.
• MyMirror: Australian online psychology service delivering video-based psychology sessions via telehealth. Comparable to PSYCH2U's online psychology offering with similar funding via Medicare and private fee-for-service.
• Mindspot: Australian online psychology clinic affiliated with Macquarie University providing telehealth psychological assessments and treatment. Comparable virtual mental health delivery model with a clinical-research orientation rather than commercial scale.
• This Is Up: Australian online mental health platform offering therapy and psychiatry sessions via telehealth. Directly comparable to PSYCH2U on virtual psychiatry/psychology delivery to Australian consumers, though with a younger, more consumer-brand-led positioning.

Emerging players

• Eucalyptus: Australian vertically integrated telehealth platform initially focused on weight loss, sexual health, and skin care, expanding into mental health. Comparable as a venture-backed Australian telehealth competitor building direct-to-consumer digital health brands.
• Mosh: Australian subscription telehealth platform for men's health including mental health. Comparable as a digitally native Australian telehealth entrant pursuing direct-to-consumer acquisition, contrasting with PSYCH2U's GP referral-led model.
• Updoc: Australian on-demand telehealth platform for GP consultations and prescriptions, expanding into mental health. Comparable as a consumer-led Australian telehealth alternative that bypasses the traditional GP referral pathway.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/gp2u_telehealth
• Facebookfacebook.com/Psych2u
• LinkedInlinkedin.com/company/psych2u1

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PSYCH2U