latch/door

What latch/door does

DOOR (legal name Door Systems, Inc.), formerly operating as Latch, is a US-based provider of smart access hardware and building management software targeting the multifamily residential market. The company was rebranded from Latch to DOOR in 2024 while continuing to support legacy Latch-branded hardware. Its product platform centers on DOOR OS, a cloud-based operating system that consolidates access control, automation, and smart device management; the DOOR App, a mobile application for residents and property managers; and an extensive proprietary IoT hardware line covering access readers (R2 Smart Reader, Smart Intercom, DOOR Link, Camera), residential smart locks (C2, M3, M2, Interconnect), and smart home devices (Scout, Thermostat, Hub, Leak Sensor, dimmer switches, motion sensors, open/close monitors, leak lasso, temperature/humidity monitor).

DOOR generates revenue through a hybrid model combining one-time hardware sales of its access control and IoT devices with recurring software subscriptions to DOOR OS priced per active hardware device at the licensed property on annual auto-renewing terms. Distribution is multichannel: an enterprise field sales motion targeting large multifamily owners and operators (with named flagship customers including AvalonBay Communities and JDL Development), a Shopify-powered e-commerce storefront (shop.door.com) for mid-market and consumer hardware purchases, and a formal Channel Partner Program for installers, integrators, and low-voltage professionals. The company's primary differentiation rests on native one-way integrations with all five major multifamily property management systems (Yardi Voyager, RealPage, Entrata, AppFolio, MRI Software), which automate credential provisioning and retirement based on lease lifecycle events.

The company is privately held with no disclosed funding rounds, revenue figures, or headcount in the available source material. It operates exclusively in North America (United States and Canada) with corporate headquarters in Olivette, Missouri (St. Louis area) and an additional office in Boston, Massachusetts. Entity registration is in Missouri.

Name

latch/door

Legal name

Door Systems, Inc.

Website

https://latch.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

251–500 employees

Short description

DOOR (formerly Latch) provides smart access hardware, IoT devices, and DOOR OS building management software for multifamily property owners and operators in North America, generating revenue through hardware sales and per-device software subscriptions.

Ownership category

akta.pro rank

Product category

Smart Access Control Hardware and Building Intelligence Software

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Multi-Family & Property Management Access Solutions (Common Area & Unit Access) (HSAHAEAE)

akta.pro secondary industries

Access Control Systems (Residential Controllers, Readers & Credentials) (HSAHAEAC), Smart Lock Installation, Retrofit & Door Hardware Services (HSAHAEAB), Home Security & Access Control (Cameras, Alarms, Smart Locks) (HSAPAQAB)

Keywords

• Smart access control
• Multifamily building technology
• Smart locks hardware
• Property management software
• Building access systems

Headquarters

HQ city

St. Louis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Hardware Sales: Sale of smart access control devices including R2 Smart Reader, Smart Intercom, DOOR Link, Camera, C2 Smart Lock, M3 Mortise Smart Lock, Interconnect Smart Lock, M2 Mortise Smart Lock, and smart home devices including Hub, Thermostat, Leak Sensor, and sensors. Hardware is purchased by property owners and managers.
2. Software Subscription: Subscription-based access to DOOR OS platform and software services. License Fees are calculated based on number of active Hardware devices at the Licensed Property. Auto-renews for successive one-year terms. Fees are non-refundable and non-transferable.
3. Channel Partner Program: Partners receive premium hardware and subscription margins. Revenue generated through partner sales of hardware and software subscriptions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

DOOR sells smart access control hardware (smart locks, readers, intercoms, cameras, sensors) and the DOOR OS cloud-based building management software platform to multifamily property owners and operators. The platform unifies access control, intercom, smart home automation, and portfolio-wide management, and integrates natively with major property management systems (Yardi, RealPage, Entrata, AppFolio, MRI Software) to automate resident credential provisioning based on lease data. Revenue is generated through hardware sales plus annual software subscriptions priced per active device.

Product overview

DOOR is a smart access and building intelligence platform for multifamily properties. The platform consists of DOOR OS (the operating system backbone), DOOR App (mobile application), and a comprehensive suite of IoT hardware devices. Access control hardware includes R2 Smart Reader, Smart Intercom, DOOR Link, and Camera. Residential smart locks include C2 Smart Lock, M3 Mortise Smart Lock, M2 Mortise Smart Lock, and Interconnect Smart Lock. Smart home devices include Scout, Thermostat, Hub, Leak Sensor, Smart Dimmer Switch, Open/Close Monitor, Motion Sensor, Leak Lasso, and Temperature & Humidity Monitor. All hardware connects through DOOR OS and is managed via the DOOR App, with native integrations to property management systems (Yardi, RealPage, Entrata, AppFolio, MRI Software) for automated credential management.

Differentiator

Problem solved

Functional benefit

Products and services

• DOOR OS Cloud-based intelligent operating system for smart buildings that serves as the digital backbone for property management, granting and revoking access, syncing with PMS, automating vacant unit settings, and providing real-time building activity monitoring from a single platform. Sold to multifamily property owners and operators as a subscription per active hardware device.
• DOOR App Mobile application for residents and property managers providing keyless access via phone, Apple Watch, keycard, or Doorcode, along with smart home control, package notifications, device management, and service booking. Available on iOS and Android.
• R2 Smart Reader Modern contactless smart reader for shared spaces and common areas in multifamily properties. Supports video verification with optional photo capture and integrates with DOOR OS for credential management.
• Smart Intercom Full-featured video and audio entry system for main entrances and lobbies. Supports video verification, staff directory calling, and integrates directly with the DOOR App for remote unlock and real-time alerts.
• DOOR Link Fast, cost-effective QR-code access device for side doors, loading docks, or budget-conscious installations. A scalable alternative to the full Smart Intercom.
• Camera Security camera for monitoring common areas on multifamily properties. Works with DOOR OS for real-time visibility and access activity logging with optional photo capture.
• C2 Smart Lock Smart lock designed for residential doors in multifamily properties. Part of the C Series line of connected door hardware.
• M3 Mortise Smart Lock Sleek, reliable mortise-style smart lock designed for modern units and retrofits. Part of the M Series line of connected door hardware.
• M2 Mortise Smart Lock Mortise-style smart lock for residential units. Part of the M Series line of connected door hardware built for multifamily properties.
• Interconnect Smart Lock Smart lock for residential doors with interconnect functionality. Part of the connected door hardware line built for multifamily properties.
• Scout Remote access and building health monitoring device combining access control capabilities with building health sensors in a single multifamily deployment device.
• Thermostat Smart thermostat for energy cost reduction and automated monitoring. Integrates with DOOR OS for automated vacant unit temperature settings in multifamily properties.
• Hub Cellular hub for connecting DOOR smart home devices. Enables the IoT hardware suite to notify, sense, act, and automate across the multifamily property.
• Leak Sensor IoT sensor for detecting water leaks to prevent damage. Can be assigned to units and doors and monitored through DOOR OS and the DOOR App.
• Smart Dimmer Switch Connected light switch for smart home automation. Residents can manage lights in real time or set custom schedules through the DOOR App.
• Open/Close Monitor Sensor for monitoring door and window open/close status. Can be assigned to units and monitored through DOOR OS and the DOOR App.
• Motion Sensor Motion detection sensor for smart home automation and security monitoring. Residents can set custom schedules and receive alerts through the DOOR App.
• Leak Lasso Water leak prevention device that works with leak sensors to help prevent water damage in multifamily units.
• Temperature & Humidity Monitor IoT sensor for monitoring temperature and humidity levels in units. Helps prevent damage and allows residents to monitor conditions remotely.
• PMS Integrations Native integrations connecting DOOR OS to property management systems including Yardi, RealPage, Entrata, AppFolio, and MRI Software. Automatically syncs resident and lease data to provision, update, and retire access credentials throughout the resident lifecycle.

Quantifiable outcome

• Up to 20% increase in operating efficiency
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core, minor and flagship.

• YardicoreTechnology or IntegrationDOOR integrates with Yardi Voyager and Yardi Multifamily Suite to sync resident and lease data for automated access control. The integration provisions, updates, or retires resident credentials automatically as lease records change, eliminating manual credential management.
• RealPagecoreTechnology or IntegrationDOOR connects to RealPage to sync resident and lease data, turning each lease into multifamily access control across connected smart building portfolios. Keeps resident credentials synchronized automatically at every site.
• EntratacoreTechnology or IntegrationDOOR integrates with Entrata's Property Operations Suite to turn lease and resident data into automated access control workflows. Supports conventional multifamily, student housing, affordable, and military housing.
• AppFoliocoreTechnology or IntegrationDOOR integrates with AppFolio Property Manager to turn resident and lease data into keyless entry and multifamily access control. Particularly suited for mid-market and garden-style portfolios.
• MRI SoftwarecoreTechnology or IntegrationDOOR integrates with MRI Software for property management system connectivity, extending access control automation across connected portfolios.
• HelloTechminorImplementation/ SI/ Consulting PartnerService provider for installation and maintenance services. Residents can book HelloTech service technicians through the DOOR App for various services. Independent service providers can be set up as 'Workers' in the DOOR system.
• EyeforceminorImplementation/ SI/ Consulting PartnerThird-party service provider for 24/7 remote assisted delivery service in multifamily buildings. Helps ensure packages are safely delivered inside buildings through the DOOR App.
• StripecoreTechnology or IntegrationPayment processing service for amenity bookings and other in-app transactions. All payments in the DOOR Store and for amenity bookings are processed through Stripe.
• ShopifycoreTechnology or IntegrationE-commerce platform hosting the DOOR online store (shop.door.com). Provides the online e-commerce platform for selling DOOR hardware products.
• AvalonBay CommunitiesflagshipStrategic or Co-development PartnerLeading multifamily owner and operator with strategic partnership with DOOR. DOOR provides smart access and building intelligence across AvalonBay's portfolio, expanding touring hours and creating maintenance efficiencies.
• JDL DevelopmentflagshipStrategic or Co-development PartnerMajor multifamily developer using DOOR/Latch as standard across all developments. Partner in evaluating and deploying smart access solutions globally.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SmartRent: SmartRent is the closest direct competitor: a smart home and access control platform purpose-built for multifamily owners and operators, with enterprise sales motion and hardware-plus-software stack that overlaps almost entirely with DOOR's offering.
• ButterflyMX: ButterflyMX provides smart video intercoms and access control for multifamily, student, and commercial properties. It is a direct peer on shared-space entry, mobile credentials, and property management integration.
• Brivo: Brivo is a cloud-based access control platform serving commercial and multifamily customers. Competes directly with DOOR OS on cloud-managed credentials, mobile access, and SaaS subscription model.
• RemoteLock: RemoteLock offers cloud-based smart lock and access control management for residential and commercial properties. Overlaps with DOOR on hardware-agnostic credential management and subscription pricing.

Broad incumbents

• Assa Abloy / Yale: Global lock and access hardware leader (owner of Yale, August). Competes with DOOR's smart lock lineup at the component level and increasingly at the integrated access platform level, particularly through August Home.
• Vivint: Smart home and security provider serving single-family and MDU customers. Overlaps with DOOR on smart locks, access, and home automation, though Vivint is broader and consumer-channel heavy.
• ADT: Largest US monitored security provider with commercial and multifamily offerings. Overlaps on intrusion, access, and video, though ADT's portfolio is broader and less multifamily-specialized than DOOR.
• Alarm.com: Cloud-based platform powering smart security and home automation for service providers. Competes indirectly through service provider channels that also serve multifamily and small commercial.

Others

• RealPage: Multifamily PMS platform that is both a DOOR integration partner and a potential competitive vector if it bundles or acquires access control functionality.
• Yardi: Dominant multifamily PMS vendor and DOOR integration partner. Like RealPage, it is a key channel today but a structural threat if it expands into the access layer itself.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/door-technology-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about latch/door