Grain
Grain is an AI-powered meeting intelligence platform that records, transcribes, and enriches meetings across Zoom, Google Meet, Teams, Webex, and Slack Huddles, serving sales, customer success, product research, and recruiting teams at growing companies.
- Company typePrivate
- Founded2018
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Grain does
Grain (legal entity Grain Intelligence Inc.) is an AI-powered meeting intelligence platform founded in 2018 and headquartered in San Francisco, operating as a remote-first company with employees across ten countries. The platform captures meetings across Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles using a proprietary bot-less audio capture method as well as traditional bot-assisted video recording, then transcribes and enriches the content with AI-generated notes, summaries, action items, and structured data fields. A key technical differentiator is the MCP Server and API, which allows AI agents from Anthropic Claude and OpenAI ChatGPT to directly query transcripts and meeting history, positioning Grain as a data substrate for agentic workflows.
The company's product suite includes the core Grain Intelligence platform, Grain AI for automated note-taking and querying, Grain Stories for shareable video highlight reels, AI Scorecards for sales coaching, customizable Meeting Templates, and native CRM Sync that writes structured deal properties (champion, pain, timeline, competitor) directly into Salesforce and HubSpot custom fields. Grain serves sales and revenue teams, customer success, product and user research, hiring and recruiting, agencies, and remote teams, with a primary focus on growing 5-100 rep sales teams that need conversation intelligence without enterprise-tier pricing. Named customers include PwC, Zapier, Grow Therapy, Podium, Jasper AI, Parabol, User Interviews, and others.
Grain operates a hybrid go-to-market combining product-led growth (free forever tier, self-serve signup at grain.com) with a sales-led motion targeting enterprise and mid-market accounts via demo booking and explicit Gong migration offers. Pricing ranges from a free tier (45-minute meeting limit, 90-day history) to Starter at $15-$19/user/month, Business at $39/user/month, and custom enterprise pricing with SAML SSO, admin governance, and HIPAA BAA availability. Total disclosed funding is approximately $20.5M across rounds including a $16M Series A led by Tiger Global in April 2022 and a smaller $540K round from Zentavo VC in November 2025. The company also acquired PingPong in April 2022.
Grain firmographics
Firmographics- Name
- Grain
- Legal name
- Grain Intelligence Inc.
- Website
- https://grain.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Grain is an AI-powered meeting intelligence platform that records, transcribes, and enriches meetings across Zoom, Google Meet, Teams, Webex, and Slack Huddles, serving sales, customer success, product research, and recruiting teams at growing companies.
- Ownership category
- akta.pro rank
Grain industry classification
Industry- Product category
- Meeting Intelligence Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Model Development & Training Platforms (AutoML, Notebooks, Feature Stores) (HDAEANAB)
Keywords
Where Grain is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Grain business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Paid Seats): Grain generates revenue primarily through SaaS subscription plans. Paid seats unlock unlimited recording, advanced AI features, CRM integration, and team collaboration. Pricing starts at $15/month per user for paid plans with unlimited meetings, advanced AI, and conversational intelligence. The company uses a freemium model where the free plan provides basic functionality with usage limits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Plan - Basic recording and transcription |
| Subscription | Monthly | Starter Plan - For growing teams |
| Subscription | Monthly | Business Plan - Advanced coaching and insights |
| Subscription | Multi-year contract | Enterprise Plan - Custom pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Grain product offering
Product offeringCore offering
Grain is an AI-powered meeting intelligence platform that captures, transcribes, and enriches meetings from Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles. It delivers AI-generated meeting notes, action items, summaries, and searchable transcripts that can be exported to Claude, ChatGPT, or any AI tool. The platform supports bot-free desktop audio capture and bot-assisted video recording, with CRM sync, AI coaching scorecards, and shareable video highlight clips for sales, customer success, and user research teams.
Product overview
Grain is an AI-powered meeting intelligence platform comprising a core platform, Grain AI module, MCP Server & API, and supporting features. The platform captures meetings via bot-free desktop recording or bot-assisted video across Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles, then transcribes and enriches them with AI-powered notes, summaries, and action items. Key sub-products include Grain Stories for creating shareable video reels from highlight clips, AI Scorecards for sales coaching, and Meeting Templates for customizable note formats. The MCP Server enables AI agent integration with Claude and ChatGPT. Grain syncs natively with HubSpot and Salesforce CRMs, supports team collaboration via Slack, and integrates with Productboard for user research workflows. The platform serves sales, customer success, product, and user research teams with tiered pricing from free to enterprise.
Differentiator
Problem solved
Functional benefit
Products and services
- Grain Intelligence Platform Core AI-powered meeting intelligence platform for sales, customer success, product, and user research teams that captures meetings via bot-free desktop audio or bot-assisted video, generates AI notes and action items, and syncs data to HubSpot, Salesforce, and Slack.
- Grain AI AI-powered meeting assistant that automates admin work including note-taking, documentation, and meeting summaries, with custom note templates, AI prompts for querying meetings, and AI-powered highlight creation and summarization.
- Grain MCP Server and API Developer-facing MCP server and API enabling AI agents and external applications to query transcripts, search across meetings, access full meeting history, and bulk-export enriched Markdown transcripts.
- Grain Stories
Quantifiable outcome
- 97% team retention after 12 months on platform
- +4 more outcomes
Companies that use Grain
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles5 records
Grain technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability10 records
Feature9 records
Grain partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- AeqiumcoreAeqium uses Grain to automate customer feedback workflows with Claude AI. Grain captures meeting recordings that feed into Aeqium's customer feedback automation pipeline, demonstrating Grain's integration capabilities with AI agents.
- Claude (Anthropic)coreGrain integrates natively with Claude AI, allowing users to one-click export enriched transcripts to Claude or use Claude to query meeting data through Grain's MCP server.
- ChatGPT (OpenAI)coreGrain integrates with ChatGPT for AI-powered meeting analysis, enabling users to export transcripts and query meetings using ChatGPT's capabilities.
- HubSpotcoreNative integration syncs meeting notes, transcripts, and AI-extracted deal properties (champion, pain, timeline, competitor) directly to HubSpot contacts and deals.
- SalesforcecoreNative Salesforce integration writes structured meeting data to CRM objects, avoiding blob notes and enabling pipeline filtering and reporting on conversation intelligence.
- SlackcoreGrain syncs meeting highlights and recaps to Slack channels, enabling teams to share customer insights and voice of customer data through existing communication workflows.
- ZoomcoreZoom is a primary video platform supported by Grain for meeting recording, transcription, and AI note-taking.
- Google MeetcoreGoogle Meet is a primary video platform supported by Grain for meeting recording, transcription, and AI note-taking.
- Microsoft TeamscoreMicrosoft Teams is a primary video platform supported by Grain for meeting recording, transcription, and AI note-taking.
- WebexcoreWebex is supported as a first-class video platform by Grain, differentiating it from competitors like Fathom that only support Zoom natively.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Grain competitors and assessment
Company assessmentDirect peers
- Gong.io: The category-defining revenue intelligence platform for sales calls. Directly comparable to Grain in conversation intelligence, CRM sync, and coaching; Grain explicitly positions itself as a more affordable Gong alternative for 5-100 rep teams.
- Fathom: Free AI meeting notetaker focused on Zoom and Google Meet with CRM sync. Directly competes in the AI meeting notes category and is one of Grain's named comparison targets, though Fathom lacks Webex/Teams breadth.
- tl;dv: AI meeting recorder and transcriber serving sales, recruiting, and product teams. Direct competitor in the AI notetaker category, named in Grain's competitive analysis with overlap on multilingual transcription and meeting summaries.
- Fireflies.ai: AI meeting assistant with conversation intelligence, CRM sync, and coaching workflows. Directly comparable to Grain across sales, customer success, and recruiting use cases with multi-platform meeting support.
- Otter.ai: AI meeting transcription and notes platform with Zoom, Meet, and Teams support and emerging conversation intelligence features. Directly competes in AI meeting notes and transcription with broader consumer adoption.
- Avoma: AI meeting assistant and revenue intelligence platform with conversation intelligence, coaching, and CRM sync. Closely comparable to Grain in target customer (sales/CS teams) and feature set including scorecards and deal insights.
- Jiminny: Sales conversation intelligence and coaching platform with CRM integration. Named explicitly on Grain's comparison pages and directly comparable in revenue-team use cases.
Broad incumbents
- ZoomInfo Chorus: Conversation intelligence module within ZoomInfo's broader go-to-market data platform. Overlaps with Grain on call recording, deal signals, and coaching but is part of a much larger sales-intelligence suite targeting enterprise.
- Clari: Revenue operations platform with conversation intelligence and forecasting. Named on Grain's comparison pages; broader RevOps portfolio with deeper forecasting capabilities but adjacent conversation intelligence overlap.
- Microsoft (Copilot for Teams): Native AI meeting features built into Microsoft Teams via Copilot. Represents the platform-owner risk: as native transcription, summarization, and action-item extraction improve, the value of third-party notetakers like Grain on Teams compresses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Grain social profiles
Digital presenceGrain compliance and trust
Trust signalCompliance4 records
Grain financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grain leadership team
Management profileNumber of profiles
Profiles8 records
Grain funding detail
Funding detailFunding overview
Funding rounds6 records
Investors15 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grain M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grain
What does Grain do?
Grain is an AI-powered meeting intelligence platform that captures, transcribes, and enriches meetings from Zoom, Google Meet, Microsoft Teams, Webex, and Slack Huddles. It delivers AI-generated meeting notes, action items, summaries, and searchable transcripts that can be exported to Claude, ChatGPT, or any AI tool. The platform supports bot-free desktop audio capture and bot-assisted video recording, with CRM sync, AI coaching scorecards, and shareable video highlight clips for sales, customer success, and user research teams.
Is Grain a public or private company?
Grain is a private company. It is classified as venture growth investor backed and is currently operating.
When was Grain founded?
Grain was founded in 2018. It employs 51 to 100 people.
Where is Grain based?
Grain is headquartered in San Francisco, United States, in the North America region.
How does Grain make money?
One revenue line is on record: saaS Subscription (Paid Seats).
Who are Grain's main competitors?
Direct peers on record are Gong.io, Fathom, tl;dv, Fireflies.ai, Otter.ai, Avoma and Jiminny. Broad incumbents are ZoomInfo Chorus, Clari and Microsoft (Copilot for Teams).
Does Grain have an API?
Yes. Grain offers an MCP Server and API that allows AI agents to query transcripts, search across meetings, and access the full meeting history. One-click AI export enables bulk downloading of enriched Markdown transcripts or opening them directly in Claude or ChatGPT. Developer documentation is at developers.grain.com.
What industry is Grain in?
Grain's product category is Meeting Intelligence Software. Its primary akta.pro industry code is HDAEANAB, Model Development & Training Platforms (AutoML, Notebooks, Feature Stores). Its NAICS code is 51821 and its SIC code is 7374.