Prozo
Prozo is an India-based tech-enabled supply chain platform providing integrated warehousing, logistics, and fulfilment services through 50+ centres and proprietary OMS/WMS/TMS software, serving 120+ omnichannel and quick-commerce brands across India.
- Company typePrivate
- Founded2016
- HeadquartersGurugram, India
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What Prozo does
Prozo is an India-based tech-enabled supply chain platform that provides integrated warehousing, logistics, and fulfilment services to omnichannel and quick-commerce brands. Founded in 2016 by Dr. Ashvini Jakhar (a former Indian Navy doctor) and headquartered in Gurugram, the company operates 50+ fulfilment centres spanning 3M+ sq. ft. across 20+ cities, covering 25,900+ pin codes through a network of 30+ courier and logistics partners including Delhivery, BlueDart, DTDC, Shadowfax, and ElasticRun.
The platform is built around three proprietary technology products — ProOMS (Order Management System), ProWMS (Warehouse Management System), and ProShip (Transportation Management System / TMS) — unified through a Control Tower governance layer and extended by an AI-powered ProPilot assistant and CCTV Control Tower for video-backed claims resolution. The technology stack integrates with 50+ channel partners (marketplaces, D2C platforms, quick commerce apps like Zepto, Blinkit, and Swiggy Instamart) and enterprise ERPs (SAP, Oracle, Microsoft Dynamics). The PACE AI engine optimizes multi-carrier allocation across surface, air, PTL, hyperlocal, and quick commerce modes.
Prozo monetizes through warehousing and fulfilment service fees (storage, pick-pack-ship, value-added services), per-shipment logistics charges, and SaaS platform subscriptions, with both annual enterprise contracts and pay-per-use commercial models. The company serves 120+ brands across enterprise conglomerates, D2C startups, FMCG, healthcare, fashion, and quick commerce segments. FY25 revenue reached ₹174 crore (~₹250 crore run-rate in 2025), with FY27 targets of ₹400-450 crore. Prozo has raised approximately $20 million in total funding from Sixth Sense Ventures and JAFCO Asia across a Series A (March 2022) and pre-Series B (February 2023), supplemented by celebrity investments from Rohit Sharma (June 2025) and Ranbir Kapoor (August 2025).
Prozo firmographics
Firmographics- Name
- Prozo
- Legal name
- Prozo Integrated Logistics Private Limited
- Website
- https://prozo.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Prozo is an India-based tech-enabled supply chain platform providing integrated warehousing, logistics, and fulfilment services through 50+ centres and proprietary OMS/WMS/TMS software, serving 120+ omnichannel and quick-commerce brands across India.
- Ownership category
- akta.pro rank
Prozo industry classification
Industry- Product category
- Third-Party Logistics and Supply Chain Services
- NAICS
- Support Activities for Transportation (488), Business Support Services (5614), Couriers and Express Delivery Services (492110), Packaging and Labeling Services (56191)
- SIC
- Services-Facilities Support Management Services (8744), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Final-Mile / White-Glove Delivery & Installation (Asset-Based) (TLAIAMAE)
- akta.pro secondary industry
- Returns, Reverse Logistics & Refund/Exchange Automation (RMA) (TLAEACAH)
Keywords
Where Prozo is headquartered
LocationHeadquarters
- HQ city
- Gurugram
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Prozo business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Warehousing & Fulfilment Services: Multi-format warehousing including shared warehousing, dedicated warehousing, managed warehousing, and on-demand warehousing across 50+ fulfilment centres. Revenue generated through storage fees, pick-pack-ship operations, and value-added services.
- Logistics & Freight Services: Multi-carrier logistics services including hyperlocal delivery, same-day/NDD, surface and air delivery, PTL/LTL freight, and appointment-based deliveries. Revenue generated through shipping charges with aggregator model for 30+ courier partners.
- Technology Platform Subscriptions: SaaS platform subscriptions for ProOMS, ProWMS, ProShip, and Control Tower with annual and monthly billing models. Revenue from technology subscription fees.
- Value-Added Services: Additional services including kitting and bundling, labeling and re-labeling, quality checks, returns processing, and packaging materials.
- Quick Commerce & Hyperlocal: Dark store operations and hyperlocal delivery enabling 2-4 hour fulfilment with aggregator model integrating Blitz, Shadowfax, ElasticRun, Pidge, and Shiplog operators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Annual | Enterprise brands requiring full-service warehousing and logistics |
| Usage-based | Pay-as-you-go | D2C brands and growing businesses |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels7 records
Prozo product offering
Product offeringCore offering
Prozo provides integrated third-party and fourth-party supply chain services in India, including shared, dedicated, managed and on-demand warehousing, multi-modal freight and transportation management, last-mile and hyperlocal delivery, and value-added fulfilment services for D2C, enterprise and quick commerce brands. The offering is orchestrated through its proprietary technology platform (ProOMS, ProWMS, ProShip, Control Tower, ProPilot), giving clients a single operating layer for order, inventory, warehouse and transportation management.
Product overview
Prozo is a full-stack supply chain operating system for omnichannel and quick commerce brands in India. The platform is a platform-plus-modules architecture centered on three purpose-built technology products — ProOMS (order management), ProWMS (warehouse management), and ProShip (freight/TMS) — unified on one platform and governed by a Control Tower layer. The ecosystem is extended by an AI-powered assistant called ProPilot and a CCTV Control Tower for video-backed QC. Prozo's physical infrastructure spans 50+ fulfilment centres across 3M+ sq. ft., comprising large-format FCs for B2B replenishment, medium FCs for D2C/B2C fulfilment, and dark stores for quick commerce (30-min/90-min delivery). The logistics network integrates 30+ courier partners across surface, air, PTL, and hyperlocal modes, covering 25,900+ pincodes. Services include shared, dedicated, managed, and on-demand warehousing, multi-channel fulfilment across B2B, B2C, D2C, quick commerce and retail, and value-added services (pick-pack-ship, kitting, labeling, returns). Prozo's PACE AI engine drives intelligent courier allocation, while ProPilot provides real-time AI-powered anomaly detection and operational intelligence across the network.
Differentiator
Problem solved
Functional benefit
Products and services
- ProOMS (Order Management System) Proprietary order management system that orchestrates orders across warehouses, transportation and last-mile delivery channels for enterprise and D2C brands.
- ProWMS (Warehouse Management System) Proprietary warehouse management system that controls inventory, slotting, putaway, picking and cycle counts across Prozo's pan-India fulfilment centre network.
- ProShip (Transportation/Freight Management System) Proprietary transportation management system that plans, executes and settles freight across multi-carrier surface and air networks for brand clients.
- Control Tower (Supply Chain Visibility Platform) Proprietary supply chain control tower providing real-time visibility across orders, inventory and shipments for enterprise and D2C clients.
- ProPilot (AI Assistant) Proprietary AI assistant layered on the Prozo platform to automate operational decisioning, planning and customer support workflows.
- Shared Warehousing Multi-tenant warehousing service where Prozo allocates storage space within its fulfilment centres to multiple brand clients on flexible, pay-per-use terms.
- Dedicated Warehousing Single-tenant warehousing service where an entire fulfilment centre or zone is dedicated to one enterprise client's inventory and operations.
- Managed Warehousing Warehousing service in which Prozo takes over operations of a client-owned or third-party warehouse, running people, process and systems on the client's behalf.
- On-Demand Warehousing Short-term, flexible warehousing capacity offered to clients for peak seasons, promotional surges or temporary geographic expansion.
- 4PL Aggregation Service Fourth-party logistics service in which Prozo aggregates and orchestrates multiple 3PL partners, carriers and warehouses on behalf of a client through a single control layer.
- Quick Commerce Fulfilment Fulfilment service designed for quick commerce brands, providing fast pick-pack-dispatch operations optimised for sub-30-minute and same-day delivery.
- Hyperlocal Delivery and Dark Store Network Hyperlocal last-mile delivery service backed by a network of dark stores, enabling brands to offer sub-30-minute delivery in dense Indian markets.
- Same-Day and Next-Day Delivery (SDD/NDD) Express domestic delivery service offering same-day and next-day delivery for D2C and e-commerce brand clients across India.
- PTL/LTL Freight Service Part Truck Load and Less Than Truck Load freight service providing line-haul transportation between cities and fulfilment centres for client inventory.
- D2C Webstore Fulfilment End-to-end fulfilment service for D2C brands, covering pick-pack-ship, packaging, labelling and returns processing for orders from brand-owned webstores.
- B2B and EBO Distribution Distribution service delivering inventory from warehouses to B2B customers and to Exclusive Brand Outlets for enterprise brands operating offline retail.
- Returns Processing (Reverse Logistics) Reverse logistics service that handles receipt, inspection, grading, refurbishment and re-stocking of returned customer orders for brand clients.
Quantifiable outcome
- SLA monitoring and proactive breach prevention across all fulfilment nodes
- +2 more outcomes
Companies that use Prozo
Customer profileNamed customers16 records
Segments6 records
Ideal customer profiles3 records
Prozo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration43 records
AI capability11 records
Feature7 records
Prozo partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core partner, channel partner/ reseller/ distributor and integration partner.
- Delhiverycore partnerMajor Indian logistics company integrated as courier partner with green channel priority processing at marketplace fulfilment centres. One of 30+ carrier partners in Prozo's logistics network.
- BlueDartcore partnerExpress logistics provider integrated as courier partner with green channel priority processing for priority inbound at fulfilment centres. One of 30+ carrier partners in Prozo's logistics network.
- DTDCcore partnerIntegrated courier partner covering surface and express freight routes across 25,900+ pin codes. One of 30+ logistics partners in Prozo's multi-carrier network.
- Shadowfaxcore partnerQuick commerce and last-mile logistics partner integrated for hyperlocal delivery, D2C surface, and reverse logistics operations. Partner in Prozo's dark store network for 2-4 hour fulfilment.
- ElasticRuncore partnerHyperlocal and intercity logistics partner integrated for aggregator model in Prozo's dark store network and quick commerce operations.
- Blitzcore partnerHyperlocal delivery partner integrated for Prozo's dark store operations enabling 30-minute delivery capabilities in major metros.
- Zeptochannel partner/ reseller/ distributorQuick commerce platform partner for dark store integration and priority inbound processing. Prozo provides fulfilment infrastructure for Zepto's rapid delivery operations.
- Blinkitchannel partner/ reseller/ distributorQuick commerce platform partner with green channel integration for priority inbound at Prozo's fulfilment centres and dark store operations.
- Swiggy Instamartchannel partner/ reseller/ distributorQuick commerce platform partner integrated for hyperlocal fulfilment with 68 dark stores and 745 drop pin codes for 30-90 minute delivery.
- Amazonchannel partner/ reseller/ distributorMarketplace partner with green channel integration for priority processing at Amazon Fulfilled Warehouses. Prozo's warehouses are Amazon Prime enabled for fast fulfilment badges.
- Flipkartchannel partner/ reseller/ distributorMarketplace partner with green channel integration for priority processing at Flipkart Fulfilled Warehouses. Prozo's warehouses are Flipkart Plus enabled.
- DP Worldcore partnerIntegrated logistics partner with green channel priority processing at marketplace fulfilment centres for freight and transportation services.
- UniCommerceintegration partnerOMS platform integration for unified order orchestration, connecting Prozo's fulfilment network with e-commerce operations.
- Vinculumintegration partnerOMS and retail technology platform integration for multi-channel order management and Prozo's warehousing operations.
- EasyEcomintegration partnerE-commerce operations platform integration for inventory and order management connecting with Prozo's fulfilment network.
- SAPintegration partnerEnterprise ERP integration for seamless data flow between SAP systems and Prozo's supply chain platform.
- Oracleintegration partnerEnterprise ERP integration for seamless data flow between Oracle systems and Prozo's supply chain platform.
- Microsoft Dynamicsintegration partnerEnterprise ERP integration for seamless data flow between Microsoft Dynamics systems and Prozo's supply chain platform.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Prozo competitors and assessment
Company assessmentDirect peers
- Delhivery: India's largest publicly listed 3PL with end-to-end supply chain capabilities including warehousing, transportation, and technology platform. Direct competitor for Prozo's warehousing, fulfillment, and freight services across enterprise and D2C customers; also a courier partner in Prozo's network.
- Ecom Express: India-focused e-commerce 3PL with nationwide warehousing and last-mile delivery. Directly comparable in serving enterprise brands and D2C customers with multi-channel fulfillment across B2B and B2C.
- Shiprocket: Tech-enabled shipping aggregator and 3PL for D2C and SMB brands in India with multi-carrier allocation, warehousing, and returns management. Closely comparable business model and customer base to Prozo's mid-market D2C segment.
- Shadowfax: Indian hyperlocal and last-mile logistics platform serving D2C, quick commerce, and enterprise brands. Competes with Prozo in quick commerce fulfillment and last-mile delivery while also being a courier partner in Prozo's aggregator network.
- Xpressbees: India-focused e-commerce logistics and 3PL providing warehousing, fulfillment, and last-mile delivery. Comparable in serving enterprise and D2C customers across multiple channels; also a courier partner in Prozo's network.
- ElasticRun: Tech-enabled hyperlocal and intercity logistics platform serving FMCG, e-commerce, and quick commerce. Comparable to Prozo in dark store operations, hyperlocal delivery, and multi-format fulfillment while also being a courier partner in Prozo's network.
Broad incumbents
- Ekart: Flipkart-owned logistics arm with full-stack supply chain capabilities across warehousing, transportation, and last-mile. A broader incumbent that competes for the largest enterprise contracts and serves the captive Flipkart/Shopify ecosystem.
- DHL Supply Chain India: Global 3PL leader with established India operations providing warehousing, contract logistics, and supply chain solutions for enterprise customers. Competes for large enterprise and FMCG contracts that Prozo also targets.
- Blue Yonder: Global supply chain software vendor offering WMS, TMS, and OMS platforms. Competes with Prozo's technology layer (ProWMS, ProShip, ProOMS) in enterprise RFPs, particularly for large conglomerates and FMCG customers.
Emerging players
- ShipBob: US-based tech-enabled 3PL for D2C and e-commerce brands with proprietary WMS and global fulfillment network. A comparable business model and technology-first playbook serving digital-native brands; useful as a global benchmark for Prozo's D2C-focused strategy.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Prozo social profiles
Digital presenceProzo compliance and trust
Trust signalCompliance7 records
Prozo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Prozo leadership team
Management profileNumber of profiles
Profiles2 records
Prozo funding detail
Funding detailFunding overview
Funding rounds20 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Prozo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Prozo
What does Prozo do?
Prozo provides integrated third-party and fourth-party supply chain services in India, including shared, dedicated, managed and on-demand warehousing, multi-modal freight and transportation management, last-mile and hyperlocal delivery, and value-added fulfilment services for D2C, enterprise and quick commerce brands. The offering is orchestrated through its proprietary technology platform (ProOMS, ProWMS, ProShip, Control Tower, ProPilot), giving clients a single operating layer for order, inventory, warehouse and transportation management.
Is Prozo a public or private company?
Prozo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Prozo founded?
Prozo was founded in 2016. It employs 501 to 1,000 people.
Where is Prozo based?
Prozo is headquartered in Gurugram, India, in the Asia region.
How does Prozo make money?
Five revenue lines are on record. Warehousing & Fulfilment Services are the primary driver. The others are logistics & Freight Services, technology Platform Subscriptions, value-Added Services and quick Commerce & Hyperlocal.
Who are Prozo's main competitors?
Direct peers on record are Delhivery, Ecom Express, Shiprocket, Shadowfax, Xpressbees and ElasticRun. Broad incumbents are Ekart, DHL Supply Chain India and Blue Yonder. ShipBob is listed as an emerging player.
Does Prozo have an API?
No public API is recorded for Prozo.
What industry is Prozo in?
Prozo's product category is Third-Party Logistics and Supply Chain Services. Its primary akta.pro industry code is TLAIAMAE, Final-Mile / White-Glove Delivery & Installation (Asset-Based), with a secondary code of TLAEACAH, Returns, Reverse Logistics & Refund/Exchange Automation (RMA). Its NAICS code is 488 and its SIC code is 8744.