Sameday
Sameday builds an AI-powered phone answering and contact-center platform for US home service businesses, offering four AI agents (Receptionist, Dispatcher, CSR, Sales) that handle calls, book appointments, and dispatch technicians via deep integrations with ServiceTitan, FieldRoutes, and other field service software, sold on monthly subscription tiers.
- Company typePrivate
- Founded2021
- HeadquartersLindon, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Sameday does
Sameday (legal entity Sameday AI Inc., Delaware C-corp headquartered in Lindon/Pleasant Grove, Utah) builds an AI-powered phone answering and contact-center platform purpose-built for US home service businesses. The system is composed of four named AI agent products — AI Receptionist (24/7 inbound call answering and appointment booking), AI Dispatcher (job prioritization and capacity management), AI CSR (billing, rescheduling, follow-ups, and reminders), and AI Sales Agent (membership selling, payment plan negotiation, and upselling) — that operate on a voice stack with natural language processing, voice cloning, multilingual support (including Spanish), and a four-layer server fallback for reliability.
Underlying the agents is a conversational AI layer trained on home service industry data, with the company citing 2M+ trade calls answered, a 92% booking rate across channels, and 96% customer satisfaction. The platform is differentiated from generic voice AI by deep, official bidirectional integrations with the dominant field service management systems — ServiceTitan, FieldRoutes, Jobber, Housecall Pro, and Service Fusion — enabling the AI to write appointments, dispatch technicians, create subscriptions, and collect signatures directly inside the customer's existing software. An Enterprise tier additionally exposes API access, HubSpot CRM integration, and Zapier connectivity for custom workflows.
Sameday operates a sales-led, demo-driven go-to-market with a 14-day free trial and three published monthly subscription tiers: Launch at $449/month (500 minutes, 3 locations), Scale at $789/month (1,000 minutes, unlimited locations, voice cloning), and Enterprise at custom pricing (multilingual, API, advanced analytics). Customers are primarily SMB and mid-market plumbing, HVAC, roofing, and pest control operators in the United States, with named logos spanning regional SMBs (Cellino Plumbing, Way Cool Plumbing & Air, Rove Pest Control, Arizona Roofing Systems) through national-scale brands (Roto-Rooter, Orkin, Rollins, Aptive Environmental). The company was founded in 2021 by Aaron Cooper (CEO) and Max Forsey (CTO), is Y Combinator–backed with a disclosed $500K seed round in April 2023, and runs on a headcount of 11–50.
Sameday firmographics
Firmographics- Name
- Sameday
- Legal name
- Sameday AI Inc.
- Website
- https://gosameday.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sameday builds an AI-powered phone answering and contact-center platform for US home service businesses, offering four AI agents (Receptionist, Dispatcher, CSR, Sales) that handle calls, book appointments, and dispatch technicians via deep integrations with ServiceTitan, FieldRoutes, and other field service software, sold on monthly subscription tiers.
- Ownership category
- akta.pro rank
Sameday industry classification
Industry- Product category
- AI Voice Agents for Home Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industry
- AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
Where Sameday is headquartered
LocationHeadquarters
- HQ city
- Lindon
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Sameday business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- AI Phone Answering Service Subscription: Monthly subscription plans (Launch, Scale, Enterprise tiers) providing AI-powered phone answering, call handling, appointment booking, and related features. Revenue is recurring based on tier and usage minutes. Enterprise tier includes custom pricing based on needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Launch - Entry-level plan for small home service businesses at $449/month |
| Subscription | Monthly | Scale - Mid-tier plan for growing businesses at $789/month |
| Subscription | Monthly | Enterprise - Custom pricing for businesses spending heavily on customer acquisition |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Sameday product offering
Product offeringCore offering
Sameday provides an AI-powered phone answering and virtual sales platform designed for home service providers (plumbing, HVAC, roofing, pest control, solar, and similar trades). The platform deploys four specialized AI agents—AI Receptionist, AI CSR, AI Sales Agent, and AI Dispatcher—to answer inbound calls 24/7, qualify leads, book appointments, sell memberships, upsell packages, and dispatch technicians directly into field service management systems. Customers subscribe to monthly tiered plans (Launch, Scale, Enterprise) with usage-based minute allotments.
Product overview
Sameday offers an AI-powered phone answering system for home services businesses. The platform consists of four core AI agent products: AI Dispatcher (job prioritization and capacity management), AI CSR (customer service and support), AI Sales Agent (membership sales and upselling), and AI Receptionist (appointment booking). The system operates across three pricing tiers (Launch, Scale, Enterprise) and integrates with major field service software platforms. Sameday AI answers calls 24/7, books jobs automatically, handles texts and outbound campaigns, and syncs with existing business software.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Dispatcher AI-powered dispatching module that prioritizes high-value jobs, manages technician capacity, assigns tags, and ensures data accuracy within existing field service management systems for home service contractors.
- AI CSR (Customer Service Representative) AI agent that handles inbound customer inquiries, billing questions, rescheduling, follow-ups, and reminders with natural conversational capability for home service businesses.
- AI Sales Agent AI salesperson that sells memberships, negotiates payment plans, upsells service packages, and runs outbound call and texting campaigns at any hour of the day for home service contractors.
- AI Receptionist 24/7 AI answering service that speaks with customers and books appointments automatically, functioning like a top-performing salesperson for home service businesses.
Quantifiable outcome
- 92% booking rate across most channels (industry-leading)
- +7 more outcomes
Companies that use Sameday
Customer profileNamed customers16 records
Segments7 records
Ideal customer profiles2 records
Sameday technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability7 records
Feature10 records
Sameday partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- ServiceTitancoreOfficial Partner. Sameday AI integrates with ServiceTitan to prioritize highest-paying jobs, schedule technicians directly to dispatch board, manage capacity, sell plans, and dispatch techs. Deep bidirectional integration allowing AI to book appointments directly into ServiceTitan.
- FieldRoutescoreOfficial Partner. Sameday integrates with FieldRoutes to create subscriptions, negotiate annual service agreements, collect signatures, schedule appointments, and upsell packages for pest control customers.
- Service FusionsecondaryOfficial Partner. Integration enhances scheduling efficiency by seamlessly connecting Sameday AI with Service Fusion's job board. AI qualifies leads, integrates with 'ServiceCall', and schedules jobs.
- JobbersecondaryOfficial Partner. Integration with Jobber helps transform one-time service requests into recurring subscriptions, upsell packages, and win speed-to-lead for home service businesses.
- Housecall ProsecondaryOfficial Partner. Integration allows AI to qualify leads, upsell memberships, and dispatch techs directly through Housecall Pro scheduling system.
- ZapiersecondaryIntegration partner. Sameday AI can connect to Zapier for simple integrations with thousands of apps and automation workflows.
- HubSpotsecondaryIntegration partner. Sameday AI integrates with HubSpot CRM for customer data synchronization and marketing automation.
Scale indicators11 records
Recent moves2 records
Expansion highlights5 records
Sameday competitors and assessment
Company assessmentDirect peers
- Smith.ai: Smith.ai provides AI-augmented virtual receptionist and call answering services for SMBs, including home service contractors. Directly comparable to Sameday in target customer (small/mid-market service businesses) and core offering (24/7 phone answering, lead qualification, appointment booking), though Smith.ai relies more heavily on human agents blended with AI.
- Ruby Receptionist: Ruby Receptionist is a virtual receptionist and live answering service for small businesses, including legal, home services, and other professional verticals. Directly comparable on call-answering-as-a-service for SMBs, though Ruby is primarily human-staffed rather than AI-first.
- Dialzara: Dialzara offers an AI-powered virtual receptionist that answers calls, books appointments, and routes leads for small and mid-sized businesses. Directly comparable as an AI-native phone answering service targeting SMBs with subscription pricing and calendar integrations.
- Goodcall: Goodcall provides an AI phone agent platform purpose-built for small businesses, including restaurants, retailers, and service providers. Comparable as an AI-first call-answering SaaS focused on SMBs, with similar positioning on 24/7 availability and appointment booking.
- Bland AI: Bland AI is a developer-focused platform for building and deploying AI phone agents at scale across industries including home services. Comparable on core AI voice-agent technology and enterprise-scale call handling, though Bland is more horizontal and infrastructure-oriented than Sameday's vertical specialization.
- Retell AI: Retell AI provides an AI voice agent platform with APIs for building conversational phone agents for sales, support, and scheduling use cases. Comparable as an AI voice agent technology provider, with similar autonomous-agent capabilities (booking, qualification) though targeting a broader set of use cases than home services.
- Air AI: Air AI offers AI voice agents that handle full sales and customer service conversations autonomously over the phone. Directly comparable as an AI-native phone agent platform targeting sales-led and customer-service workflows, including appointment booking and upselling.
- PATLive: PATLive is a live answering service specifically serving small and mid-sized businesses across many verticals, including home services, legal, and medical. Comparable as an outsourced phone answering service for SMBs, with similar pricing and customer segments, though PATLive is primarily human-staffed rather than AI-first.
Broad incumbents
- Sierra AI: Sierra AI builds enterprise AI agents for customer service across industries including home services and consumer brands. Comparable as an AI agent platform for customer experience, though Sierra targets larger enterprise customers and offers a broader horizontal platform rather than a home-services-specialized product.
- Talkdesk: Talkdesk is an enterprise cloud contact center platform with AI-powered virtual agent and workforce engagement capabilities. Comparable on contact-center AI technology, though Talkdesk operates as a broader incumbent platform serving large enterprises rather than vertical-specialized SMB home service providers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Sameday social profiles
Digital presenceSameday financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sameday leadership team
Management profileNumber of profiles
Profiles2 records
Sameday funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sameday M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sameday
What does Sameday do?
Sameday provides an AI-powered phone answering and virtual sales platform designed for home service providers (plumbing, HVAC, roofing, pest control, solar, and similar trades). The platform deploys four specialized AI agents—AI Receptionist, AI CSR, AI Sales Agent, and AI Dispatcher—to answer inbound calls 24/7, qualify leads, book appointments, sell memberships, upsell packages, and dispatch technicians directly into field service management systems. Customers subscribe to monthly tiered plans (Launch, Scale, Enterprise) with usage-based minute allotments.
Is Sameday a public or private company?
Sameday is a private company. It is classified as venture growth investor backed and is currently operating.
When was Sameday founded?
Sameday was founded in 2021. It employs 11 to 50 people.
Where is Sameday based?
Sameday is headquartered in Lindon, United States, in the North America region.
How does Sameday make money?
One revenue line is on record: AI Phone Answering Service Subscription.
Who are Sameday's main competitors?
Direct peers on record are Smith.ai, Ruby Receptionist, Dialzara, Goodcall, Bland AI, Retell AI, Air AI and PATLive. Broad incumbents are Sierra AI and Talkdesk.
Does Sameday have an API?
Yes. Sameday AI offers API access as part of its Enterprise plan tier. The platform enables connections to any software that has an available API, allowing businesses to integrate the AI answering service with their existing tools. Custom APIs and webhooks are supported, and Zapier integration is available for connecting to additional software without custom development.
What industry is Sameday in?
Sameday's product category is AI Voice Agents for Home Services. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of EDABACAO, AI & Automation in Customer Service (Chatbots, Agent Assist). Its NAICS code is 51821 and its SIC code is 7372.