YouCanBookMe
YouCanBookMe is a cloud-based scheduling SaaS platform serving small businesses and solopreneurs with branded booking pages, calendar sync, automated reminders, and Stripe payment processing. Bootstrapped for 12 years before its December 2024 acquisition by Capacity.
- Company typePrivate
- Founded2013
- HeadquartersBedford, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What YouCanBookMe does
YouCanBookMe is a cloud-based online scheduling SaaS platform built primarily for small businesses, solopreneurs, and service professionals. Founded by Bridget Harris and headquartered in Bedford, United Kingdom, the platform enables users to create branded, customizable booking pages, synchronize availability in real time with Google, Outlook, and Apple calendars, automate email and SMS confirmations and reminders, collect payments through Stripe (including Apple Pay and Google Pay), and auto-generate video meeting links through Zoom, Google Meet, and Microsoft Teams. Infrastructure runs on AWS with SOC 2 Type II and ISO/IEC 27001:2022 certifications. The platform processes more than one million bookings per month across 100+ countries and serves 22,000+ companies in verticals spanning healthcare and dental, financial services and insurance, beauty and personal care, education, professional services, recruitment, non-profits, and creative services.
The business operates a product-led growth model anchored on a free tier, with paid plans (Individual, Professional, per-seat Teams) billed monthly, annually, or bi-annually, plus sales-assisted enterprise contracts for teams of 50 or more. Revenue streams include recurring subscriptions, usage-based SMS credits, and freemium conversion. Distribution is primarily self-serve via the website, supplemented by SEO, content marketing, social channels (LinkedIn, YouTube, Facebook, Instagram), webinars, referral and affiliate programs, and an active community forum. YouCanBookMe remained bootstrapped and founder-owned for approximately 12 years before being acquired by Capacity, an AI-powered customer support platform, in December 2024, at which point the company was generating approximately $5 million in annual revenue.
YouCanBookMe firmographics
Firmographics- Name
- YouCanBookMe
- Legal name
- AI Software (Capacity) UK Ltd
- Website
- https://youcanbook.me
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- YouCanBookMe is a cloud-based scheduling SaaS platform serving small businesses and solopreneurs with branded booking pages, calendar sync, automated reminders, and Stripe payment processing. Bootstrapped for 12 years before its December 2024 acquisition by Capacity.
- Ownership category
- akta.pro rank
YouCanBookMe industry classification
Industry- Product category
- Online Scheduling Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Appointment Scheduling & Reservation Management (HSACAIAG)
Keywords
Where YouCanBookMe is headquartered
LocationHeadquarters
- HQ city
- Bedford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
YouCanBookMe business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Plans: SaaS subscription model with multiple tiers (Free, Individual, Professional, Teams) billed monthly, annually, or bi-annually with discounts for longer commitments.
- SMS Credits: Pay-per-use SMS credits for sending booking reminders and confirmations via text message.
- Freemium: Free tier with basic features generating revenue through conversion to paid plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free plan with basic scheduling features for individuals |
| Subscription | Monthly | Individual plan for occasional online scheduling with enhanced customization |
| Subscription | Monthly | Professional plan for solopreneurs with automation and integrations |
| Subscription | Monthly | Teams plan for groups needing coordination and enterprise features |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels14 records
YouCanBookMe product offering
Product offeringCore offering
YouCanBookMe is a cloud-based SaaS online scheduling platform that enables individuals, small businesses, and teams to create branded, customizable booking pages, automate appointment scheduling with calendar synchronization (Google, Outlook, Apple), and collect payments via Stripe. The platform handles over 1 million bookings per month across 100+ countries, with native integrations to Zoom, Google Meet, Microsoft Teams, Zapier, and HubSpot, and operates on a freemium-to-Enterprise tiered subscription model.
Product overview
YouCanBookMe is a unified online scheduling platform designed for small businesses, offering a tiered pricing model (Free, Individual, Professional, and Teams plans) that scales from individual users to enterprise organizations. The core platform provides customizable booking pages, real-time calendar synchronization with Google/Apple/Microsoft calendars, automated notifications via email and SMS, integrated video conferencing (Zoom, Google Meet, Teams), and Stripe payment processing. The product architecture centers on the booking page as the primary user-facing interface, with supporting modules for scheduling automation, meeting polls, analytics, website embeds, and team management features.
Differentiator
Problem solved
Functional benefit
Products and services
- YouCanBookMe Scheduling Platform Cloud-based SaaS scheduling platform enabling users to create customizable branded booking pages, synchronize calendars in real time with Google, Outlook, and Apple, automate confirmations and reminders via email and SMS, generate video meeting links through Zoom/Google Meet/Teams integrations, and collect payments via Stripe. Targets solopreneurs, small businesses, teams, and enterprise organizations.
Quantifiable outcome
- Over 1 million bookings processed per month across the platform
- +3 more outcomes
Companies that use YouCanBookMe
Customer profileNamed customers12 records
Segments13 records
Ideal customer profiles4 records
YouCanBookMe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability1 record
Feature8 records
YouCanBookMe partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and strategic.
- CapacitycoreCapacity, an AI-powered customer support platform, acquired YouCanBookMe in a deal that closed on December 18th. The acquisition integrates world-class scheduling into Capacity's suite of AI-powered customer support tools, enabling Capacity to offer booking automation as part of its broader 24-step customer experience workflow while providing YouCanBookMe's customers access to Capacity's agent-assist and self-service AI capabilities.
- Google CalendarcoreNative integration with Google Calendar for real-time availability synchronization and calendar event management.
- Microsoft OutlookcoreIntegration with Microsoft Outlook and Office 365 for calendar synchronization.
- Apple CalendarcoreIntegration with Apple Calendar for calendar synchronization across iOS and macOS devices.
- ZoomcoreNative integration with Zoom for automatic video meeting link generation when appointments are booked.
- Google MeetcoreIntegration with Google Meet for video conferencing link automation.
- Microsoft TeamscoreIntegration with Microsoft Teams for video meeting scheduling.
- StripecoreFull payment integration with Stripe supporting credit/debit cards, Apple Pay, and Google Pay. PCI DSS compliant payment processing.
- ZapiercoreIntegration with Zapier to connect with 7,000+ apps for workflow automation, CRM updates, and data synchronization.
- HubSpotstrategicHubSpot integration for CRM synchronization and marketing automation. Also uses HubSpot for own marketing and advertising tools.
- Amazon Web Services (AWS)coreInfrastructure hosted on AWS in US data centers. AWS KMS for encryption key management. RDS managed service for backups.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
YouCanBookMe competitors and assessment
Company assessmentDirect peers
- Calendly: Category-leading online scheduling SaaS targeting SMBs through enterprise. Directly competes with YouCanBookMe on booking pages, calendar sync, and team scheduling; YCBM explicitly positions on stronger customization vs. Calendly.
- Acuity Scheduling (Squarespace): Scheduling SaaS acquired by Squarespace, popular with SMBs and creatives for customizable booking pages, packages, and payment collection. Closely overlaps YCBM's SMB and creative-services use cases.
- Doodle: Group scheduling and meeting polls platform — directly comparable to YCBM's Meeting Polls and SMB booking flows. Strong in Europe and enterprise, competes for the same scheduling-decision mindshare.
- SavvyCal: Scheduling tool emphasizing recipient-friendly booking UX and overlay controls. Targets the same solopreneur/SMB audience as YCBM and is a common comparison point in "Calendly alternative" SEO content.
- Setmore: SMB-focused appointment scheduling with a free tier, staff management, and POS integrations. Competes head-on with YCBM in salons, coaches, and small service businesses.
- SimplyBook.me: Booking SaaS targeting service-based SMBs (salons, clinics, tutors) with customizable websites and intake forms. Operates globally with similar freemium/SMB GTM to YCBM.
Emerging players
- Booksy: Vertical scheduling and management platform for beauty and wellness providers. Overlaps with YCBM's beauty/personal-care vertical and offers deeper POS and inventory features.
- Reclaim.ai: AI-driven calendar and scheduling assistant for teams and individuals. Adjacent competitor that introduces smart/automated scheduling flows, potentially pressuring traditional booking-page tools like YCBM.
Broad incumbents
- Square Appointments: Scheduling module within Square's broader commerce platform. Combines booking with payments, payroll, and POS — competing with YCBM in retail and service SMBs.
- Microsoft Bookings: Built-in scheduling within Microsoft 365 for businesses, tightly integrated with Outlook and Teams. Competes with YCBM's Teams/Outlook calendar integration in enterprise and SMB segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
YouCanBookMe social profiles
Digital presenceYouCanBookMe compliance and trust
Trust signalCompliance3 records
YouCanBookMe financial estimates
Financial estimateRevenue estimate
Valuation estimate
YouCanBookMe leadership team
Management profileNumber of profiles
Profiles2 records
YouCanBookMe funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
YouCanBookMe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about YouCanBookMe
What does YouCanBookMe do?
YouCanBookMe is a cloud-based SaaS online scheduling platform that enables individuals, small businesses, and teams to create branded, customizable booking pages, automate appointment scheduling with calendar synchronization (Google, Outlook, Apple), and collect payments via Stripe. The platform handles over 1 million bookings per month across 100+ countries, with native integrations to Zoom, Google Meet, Microsoft Teams, Zapier, and HubSpot, and operates on a freemium-to-Enterprise tiered subscription model.
Is YouCanBookMe a public or private company?
YouCanBookMe is a private company. It is classified as corporate owned and is currently operating.
When was YouCanBookMe founded?
YouCanBookMe was founded in 2013. It employs 11 to 50 people.
Where is YouCanBookMe based?
YouCanBookMe is headquartered in Bedford, United Kingdom, in the Europe region.
How does YouCanBookMe make money?
Three revenue lines are on record. Subscription Plans are the primary driver. The others are SMS Credits and freemium.
Who are YouCanBookMe's main competitors?
Direct peers on record are Calendly, Acuity Scheduling (Squarespace), Doodle, SavvyCal, Setmore and SimplyBook.me. Emerging players are Booksy and Reclaim.ai. Broad incumbents are Square Appointments and Microsoft Bookings.
Does YouCanBookMe have an API?
Yes. YouCanBookMe exposes a public API. Developer documentation is at ycbm.stoplight.io.
What industry is YouCanBookMe in?
YouCanBookMe's product category is Online Scheduling Software. Its primary akta.pro industry code is HSACAIAG, Appointment Scheduling & Reservation Management. Its NAICS code is 54151 and its SIC code is 7372.