Volie
Volie is an AI-enhanced SaaS communication platform purpose-built for US automotive dealership BDCs, unifying phone, SMS, and email outreach, AI-powered call intelligence, and DMS/CRM integrations across 300 dealer groups and ~2,000 rooftops.
- Company typePrivate
- Founded2017
- HeadquartersFort Myers, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Volie does
Volie, Inc. is a US-based, privately held SaaS company founded in 2017 and headquartered in Fort Myers, Florida, that builds an AI-enhanced communication platform purpose-built for automotive dealership Business Development Centers (BDCs). The platform replaces fragmented desk-phone-and-spreadsheet workflows with a unified omnichannel system supporting phone, SMS, and email outreach, and bundles purpose-built modules including a Smart Dialer, Data Manager, Campaign Manager, Dealer Identity, and the PULSE Volie Intelligence suite for real-time transcription, sentiment analysis, call scoring, and coaching. The platform is delivered as cloud-based SaaS with open APIs and webhooks and is deeply integrated with major dealer management systems (CDK, Reynolds & Reynolds, Dealertrack, Tekion, PBS) and CRMs (VinSolutions, DealerSocket, Auto/i).
The company sells primarily through enterprise field sales to multi-rooftop dealer groups, with pricing tiers ranging from $1,500 to $20,000 per month based on group size, and supplements direct sales with a channel partnership as the pilot partner on Tekion's Automotive Retail Cloud (ARC) App Store and an integration partnership with Foureyes for audience intelligence. Complementary revenue comes from certified BDC training programs (BDC Leadership Training, Service BDC Agent Training) that create a trained user base and reinforce product stickiness. Volie has disclosed $14M ARR on $1.2M in monthly recurring revenue across approximately 2,000 dealership rooftops and 300 dealer groups, with 63 employees, $230K revenue per employee, and a $42M valuation; the company is bootstrapped with no external institutional funding disclosed.
Volie firmographics
Firmographics- Name
- Volie
- Legal name
- Volie, Inc.
- Website
- https://volie.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Volie is an AI-enhanced SaaS communication platform purpose-built for US automotive dealership BDCs, unifying phone, SMS, and email outreach, AI-powered call intelligence, and DMS/CRM integrations across 300 dealer groups and ~2,000 rooftops.
- Ownership category
- akta.pro rank
Volie industry classification
Industry- Product category
- Automotive Dealership BDC Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
- akta.pro secondary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where Volie is headquartered
LocationHeadquarters
- HQ city
- Fort Myers
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Volie business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Monthly recurring revenue model with tiered pricing based on dealer group size. Pricing ranges from $1,500 to $20,000 per month depending on dealer group size. Generates $1.2 million in monthly recurring revenue ($14M ARR).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small to Mid-sized Dealer Groups |
| Subscription | Monthly | Large Dealer Groups |
| Subscription | Monthly | BDC Leadership Training |
| Freemium | Monthly | Service BDC Agent Training |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Volie product offering
Product offeringCore offering
Volie sells an AI-enhanced, cloud-based BDC communication platform built specifically for automotive dealerships. The core product replaces legacy desk phones and manual outreach with an all-in-one SaaS contact center that manages calls, texts, and emails, automates dialing and campaigns, and layers AI-driven call intelligence (transcription, sentiment analysis, summaries) onto dealer BDC operations. It is sold as a tiered monthly subscription to dealer groups ranging from small single-rooftop stores to large multi-rooftop enterprises.
Product overview
Volie offers a unified platform-plus-modules architecture centered on its AI-enhanced BDC Communication Platform. The core Volie product serves as the central SaaS contact center solution for automotive dealerships, supporting omnichannel outreach (phone, email, text). This core is augmented by Pulse Volie Intelligence (AI-powered call intelligence add-on providing summaries, sentiment analysis, and transcriptions), Dealer Identity (brand protection module), and the AI Assistant Certified Integration Program (enabling third-party AI assistants to integrate with the platform). The platform also includes built-in features such as Smart Dialer, Data Manager, and Campaign Manager that operate as core platform capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- Pulse Volie Intelligence: AI-powered call intelligence tool that listens to calls, creates summaries, and delivers data-driven insights for BDC teams.
- Dealer Identity
Products and services
- Volie Core AI-enhanced BDC communication platform for automotive dealerships. Replaces traditional desk phones and manual outreach with an all-in-one SaaS contact center that manages calls, texts, and emails, automates dialing, runs multi-channel campaigns, integrates with major DMS/CRM systems, and provides real-time reporting and accountability. Sold as a tiered monthly subscription to dealer groups.
- PULSE Volie Intelligence AI-powered add-on module that listens to inbound and outbound calls, produces AI-driven call summaries, follow-up tasks, sentiment analysis, real-time transcriptions, BDC manager dashboards, and team coaching insights. Sold to automotive dealerships as an intelligence layer on top of the core Volie platform.
- Dealer Identity Dealer identity and brand-reputation protection module that guards dealer phone numbers and brand identity automatically. Sold as a standalone branded solution as part of the broader Volie product suite to automotive dealerships.
- AI Assistant Certified Integration Program Certified integration program that lets third-party AI assistant providers plug into the Volie communication platform. Handles missed and dropped calls, robot-to-human handoffs, caller abandons, and AI-handled calls, ensuring AI assistants meet dealership-grade standards for accuracy, reliability, and measurable performance.
- BDC Leadership Training 16-week certified training program for dealership BDC leaders, billed at $300 total across three monthly installments. Designed to develop the management skills of automotive BDC leadership teams using Volie's best-practice methodology.
- Service BDC Agent Training & Certification Certified training program for service BDC agents, free for Volie customers with an optional paid DISC personality assessment at $45 per agent. Designed to certify service BDC excellence for fixed operations teams.
Quantifiable outcome
- 30-200% Increase in Appointment Conversion
- +9 more outcomes
Companies that use Volie
Customer profileNamed customers14 records
Segments2 records
Ideal customer profiles3 records
Volie technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
AI capability5 records
Feature8 records
Volie partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered flagship, core and minor.
- TekionflagshipStrategic partnership making Volie the pilot partner for Tekion's new App Store launching in 2026. Dealers can purchase Volie solutions including Volie, Pulse Volie Intelligence, and Dealer Identity directly through Tekion's Automotive Retail Cloud (ARC) platform. Partnership aims to streamline procurement, improve data exchange, and reduce friction for automotive dealerships onboarding applications.
- FoureyescoreTwo-way integration partnership connecting Foureyes' audience intelligence platform with Volie's engagement workflows for automotive dealers. Dealers can build and manage customer audiences in Foureyes and deliver them to Volie for outreach via phone, email, and text, with communication activity data flowing back for analysis. Enables more effective BDC outreach prioritization while maintaining data control.
- Johanson Group LLPminorProfessional services firm that conducted Volie's SOC 2 Type II audit for the third consecutive year, attesting to Volie's controls meeting data security standards.
- CDK GlobalcoreDMS integration partner providing synchronized customer records, service history visibility, and operational consistency for automotive dealerships using CDK.
- Reynolds & ReynoldscoreDMS integration partner enabling data synchronization and workflow connectivity for Reynolds & Reynolds dealer management system users.
- DealertrackcoreDMS integration partner providing dealer management system connectivity and data synchronization.
- VinSolutionscoreCRM integration partner enabling centralized follow-up activity and elimination of unnecessary duplication for VinSolutions users.
- DealerSocketcoreCRM integration partner enabling customer relationship management data synchronization with Volie's BDC platform.
- Auto/icoreCRM integration partner enabling customer data connectivity and workflow execution with Volie's platform.
- AlphaDriveAIcoreCertified AI assistant provider with live integration within Volie platform, meeting the BDC Standard for measurable, dealer-ready AI workflows. Supports missed/dropped calls, robot-to-human handoffs, caller abandons, and AI-handled calls.
- MiacoreCertified AI assistant provider with live integration within Volie platform, meeting the BDC Standard for measurable, dealer-ready AI workflows.
- StellacoreCertified AI assistant provider with live integration within Volie platform, meeting the BDC Standard for measurable, dealer-ready AI workflows.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Volie competitors and assessment
Company assessmentBroad incumbents
- Podium: Customer communication platform serving automotive and other SMB verticals with messaging, reviews, and webchat — overlaps with Volie's omnichannel messaging and customer engagement layer.
- Elead (by CDK Global): CDK Global's automotive CRM and BDC platform serving thousands of dealers with built-in lead management, appointment scheduling, and customer engagement — directly overlaps Volie's BDC communication functionality.
- VinSolutions: Cox Automotive-owned automotive CRM platform that bundles BDC-style lead management, customer engagement, and follow-up tools across thousands of franchised dealerships — Volie's primary bundled-suite competitor.
- DealerSocket (by Solera): Automotive CRM and dealership management platform with BDC functionality for sales and service communication — competes with Volie's integrated BDC communication and customer outreach features.
Direct peers
- TECOBI: Direct competitor providing BDC texting, messaging, and customer engagement software specifically built for automotive dealerships — overlapping with Volie's campaign management and omnichannel communication features.
- CallSource: Automotive-focused call tracking, lead attribution, and BDC performance management provider — competes with Volie's call tracking, scoring, and agent performance accountability features.
- DealerCenter: All-in-one automotive CRM, desking, and BDC platform used by independent and franchised dealerships — competes with Volie on dealer CRM, lead management, and BDC workflow functionality.
Others
- Foureyes: Audience intelligence and lead behavior platform for automotive dealers; a strategic integration partner of Volie but also a complementary sales intelligence vendor that could expand into adjacent BDC workflows.
Emerging players
- Conversica: AI-powered conversational sales assistant used by automotive dealer groups to automate lead engagement and appointment setting — overlaps with Volie's AI-driven Pulse Intelligence and AI Assistant Certified Integration Program.
- BDC.ai: Emerging AI-native BDC assistant for automotive dealerships that handles inbound/outbound calls and appointment setting — directly competes with Volie's AI Assistant integration and call automation capabilities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Volie social profiles
Digital presenceVolie compliance and trust
Trust signalCompliance1 record
Volie financial estimates
Financial estimateRevenue estimate
Valuation estimate
Volie leadership team
Management profileNumber of profiles
Profiles9 records
Volie funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Volie M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Volie
What does Volie do?
Volie sells an AI-enhanced, cloud-based BDC communication platform built specifically for automotive dealerships. The core product replaces legacy desk phones and manual outreach with an all-in-one SaaS contact center that manages calls, texts, and emails, automates dialing and campaigns, and layers AI-driven call intelligence (transcription, sentiment analysis, summaries) onto dealer BDC operations. It is sold as a tiered monthly subscription to dealer groups ranging from small single-rooftop stores to large multi-rooftop enterprises.
Is Volie a public or private company?
Volie is a private company. It is classified as family owned and is currently operating.
When was Volie founded?
Volie was founded in 2017. It employs 11 to 50 people.
Where is Volie based?
Volie is headquartered in Fort Myers, United States, in the North America region.
How does Volie make money?
One revenue line is on record: saaS Platform Subscription.
Who are Volie's main competitors?
Broad incumbents on record are Podium, Elead (by CDK Global), VinSolutions and DealerSocket (by Solera). Direct peers are TECOBI, CallSource and DealerCenter. Foureyes is listed as an others. Emerging players are Conversica and BDC.ai.
Does Volie have an API?
Yes. Volie offers an open API and webhooks for seamless real-time data sharing. The platform enables integration capabilities allowing data synchronization with external systems.
What industry is Volie in?
Volie's product category is Automotive Dealership BDC Software. Its primary akta.pro industry code is HDAAAGAJ, B2B SaaS & Enterprise Personalization (CRM, Sales, Support), with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 5132 and its SIC code is 7371.