What Neatro does

Neatro is an online Agile retrospective platform operated by Neatro Technologies Inc., a privately held company headquartered in Montréal, Quebec, Canada. The platform enables distributed teams to run structured retrospective sessions — typically within software development sprints but also across broader team-improvement contexts — through real-time collaboration, anonymous feedback collection, and a 4-step facilitation framework oriented around psychological safety. Core product components include a library of 30+ proprietary retrospective templates, 200+ icebreaker questions, customizable Team Radars for health assessment, a Kanban-based Action Plans workflow with SMART-goal tracking, ROTI meeting-effectiveness scoring, and longitudinal analytics on recurring themes. The technical surface is a web-based SaaS application accessible globally, with native integrations to the dominant Agile and developer-tooling stack — Jira Cloud, Azure DevOps, GitHub, Asana, Monday.com, iceScrum — and Okta for enterprise SSO.

Neatro operates a product-led growth model anchored by a no-credit-card freemium tier that allows participants to join retrospectives without creating a Neatro account, enabling viral adoption across team boundaries. Monetization occurs through monthly and annual subscriptions on the premium tier, which unlocks advanced features such as SSO/SAML configuration, advanced analytics, custom templates, and priority support. A separate enterprise sales motion — surfaced via Contact Sales and Demo CTAs — targets larger organizations with Okta SSO, administrative controls, and scalable team management. The customer base spans a broad set of named enterprise references (Adobe, Mattermost, SteelSeries, Capgemini, L'Oréal, Goodyear, Doma, Snyk, Global Payments, Pleo) across technology, automotive, beauty, gaming, fintech, and real estate verticals, against an aggregate footprint of 80,000+ users worldwide.

Operationally, Neatro is a lean organization with 1–10 employees, founded by Benjamin Cotrel and Julien Valente, with no disclosed external funding rounds, M&A activity, or institutional ownership changes. Strategic emphasis over the past ~3 years has been on content depth (templates, icebreakers, Team Radars), community-enabled expansion via Neatroverse, and integration breadth into the Agile tool ecosystem — rather than on AI/ML capabilities, which are absent from the disclosed product surface.

Name

Neatro

Legal name

Neatro Technologies Inc.

Website

https://neatro.io

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Neatro is a Montréal-based SaaS platform that helps distributed teams run Agile retrospectives through templates, real-time collaboration, action-item tracking, and integrations with Jira, GitHub, Asana, and Monday.com.

Ownership category

akta.pro rank

Product category

Agile Retrospective Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH)

Keywords

• Agile retrospective software
• Sprint retrospective tool
• Team collaboration platform
• Remote retrospective facilitation
• Continuous improvement software

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Monthly: Monthly recurring subscription model with automatic payment collection via credit card. Client may request termination at any time through account settings.
2. Subscription - Annual: Annual subscription with automatic renewal for credit card payments. Non-automatic renewal for bank transfer payments. Provides subscription confirmation with fee due upon formation of contract.
3. Freemium / Trial Period: Free tier available with no credit card required for activation. Trial period where no banking information is requested and no invoice is sent during the trial.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Neatro is a web-based SaaS platform for facilitating Agile retrospective sessions for remote, hybrid, and distributed teams. It provides a 4-step retrospective framework, a library of 30+ ready-to-use templates, anonymous participation, real-time collaboration, action item tracking with project management tool integrations, Team Radars for team health assessment, and over 200 icebreaker questions. The platform is offered via a freemium model with premium subscriptions and enterprise-grade features such as SSO/SAML and Okta integration.

Product overview

Neatro is a single unified online Agile retrospective platform that combines multiple collaborative tools into one integrated experience. The core offering includes the Neatro platform itself with its 4-step retrospective framework, supplemented by a library of 30+ retrospective templates, the Neatroverse community for sharing custom templates, Team Radars for team health assessment, Action Plans with SMART goal tracking, The Question Game icebreakers with 200+ questions, Analytics for tracking team progress, and ROTI for measuring meeting effectiveness. All components are designed to work together within the Neatro platform for team continuous improvement.

Differentiator

Problem solved

Functional benefit

Products and services

• Neatro Online Agile retrospective platform designed to help distributed teams run collaborative, inclusive, and engaging retrospective sessions using a 4-step framework, ready-to-use templates, anonymous feedback, real-time collaboration, action item tracking, and integrations with project management tools.
• Neatroverse Community platform where Neatro users can publicly share, discover, and publish user-created retrospective templates, team radar templates, and custom team meeting activity formats.

Quantifiable outcome

• 80,000+ users trust Neatro worldwide
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• Jira Cloud (Atlassian)coreTechnology or IntegrationNative integration allowing Neatro users to export action items directly to Jira Cloud projects. Enables seamless workflow between retrospective outcomes and sprint planning.
• Azure DevOps (Microsoft)coreTechnology or IntegrationIntegration enabling export of retrospective action items to Azure DevOps work items, connecting team feedback directly to development workflows.
• GitHubcoreTechnology or IntegrationIntegration allowing Neatro users to sync action items with GitHub issues, bridging retrospective outcomes with code-related tasks.
• AsanacoreTechnology or IntegrationExport integration enabling action items from retrospectives to be created as tasks in Asana project management.
• Monday.comcoreTechnology or IntegrationIntegration supporting export of retrospective action items to Monday.com work items for team task management.
• OktacoreTechnology or IntegrationSSO configuration support with Okta identity provider for enterprise authentication and security.

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

Direct peers

• Range: Range is a team check-in and meeting tool that includes retrospectives, status updates, and team health features. It overlaps with Neatro on retrospective facilitation and team health assessment.
• Parabol: Parabol is a direct competitor offering retrospective, standup, and sprint review tools for Agile teams, with an open-source differentiation. Targets the same Agile continuous improvement workflow as Neatro.
• Retrium: Retrium is a direct competitor providing an online retrospective tool with structured facilitation workflows, templates, and analytics for Agile teams. It competes head-to-head with Neatro for retrospective use cases.
• Reetro: Reetro is a direct competitor offering retrospective and health check tools for distributed Agile teams with voting, action items, and analytics. Overlaps directly with Neatro's feature set and target customers.
• TeamRetro: TeamRetro (formerly RealTimeBoard/Miro-acquired team tool) is a direct competitor focused on running Agile retrospectives and team health checks online. Closely comparable in target use case and customer base to Neatro.
• EasyRetro (now Ideaboard): EasyRetro / Ideaboard is a direct competitor offering an online retrospective platform for Agile teams with similar templates, voting, and action-item tracking features. It targets the same Agile retrospective use case as Neatro.

Broad incumbents

• Atlassian (Jira): Atlassian's Jira is the dominant Agile project management platform and integrates with Neatro today, but could bundle native retrospective features that compete with Neatro's standalone offering at massive scale.
• Miro: Miro is a broad incumbent online whiteboard platform offering retrospective templates and facilitation features as part of a much wider collaboration suite. Its dedicated retrospective solution competes with Neatro for team facilitation use cases.

Emerging players

• Butter: Butter is an emerging player providing online facilitation tools for workshops, retrospectives, and team meetings with interactive features. Partial overlap with Neatro on retrospective facilitation use cases.
• Surfboard: Surfboard is an emerging player offering sprint planning and retrospective tools for product and engineering teams with focus on resource planning. Partial overlap with Neatro on retrospective workflows.

Market position

Weaknesses6 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/neatroapp
• Facebookfacebook.com/neatroapp
• LinkedInlinkedin.com/company/neatroapp

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neatro