Expedibox
Expedibox designs, manufactures, and operates smart parcel locker systems for residential buildings, businesses, universities, e-commerce retailers, and pharmacies across Canada, running 850+ interconnected installations across 175 cities.
- Company typePrivate
- Founded2017
- HeadquartersMagog, Canada
- Headcount1–10
- GTM typeB2B
- OfferingHardware or Manufacturing
What Expedibox does
Expedibox Inc., founded in 2017 and headquartered in Magog, Quebec, designs, assembles, and operates smart parcel locker systems marketed under the Expedibox brand, with manufacturing at its Bromont, Quebec facility (Fabriqué au Québec certified). The platform combines cloud-connected hardware—running on Google Cloud infrastructure with data centers in Quebec and Ontario—with a web-based administration dashboard, mobile application, public developer API, and 18+ integrations spanning property management (SmartOne, BuildingLink, UpperBee, Building Stack, Entrata, Condo Manager, Condo Control, MosinoOne, 1Valet, Hopem), workplace (OfficeRnD, HBLogin), pharmacy (Livramed), payments (Monéris), and automation (Zapier). The product line is modular and includes parcel lockers, refrigerated and outdoor lockers (down to -20°C), Expediroom smart parcel rooms, ExpediLock smart locker rooms, ExpediBike bicycle storage, pharmacy lockers, and tool lockers—all configurable up to 400 doors per installation with full RAL color customization and branding overlays. Security architecture includes PBKDF2 + SHA256 authentication, AES-256 encryption at rest, mandatory MFA for administrators, and annual third-party penetration testing (most recently by Vumétric in 2024).
The company serves residential property managers and condo associations, corporate offices, universities and CEGEPs, e-commerce retailers, pharmacies, municipalities, and tourism sites, with named deployments including BGO, CAPREIT, Centurion Asset Management, Cogir Immobilier, Ubisoft Montreal, Hydro-Québec, Cascades, the Ville de Montréal, Familiprix Pharmacy, Université de Sherbrooke, Université de Montréal, Université Laval, UQAM, the Canadian Museum of Nature, and Québec City Airport. Revenue is generated through hardware sales plus an annual service fee, 12-month rental contracts, lease-purchase hybrids, API and integration services, and—since April 2025—transaction fees from the embedded Monéris payment terminal. Distribution combines direct enterprise sales, an extensive integration partner channel, carrier agreements with Purolator and Intelcom, a strategic manufacturing and shareholder relationship with Perfix (since 2020), and a major logistics partnership with Virtual.com announced in April 2025 to deploy 1,700 smart lockers across Canada.
Expedibox reports 850+ installations across 175 Canadian cities, 191,832+ registered members, and over 5.98 million parcels delivered. The company is privately held; Perfix holds a minority stake with board representation, and Christiane Germain (Germain Hotels) and Georges Karam (Cognibox) invested via the Quebec TV show 'Dans l'Oeil du Dragon' in 2022. Operations remain concentrated in Canada and the company has not disclosed international deployments despite Perfix's stated North American ambitions.
Expedibox firmographics
Firmographics- Name
- Expedibox
- Legal name
- Expedibox Inc.
- Website
- https://expedibox.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Expedibox designs, manufactures, and operates smart parcel locker systems for residential buildings, businesses, universities, e-commerce retailers, and pharmacies across Canada, running 850+ interconnected installations across 175 cities.
- Ownership category
- akta.pro rank
Expedibox industry classification
Industry- Product category
- Smart Parcel Lockers
- NAICS
- Couriers and Express Delivery Services (492110)
- SIC
- Partitions, Shelvg, Lockers, & Office & Store Fixtures (2540)
- akta.pro primary industry
- Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)
- akta.pro secondary industries
- Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Campus / Education Parcel Locker Networks (TLAAAMAF), Convenience Retail with Parcel & Pickup Services (PUDO/Lockers) (CRAHABAL), Workplace / Office Parcel Locker Solutions (TLAAAMAE)
Keywords
Where Expedibox is headquartered
LocationHeadquarters
- HQ city
- Magog
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Expedibox business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Technology or R&D, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Smart locker hardware sales: Expedibox sells smart locker units directly to property managers, building owners, universities, and businesses. Hardware includes parcel lockers, tool lockers, smart locker rooms, refrigerated lockers, and outdoor lockers. Purchase is combined with an annual service fee covering maintenance, support, software updates, and network connectivity.
- Smart locker rental: Expedibox offers rental (leasing) of smart locker units, allowing customers to test the service with a 12-month contract. The rental model includes delivery, installation, 24/7 technical support, 6-month inspections, usage reports, software updates, notifications, and network connection.
- Lease-purchase (hybrid): Expedibox offers a hybrid model combining elements of rental and purchase, where accumulated rental payments count toward eventual ownership of the lockers after several years.
- Transaction and service fees: Transaction-based revenue from locker-based payment processing through Monéris integration, added in April 2025. E-commerce click-and-collect operations generate transaction fees per pickup and return.
- API and integration services: Revenue from developer API access, custom integration development, and webhook-based automation services for enterprise customers and partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Annual | Purchase model with annual service fee |
| Subscription | Multi-year contract | Rental / leasing model |
| Hybrid | Multi-year contract | Lease-purchase (hybrid) |
| Transaction based/ take rate | Monthly | Click-and-collect commercial usage |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Expedibox product offering
Product offeringCore offering
Expedibox designs, manufactures, and operates smart parcel locker systems for residential buildings, commercial properties, universities, retailers, and pharmacies. The platform combines cloud-connected locker hardware with web and mobile management software, enabling secure delivery, transfer, and pickup of parcels and items in under 10 seconds. Products are sold directly, rented, or lease-purchased with bundled installation, 24/7 support, maintenance, software updates, and network connectivity.
Product overview
Expedibox is a smart parcel locker platform offering one of Canada's largest interconnected smart locker networks. The core offering is the Parcel Lockers system, a hardware-and-software platform enabling secure delivery, transfer, and pickup of parcels in under 10 seconds. The platform is built on a modular architecture supporting multiple locker types: Parcel Lockers (residential/commercial parcel management), Smart Locker Rooms/Vestiaires (smart changing rooms with hourly reservations and payments), Pharmacy Lockers (medication delivery integrated with Livramed), Toolboxes (industrial tool dispensing), ExpediLock (locker room variant), ExpediRoom (smart parcel room), ExpediBike (bicycle storage), Refrigerated Lockers (temperature-controlled for perishables), and Outdoor Lockers (cold-rated exterior installations). All lockers are manufactured in Bromont, Quebec (Fabriqué au Québec certified) and managed through a cloud-based administration platform with API access, payment processing (Monéris), and integrations with 17+ building management and software platforms. The platform supports rental, purchase, and rent-to-buy commercial models.
Differentiator
Problem solved
Functional benefit
Products and services
- Parcel Lockers (Casiers à colis) Smart parcel lockers for secure delivery, transfer, and pickup of parcels. 100% made in Canada (Fabriqué au Québec certified), enabling parcels to be dropped and picked up in under 10 seconds with automated email/SMS/push notifications, PIN or QR code access, and photo verification at deposit and retrieval. Available in multiple sizes (S to XXL) and scalable from 1 to 400 doors per installation.
- Smart Locker Room (Casiers vestiaires) Intelligent secure storage lockers functioning as smart changing rooms for staff, visitors, and businesses. Supports hourly rate reservations, cellular payment, and confirmation invoice receipt. Used at airports (Aéroport de Québec), museums (Musée canadien de la nature), and corporate offices for coat, boot, and personal belongings storage.
- Pharmacy Lockers (Casiers à médicaments) Smart lockers designed for pharmacy medication delivery management. Integrated with Livramed pharmacy delivery software so pharmacists can manage locker space reservations directly from the Livramed platform. Supports refrigerated and ambient configurations for temperature-sensitive medications.
- Toolboxes (Casiers à outils) Smart tool distribution lockers for managing tool inventory, exchanges, and replacements in industrial, research, and workplace settings. Customers include Institut National d'Optique (INO) for research equipment distribution and Hôpital Vétérinaire Caouette et Rochon for veterinary supplies.
- Expediroom (Smart Parcel Room) Modular room-scale locker system that activates the electric lock of a room using an Expedibox locker or wall-mounted terminal. Facilitates multiple parcel deposits to simplify high-volume courier delivery work in apartment buildings and commercial environments.
- ExpediBike (Bicycle Storage with Smart Locker) Smart bicycle storage support integrated with the Expedibox locker platform, enabling secure bicycle storage and retrieval for residential buildings and corporate campuses.
- Click-and-Collect Locker Solution Smart locker solution for retail and e-commerce click-and-collect operations, enabling 24/7 customer pickup and return processing. Marketed to retailers, pharmacies, and fashion businesses. Integrated with Monéris payment terminals and POS for in-locker transactions, supporting branded customization and multi-location network access.
- Outdoor Lockers Outdoor-rated smart parcel lockers with reinforced steel construction and covered tops, capable of operating at temperatures down to -20°C. Designed for exterior installations in Canadian climates.
Quantifiable outcome
- Over 6 million parcels delivered and retrieved across the network with zero reported theft incidents
- +9 more outcomes
Companies that use Expedibox
Customer profileNamed customers32 records
Segments5 records
Ideal customer profiles5 records
Expedibox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
Feature14 records
Expedibox partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered major and standard.
- Virtual.commajorPartnership to deploy 1,700 smart lockers across Canada. This is one of the largest single deployments in Expedibox's history and represents a significant channel partnership for national logistics coverage.
- IntelcommajorPartnership agreement enabling Intelcom couriers to use Expedibox smart lockers for package delivery, expanding carrier coverage for Expedibox customers.
- PurolatormajorPartnership agreement enabling Purolator couriers to use Expedibox smart lockers for package delivery, expanding carrier coverage for Expedibox customers.
- SmartOnestandardAutomatic synchronization of residential building tenant lists with Expedibox member lists via SmartOne property management software. When a tenant is created, modified, or removed in SmartOne, the locker member list updates automatically every morning.
- BuildingLinkstandardAutomatic synchronization of resident lists with Expedibox member lists via BuildingLink property management platform. Real-time bi-directional updates when residents are added, modified, or removed.
- UpperBeestandardAutomatic synchronization of resident lists with Expedibox locker member lists via UpperBee property management platform. List updates daily in the morning.
- Building StackstandardAutomatic synchronization of resident lists with Expedibox locker member lists via Building Stack property management software.
- LivramedstandardIntegration with Livramed pharmacy delivery management software, allowing pharmacists to manage locker space reservations directly from the Livramed platform, simplifying prescription pickup operations.
- Max Condo Club (CondoManager)standardAutomatic synchronization of condo resident lists with Expedibox locker member lists via Max Condo Club / CondoManager platform.
- Condo ManagerstandardAutomatic synchronization of condo resident lists with Expedibox locker member lists via Condo Manager platform.
- MosinoOnestandardFull software integration with MosinoOne building management platform. Automatically updates member lists for parcel lockers or Expediroom, and distributes Expedibox notifications through the MosinoOne mobile app, enabling members to receive pickup alerts and open lockers directly from the app.
- 1ValetstandardFull software integration with 1Valet building management, intercom, and mobile app platform. Automatically updates member lists and distributes Expedibox notifications through the 1Valet app, enabling members to open lockers directly from the app.
- MonérisstandardIntegration of Monéris payment terminals at Expedibox lockers. Expedibox handles installation, payment processing management, and transaction reporting, offering a turnkey payment solution at the locker for commercial click-and-collect transactions.
- HopemstandardAutomatic synchronization of resident lists with Expedibox locker member lists via Hopem property management platform.
- HBLoginstandardIntegration with HBLogin workplace booking solution, enabling automatic member list synchronization for commercial office buildings using HBLogin for space management.
- OfficeRnDstandardAutomatic synchronization of client and company member lists with Expedibox locker member lists via OfficeRnD coworking and office management platform.
- EntratastandardAutomatic synchronization of resident lists with Expedibox locker member lists via Entrata property management platform.
- ZapierstandardExpedibox Zapier integration enables automation connecting Expedibox to thousands of apps — sending Slack/Facebook notifications on parcel events, logging usage data to Google Sheets, or integrating with order management tools.
- Condo ControlstandardAutomatic synchronization of condo resident lists with Expedibox locker member lists via Condo Control platform.
Scale indicators8 records
Recent moves7 records
Expansion highlights7 records
Expedibox competitors and assessment
Company assessmentDirect peers
- Parcel Pending: One of the largest North American smart parcel locker providers, serving residential, retail, university, and commercial customers. Directly competes with Expedibox in the same product category with very similar go-to-market and integration model.
- Luxer One: Smart locker vendor focused on residential, retail and commercial buildings with strong property-management software integrations and carrier partnerships. Direct competitor to Expedibox for multi-family and corporate parcel management deployments.
Broad incumbents
- Amazon Hub (Amazon Locker / Hub by Amazon): Amazon-operated locker and pickup-point network that competes for parcel delivery density in residential and retail locations. A landlord-tenant alternative that property managers must weigh against Expedibox.
- Pitney Bowes (Locker Solutions / Ship Anywhere): Global mail/shipping technology company offering locker, returns and shipping software solutions. Competes with Expedibox at the property and retail logistics layer via integrated shipping and locker workflows.
- InPost: European-headquartered automated parcel locker network operator with growing North American presence via acquisitions (e.g., Mondial Relay). Adjacent competitor that pressures Expedibox's carrier-integrated PUDO strategy.
- Quadient (Parcel Lockers): Global mail and parcel management vendor offering smart locker solutions as part of a broader mailroom automation portfolio. Competitor for enterprise accounts seeking a single vendor for lockers and mailroom/communications software.
- Bell and Howell (Parcel Pending/Hubbox-era locker business acquired): Postal/automation technology supplier historically active in smart locker hardware. Competes with Expedibox on the hardware side and as a supplier into commercial real estate.
Regional players
- Penguin PickUp: Canadian pickup/drop-off parcel network operator with its own locker and storefront locations in Ontario. Regional competitor with overlapping Canadian carrier-relationship model.
Emerging players
- Cleveron: Estonian-based parcel locker and automated pickup solutions provider expanding in North America with innovative locker-room and click-and-collect products. Comparable to Expedibox's Expediroom/ExpediLock concept.
Others
- Perfix: Canadian manufacturer of metal lockers and storage furniture; Expedibox's official manufacturing partner and minority shareholder. Included as a peer/ecosystem player rather than a competitor (Perfix itself does not sell a competing software platform).
Market position
Strengths5 records
Weaknesses4 records
Competitive moat7 records
Key risks5 records
Key highlights7 records
Customer concentration
Expedibox social profiles
Digital presenceExpedibox compliance and trust
Trust signalCompliance3 records
Expedibox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Expedibox leadership team
Management profileNumber of profiles
Profiles3 records
Expedibox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Expedibox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Expedibox
What does Expedibox do?
Expedibox designs, manufactures, and operates smart parcel locker systems for residential buildings, commercial properties, universities, retailers, and pharmacies. The platform combines cloud-connected locker hardware with web and mobile management software, enabling secure delivery, transfer, and pickup of parcels and items in under 10 seconds. Products are sold directly, rented, or lease-purchased with bundled installation, 24/7 support, maintenance, software updates, and network connectivity.
Is Expedibox a public or private company?
Expedibox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Expedibox founded?
Expedibox was founded in 2017. It employs 1 to 10 people.
Where is Expedibox based?
Expedibox is headquartered in Magog, Canada, in the North America region.
How does Expedibox make money?
Five revenue lines are on record. Smart locker hardware sales are the primary driver. The others are smart locker rental, lease-purchase (hybrid), transaction and service fees and API and integration services.
Who are Expedibox's main competitors?
Direct peers on record are Parcel Pending and Luxer One. Broad incumbents are Amazon Hub (Amazon Locker / Hub by Amazon), Pitney Bowes (Locker Solutions / Ship Anywhere), InPost, Quadient (Parcel Lockers) and Bell and Howell (Parcel Pending/Hubbox-era locker business acquired). Penguin PickUp is listed as a regional player. Cleveron is listed as an emerging player. Perfix is listed as an others.
Does Expedibox have an API?
Yes. Expedibox offers a public API and developer portal for partners to build integrations. The API enables partners to manage reservations, sync member lists, process payments, send notifications, and access locker control features. Webhook integrations are available for real-time event notifications. Available integrations include payments (Monéris payment terminals), pharmacy delivery management (Livramed), building management systems (BuildingLink, UpperBee, Condo Manager, Entrata, Hopem, OfficeRnD, Mosino One, 1Valet, SmartOne, Building Stack, Max Condo Club, HBLogin, Condo Control), automation (Zapier), and smart locker room features (ExpediLock, ExpediRoom). Developer documentation is at docs.expedibox.com.
What industry is Expedibox in?
Expedibox's product category is Smart Parcel Lockers. Its primary akta.pro industry code is TLAAAMAH, Smart Access & Locker Technology Providers (Hardware, Software, Access Control), with a secondary code of TLAAAMAD, Residential & Multifamily Parcel Locker Solutions (Apartment/HOA). Its NAICS code is 492110 and its SIC code is 2540.