SKAI LABS
Skai (formerly Kenshoo) is an AI-powered omnichannel commerce media platform that unifies retail media, paid search, and paid social across 300+ publishers, serving 8,200+ brands and agencies with GenAI-driven activation and digital shelf intelligence.
- Company typePrivate
- Founded2017
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SKAI LABS does
Skai sells primarily through direct enterprise field sales with annual and multi-year subscriptions priced on a flat-fee, tiered model aligned to advertiser spend: Standard ($114k/year, up to $4M spend, 120+ publishers), Advanced ($276k/year, up to $10M), Enterprise ($504k/year, up to $20M), Enterprise Premier ($756k/year, up to $35M), and a custom-priced Enterprise Premier+ tier above $35M with white-glove onboarding and bespoke Skai Labs development. A reseller channel (Ad-Profit, Allied Digital Strategies, Mogul, Tinuiti) extends access to advertisers below the $4M spend threshold. Revenue streams consist of recurring SaaS subscriptions, professional services (Expert Services), and bespoke custom-development engagements (Skai Labs). The customer base of 8,200+ brands and 2,000+ active retail-media advertisers spans enterprise CPG (PepsiCo, Heinz, Kellogg's, Haleon, Dr. Squatch), consumer brands (Philips, John Frieda), and major agency holding companies (GroupM, Dentsu, WPP, Publicis, Tinuiti, Jellyfish, Code3, Croud). Disclosed outcomes from named customers include double-digit CPC reductions, 100%+ revenue growth in specific campaigns, and material time savings from automation, suggesting the platform is monetizing through demonstrable performance lift rather than purely seat-based pricing.
SKAI LABS firmographics
Firmographics- Name
- SKAI LABS
- Legal name
- Kenshoo, Ltd.
- Website
- https://skai.io
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Skai (formerly Kenshoo) is an AI-powered omnichannel commerce media platform that unifies retail media, paid search, and paid social across 300+ publishers, serving 8,200+ brands and agencies with GenAI-driven activation and digital shelf intelligence.
- Ownership category
- akta.pro rank
SKAI LABS industry classification
Industry- Product category
- Commerce Media Platform
- NAICS
- Media Buying Agencies (541830), Media Buying Agencies (54183)
- SIC
- Services-Advertising Agencies (7311)
- akta.pro primary industry
- SEO Analytics, Reporting & Attribution (KPIs, Dashboards, Forecasting) (BPAFAJAI)
Keywords
Where SKAI LABS is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
SKAI LABS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Annual subscription-based pricing with tiered plans (Standard, Advanced, Enterprise, Enterprise Premier, Enterprise Premier+) based on annual ad spend. Includes platform access, automation, optimization tools, and support. Flat annual fees ensure predictable technology costs as brands scale.
- Expert Services: Additional professional services including enablement, strategic consulting, and managed services for implementation, campaign management, and optimization support.
- Skai Labs Custom Development: Bespoke integrations, automations, and features built by custom development team for unique client needs beyond standard platform capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard tier for advertisers spending up to $4M per year with access to 120+ publishers |
| Subscription | Annual | Advanced tier for advertisers spending up to $10M per year with competitive insights |
| Subscription | Annual | Enterprise tier for advertisers spending up to $20M per year with advanced capabilities |
| Subscription | Annual | Enterprise Premier tier for advertisers spending up to $35M per year with premium support |
| Subscription | Multi-year contract | Enterprise Premier+ for advertisers spending more than $35M per year with custom tailored solution |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
SKAI LABS product offering
Product offeringCore offering
SKAI LABS (operating as Skai, formerly Kenshoo) is an AI-powered omnichannel commerce media platform that centralizes media data across retail media networks, paid search, and paid social, then activates and measures campaigns from a single interface. The platform is sold primarily as a tiered annual SaaS subscription to enterprise brands and agencies, augmented by expert services, custom development (Skai Labs), and training (Skai University). Core capabilities include Data Hub for cross-publisher data normalization, Celeste AI as a GenAI commerce media agent, retail media management across 100+ networks, paid search, paid social, digital shelf optimization, retail insights, ticketing automation, and revenue recovery.
Product overview
SKAI LABS (formerly Kenshoo) is an AI-powered omnichannel commerce media platform providing a unified platform-plus-modules architecture. The core Skai Platform centralizes media data across retail media, paid search, and paid social, with AI-powered activation and measurement capabilities. The product portfolio includes: Data Hub for data centralization and normalization across 300+ publishers; Celeste AI as the GenAI-powered agent for insights and automation; Retail Media Solutions for managing campaigns across 100+ retail networks; Paid Search for Google and Microsoft advertising; Paid Social for social platform campaigns; Digital Shelf Optimization for competitive intelligence; Retail Insights for margin and profitability analysis; Ticketing Automation (powered by Workflow Labs) for catalog management; and Revenue Recovery (powered by Carbon6) for financial reconciliation. Supporting services include Expert Services, Skai Labs custom development, and Skai University training. The platform integrates with major advertising APIs, retail data providers, and enterprise tools to provide end-to-end commerce media management.
Differentiator
Problem solved
Functional benefit
Brands
- Celeste AI: The only GenAI agent purpose-built for Commerce Media, providing AI-powered insights and recommendations for marketing optimization.
- Skai Labs
- Skai University
- Data Hub
- ShopAble Media Awards
Products and services
- Skai Platform (Omnichannel Commerce Media Platform)
Quantifiable outcome
- 53% less time spent on manual tasks (based on averages across Beta clients)
- +9 more outcomes
Companies that use SKAI LABS
Customer profileNamed customers34 records
Segments5 records
Ideal customer profiles3 records
SKAI LABS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
AI capability12 records
Feature8 records
SKAI LABS partnerships and signals
Strategic signalPartnerships
35 partnerships are on record, tiered strategic, core and minor.
- UnlimitailstrategicUnlimitail is making the digital inventory of its key partners including Carrefour and Plus retail media available within the Skai ecosystem, opening high-intent commerce audience to global advertisers.
- Amazon AdvertisingcoreDeep API integrations including Amazon Advertising API, Amazon Attribution API, Amazon Marketing Stream API, Amazon Retail Ads Network (RAS) API, Amazon Brand Analytics, Amazon Selling Partner API, Amazon Marketing Cloud, and Amazon S3 for data integration. Enables comprehensive Amazon advertising management across search, DSP, and retail media.
- WalmartcoreWalmart Advertising API, Walmart Retail Link, and Walmart Luminate integrations for managing Walmart Connect and Sam's Club MAP advertising campaigns with full retail media visibility.
- TargetcoreTarget advertising API integration for managing retail media campaigns on Target's platform.
- InstacartcoreInstacart Advertising API and Instacart Customer data integration for retail media advertising and customer insights.
- KrogercoreKroger Advertising API integration for managing retail media campaigns on Kroger's platform.
- GoogleGoogle Ads integration via Google Search, YouTube, and display advertising APIs for cross-channel campaign management.
- Meta (Facebook/Instagram)coreMeta advertising API integration for Facebook and Instagram campaign management, creative optimization, and audience targeting.
- TikTokcoreTikTok advertising API integration for campaign creation, optimization, and management on TikTok platform.
- Microsoft AdvertisingcoreMicrosoft paid search advertising API integration for Bing and Microsoft Advertising campaign management.
- LinkedIncoreLinkedIn advertising API integration for professional network campaign management.
- Criteo Retail MediacoreCriteo Retail Media API integration for managing retail media campaigns across Criteo's network.
- DoorDashcoreDoorDash Advertising API integration for managing advertising on DoorDash platform.
- GoPuffcoreGoPuff Advertising API integration for managing advertising on GoPuff platform.
- Sam's ClubcoreSam's Club MAP Advertising API integration for managing wholesale club advertising.
- SnapcoreSnap advertising API integration for Snapchat campaign management and audience targeting.
- PinterestcorePinterest advertising API integration for visual discovery platform campaign management.
- eBaycoreeBay Advertising API integration for managing advertising on eBay marketplace.
- ProfiterostrategicDigital shelf analytics integration bringing product-level pricing, content, ratings, and availability data to inform media optimization decisions.
- NielsenIQ (NIQ)strategicGlobal strategic alliance to enhance retail media performance with cutting-edge digital shelf intelligence. NIQ data integration for market analytics.
- ShalionstrategicDigital shelf intelligence integration for eCommerce analytics and monitoring across retailers.
- DataweavestrategicCommerce & digital shelf data integration for competitive intelligence and pricing analytics.
- SalsifystrategicProduct information management (PIM) integration for content optimization and syndication.
- Bol.comcoreBol.com Advertising API integration for managing advertising on Dutch eCommerce platform.
- ChewycoreChewy Advertising API integration for pet retail advertising campaigns.
- KoddicoreKoddi Media API integration for retail media network advertising.
- TopsortcoreTopsort Toppie API integration for auction-based retail media advertising.
- XPNstrategicIncrementality testing and measurement integration for proving true advertising impact.
- Epsilon Retail Media (CitrusAd)coreEpsilon Retail Media (formerly CitrusAd) Advertising API integration for retail media network management.
- Workflow LabscoreTicketing Automation powered by Workflow Labs, the leader in ecommerce operations automation. Provides real-time catalog fixes and automated workflows saving up to 85% of manual hours, all within Skai under one contract.
- Carbon6coreRevenue Recovery powered by Carbon6, the leading commerce financial partner. Delivers automated chargeback recovery and financial insights accessible in one platform under one contract.
- Ad-ProfitminorReseller partner offering Skai access for smaller programs under $4M annual ad spend.
- Allied Digital StrategiesminorReseller partner offering Skai access for smaller programs under $4M annual ad spend.
- MogulminorReseller partner offering Skai access for smaller programs under $4M annual ad spend.
- TinuitiminorReseller partner offering Skai access for smaller programs under $4M annual ad spend.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
SKAI LABS competitors and assessment
Company assessmentDirect peers
- Pacvue: Pacvue is a direct competitor in commerce media, offering omnichannel advertising, retail media management, and analytics across Amazon, Walmart, Instacart, and other retail networks with GenAI capabilities. Overlaps closely with Skai's Retail Media Solutions and Celeste AI positioning.
- Perpetua: Perpetua provides advertising optimization and intelligence for retail media networks including Amazon, Walmart, Instacart, and Target. Directly competes with Skai on retail media campaign automation, AI-powered optimization, and cross-publisher analytics for brands and agencies.
- Quartile: Quartile is an AI-powered retail media optimization platform managing campaigns across Amazon, Walmart, Target, and other networks. Competes directly with Skai on automated bidding, cross-channel retail media management, and ecommerce advertising analytics for enterprise brands.
- Helium 10: Helium 10 provides Amazon advertising, keyword research, and analytics tools used by brands and agencies. While more SMB-focused, it competes with Skai in Amazon advertising management and digital shelf intelligence for sellers on Amazon.
- Marin Software: Marin Software is a cross-channel advertising management platform with paid search, social, and ecommerce advertising capabilities. Historically a direct competitor to Kenshoo in paid search and social campaign management, now competing in overlapping enterprise segments.
Broad incumbents
- Adobe Advertising Cloud: Adobe Advertising Cloud is part of Adobe Experience Cloud, offering cross-channel campaign management, paid search, and display advertising. As a broader incumbent, it competes with Skai on paid search and omnichannel campaign management for enterprise marketing teams.
- Salesforce Marketing Cloud (Datorama): Salesforce Marketing Cloud and its Datorama marketing intelligence platform offer cross-channel analytics, attribution, and campaign management for enterprise marketers. Competes with Skai on unified marketing data and analytics across paid channels.
- The Trade Desk: The Trade Desk is a leading demand-side platform for programmatic advertising, with growing retail media capabilities through its Solimar platform. As a broader incumbent, it competes with Skai on omnichannel campaign activation and data-driven media buying.
Emerging players
- Criteo: Criteo operates a retail media platform (formerly including Commerce Grid) and is both a partner and partial competitor to Skai through its retail media API integration. Overlaps on retail media activation and commerce media measurement.
- Sprinklr: Sprinklr offers a unified customer experience management platform with advertising, social media management, and analytics capabilities. Overlaps with Skai on paid social campaign management and cross-channel marketing analytics for enterprise brands.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SKAI LABS social profiles
Digital presenceSKAI LABS compliance and trust
Trust signalCompliance2 records
SKAI LABS financial estimates
Financial estimateRevenue estimate
Valuation estimate
SKAI LABS leadership team
Management profileNumber of profiles
Profiles4 records
SKAI LABS funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SKAI LABS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SKAI LABS
What does SKAI LABS do?
SKAI LABS (operating as Skai, formerly Kenshoo) is an AI-powered omnichannel commerce media platform that centralizes media data across retail media networks, paid search, and paid social, then activates and measures campaigns from a single interface. The platform is sold primarily as a tiered annual SaaS subscription to enterprise brands and agencies, augmented by expert services, custom development (Skai Labs), and training (Skai University). Core capabilities include Data Hub for cross-publisher data normalization, Celeste AI as a GenAI commerce media agent, retail media management across 100+ networks, paid search, paid social, digital shelf optimization, retail insights, ticketing automation, and revenue recovery.
Is SKAI LABS a public or private company?
SKAI LABS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SKAI LABS founded?
SKAI LABS was founded in 2017. It employs 11 to 50 people.
Where is SKAI LABS based?
SKAI LABS is headquartered in London, United Kingdom, in the Europe region.
How does SKAI LABS make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are expert Services and skai Labs Custom Development.
Who are SKAI LABS's main competitors?
Direct peers on record are Pacvue, Perpetua, Quartile, Helium 10 and Marin Software. Broad incumbents are Adobe Advertising Cloud, Salesforce Marketing Cloud (Datorama) and The Trade Desk. Emerging players are Criteo and Sprinklr.
Does SKAI LABS have an API?
Yes. Direct programmatic access to the Data Hub for teams building bespoke integrations into existing data infrastructure, BI tools, or proprietary platforms. Skai also offers an MCP (Model Context Protocol) interface that lets AI agents read, analyze, and act on Data Hub in real time without custom API work or data pipelines to maintain. The Developer Hub (developers.kenshoo.com) provides API documentation. Developer documentation is at developers.kenshoo.com.
What industry is SKAI LABS in?
SKAI LABS's product category is Commerce Media Platform. Its primary akta.pro industry code is BPAFAJAI, SEO Analytics, Reporting & Attribution (KPIs, Dashboards, Forecasting). Its NAICS code is 541830 and its SIC code is 7311.