What Brightfish does

Brightfish is a Hoofddorp, Netherlands-headquartered healthcare technology company that delivers a modular patient engagement and clinical mobility SaaS platform to hospitals and health systems. Founded in 2012, the company serves more than 160 healthcare providers across seven European countries (the United Kingdom, France, Italy, Finland, Luxembourg, Belgium, and the Netherlands), with named customers including NHS Wales, Jeroen Bosch Ziekenhuis, VieCuri Medisch Centrum, Leids Universitair Medisch Centrum, Zuyderland Medisch Centrum, Franciscus Gasthuis & Vlietland, IJsselland Ziekenhuis, Sint Maartenskliniek, AZ Jan Portaels, and Finnish national repository Kanta.

The platform comprises four core technology modules: CarePath (patient-facing iOS, Android, and web app for remote monitoring, PRO/PROM/PREM collection, and digital care pathways with HealthKit/ResearchKit/Quantified Self integration), Insight (analytics dashboards delivered at treatment room, quality manager, and registry manager levels), Bedside (native iOS inpatient application delivering entertainment, EMR data display, food ordering, and educational content on MDM-managed iPads under the proprietary Triple-E framework of Engage-Educate-Entertain), and Touch (clinical workflow app enabling mobile EMR access, form-based data capture, photo annotation, document scanning, and radiology markup). Underpinning these is an EMR integration layer that reads and writes against any accessible backend via HL7, DICOM, and SOAP/XML interfaces, supporting Epic, Cerner, Intersystems, Agfa, Allscripts, and Dedalus environments and avoiding the need for EMR replacement.

Revenue is generated primarily through multi-year SaaS subscriptions bundled with managed services (implementation, server cluster monitoring, configuration, scheduled upgrades, and end-user client monitoring), delivered in single-tenant cloud or on-premise environments, with supplementary hardware (managed iPads, cases, locks, mounts) and turnkey project delivery. Pricing is opaque and negotiated per client based on facility count, modules, deployment type, and user volume. Distribution is exclusively direct enterprise field sales across 7 European countries, augmented by EMR-vendor referral channels and a partner network that includes ICHOM (outcomes benchmarking), MRDM (Dutch regional outcome measurement), and Apple/Jamf for device management. Since 2016 Brightfish has been backed by LOGEX, which completed full ownership in 2021 and rebranded Brightfish to LOGEX Patient Engagement in 2026 as part of its broader Healthcare Intelligence Suite strategy, without changing legal entities, customer contracts, or single-tenant data isolation. The company is certified ISO 9001, ISO 27001, NEN 7510, and NEN 7512, holds CE marking as a Class 1 Medical Device under EU MDR for Touch Client, eHealth, and Insight, and operates in compliance with GDPR and HIPAA.

Name

Brightfish

Legal name

Brightfish

Website

https://brightfish.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Brightfish, rebranded as LOGEX Patient Engagement, is a Netherlands-based healthcare SaaS vendor providing modular patient engagement, clinical mobility, and PROMs/PREM analytics solutions to 160+ hospitals across 7 European countries via HL7/DICOM-integrated CarePath, Insight, Bedside, and Touch applications.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Computer Systems Design and Related Services (54151), Health Care and Social Assistance (62), Home Health Care Services (6216)

SIC

Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

akta.pro secondary industries

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO), Post-Acute & Hospital-at-Home Remote Care Platforms (HLACAFAB), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Patient engagement platform
• Healthcare mobility software
• EMR integration solutions
• PROMs PREMs collection
• Bedside entertainment systems

Headquarters

HQ city

Hoofddorp

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS / Managed Services Subscriptions: Brightfish delivers its applications as SaaS (Software as a Service) with managed services. Backend systems are monitored continuously and provided as flexible SaaS services. The managed service package includes implementation support, ongoing configuration, server cluster monitoring, end-user client monitoring, and scheduled upgrades. Single-tenant (dedicated) environments are deployed per client.
2. Platform / Turnkey Solution Delivery: Brightfish implements projects in close cooperation with client teams, delivering a fully functional Brightfish solution as a turnkey package. This includes physical or virtual server environment setup, integration testing, MDM implementation, and tablet procurement support.
3. Hardware (Managed iPad Deployment): Brightfish offers additional accessories including iPad cases, wall mounts, locks, and carbon iPad stands, bundled with its Bedside/BecauseBoxx managed deployment. Deployment is controlled via Mobile Device Management (MDM) tooling.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Brightfish provides a modular SaaS healthcare patient engagement platform covering the full patient journey from home to bedside. Its four core technology modules — CarePath, Insight, Bedside (BeagleBoxx), and Touch — enable remote patient monitoring, PROMs/PREMs collection, bedside entertainment and education, and mobile clinical workflows, all delivered as single-tenant cloud or on-premise deployments integrating with existing EMR/EPR systems. The platform is sold as a multi-year managed-service subscription bundled with implementation, support, and optional managed iPad hardware to hospitals, NHS trusts, and academic medical centers.

Product overview

Brightfish (now LOGEX Patient Engagement) offers a modular healthcare patient engagement platform with four main solution areas: eHealth (remote patient engagement via CarePath), PROMs (patient-reported outcome measures), BeagleBoxx (bedside engagement/entertainment), and EMR Mobile (clinical workflow mobility). These solutions are supported by four core technology modules: CarePath (patient app for treatment info and PRO collection), Insight (dashboards for data visualization), Bedside (patient bedside interface), and Touch (mobile clinical workflow app). The platform is delivered as SaaS with single-tenant deployment, integrating with major EMR/EPR systems via HL7, DICOM, and SOAP/XML protocols.

Differentiator

Problem solved

Functional benefit

Brands

• BeagleBoxx: Bedside tablet solution for inpatient entertainment, education, and engagement using a native iOS application, part of the Triple-E concept: Engage, Educate, Entertain.
• CarePath
• Insight
• Touch

Products and services

• CarePath Patient-facing application that provides treatment process information and collects patient-reported outcome (PRO) data through validated quality-of-life and care-quality questionnaires. Supports remote patient monitoring via wearable data integration (HealthKit, ResearchKit, Quantified Self) and delivers digital care pathways with automated reminders and real-time feedback dashboards to patients at home. For healthcare providers and clinical research organizations.
• Insight Analytics dashboard platform that makes patient data captured by CarePath and Bedside actionable for clinicians. Provides three dashboard levels: Treatment Room (single-patient case views with quality-of-life trends), Quality Manager (department/specialty/group-level outcome trends), and Registry Manager (invitation and compliance rate management for clinical registries). Integrates with EMR systems to support ICHOM, DICA, LROI, and NVA outcome reporting.
• Bedside Native iOS application for inpatients deployed on managed iPads in hospital rooms. Provides secure QR-code login, an entertainment library (TV, radio, magazines, games managed via MDM), EMR data display, patient education content, food ordering integration, and smart room/home automation integration. Part of the BeagleBoxx solution bundle.
• Touch iOS-only clinical workflow app enabling mobile EMR access, data capture, form-based input, photo annotation for patient records, document scanning, and radiology image markup. Integrates via APIs with existing EMR systems and supports single-app kiosk mode in waiting rooms. Registered as a Class 1 Medical Device with CE marking under the EU MDR.
• BeagleBoxx Complete bedside solution combining the Bedside iOS app with the proprietary Triple-E concept (Engage, Educate, Entertain) to enhance inpatient wellbeing and experience during hospital admission. Includes entertainment package with TV, radio, magazines, and games, plus managed iPad hardware with MDM-controlled deployment.
• PROMs (Patient-Reported Outcome Measures) Flexible, multilingual, cross-platform module for collecting patient-reported data through systematically validated questionnaires. Integrates PROM and PREM collection into clinical workflows with branded deployment options and supports registry data submission to national and international clinical registries.
• eHealth Remote patient engagement solution centered on the CarePath app, enabling patients to access medical data, complete quality-of-life reports, transfer wearable data to the EMR, and participate in digital care pathways from home. Registered as a Class 1 Medical Device with CE marking under the EU MDR.
• EMR Mobile Mobile solution enabling clinical workflow mobility with the Touch app as the core component. Allows access to medical information (schedules, radiology images, lab results) and optimized data entry for medical staff on tablets, reducing visit times by 10–20% and supporting ~2-minute patient record reviews.

Quantifiable outcome

• Average data collection compliance rate of 80% or higher across clients
• +2 more outcomes

Named customers14 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability3 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core.

• EpiccoreTechnology or IntegrationEpic is a major EMR/EPR system provider. Brightfish integrates with Epic systems, enabling its patient engagement applications (CarePath, Insight, Bedside, Touch) to read and write patient data within Epic environments. This partnership allows Brightfish to serve Epic-using hospital clients without requiring EMR replacement.
• CernercoreTechnology or IntegrationBrightfish integrates with Cerner EMR systems, enabling interoperability for its suite of patient engagement and clinical workflow applications deployed in Cerner-using healthcare organizations.
• IntersystemscoreTechnology or IntegrationBrightfish integrates with Intersystems health information systems, providing interoperability between Brightfish applications and Intersystems-based hospital IT infrastructure.
• AgfacoreTechnology or IntegrationBrightfish integrates with Agfa EMR/EPR systems, enabling deployment of its patient engagement platform within Agfa-using hospital environments across Europe.
• AllscriptscoreTechnology or IntegrationBrightfish integrates with Allscripts healthcare IT systems, enabling its patient engagement and clinical workflow solutions to operate within Allscripts-based hospital environments.
• DedaluscoreTechnology or IntegrationDedalus is a major European healthcare IT software provider. Brightfish integrates with Dedalus systems to deliver patient engagement solutions across Dedalus' European hospital client base.
• ApplecoreTechnology or IntegrationBrightfish builds native iOS applications (Bedside, Touch) for iPad deployment and integrates with Apple HealthKit and ResearchKit for wearable data capture in patient engagement workflows. The Bedside solution uses Apple hardware managed via MDM tooling.
• JamfcoreTechnology or IntegrationJamf provides Mobile Device Management (MDM) tooling used by Brightfish to manage and control iPads deployed in hospital environments for the Bedside/BecauseBoxx solution. This ensures secure, centrally managed device deployment.
• ICHOM (International Consortium for Health Outcomes Measurement)coreStrategic or Co-development PartnerICHOM sets global standards for measuring and reporting patient-relevant health outcomes. Brightfish supports ICHOM outcome sets in its Insight dashboards and enables hospitals to benchmark against ICHOM standards, facilitating value-based healthcare transformation.
• MRDM (Meetbaar Regionaal Data Management)coreStrategic or Co-development PartnerMRDM provides outcome measurement and benchmarking services for Dutch healthcare providers. Brightfish integrates with MRDM to support automated outcome data extraction and national benchmarking submissions for its Dutch hospital clients.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• DrDoctor: DrDoctor is a UK-based patient engagement and appointment management platform used by NHS trusts. Comparable to Brightfish's NHS Wales deployments, overlapping in patient communication, PROMs, and digital pathway functionality in the UK market.
• Force Therapeutics: Force Therapeutics delivers digital care pathways and remote patient engagement for musculoskeletal and post-surgical recovery, including PROMs. Comparable to Brightfish's CarePath remote monitoring and Reade revalidation use case.
• SeamlessMD: SeamlessMD provides digital care journeys and remote patient monitoring with PROMs collection for surgical and chronic care patients. Directly comparable to Brightfish's CarePath remote engagement and digital care pathway functionality.
• Lumeon: Lumeon is a UK/Europe-based care pathway automation platform used by health systems to orchestrate patient journeys across inpatient, outpatient, and home settings. Comparable to Brightfish's digital care pathways and integration across EMR systems in the European market.
• CipherHealth: CipherHealth offers patient engagement, rounding, post-discharge outreach, and PROMs collection platforms to health systems. Comparable to Brightfish's PROMs and CarePath modules, with overlap in patient-reported outcomes and care pathway workflows.
• GetWellNetwork: GetWellNetwork is a leading US-based patient engagement platform serving hospitals with interactive patient care, PROMs, and bedside tablet solutions. Directly comparable to Brightfish's CarePath, Insight, and Bedside/BeagleBoxx modules across the same hospital buyer persona and use cases.
• Phreesia: Phreesia provides patient intake, engagement, and outreach workflows for hospitals and health systems, including PROMs/PREMs and patient-reported data collection. Comparable to Brightfish's PROMs solution and CarePath patient-facing data capture.
• Sonifi Health: Sonifi Health delivers bedside patient engagement, entertainment, and educational content on hospital-managed tablets and TVs. Closely comparable to Brightfish's Bedside/BeagleBoxx solution, targeting the same inpatient engagement workflows and hospital IT buyers.
• pCare (Uniguest): pCare, now part of Uniguest, provides interactive patient engagement systems including bedside tablets, entertainment, education, and EMR integration for hospitals. Directly comparable to Brightfish's Bedside solution and Triple-E framework across US hospital customers.

Broad incumbents

• Epic MyChart: Epic MyChart is the native patient portal and engagement suite embedded in Epic EMR — the largest US/EU EMR. It competes with Brightfish's patient-facing apps but as part of a much broader EMR portfolio rather than a specialized engagement vendor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/brightfishcom

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brightfish