SambaPOS

What SambaPOS does

SambaPOS is a privately held software company that builds and sells a modular restaurant point-of-sale and management platform. Its core product, SambaPOS V5 Pro, runs on Windows using the .NET Framework with an MSSQL backend and supports networked multi-terminal configurations coordinated through a proprietary messaging server; the system is designed to operate without internet connectivity. Around the core, SambaPOS offers a portfolio of add-on modules covering mobile ordering (Mobile Client), self-service (GO Kiosk, GO Tablet, Jetrik QR Menu), kitchen display (KDS), caller ID (Android CID), real-time reporting (Metrik), multi-location management (Neptune), delivery routing (Nav Core via TomTom and Google Maps APIs), and even adjacent restaurant financing (Business Funding). The company reports a deployed base of more than 130,000 restaurants across 123 countries, with localization into 230 languages.

The company operates with dual legal entities — SambaPOS Yazılım Sanayi ve Ticaret A.Ş. in Turkey (Istanbul headquarters) and SambaPOS Inc. in the United States (Delaware/Arkansas) — and runs a hybrid product-led and channel-led go-to-market. End customers can self-serve via a free one-month full-feature trial and direct purchase on sambapos.com, while a global authorized reseller network handles installation, configuration, and ongoing support; professional services revenue flows primarily through resellers rather than SambaPOS directly. Pricing spans one-time lifetime licenses, subscription licenses billed monthly or annually, and user/device-based licenses, with quote-based pricing through resellers. Revenue and funding figures are not publicly disclosed.

SambaPOS serves a broad set of restaurant formats — fine dining, casual dining, fast food, bars and nightclubs, cafés and bakeries, food trucks, delivery and takeaway, and pool/aquapark venues — and integrates with major payment processors (PaymentSense, Dojo, Global Payments, Worldline), delivery aggregators (Uber Eats, DoorDash, Grubhub, takeaway.com, Yemeksepeti, Getir, Trendyol Yemek, Migros Yemek), workforce tools (7shifts), and regulatory modules (German TSS/TSE, Swiss Worldline TIM, Samoa TIMS, E-Invoice). No external venture or private equity investment is disclosed in the available materials.

Name

SambaPOS

Legal name

SambaPOS Yazılım Sanayi ve Ticaret A.Ş.

Website

https://sambapos.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

SambaPOS is a privately held software company selling a modular restaurant point-of-sale platform (Windows/.NET, MSSQL) used by 130,000+ restaurants across 123 countries, distributed via direct download and a global reseller network.

Ownership category

akta.pro rank

Product category

Restaurant POS Software

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Integrated POS Payments (ISVs & Vertical POS Platforms) (FSAMADAD)

Keywords

• Restaurant point of sale
• POS software
• Kitchen display systems
• Restaurant management software
• Mobile ordering

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses: SambaPOS generates revenue through software licensing. Products are available with various licensing models including lifetime licenses, monthly payments, annual payments, and user/device-based licenses. The company offers a one-month free trial for full feature evaluation before purchase.
2. Subscription Licenses: Some SambaPOS products offer subscription-based licensing with recurring monthly or annual payments, providing ongoing access to software updates and support.
3. Professional Services: Resellers provide installation, configuration, customization, and ongoing support services for SambaPOS products. SambaPOS itself does not provide installation and support services for licensed products; these are handled by resellers through separate contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

SambaPOS develops and sells Windows-based restaurant point-of-sale (POS) and management software (SambaPOS V5 Pro) along with a suite of modular add-ons including mobile ordering (Mobile Client), self-service kiosks (GO Kiosk, GO Tablet), QR menus (Jetrik), reporting (Metrik), kitchen display systems (KDS), caller ID, and multi-location management (Neptune). The platform supports multi-terminal networked configurations via a proprietary messaging server and operates without internet connectivity.

Product overview

SambaPOS is a restaurant point of sale and management system offered as a modular platform. The core product is SambaPOS V5 Pro, which provides the foundational POS capabilities including order management, table service, billing, and inventory. This core platform is extended through multiple add-on modules: SambaPOS Metrik (analytics dashboard), SambaPOS KDS (kitchen display), SambaPOS Mobile Client (handheld ordering), SambaPOS Android CID (caller ID), SambaPOS Neptune (multi-location management), and self-service solutions (GO Kiosk, GO Tablet, Jetrik QR Menu). The system supports various restaurant types including fine dining, casual dining, fast food, bars/nightclubs, cafes, food trucks, delivery services, and pool/aquapark venues. Over 130,000 restaurants worldwide use SambaPOS products across 123 countries in 230 languages.

Differentiator

Problem solved

Functional benefit

Brands

• SambaPOS V5 Pro: Main restaurant POS software product
• SambaPOS Mobile Client
• SambaPOS GO Kiosk
• SambaPOS GO Tablet
• SambaPOS Metrik
• SambaPOS KDS
• SambaPOS Neptune
• Jetrik QR Menu
• SambaPOS Android CID

Products and services

• SambaPOS V5 Pro Core restaurant point-of-sale and management software providing order taking, table management, billing, inventory and stock tracking, recipe management, user role permissions, and multi-terminal support with real-time data synchronization for restaurants.
• SambaPOS Mobile Client Mobile application for Android devices enabling restaurant staff to take orders and manage operations remotely, connecting to SambaPOS V5 Pro via GraphQL API.
• SambaPOS GO Kiosk Self-service ordering kiosk for restaurants allowing customers to place orders independently; available for Windows and Android platforms.
• SambaPOS GO Tablet Tablet-based self-service POS application designed for 7-inch Android tablets used for restaurant ordering and checkout.
• Jetrik QR Menu Digital QR-code based menu system allowing restaurant customers to view menus and place orders from their mobile devices, integrated with SambaPOS.
• SambaPOS Metrik Real-time reporting and analytics dashboard providing business intelligence, sales reports, and performance metrics for restaurant operations.
• SambaPOS KDS Kitchen Display System that shows orders to kitchen staff for efficient food preparation workflow management in restaurants.
• SambaPOS Android CID Android-based Caller ID application that redirects incoming phone calls to SambaPOS, enabling customer identification and order history lookup for delivery/takeaway orders.
• SambaPOS Neptune Cloud-based multi-location management system for managing multiple restaurant branches from a centralized platform, requiring separate accounts per location.
• Business Funding Business financing services providing restaurant operators access to capital for growth, expansion, and operations.

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration33 records

Feature5 records

Partnerships

19 partnerships are on record, tiered core and regional.

• PaymentSensecoreTechnology or IntegrationPaymentSense integration allows SambaPOS to process card payments through PaymentSense payment terminals. Available as Pay At Counter and Pay At Table configurations.
• DojocoreTechnology or IntegrationDojo payment integration enables SambaPOS restaurants to accept card payments through Dojo terminals.
• Global Payments IntegratedcoreTechnology or IntegrationGlobal Payments integration allows SambaPOS to process payments through Global Payments terminal devices. Includes OKC integration for Ingenico GMP3 and TSM devices.
• WorldlineregionalTechnology or IntegrationWorldline TIM integration for Switzerland enables compliance with local payment regulations.
• 7shiftscoreTechnology or Integration7shifts integration connects SambaPOS with employee scheduling and time tracking functionality for restaurant workforce management.
• YemeksepetiregionalTechnology or IntegrationTurkish food delivery platform integration enabling online order management directly within SambaPOS.
• GetirregionalTechnology or IntegrationGetir quick commerce and delivery platform integration for order management.
• GloriaFoodcoreTechnology or IntegrationOnline ordering platform integration enabling restaurants to accept orders through GloriaFood's ordering system directly into SambaPOS.
• RestaJetregionalTechnology or IntegrationRestaJet integration for online ordering management.
• JetrikregionalTechnology or IntegrationJetrik provides QR menu and ordering solutions integrated with SambaPOS.
• takeaway.comcoreTechnology or IntegrationEuropean online food ordering platform integration covering multiple countries including Netherlands, Switzerland, Denmark, France, Norway, Austria, Germany, Poland, Belgium, Romania, Bulgaria, and Portugal.
• Uber EatscoreTechnology or IntegrationUber Eats online food delivery platform integration for order management.
• DoorDashcoreTechnology or IntegrationDoorDash online food delivery platform integration for order management.
• GrubhubcoreTechnology or IntegrationGrubhub online food delivery platform integration for order management.
• Trendyol YemekregionalTechnology or IntegrationTurkish food delivery platform Trendyol Yemek integration.
• Migros YemekregionalTechnology or IntegrationTurkish grocery delivery platform Migros Yemek integration.
• E-InvoiceregionalTechnology or IntegrationElectronic invoice integration for regulatory compliance in applicable regions.
• Regulation TIMS (Samoa)regionalTechnology or IntegrationCompliance integration for Samoa's Tax Invoice Management System (TIMS) regulation.
• Regulation TSS (Germany)regionalTechnology or IntegrationCompliance integration for Germany's Technical Security System (TSE/TSS) regulation.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lightspeed Restaurant: Cloud restaurant POS with table management, inventory, and online ordering for full-service and quick-service operators — directly overlaps with SambaPOS V5 Pro's feature scope and target SMB-to-mid-market segments.
• TouchBistro: iPad-based POS for restaurants (fine dining, bars, cafes) with payments, reservations, and inventory — comparable restaurant-vertical focus and SMB customer base to SambaPOS.
• Toast: Cloud-based restaurant POS platform serving full-service, quick-service, and multi-location restaurants with integrated payments, online ordering, and team management — the most direct head-to-head competitor to SambaPOS in restaurant POS software.
• Clover: POS platform with restaurant-specific app marketplace offering order management, payments, and inventory — competes with SambaPOS for SMB restaurants via partner reseller channels similar to SambaPOS's go-to-market.
• Square (Block): Provides Square for Restaurants POS with integrated hardware and payments for cafes, bars, and full-service restaurants — comparable SMB restaurant POS offering with stronger brand and capital.
• Lavu: iPad-based restaurant POS with online ordering, KDS, and loyalty for SMBs — comparable full-feature restaurant POS targeting similar customer profile as SambaPOS.

Emerging players

• eZee Absolute (eZee Technosys): Hotel and restaurant POS/management cloud software used by SMBs globally — comparable modular restaurant POS targeting independent restaurants and small chains.

Regional players

• Foodics: Restaurant POS and management platform dominant in the Middle East and expanding into emerging markets — most comparable geographically (regional MENA presence like SambaPOS in Turkey) for SMB restaurant operators.
• Poster POS: Cloud POS for cafes and restaurants with strong presence in Eastern Europe and CIS markets — competes with SambaPOS in adjacent geographies for SMB restaurant operators.

Broad incumbents

• Aloha by NCR Voyix: Enterprise restaurant POS from a larger incumbent, used by chain restaurants globally — overlapping feature set but at higher end of market than SambaPOS's primarily SMB base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/sambapos
• Facebookfacebook.com/sambapos
• LinkedInlinkedin.com/company/sambapos

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SambaPOS