ScheduleOnce

What ScheduleOnce does

ScheduleOnce, operating under the brand OnceHub since a corporate rebrand, is a US-headquartered SaaS vendor founded in 2006 and based in Walnut, California, with 101-250 employees. The company operates a cloud-based engagement platform that combines a native scheduling engine, AI-powered conversational booking across web and voice channels, intelligent routing, and meeting distribution into a single system. Architecture is layered: engagement experiences (Booking Pages, Booking Hubs, Phone Agents, Routing Forms, Web-Based Chatbots) sit on top of a scheduling engine, meeting distribution logic, conversational scheduling, and instant human engagement handoffs, with supporting contact management, analytics, and security/compliance modules. Deep native integrations span Google Workspace, Microsoft 365, Salesforce, HubSpot, Zoom, Microsoft Teams, Google Meet, Webex, GoTo, iCloud, and Zapier.

The business operates a freemium, product-led growth motion with a free plan and a sales-assisted enterprise motion. The company holds HIPAA, SOC 2 Type II, GDPR, PCI DSS, FINRA, and U.S. Department of Education compliance certifications, supporting sales into financial advisors, healthcare providers, education institutions, and other regulated buyers. Customer logos disclosed span SMBs (e.g., ABG Print, SageRutty, Johnson Turner Legal, Sedona Soul, WorkforceHub) and a small set of mid-market and enterprise names (Andela, Trilogy, Sentinel Benefits, Crucial Learning). The company states 60,000+ professionals use the platform globally. Revenue is generated through recurring SaaS subscriptions paid via credit card or PayPal.

The company is led by co-founders Rami Goraly (CEO) and Gilad Goraly (CTO), with no external investors, funding rounds, acquisitions, or executive hires disclosed in the available data. Strategic activity is concentrated in product launches during 2025 (Phone Agents, Conversational Scheduling, Instant Human Engagements) and in maintaining the integration and partner ecosystem.

Name

ScheduleOnce

Legal name

OnceHub

Website

https://oncehub.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

ScheduleOnce, now OnceHub, is a US-based SaaS vendor offering an AI-enabled scheduling and engagement platform combining a native scheduling engine, conversational booking across web and phone, intelligent routing, and meeting distribution for SMBs through enterprise customers in financial services, healthcare, education, and professional services.

Ownership category

akta.pro rank

Product category

Appointment Scheduling Software

NAICS

Office Administrative Services (5611), Office Administrative Services (56111)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Email, Calendar & Scheduling (BPAMAMAC)

akta.pro secondary industries

Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH), Referral Intake & Scheduling Coordination (HLACADAF)

Keywords

• Appointment scheduling software
• Online booking platform
• AI scheduling assistant
• Conversational booking
• Calendar management software

Headquarters

HQ city

Walnut

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Subscription-based pricing model with tiered plans including free tier and paid subscriptions. Customers purchase subscriptions using credit card or PayPal account as stated in privacy notice.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

ScheduleOnce (now operating as OnceHub) is a cloud-based SaaS scheduling platform that enables businesses to automate appointment booking, lead qualification, and meeting coordination across web and phone channels. The platform combines AI-powered conversational booking agents (voice and chat), customizable booking pages, intelligent routing forms, and a native scheduling engine that integrates with productivity suites, video conferencing tools, and CRM systems.

Product overview

OnceHub (formerly ScheduleOnce) is a unified engagement platform that combines scheduling, AI-powered conversational engagement, and intelligent routing into an integrated system. The platform architecture consists of Engagement Experiences (Booking Pages, Booking Hubs, Phone Agents, Routing Forms, Web-Based Chatbots) that capture and qualify visitors, the Scheduling Engine as the core availability and booking infrastructure, Meeting Distribution for algorithmic team allocation, Conversational Scheduling for multi-channel AI dialogue, and Instant Human Engagements for seamless AI-to-human handoffs. Supporting capabilities include Contact & Activity Management, Data & Insights analytics, and Security & Compliance. The platform serves use cases across sales acceleration, service delivery, recruiting, and professional services.

Differentiator

Problem solved

Functional benefit

Brands

• Phone Agents: AI-powered voice agent that answers inbound calls, conducts natural conversations, and books appointments automatically without human intervention.

Products and services

• Booking Pages Customizable branded booking pages that consolidate multiple calendars into a single smart link, enabling visitors to schedule with the right person based on routing logic. Targeted at businesses needing professional online scheduling.
• Booking Hubs Centralized self-service portals that direct clients to appropriate booking flows based on their needs, reducing inbound inquiry volume and serving as a unified entry point for multi-team organizations.
• Phone Agents AI-powered voice agents that answer inbound calls 24/7, conduct natural qualifying conversations, check live calendar availability in real time, and confirm bookings before callers hang up without human intervention.
• Routing Forms Smart pre-screening forms with conditional logic that gather context before showing calendars, automatically directing prospects to appropriate meeting types or team members based on qualification responses.
• Web-Based Chatbots AI chatbots deployed on customer websites that are trained on customer documentation to answer complex product questions and include scheduling logic to book qualified demos or support calls.
• Scheduling Engine Core availability management platform providing full control over when, where, and how meetings are booked, with unified hybrid availability, dynamic participant coordination, and precision time guardrails for workload limits and buffer times.
• Meeting Distribution Intelligent meeting distribution engine with round-robin and availability-based routing, multi-host orchestration for complex sessions, and integrated room scheduling via Microsoft 365 or Google Workspace.
• Conversational Scheduling AI-driven natural language scheduling across voice and digital channels using enterprise-grade LLMs, enabling open-ended conversation rather than rigid booking flows via pre-built or customized AI agents.

Quantifiable outcome

• 46% of appointments now booked online (industry statistic)
• +4 more outcomes

Named customers17 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability9 records

Feature15 records

Partnerships

Twelve partnerships are on record, tiered core and secondary.

• Google WorkspacecoreTechnology or IntegrationNative integration with Google Workspace products including Google Calendar, Gmail, and Google Meet for real-time calendar sync and automatic meeting link generation.
• Microsoft 365coreTechnology or IntegrationIntegration with Microsoft 365 including Outlook, Exchange Email, and Microsoft Teams for calendar synchronization and room directory integration.
• SalesforcecoreTechnology or IntegrationCRM integration enabling automatic capture of booking data, qualification responses, and meeting outcomes into Salesforce contact and pipeline records.
• HubSpotcoreTechnology or IntegrationMarketing and sales platform integration for lead capture and workflow automation.
• ZoomcoreTechnology or IntegrationVideo conferencing integration for automatic meeting link generation when bookings are confirmed.
• Microsoft TeamscoreTechnology or IntegrationVideo conferencing and collaboration tool integration for meeting link generation and calendar sync.
• Google MeetcoreTechnology or IntegrationVideo conferencing integration for automatic meeting link generation.
• WebexsecondaryTechnology or IntegrationVideo conferencing integration for Cisco Webex meeting link generation.
• ZapiercoreTechnology or IntegrationWorkflow automation platform enabling custom integrations and automated processes between OnceHub and thousands of other business tools.
• iCloudsecondaryTechnology or IntegrationCalendar integration with Apple iCloud calendar for availability sync.
• GoTosecondaryTechnology or IntegrationVideo conferencing integration for GoToMeeting and GoToWebinar meeting link generation.
• Partner ProgramcoreChannel Partner/ Reseller/ DistributorFormal channel partner program for resellers and referral partners distributing OnceHub scheduling solutions to end customers.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Calendly: Calendly is the most direct competitor in online meeting scheduling, offering similar booking links, routing, and integrations. Like OnceHub, it targets both individual professionals and enterprise teams with self-serve and paid plans.
• Acuity Scheduling: Acuity Scheduling (owned by Squarespace) provides appointment scheduling with booking pages, intake forms, and payment collection for service-based businesses. It directly overlaps OnceHub's booking pages, hubs, and SMB verticals such as wellness and coaching.
• Chili Piper: Chili Piper focuses on sales scheduling and lead routing for B2B revenue teams, with deep Salesforce and HubSpot integrations. It is a direct competitor in OnceHub's 'High-Ticket Sales' and enterprise routing use cases.
• Doodle: Doodle provides group scheduling, booking pages, and meeting polls, with a global SMB and individual professional user base. It overlaps directly with OnceHub's core scheduling engine and Booking Pages product.
• Square Appointments: Square Appointments (Block) is a scheduling and payment solution for service-based SMBs, offering online booking, reminders, and POS integration. It directly overlaps with OnceHub's service delivery and wellness verticals at the SMB end of the market.
• YouCanBookMe: YouCanBookMe provides customizable booking pages with calendar sync, team scheduling, and integrations with Google, Outlook, Zoom, and Stripe. It is a direct, self-serve-focused competitor to OnceHub's Booking Pages and Scheduling Engine.

Broad incumbents

• Microsoft Bookings: Microsoft Bookings is a free appointment scheduling app bundled with Microsoft 365, deeply integrated with Outlook and Teams. As a broad incumbent, it competes with OnceHub for Microsoft-centric enterprise customers and poses bundling risk.
• HubSpot Meetings: HubSpot Meetings is a scheduling tool inside the HubSpot CRM and Marketing Hub suite, designed to capture leads and book meetings directly from CRM records. It competes with OnceHub's contact/activity management and sales scheduling flows within the HubSpot ecosystem.
• Zoom Scheduler: Zoom Scheduler is a free, Zoom-native scheduling product integrated with Zoom Meetings and calendar apps. As a broad incumbent, it competes with OnceHub's Zoom-integrated booking flows, especially for SMBs and Zoom-centric organizations.

Emerging players

• SavvyCal: SavvyCal is a newer scheduling tool emphasizing recipient-preferred time slots and a polished UX for individual and team use. It competes directly in the SMB/professional segment where OnceHub's free tier and Booking Pages operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ScheduleOnce
• YouTubeyoutube.com/oncehub
• LinkedInlinkedin.com/company/2277459
• Facebookfacebook.com/ScheduleOnce

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ScheduleOnce