Medical Wizard
Medical Wizard is an Australian privately-held software company founded in 1993 that provides cloud-based and on-premises EMR and practice management systems for day hospitals, specialist consulting suites, and combined facilities, serving 80+ medical centres across Australia.
- Company typePrivate
- Founded1993
- HeadquartersMount Waverley, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Medical Wizard does
Medical Wizard, legally Mouse Soft Australia Pty Ltd, is an Australian privately-held software company founded in 1993 that develops and sells an electronic medical records (EMR) and practice management platform for Australian day hospitals, specialist consulting suites, and combined facilities. The platform is offered as either cloud-based or on-premises deployment with a modular architecture spanning theatre management, multi-doctor appointment scheduling, multi-fund billing, government compliance (Medicare, DVA, ECLIPSE, ePrescription, VAED), a patient portal (PXP), 2-way SMS reminders, automated document scanning, and a sub-brand ScribeWiz for endoscopy reporting. The technology integrates with 25+ healthcare partners including AWS, My Health Record, eRx, MIMS, Sonic Healthcare, and Tyro Health, with all data Australian-hosted.
The company operates a sales-led and inside-sales go-to-market with custom quote-based module pricing, no public pricing, and a 30-minute personalized demo as the primary conversion mechanic. Revenue is generated through monthly recurring subscriptions (cloud or on-premises) and perpetual license options. Customers are 80+ Australian medical centres with 1,000+ daily active users, and testimonials indicate exceptional customer stickiness with 8-20+ year relationships. The company is entirely bootstrapped — no external funding rounds, acquisitions, or parent company — with co-founders Chandana and Duminda Weerakoon leading the business alongside a Melbourne-based leadership team and a 20+ person engineering, product, and support team in Sri Lanka.
The business model is best characterized as a niche vertical EMR specialist with deep regulatory compliance and customization rather than a high-growth SaaS challenger. Recent strategic moves have been almost exclusively defensive — keeping pace with Australian government mandates (Medicare Web Services in 2022, ePrescription V3.0.1 in April 2024, VAED 2024-25 in July 2024, and a planned Assignment of Benefit Workflow for July 2026) — with no announced geographic expansion, M&A, or external capital activity.
Medical Wizard firmographics
Firmographics- Name
- Medical Wizard
- Legal name
- Mouse Soft Australia Pty Ltd
- Website
- https://medicalwizard.com.au
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Medical Wizard is an Australian privately-held software company founded in 1993 that provides cloud-based and on-premises EMR and practice management systems for day hospitals, specialist consulting suites, and combined facilities, serving 80+ medical centres across Australia.
- Ownership category
- akta.pro rank
Medical Wizard industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Software Publishers (5132), Offices of Physicians (62111)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Clinical Forms, Templates & Digital Consent (eSignature) (HLACAAAJ)
- akta.pro secondary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
Keywords
Where Medical Wizard is headquartered
LocationHeadquarters
- HQ city
- Mount Waverley
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Medical Wizard business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Monthly Subscription (Cloud or On-Premises): Flexible subscription model with cloud-based or on-premises deployment options. Medical Wizard available as convenient monthly subscription with unparalleled customisability.
- Module-Based Pricing: Module-based pricing structure allowing practices to pay only for needed features. No bloatware approach where practices select specific modules tailored to their practice type.
- Perpetual License Option: On-premises deployment available with perpetual license option alongside monthly subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom quote based on practice requirements |
| One time/ perpetual license | Multi-year contract | On-premises perpetual license |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Medical Wizard product offering
Product offeringCore offering
Medical Wizard develops and sells a cloud-based or on-premises Electronic Medical Records (EMR) and practice management platform tailored for Australian healthcare. The modular system integrates EMR, billing, appointments, theatre management, patient portal, and government compliance (Medicare, DVA, eClaims, ePrescription, VAED) into a single platform serving day hospitals, specialist consulting suites, and combined facilities.
Product overview
Medical Wizard offers a modular EMR and practice management platform with cloud or on-premises deployment options. The core Medical Wizard EMR Platform serves as the foundation, supplemented by specialised modules including Day Surgeries & Hospitals (theatre documentation), Specialist Consulting Suites (reception/billing), Patient Experience Platform (PXP) patient portal, Doctor's Desktop, Theatre Management, Multi-Fund Billing, Automated Scanning, 2-Way SMS, and Government Compliance modules. The suite also includes MedNext apps (Clinical App and Business Intelligence Reporting - Coming Soon) and ScribeWiz for rapid endoscopy reporting.
Differentiator
Problem solved
Functional benefit
Brands
- MedNext: A suite of mobile applications including the Patient Experience Platform (PXP) for patient pre-admission and data upload, and the Clinical App for patient management features on mobile devices.
- ScribeWiz
Products and services
- Medical Wizard EMR Platform A comprehensive cloud-based or on-premises Electronic Medical Records (EMR) and practice management solution designed for Australian day hospitals, specialist consulting suites, and combined facilities. Offers multi-doctor, multi-location support with integrated billing, appointments, and government compliance (Medicare, DVA, eClaims).
- Day Surgeries & Hospitals Solution Theatre-ready EMR with tablet-based theatre documentation from pre-admission to recovery, including ICD coding and hospital compliance reporting (VAED). Designed for day hospitals and day surgery operators.
- Specialist Consulting Suites Solution Complete practice management including reception, billing, doctor's desktop, and patient portal for specialist consulting environments with multi-doctor, multi-location support.
- Patient Experience Platform (PXP) A pre-admission web-based patient portal allowing patients to securely upload demographic and medical history data, view appointments, book online, and upload documents. Customised to practice branding and includes Telehealth compatibility.
- ScribeWiz Rapid endoscopy procedure reporting tool for gastroenterology and other specialty practices, integrated into the EMR system.
- MedNext Clinical App A mobile clinical application part of the MedNext suite providing patient management features for clinicians on mobile devices.
Quantifiable outcome
- SMS confirmation reduces patient confirmation time from 1-1.5 hours to 3 minutes
- +3 more outcomes
Companies that use Medical Wizard
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Medical Wizard technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability1 record
Feature14 records
Medical Wizard partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core.
- 3McoreHealthcare technology integration partner. Medical Wizard integrates with 3M solutions for enhanced functionality.
- AdvapacscoreHealthcare technology integration partner in Medical Wizard's ecosystem.
- ArguscoreHealthcare messaging and results delivery integration partner.
- AWScoreAmazon Web Services provides cloud infrastructure for Medical Wizard's cloud deployment.
- Clinical LabscorePathology laboratory integration for seamless test ordering and results management.
- DVAcoreDepartment of Veterans' Affairs claiming integration for veteran healthcare services.
- eRxcoreElectronic prescription partner compliant with Australian Digital Health Agency Standard V3.0.1.
- eWAYcorePayment gateway integration for streamlined billing and payment processing.
- HealthLinkcoreSecure clinical messaging and referral integration platform.
- Medical ObjectscoreHealthcare messaging and secure communication integration partner.
- MedicarecoreMedicare Australia claiming integration via ECLIPSE and Medicare Web Services for bulk billing, DVA, and AIR claims.
- MIMScoreDrug database integration for prescribing support and medication information.
- MWBScoreMedical Wizard Billing Services - internal billing solution integration.
- My Health RecordcoreAustralian Digital Health Agency My Health Record system integration.
- Sonic HealthcarecoreMajor pathology provider integration for test ordering and results retrieval.
- Telstra HealthcoreTelstra Health platform integration for enhanced healthcare connectivity.
- Tyro HealthcoreHealthcare payment solutions integration for billing and claims processing.
- XerocoreAccounting software integration for financial management and bookkeeping.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Medical Wizard competitors and assessment
Company assessmentBroad incumbents
- Oracle Health (Cerner): Oracle Health (formerly Cerner) is a global EMR giant serving hospitals and ambulatory providers. While far larger and broader in scope, its Millennium platform competes in the broader EMR category Medical Wizard operates within.
- MEDITECH: MEDITECH is a longstanding US/Canadian EHR vendor serving hospitals and ambulatory specialty practices. Comparable EMR/practice management functionality at broader scale with overlap in ambulatory specialty workflows.
- Epic Systems: Epic Systems is the dominant US enterprise EMR vendor serving large health systems and specialty hospitals. While not focused on Australian SMB specialty practices, it represents the broader incumbent EMR category that occasionally penetrates specialty segments.
- athenahealth: athenahealth is a major US cloud-based EMR and practice management platform serving ambulatory and specialty practices. Comparable in the cloud-based EMR + RCM bundle model, though at much larger scale and US-centric.
Emerging players
- HotDoc: HotDoc is an Australian patient engagement platform offering online bookings, reminders, and patient communication for medical practices. Adjacent competitor in the patient communication and booking modules that Medical Wizard offers (e.g., 2-Way SMS Reminders).
Direct peers
- Core Practice: Core Practice offers Australian practice management software tailored to dental and specialist practices. Targets a similar specialty-practice customer base with comparable billing and scheduling functionality.
- Clinic to Cloud: Clinic to Cloud is an Australian cloud-based EMR and practice management platform serving specialist practices. A direct peer in the cloud-based Australian specialist EMR category with similar GTM focus on specialty workflows.
- Genie Solutions: Genie Solutions is an Australian practice management software provider focused on specialist medical practices, offering appointment scheduling, billing, and clinical documentation. Directly comparable to Medical Wizard's specialist consulting suite offering with a similar Australian customer base and SMB-to-mid-market focus.
- Best Practice Software: Best Practice (BP) Software provides EMR and practice management solutions to Australian GPs and specialists with strong billing and compliance features. Closely comparable Australian competitor with overlapping regulatory integrations and customer profile.
- MedicalDirector: MedicalDirector is one of Australia's largest clinical and practice management software vendors, serving GPs and specialists with Helix and Pracsoft. Overlaps with Medical Wizard in the specialist practice segment and competes for the same Australian healthcare provider customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Medical Wizard social profiles
Digital presenceMedical Wizard compliance and trust
Trust signalCompliance2 records
Medical Wizard financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medical Wizard leadership team
Management profileNumber of profiles
Profiles7 records
Medical Wizard funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medical Wizard M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medical Wizard
What does Medical Wizard do?
Medical Wizard develops and sells a cloud-based or on-premises Electronic Medical Records (EMR) and practice management platform tailored for Australian healthcare. The modular system integrates EMR, billing, appointments, theatre management, patient portal, and government compliance (Medicare, DVA, eClaims, ePrescription, VAED) into a single platform serving day hospitals, specialist consulting suites, and combined facilities.
Is Medical Wizard a public or private company?
Medical Wizard is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Medical Wizard founded?
Medical Wizard was founded in 1993. It employs 11 to 50 people.
Where is Medical Wizard based?
Medical Wizard is headquartered in Mount Waverley, Australia, in the Oceania region.
How does Medical Wizard make money?
Three revenue lines are on record. Monthly Subscription (Cloud or On-Premises) is the primary driver. The others are module-Based Pricing and perpetual License Option.
Who are Medical Wizard's main competitors?
Broad incumbents on record are Oracle Health (Cerner), MEDITECH, Epic Systems and athenahealth. HotDoc is listed as an emerging player. Direct peers are Core Practice, Clinic to Cloud, Genie Solutions, Best Practice Software and MedicalDirector.
Does Medical Wizard have an API?
No public API is recorded for Medical Wizard.
What industry is Medical Wizard in?
Medical Wizard's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLACAAAJ, Clinical Forms, Templates & Digital Consent (eSignature), with a secondary code of HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance). Its NAICS code is 5132 and its SIC code is 7372.