Coreplus Melbourne
Coreplus is a Melbourne-based SaaS provider of cloud-based practice management software purpose-built for allied health professionals in Australia, offering scheduling, billing, telehealth, NDIS, and Medicare/DVA claiming on a freemium subscription model with a marketplace of 15+ add-on integrations.
- Company typePrivate
- Founded2009
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Coreplus Melbourne does
Coreplus is a Melbourne-based, privately held software company founded in 2009 that provides cloud-based practice management software purpose-built for allied health professionals in Australia. The platform is hosted on AWS infrastructure within Australian data centres and is certified to ISO 27001, ISO 27018, and SOC 2 Type II, with full compliance under the Australian Privacy Principles. The software supports more than 20 allied health disciplines across mental health, physical health, and nutritional health professions, covering scheduling, medico-legally compliant case notes, client records, invoicing, Medicare/DVA online claiming, NDIS plan management, secure messaging via HealthLink, native telehealth, multi-location management, and online bookings.
The platform operates on a freemium-plus-subscription model with three tiers: a free Freemium plan capped at 20 invoices/appointments/clients/SMS, a Core plan at AUD $35 per practitioner per month, and a Plus plan at AUD $49 per practitioner per month that adds free Medicare/DVA processing and integrated secure messaging. Revenue is supplemented through a marketplace of more than 15 add-on integrations spanning payments (Pin Payments, Tyro Health), bookings (HealthEngine, HotDoc, BookedSolid), exercise prescription (Physitrack, Rehab Guru, Theratrak), clinical communication (Clinivid, HealthLink), and intake forms (PatientPlus, Snapforms). Distribution is product-led via direct website sign-up with a free trial and free data migration from competitors, supplemented by integration-led acquisition through partnerships with HealthEngine (9 million+ Australian patients) and HotDoc. The company is led by founder and CEO Yianni Serpanos, operates with 11–50 employees, has no disclosed external funding, and serves thousands of allied health practitioners across Australia including a mix of solo practitioners, small-to-mid clinics, multidisciplinary teams, and university clinics such as Monash University.
Coreplus Melbourne firmographics
Firmographics- Name
- Coreplus Melbourne
- Legal name
- coreplus
- Website
- https://coreplus.com.au
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Coreplus is a Melbourne-based SaaS provider of cloud-based practice management software purpose-built for allied health professionals in Australia, offering scheduling, billing, telehealth, NDIS, and Medicare/DVA claiming on a freemium subscription model with a marketplace of 15+ add-on integrations.
- Ownership category
- akta.pro rank
Coreplus Melbourne industry classification
Industry- Product category
- Healthcare Practice Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (HLALAAAA)
- akta.pro secondary industry
- Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)
Keywords
Where Coreplus Melbourne is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Coreplus Melbourne business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Coreplus generates revenue through tiered subscription plans (Freemium, Core, and Plus) charged per practitioner per month. The Freemium tier provides limited free access, while Core ($35/practitioner/month) and Plus ($49/practitioner/month) tiers offer progressively more features including free Medicare/DVA processing on the Plus plan.
- Add-on Integrations: Revenue is supplemented through various add-on integrations including Physitrack (approximately AUD $30.99/month), Clinivid (AUD $10-15/practitioner/month), PatientPlus, and other third-party integrations that extend core platform functionality.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Freemium - Free limited access with full feature access up to 20 items |
| Subscription | Monthly | Core - $35/practitioner/month with invoicing and financial reporting |
| Subscription | Monthly | Plus - $49/practitioner/month with Medicare/DVA and Secure Messaging |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Coreplus Melbourne product offering
Product offeringCore offering
Coreplus sells a cloud-based practice management software platform tailored to Australian allied health professionals, delivered via tiered per-practitioner subscriptions (Freemium, Core at AUD $35/practitioner/month, Plus at AUD $49/practitioner/month). The platform unifies scheduling, clinical case notes, billing and invoicing, native telehealth, secure messaging, Medicare/DVA online claiming, NDIS management, multi-location support, and a marketplace of add-on integrations for exercise prescription, secure messaging, online bookings, and payments.
Product overview
Coreplus is a cloud-based practice management platform specifically designed for allied health professionals in Australia. The platform operates on a freemium model with three subscription tiers (Freemium, Core at $35/practitioner/month, and Plus at $49/practitioner/month). The core platform includes essential features for scheduling, client records, billing, telehealth, and communication. The offering follows a platform-plus-modules architecture with a marketplace of add-ons that extend capabilities. Core add-on modules include: Telehealth by coreplus (native video consulting), Medicare & DVA Online (billing), Pin Payments (online payments), Tyro Health (EFTPOS/health fund claiming), Xero (accounting), and the Hearing Services Program (audiology). Partner integrations include HealthEngine, HotDoc, and BookedSolid (online bookings); Clinivid and HealthLink (secure messaging); Physitrack, Rehab Guru, Theratrak, and Katina (client engagement); PatientPlus (intake forms); and Dragon Dictate (speech recognition). The platform supports 19 allied health profession categories including mental health, physical health, and nutritional health practitioners.
Differentiator
Problem solved
Functional benefit
Products and services
- coreplus Practice Management Platform Cloud-based practice management software for Australian allied health professionals, delivered via tiered per-practitioner monthly subscriptions (Freemium, Core at AUD $35/practitioner/month, Plus at AUD $49/practitioner/month). Provides scheduling, client records, case notes, invoicing and payments, telehealth, secure messaging, Medicare/DVA claiming, NDIS management, multi-location support, and reporting in a unified web-based platform.
- Telehealth by coreplus Native built-in telehealth system providing secure, APP-compliant video consulting for allied health practitioners. Integrates with scheduling, clinical notes, and billing, and supports group sessions with up to three participants for couple or parent-and-child appointments.
Quantifiable outcome
- Automated appointment reminders reduce no-shows and cancellations
- +2 more outcomes
Companies that use Coreplus Melbourne
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles2 records
Coreplus Melbourne technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
Feature8 records
Coreplus Melbourne partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- HealthEnginecoreHealthEngine is an online booking platform used by 9 million+ Australians. The integration allows appointments booked through HealthEngine to feed directly into coreplus calendars, blocking availability in real-time to prevent double bookings. HealthEngine helps practices grow their client base, boost reputation, and deliver better patient care.
- HotDoccoreHotDoc is an online booking platform used by nearly 1 in 3 Australians. The integration allows clients to search for practices by specialty, location, opening hours, practitioner gender, or language spoken. Bookings are routed directly to coreplus with automatic availability synchronization.
- Tyro HealthcoreTyro Health provides EFTPOS and health fund claiming solutions tailored to allied health providers. The integration enables in-person payment processing and health fund claims directly through coreplus.
- Pin PaymentscorePin Payments is an online payment solution that helps practices accept card payments from clients. Enables instant online payment processing for sessions without requiring physical presence.
- HealthLinkcoreHealthLink provides government-approved secure messaging services. The integration enables secure transmission of patient information between practitioners using a confidential messaging system compliant with Australian healthcare standards.
- Medicare & DVAcoreMedicare and DVA online billing and claiming integrated directly into coreplus. Available free for Plus plan subscribers, removing the need for terminals and associated fees while increasing cash flow.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Coreplus Melbourne competitors and assessment
Company assessmentDirect peers
- Halaxy: Australian practice management software serving allied health professionals with practitioner-specific features including online bookings, Medicare rebates, and clinical notes. Competes in the same Australian niche with a comparable free tier and GTM motion.
- Forte (Front Desk): Practice management software for chiropractors, physiotherapists, and wellness practitioners. Competes in overlapping allied health segments with similar subscription pricing and feature sets including scheduling, billing, and patient communication.
- Practice Better: Practice management platform for nutritionists, dietitians, health coaches, and allied health practitioners. Competes on nutrition-specific workflows (diet tracking, meal planning) that overlap with Coreplus's Nutritional Health Professionals segment.
- Power Diary: Practice management software for allied health and medical practitioners offering online bookings, SMS reminders, billing, and telehealth. Australian-based and competes in similar practitioner segments with overlapping feature sets.
- TherapyNotes: US-based practice management and EHR software built specifically for mental health and allied health practitioners, including therapy notes, scheduling, billing, and telehealth. Direct competitor in adjacent allied health practitioner segments.
- Jane Software: Canadian-based practice management platform widely used by allied health practitioners (physiotherapists, chiropractors, massage therapists, osteopaths) globally. Strong feature parity with telehealth, online bookings, and clinical documentation.
- Cliniko: Australian-headquartered practice management software for allied health, physiotherapy, chiropractic, and wellness practitioners. Direct competitor with overlapping practitioner segments, telehealth features, and similar subscription pricing in the same Australian market.
- Nookal: Australian practice management software targeting allied health practitioners including physiotherapists, chiropractors, and psychologists. Competes directly on multi-location support, NDIS billing, and Australian compliance features.
- SimplePractice: US-based practice management software for health and wellness professionals, especially mental health practitioners. Offers telehealth, scheduling, billing, and insurance claims and represents a well-funded global competitor expanding beyond North America.
Emerging players
- Carepatron: Emerging practice management platform for allied health and wellness practitioners with telehealth, scheduling, and client portal features. Targets similar practitioner segments with a freemium model and is gaining traction internationally.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Coreplus Melbourne social profiles
Digital presenceCoreplus Melbourne compliance and trust
Trust signalCompliance4 records
Coreplus Melbourne financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coreplus Melbourne leadership team
Management profileNumber of profiles
Profiles1 record
Coreplus Melbourne funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coreplus Melbourne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coreplus Melbourne
What does Coreplus Melbourne do?
Coreplus sells a cloud-based practice management software platform tailored to Australian allied health professionals, delivered via tiered per-practitioner subscriptions (Freemium, Core at AUD $35/practitioner/month, Plus at AUD $49/practitioner/month). The platform unifies scheduling, clinical case notes, billing and invoicing, native telehealth, secure messaging, Medicare/DVA online claiming, NDIS management, multi-location support, and a marketplace of add-on integrations for exercise prescription, secure messaging, online bookings, and payments.
Is Coreplus Melbourne a public or private company?
Coreplus Melbourne is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Coreplus Melbourne founded?
Coreplus Melbourne was founded in 2009. It employs 11 to 50 people.
Where is Coreplus Melbourne based?
Coreplus Melbourne is headquartered in Melbourne, Australia, in the Oceania region.
How does Coreplus Melbourne make money?
Two revenue lines are on record. Subscription Plans are the primary driver. The others are add-on Integrations.
Who are Coreplus Melbourne's main competitors?
Direct peers on record are Halaxy, Forte (Front Desk), Practice Better, Power Diary, TherapyNotes, Jane Software, Cliniko, Nookal and SimplePractice. Carepatron is listed as an emerging player.
Does Coreplus Melbourne have an API?
Yes. Coreplus offers a public API that allows developers to build custom integrations with the coreplus platform. The API enables external systems to connect and integrate with coreplus, including capabilities like updating client records. Developers can access API documentation at the coreplus Developer Centre. Developer documentation is at developers.corepluspm.com.
What industry is Coreplus Melbourne in?
Coreplus Melbourne's product category is Healthcare Practice Management Software. Its primary akta.pro industry code is HLALAAAA, Primary Care & General Medicine Virtual Care, with a secondary code of HLALACAE, Chronic Condition Virtual Care & Disease Management (Payer-Sponsored). Its NAICS code is 54151 and its SIC code is 8090.