ActiveCo Computer Solutions

What ActiveCo Computer Solutions does

ActiveCo Computer Solutions, operating as ActiveCo Technology Management, is a privately held Canadian IT Managed Service Provider (MSP) headquartered in Port Coquitlam, British Columbia. Founded circa 2000, the company delivers all-in-one managed IT services to small and mid-market businesses, with stated focus verticals in Legal Services, Accounting, Manufacturing, and Construction. Its core offering bundles 24/7 monitoring, cybersecurity, multi-cloud enablement, IT consulting, compliance (HIPAA, CCPA, GDPR), and disaster recovery into customized, quote-based monthly subscriptions, supplemented by project-based professional services such as cloud migrations and security risk assessments. The company reports a 95% first-call resolution rate, 98% client satisfaction, and an 8.4-year average client tenure.

The technology stack is built on third-party platforms (Microsoft, Cisco, Dell, Lenovo, Datto, Kaseya, 3CX, Duo, KnowBe4, Malwarebytes, SonicWall, TD Synnex, Webroot, WebTitan) augmented by ActiveCo Hub, the company's own custom-built proprietary portal used for free Network and IT Security Risk Assessments. ActiveCo markets "AI-Powered IT Solutions" but its generative AI capability is primarily the resale, enablement, and governance of Microsoft Copilot rather than an internally developed model.

ActiveCo is a subsidiary of New Charter Technologies, a North American enterprise of 900+ employees operating 20+ sister-company MSP brands, which provides ActiveCo with cross-region delivery capacity, shared resources, and customer cross-sell reach that exceeds what its own 11-50 headcount would otherwise support. Go-to-market is sales-led, with consultative customized proposals, a dedicated sales line, free assessments as a lead-generation tool, and a content marketing engine anchored on a Knowledge Center blog and webinars. Revenue mechanics are recurring managed-services subscriptions plus discrete project work; pricing is not publicly disclosed.

Name

ActiveCo Computer Solutions

Legal name

ActiveCo Technology Management

Website

https://activeco.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

ActiveCo is a Canadian IT Managed Service Provider delivering 24/7 managed IT, cybersecurity, cloud, and compliance services to SMB and mid-market clients in Legal, Accounting, Manufacturing, and Construction verticals, operating as a subsidiary of New Charter Technologies.

Ownership category

akta.pro rank

Headquarters

HQ city

Port Moody

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services Subscription: Recurring managed IT services contracts offered to SMB/mid-market clients on customized monthly plans with on-demand service availability. Custom-built, tailored pricing for each client.
2. Cybersecurity & Compliance Services: Cybersecurity risk assessment, security controls implementation, monitoring, and compliance support (HIPAA, CCPA, GDPR). Often layered on top of managed services contracts.
3. IT Consulting & Project-Based Engagements: Consultative IT infrastructure design, implementation, and one-off project work (e.g., migrations from Datto to SharePoint) typically billed as discrete professional services engagements.
4. Cloud Services & Disaster Recovery: Multi-cloud enablement, backup, and disaster recovery solutions delivered as part of an ongoing managed services engagement or as standalone deployment projects.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels9 records

Core offering

ActiveCo provides comprehensive, customized Managed IT Services to SMB and mid-market clients, wrapping core infrastructure management with AI-powered solutions, cybersecurity, cloud services, IT consulting, compliance, and disaster recovery. It operates a custom-built proprietary software platform (ActiveCo Hub) and delivers services via 24/7 remote monitoring, help desk support, and on-site visits as required, primarily targeting legal, accounting, manufacturing, and construction verticals.

Product overview

ActiveCo Computer Solutions (operating as ActiveCo Technology Management) delivers an all-in-one, single-vendor managed IT services portfolio rather than a modular SaaS platform. Its core Managed IT Services offering is wrapped by specialized service modules — Artificial Intelligence (AI) Solutions, Cybersecurity, IT Consulting, Cloud Solutions, Compliance, and Disaster Recovery — that together address infrastructure, security, and regulatory needs. ActiveCo also offers industry-tailored services for Legal, Accounting, Manufacturing, and Construction clients, and operates the proprietary ActiveCo Hub portal, a custom-built software tool used for free network assessments and IT security risk assessments that competitors cannot replicate. The firm is a partner of New Charter Technologies, a North American enterprise with 900+ employees, which extends its service reach across 20+ locations in North America.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive, customized outsourced IT management for SMB and mid-market clients, including 24/7 remote monitoring and management, help desk support, proactive patching, and on-site service when required.
• Artificial Intelligence (AI) Solutions AI-driven IT services that automate business processes and boost productivity for clients, including Microsoft Copilot adoption guidance, generative AI education, and AI-supported threat detection within managed IT engagements.
• Cybersecurity Risk assessment, security controls implementation, and continuous 24/7 monitoring for threats, supported by phishing simulations and security awareness training using tools such as KnowBe4, Duo, Malwarebytes, SonicWall, Webroot and WebTitan.
• IT Consulting Consultative engagements to design, implement, and manage client IT infrastructure, including IT standardization consulting and project-based infrastructure work.
• Cloud Solutions Multi-cloud strategy design, migration, and cloud security across Microsoft Azure, AWS, SharePoint, Google Drive, and Dropbox, including file-system migrations such as Datto-to-SharePoint.
• Compliance Security infrastructure hardening and compliance support for HIPAA, CCPA, and GDPR requirements, often layered on top of managed services and cybersecurity engagements.
• Disaster Recovery Backup planning and full disaster recovery solution to protect data integrity and recover systems during ransomware attacks or other disaster events, leveraging Datto-based backup infrastructure.
• ActiveCo Hub Proprietary custom-built software platform used by ActiveCo to deliver free network assessments and IT security risk assessments, enabling client engagements that competitors using off-the-shelf software cannot replicate.
• Industry-Specific IT Services (Legal, Accounting, Manufacturing, Construction) Tailored managed IT and cybersecurity offerings for specific industry verticals — Legal Services, Accounting, Manufacturing, and Construction — with industry-specific tools, whitepapers, and dedicated support addressing each sector's regulatory and operational requirements.

Quantifiable outcome

• 95% first-call resolution rate
• +6 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability6 records

Feature6 records

Partnerships

21 partnerships are on record, tiered flagship / parent, core and minor.

• New Charter Technologiesflagship / parentStrategic or Co-development PartnerActiveCo is a New Charter Technologies company. The partnership gives ActiveCo access to a North American enterprise of over 900+ employees and 20+ locations, enabling it to deliver any IT service required for client businesses.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a trusted technology partner for ActiveCo. ActiveCo delivers Microsoft Teams productivity enablement, Microsoft 365 migrations (e.g., Cypress Grove case study), Microsoft Copilot adoption webinars, and Azure cloud services.
• CiscocoreTechnology or IntegrationCisco networking and security technology underpins ActiveCo's managed IT and cybersecurity services for clients.
• DellcoreTechnology or IntegrationDell hardware is part of ActiveCo's trusted partner stack for endpoint and infrastructure deployments.
• LenovocoreTechnology or IntegrationLenovo hardware is part of ActiveCo's trusted partner stack for endpoint and infrastructure deployments.
• DattocoreTechnology or IntegrationDatto is used for backup and disaster recovery; ActiveCo has executed Datto-to-SharePoint migrations (e.g., National Storage Affiliates case study).
• KaseyacoreTechnology or IntegrationKaseya powers ActiveCo's remote monitoring and management (RMM) and managed services workflows.
• DuocoreTechnology or IntegrationDuo provides multi-factor authentication integrated into ActiveCo's cybersecurity stack.
• Knowb4 (KnowBe4)coreTechnology or IntegrationKnowBe4 supports ActiveCo's security awareness training and phishing simulation programs.
• MalwarebytescoreTechnology or IntegrationMalwarebytes endpoint protection is integrated into ActiveCo's cybersecurity offering.
• SonicWallcoreTechnology or IntegrationSonicWall firewall / network security technology is part of ActiveCo's trusted partner stack.
• TD SynnexcoreChannel Partner/ Reseller/ DistributorTD Synnex is a distribution partner supplying ActiveCo with the technology products it resells and deploys to clients.
• WebrootcoreTechnology or IntegrationWebroot endpoint / threat intelligence technology is part of ActiveCo's cybersecurity stack.
• WebtitancoreTechnology or IntegrationWebtitan DNS / web filtering is part of ActiveCo's trusted partner stack.
• 3CXcoreTechnology or Integration3CX is a trusted technology partner for unified communications / phone systems delivered to ActiveCo clients.
• ADNETminorStrategic or Co-development PartnerADNET (Rocky Hill, CT) is a New Charter Technologies sister company. Sister-company network enables North American coverage of 20+ locations.
• ApexminorStrategic or Co-development PartnerApex (Redding, CA) is a New Charter Technologies sister company within the ActiveCo / New Charter partner network.
• BraverminorStrategic or Co-development PartnerBraver (Taunton, MA) is a New Charter Technologies sister company within the ActiveCo partner network.
• GreystoneminorStrategic or Co-development PartnerGreystone (Denver, CO) is a New Charter Technologies sister company within the ActiveCo partner network.
• OlmecminorStrategic or Co-development PartnerOlmec (Denville, NJ) is a New Charter Technologies sister company within the ActiveCo partner network.
• PennCompminorStrategic or Co-development PartnerPennComp (Houston, TX) is a New Charter Technologies sister company within the ActiveCo partner network.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CGI Group: Large Canadian-headquartered IT services and consulting firm with broad managed IT and cybersecurity capabilities; a broader incumbent that overlaps with ActiveCo at the mid-market managed services layer.
• TELUS Business: Major Canadian telecom with a sizable managed IT, cloud, and security services business serving SMB and enterprise customers; an incumbent competitor expanding into ActiveCo's mid-market space.

Direct peers

• Dataprise: US-based managed IT services provider offering managed IT, cybersecurity, cloud, and compliance to SMB and mid-market clients — closely comparable service mix and target segment to ActiveCo.
• eSentire: Canadian-headquartered managed detection and response (MDR) and cybersecurity services provider, overlapping ActiveCo on cybersecurity delivery and Canadian mid-market positioning.
• Long View Systems: Large Canadian IT solutions and managed services provider with end-to-end managed IT, cloud, and cybersecurity offerings for SMB and enterprise clients across Western Canada — directly comparable geographic and product overlap with ActiveCo.
• Bulletproof (Bulletproof Solutions): Atlantic Canada-based managed security and IT services provider with a similar SMB/mid-market managed IT and cybersecurity stack; comparable business model to ActiveCo's all-in-one service portfolio.
• Herjavec Group: Canadian cybersecurity and managed security services provider serving mid-market and enterprise clients with a comparable cybersecurity-first service portfolio; overlaps ActiveCo's cybersecurity and compliance offerings.
• Thrive (Thrive NextGen): US managed services provider delivering managed IT, cybersecurity, and cloud services to mid-market organizations; directly comparable managed-services portfolio and customer profile to ActiveCo.
• Be Structured Technology Group: Regional US MSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market clients with vertical specialization — similar service stack and client profile to ActiveCo.
• Compugen: Canadian IT services and solutions provider offering managed services, cloud, and cybersecurity to mid-market and enterprise customers; comparable service portfolio and Canadian GTM motion to ActiveCo.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/activeco
• Facebookfacebook.com/activeco
• LinkedInlinkedin.com/company/1922386
• Instagraminstagram.com/activeco_

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ActiveCo Computer Solutions